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Candlewood Suites Louisville Airport

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1367 Gardiner Lane, Louisville, KY 40213
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1 room 1 guest
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Candlewood Suites Louisville Airport
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57 Reviews from our TripAdvisor Community

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Traveler rating
    29
    19
    5
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Louisville, Kentucky
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Everything about our 6 week stay here was perfect. The rooms are spotless and fully equipped with everything you need for a long term stay! First off the entire staff were EXCELLENT! Not a bad one in the bunch! I will say that Holly was exceptional in her customer service and care of the guests. I'm surprised she doesn't own... More 

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Austin, Texas
Level Contributor
124 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Friendly staff and rooms are ok. Sort of an extended-stay place with small kitchen and a table. Problem is this place is in the middle of no where. No nearby restaurants, no gas stations, no entertainment. DO NOT stay here if you do not have a car. We had one and it was still a pain to cross the major... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Louisville Airport, responded to this review

Dear den979, Thank you for posting a candid feedback for our hotel. It is great to see that you appreciated the service provided by our staff and our rooms. However, we regret to know that our location was not able to meet your expectations. Please accept our apology for any inconvenience this issue may have caused. Rest assured, your comments... More 

Pittsburgh, Pennsylvania
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Spent a night in a suite with a great kitchen. We were able to get board games, and utilized the 24 hour mini convenience store easily. Front desk staff was friendly and our stay was very comfortable.

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Emirate of Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 27, 2015

This was a very nice hotel for longstay. I am here for 2 weeks for training and the room is fully equipped. Bed is more comfortable than my own bed. Nice and quiet outside so I am able to sleep. They have a borrow program should you need supplies. So far so good.

Was this review helpful? Yes 1
NJ
Level Contributor
15 reviews
3 hotel reviews
5 of 5 stars Reviewed April 26, 2015

Recently stayed here for 5 nights. Staff was very helpful and attentive. Ease of reservation with first contact was most pleasant and we were accommodated with an early check in. They really worked hard on our request. Pantry for miscellaneous supplies minimal costs, no charge use of washer and dryer, free dvd borrowing program. Benito was particularly helpful and the... More 

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West Yorkshire
Level Contributor
506 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
5 of 5 stars Reviewed March 25, 2015

I stayed her last year for the Mid America Truck Show and once back home in the UK immediately booked again for this year. I love the fact that the hotel is in a very peaceful area, yet only 4 miles from the Convention Centre. You get free coffee 24/7 in the Candlewood Cupboard, plus free laundry services which i... More 

Was this review helpful? Yes 1
Kentucky
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 10, 2015

Conveniently located close to SDF, this extended stay hotel is nice looking and priced right but the whole property smelled like cigarette smoke, including the room. The clerk was very nice when we checked in. If management fixed that, it would rate more stars.

Was this review helpful? Yes 1
Holly H, Guest Relations Manager at Candlewood Suites Louisville Airport, responded to this review

Thank you, Valued Candlewood Guest, for taking the time to review our Louisville Airport location. We apologize for any inconvenience you experienced at our hotel during your stay. We have a strict "No Smoking" policy at our location and readily enforce that policy for any occurrence that we may encounter. Thank you for bringing this issue to our attention so... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 4, 2015

This hotel does have high standards. Loved our visit here and came back to this hotel on the way back home from our vacation because of the customer service and the quietness and cleanliness of the hotel and the kitchen in every room. We came back because of the customer service at this hotel. Holly was sooo great and polite... More 

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Holly H, Guest Relations Manager at Candlewood Suites Louisville Airport, responded to this review

Valued Guest, Thank you for taking the time to write such a lovely review for our Candlewood Suites Louisville Airport location. We enjoyed having you stay with us and appreciate the kind review. We hope that you will choose our location in the future when you come back to Louisville. On your next trip, feel free to call ahead and... More 

Cleveland, Ohio, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 14, 2014

This hotel set the standard so high that the other places we stayed paled in comparison. A full kitchen, living room, separate bathroom and bedroom and plenty of area to walk our dogs. A full, free laundry room and workout equipment; an honor-system mini-convenience shop and a friendly staff made us want to stay longer than planned. Good location, close... More 

Was this review helpful? Yes 2
Greenville, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

This was a good location, about 10 - 15 minutes from town depending on traffic and close to Bardstown Road and shopping malls. We like the apartment feel with the small kitchen and full size fridge. It was very clean and the people were very friendly and courteous!

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