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All 96 Louisville hotels

Country Inn & Suites By Carlson, Louisville-East

2.5 of 5
1241 Kentucky Mills Drive, Louisville, KY 40299
Hotel amenities
Country Inn & Suites By Carlson, Louisville-East
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Ranked #48 of 96 hotels in Louisville
Most recent review
4 of 5 stars Reviewed May 31, 2013
shelandi Glen Burnie, Maryland
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67 reviews from our community

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Glen Burnie, Maryland
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 31, 2013

We spent Memorial Day weekend in Louisville and it was just terrific. Weather great and lots to do. We stayed here because I was able to use Club Carlson points, I usually stay at Radissons so I was unclear what to expect. What a terrific value! Very clean and quiet, despite being very close to the interstate. We slept like... More

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
June 10, 2013

Dear shelandi, Thank you for telling us about your stay. We really appreciate your feedback. We hope that you enjoyed your memorial day weekend. We use all guest feedback to make the necessary changes to the hotel to make it better for future guests to the hotel. Thank you so much for your time. We hope that you will visit... More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 26, 2013

We were very pleased with our stay here. The rooms are very large and clean, the pool is well maintained, and the breakfast area is well stocked and very clean. The staff are extremely helpful and friendly, and the location is very convenient, right off the highway and in walking distance to some dining options, which is nice after a... More

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
May 30, 2013

Dear Four Beavers, Thank you for telling us about your stay. We really appreciate all of your comments. We hope that you and your family enjoyed your time in Louisville. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future. Sincerely,... More

Ogden, Utah
Top Contributor
68 reviews 68 reviews
67 hotel reviews
Reviews in 53 cities Reviews in 53 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 17, 2013

We have stayed at Country Inns before , no problems with the chain. Our stay here was part of a "Kentucky Derby Experiance three night package" W did stay the night before and the night after for a total of five nights. In looking at map info, we decided to rent a car to get to restruants in the area.... More

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
May 20, 2013

Dear Guest, Thank you for telling us about your experience during the Kentucky Derby. We hope you enjoyed yourself in Louisville. Thank you for telling us your thoughts about the breakfast. We are very sorry that you were not satisfied with the breakfast service. We will pass this feedback on to our staff. We are always looking for better ways... More

Dowagiac, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

We had a great stay here. We will definately stop here again on our way back from FL. It is convient to many restrauants and easy access to Interstate 64. We had a great nights sleep. Our room and bed was extremely comfortable. The only complaint that I would have was the breakfast buffet food was not hot. They had... More

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
April 15, 2013

Dear K P, Thank you for telling us about your stay. Thank you for your comments and concerns. We appreciate you telling us about your concerns about the breakfast. We are sorry that you were not satisfied. We will pass this feedback on to our staff. We are always looking for better ways to make this service better. Thank you... More

Naperville, Illinois
Top Contributor
56 reviews 56 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 3, 2013

A day after having a bad experience with another Country Inn, this one was very good. The staff was friendly and very helpful. Our room was pretty good. The only complaint would be the outdated heating and A/C unit. They need to convert to thermostats. TV reception was good and WIFI strength was excellent. The beds were comfortable and we... More

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
March 5, 2013

Dear naper70, Thank you for telling us about your stay with us. We appreciate all of your comments regarding your stay. Thank you for telling us your concerns about the A/C unit. We apologize for the inconvenience. We use guest feedback to make the necessary changes to the hotel to make it better for you, and future guests to the... More

Ripon, Wisconsin
1 review
5 of 5 stars Reviewed February 19, 2013

We had a wonderful stay here! We come every year for the NFMS and every year we are more than satisified with our room and the hospitality. The hotel manager, Roni, is as down-to-earth and pleasant as anyone you will meet - truly makes you feel "at home". The hotel is exceptionally clean and the breakfast buffet is wonderful. We... More

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CISLOUE, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
February 21, 2013

Susan, Thank you for taking the time to give us such a wonderful review! I so enjoy our evening chats by the fireplace! :o) We look forward to seeing you all again next year!! I made reservations for both rooms for next year, let me know if you didn't get the confirmations! Again, thatnks for your kind words! More

1 review
4 of 5 stars Reviewed February 6, 2013 via mobile

We have had a very enjoyable stay here. Stayed in room 218 and were very pleased with our room. Great size. Bed was comfy. I would agree that you should bring your own pillow as some are feather and others are rock hard, but that's all personal preference. This hotel is right by the interstate so there is traffic noise... More

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CISLOUE, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
February 7, 2013

Thank you for taking the time to let us know about your stay! I'm thrilled that your enjoyed your time with us! Your comments help us keep that great Customer Service we give in tip top shape! I will share them with the rest of my team! We look forward to seeing you again!! Have a great day! :o) Sincerely,... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 3, 2013

Very accommodating. Nice rooms. Clean pool and hot tub. We were having a bad experience at a nearby hotel and Country Inn took us in at the last minute. Thankful we didn't have to trek home. This hotel is located near many hotels--lots of competition around--but we picked the right one. Had a good stay with family and friends.

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
January 4, 2013

Dear Savvy G, Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much... More

Monmouth, Illinois
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed January 1, 2013

The bathroom needs work- the towels were worn out and shredded a bit and the water pressure in the shower was incredible weak. The room price was reasonable and that was the only reason why I think the hotel was fine for one night but I wouldn't want to stay longer. The breakfast buffet was the best part of the... More

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ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
January 2, 2013

Dear KBTZ, Thank you for telling us about your stay with us. We appreciate all guest feedback. Thank you for your commetns and concerns. We have passed your concerns on to our staff. We are very sorry for any inconvenience that you were caused. We use all guest feedback to make the necessary changes to the hotel to make it... More

Jacksonville, Florida
1 review
1 of 5 stars Reviewed December 30, 2012

I would not recommend this motel. This motel is not clean and is not well maintained. We tried 3 rooms and each room had problems. Our reservation was for seven nights but we left after only one night. The first room was so noisy from the heat/ac unit that it was not bearable. In that room the toilet would not... More

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kyloucty, General Manager at Country Inn & Suites By Carlson, Louisville-East, responded to this review
January 2, 2013

Thank you for taking the time to review our hotel: we apologize for any issue during your stay. We check each room daily to make sure they are ready to make you as comfortable as possible. More

 
 
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Additional Information about Country Inn & Suites By Carlson, Louisville-East

Also Known As:
Country Inn And Suites By Carlson, Louisville-East
Country Inn & Suites By Carlson, Louisville-East Hotel
Country Inn & Suites By Carlson, Louisville-East Hotel Louisville
Country Inn Louisville
Louisville Country Inn
Address: 1241 Kentucky Mills Drive, Louisville, KY 40299
Region: United States > Kentucky > Louisville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 96 hotels in Louisville
Price Range: $
Hotel Class:2.5 star (2.5*)
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