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Red Roof Inn Louisville Airport

4704 Preston Highway, Louisville, KY 40213-2148
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Red Roof Inn Louisville Airport
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Louisville Airport
See the most recent reviews
Augusta, Kentucky
Level Contributor
3 reviews
3 of 5 stars Reviewed August 6, 2012

The rooms were clean. Outside in the hallways,steps and corridors were dirty. No blow drier in the room. Very very loud air unit in the room. It sounded more like a gasoline generator. They only supplied two towls and wash cloths at a time daily for the room.

Was this review helpful? Yes
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you for taking the time to tell us about your experience. We apperciate your business and want you to know that we do apologize for the way the outside of the property looked during your stay. I wanted you to know that we take out guests comments seriously and we have addressed these issues. Please know i hope that... More 

VA
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 5, 2012

Moving west and needed hotel that would take a dog. When we arrived and saw strip club, pool hall, and pawn shops just down the street, we got worried. The neighborhood ain't the best, however rooms have been renovated (on the cheap) and are clean. Other than WIFI (which worked great) no frills here. Front desk seemed to be working... More 

Was this review helpful? Yes
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you for taking the time to tell us about your experience we are glad you room was good, however i'm sorry that the location was not what you expected. This is a safe area and our local police patrol the area regularly. I hope that we can have you stay with us on return visits. More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 1, 2012

Outside Doors, not my favorite.. no Pool... but FREE WIFI... Not always available in larger cities... It sits behind a Waffle house but RIGHT off of I-65. We needed a couple of extra towels and the lady from the office brought them to us.

Was this review helpful? Yes
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

We are so glad that you liked our new look, and we appreciate our gusts . Thank you for taking the time to let us know how your stay was. We look forward to seeing you in the near future. More 

Garland, Texas
Level Contributor
348 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed July 25, 2012

Brand new rooms Staff is excellent especially Brenda and Stella very professional and met all my request!! Wow!! Very different that alot of other Hotels!! So nice I am staying 5 nights!!! Really a joy to have such a staff that cares!!

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jharris62, Front Office Manager at Red Roof Inn Louisville Airport, responded to this review

It is always a pleasure to hear from our repeat guests. Thank you for your loyality to our brand and this Inn. We hope that we will be seeing you again in the near future. Also thank you for letting me know just how helpful Brenda & Stella were and always are. More 

New Castle, Pennsylvania
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed July 14, 2012 via mobile

My boyfriend and I live in Pennsylvania and drive to Kentucky to pick up his son for the summer. Generally we drive to and from Kentucky in one day but this time we decided to sleep a night at Red Roof Inn. The check-in process was easy. Reservations were there. (That's always a worry of mine.). The room we stayed... More 

Was this review helpful? Yes 1
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

I wanted to apologize for the unpleasant experience you had during you stay here at the Louisville Airport location. This area is patroled regularly by the local police . I want you to know that we take our guests comments very seriously and will address this issue . Thank you for taking the time to let us know. More 

Travelers are raving about these Louisville hotels

Louisville, Kentucky, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2012

Couldn't have asked for a better professional person working the front desk. Brenda went above and beyond to help me with anything I could have asked. ex...directions, wake up calls, always having the coffee ready ect.... I had a really great experience with Red Roof Inn and trust me, I travel a lot and Brenda was by far the nicest... More 

Was this review helpful? Yes 1
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you so much for all the kind words about Brenda, she is one of the best ! We are so happy that your stay was the best that we could make it , and we hope to see you soon on a return visit to the area. More 

Indianapolis< IN
Level Contributor
135 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed June 2, 2012

Nothing spectacular. Room was clean, bed was ok. The location was great but there was alot of highway noise since it was right next to I65. Consider a room away from the highway. There was no refrigerator, microwave or coffee maker in my room though some have it according to other reviews. This was not a big deal since I... More 

Was this review helpful? Yes 1
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

Thank you for taking the time to let us know about your stay here with us. I'm sorry that you did not get the upgraded room that had the micro- fridge in but given the chance on a return visit we can make this happen. We want you to feel more like this is not just another Red Roof Inn. More 

Murfreesboro, Tennessee
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 19, 2012

I reserved 2 rooms for our road trip weekend to visit family in Lou-uh-vul. Got a GREAT price with my AAA discount. Pluses: - Location: super convenient to the fairgrounds, expo center, the horse track. Still very convenient to downtown. - The room felt BRAND NEW. Very comfy bed, good sturdy office chair sat well, the flat TV is a... More 

Was this review helpful? Yes 1
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

We are glad that you liked the new look . We always offer a clean comfortable room and with the new look it is alot eaiser . We hope that when here in the Louisville area that you will stay here with us again. More 

Fallbrook, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2012

Stayed for the KY Derby and were pleasantly suprised at the beautiful rooms. It is freeway close and handy to Churchhill Downs. Friendly and helpful staff; a great expericnce.

Was this review helpful? Yes 1
jharris62, General Manager at Red Roof Inn Louisville Airport, responded to this review

We are so glad you stayed here with us and that you liked our new rooms so much. We hope that you come to the Kentucky Derby again this year and stay here again with us. We love seeing our return guests every year. More 

Indianapolis, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2012

I have stayed at this Inn twice now and both times were great! The second stay I got a king bed, the room was spacious with a desk which I used as I brought my laptop to do school work on during my stay. The king rooms comes with a small fridge and a one cup coffee maker. I like... More 

Was this review helpful? Yes 1
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