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Hampton Inn Louisville-Northeast

Certificate of Excellence
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4100 Hampton Lake Way, Louisville, KY 40241
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1 room 1 guest
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Hampton Inn Louisville-Northeast
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Colorado Springs, Colorado
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very Good! Hamptons are reliable and affordable, and this hotel fit the bill. The location is a bit out of the way, and along a fairly busy street, but the noise wasn't a factor. There was some visible wear in my large room, a bit of age showing, with worn areas on the floor and with some stains on the... More 

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Princeton, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This Hampton Inn is great! Everything about it. Because our kids went to college in this town, we have stayed here many times. We have never had a bad experience here. We always have a quiet room, breakfast is always good, staff is always friendly! The main thing for me, it is always extremely clean and the beds are great!... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I just would like to say that I never been to Kentucky Louisville but Tyler and Bryson whom are front desk agents were the best individuals that I met in the Hampton Inn as well as Kentucky and these two guys made sure that my stay here was amazingly phenomenal by being courteous, informative and professional. So thank you Hampton... More 

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Jenny A, General Manager at Hampton Inn Louisville-Northeast, responded to this review

Ms. Mary, Thanks for the 5 star review! You are so sweet! Tyler and Bryson are both wonderful employees and we are very lucky to have them on our team. I will defiantly pass on your kind words. Thanks for choosing Hampton! We are thrilled you enjoyed your trip to Louisville and hope to see you again soon! Jenny A.... More 

North Royalton, United States
1 review
1 of 5 stars Reviewed 1 week ago

I travel throughout the Midwest for business and have been a loyal Hilton brand hotel customer for many years. Diamond/Gold status. One trip in Aug there was a booking error where I was double booked and in a different hotel. I did not discover until later. I spoke with the hotel manager to resolve the "no show". She informed me... More 

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Jenny A, General Manager at Hampton Inn Louisville-Northeast, responded to this review

Shelley P, I'm sorry you never had the chance to stay with us and experience our hotel and service. As our customer service and hamptonality is something our guest typically rave about! Again, I'm sorry your office had double booked in two cities the same evening. However, we held the room for you awaiting your arrival. As for the no... More 

Morning View, United States
1 review
5 of 5 stars Reviewed 1 week ago

A totally dedicated and friendly staff. Breakfast was outstanding and more than I expected. The room was clean and had a fresh but not overpowering smell. I swam for several hours in one of the cleanest pools I have ever been in. The maint. and cleaning staff checked to see if they could do anything to make our stay better.... More 

Review collected in partnership with Hampton

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Jenny A, General Manager at Hampton Inn Louisville-Northeast, responded to this review

David, Thanks for the 5 star review! I'm thrilled to hear you enjoyed your stay and felt our hamptonality! We look forward to seeing you again soon, Jenny A. General Manager More 

schaumburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good location, great staff, clean. Close to downtown and local entertainment. Breakfast included, clean, pool and most important thing about this place is the the friendly, professional staff. I'll recommend this hotel to my friends.

Review collected in partnership with Hampton

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Jenny A, General Manager at Hampton Inn Louisville-Northeast, responded to this review

Daniela, Thanks for the 5 stars and recommendation! I'm happy to hear you enjoyed your stay and we look forward to seeing you again next time you are in the area! Please let me know if I can be of any assistance in the future, Jenny A. General Manager More 

Montreal, Canada
Level Contributor
177 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You get to expect a certain level of quality, service breakfast offering and an overall welcoming environment when one stays at a Hampton Inn. This was not the case. The welcome was fine, but in the room, things were not right. Light bulbs were missing, a sluggish sink that took forever to empty, poor quality TV reception and a terrible... More 

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Jenny A, General Manager at Hampton Inn Louisville-Northeast, responded to this review

Dumos, Thanks for sharing your experience! I'm truly sorry we did not meet your expectations! And I'm extremely sorry and shocked to hear your room didn't have any light! Please reach out to me personally so we can discuss your stay and resolve this issue for you. I look forward to hearing from you soon, Jenny A. General Manager More 

Cleveland, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Great location. Rooms need updated carpet and walls need fresh paint or wallpaper. A selection of different pillows would help. Great free hot breakfast and roomy seating area. The bathroom amenities were nice - Neutrogena products. Quiet rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenny A, General Manager at Hampton Inn Louisville-Northeast, responded to this review

Ms. Katherine, Thanks for sharing your experience! It's funny you mention carpet and walls specifically. We are actually in the final selection process with Hilton on new carpet, paint color (walls), and minor furniture changes. The project will be completed this winter. Please stop by in 2016 after the renovation is complete. We would love your feedback! We look forward... More 

Trenton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We needed a place to stay on the way to a family wedding. This was the halfway point. The outdoor pool was nice but it was drizzling so we did not get to use it. The hotel is right off of the freeway and in a quiet area. The hotel is also close enough to the many attractions of Louisville... More 

Review collected in partnership with Hampton

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Jenny A, General Manager at Hampton Inn Louisville-Northeast, responded to this review

Ms. Lisa, Thank you for the review and for taking the time to share you experience! I'm thrilled you enjoyed your stay and plan to stay again when passing though Louisville. Please don't hesitate to reach out to me if I can be of any assistance in the future, Jenny A. General Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We enjoy and appreciate Hampton Inns when we travel. The rooms, the bedding, the breakfasts are excellent. The fitness room is typically very good or excellent. The Northeast Louisville Hampton was no exception. Had a chance to swim in the outdoor pool. That was in great condition, too. If I had to find any issue at all, the breakfast that... More 

Review collected in partnership with Hampton

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