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All 95 Louisville hotels

SpringHill Suites - Louisville Hurstbourne/North

3.0 of 5 Hotel   |   10101 Forest Green Boulevard, Louisville, KY 40223 (East Louisville)
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86%
Ranked #25 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
LoveMy3BoysACE Brunswick, Ohio
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  • Reviews (133)
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133 people have reviewed this hotel

Traveler rating
    61
    51
    13
    6
    2
See reviews for
50
20
9
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Brunswick, Ohio
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The décor in the hotel was nice. For what we were looking for was a pool and hot tub for us and our kids, it wasn't ideal. The pool was cold and small, and the hot tub was warm, not hot. Nice location close to a restaurant, however we probably wouldn't stay here again.

Was this review helpful? Yes
Lacey D, Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you for providing feedback on your stay. We want to apologize that the pool and spa were not up to your satisfaction, but your concerns have been acknowledged and addressed. Thank you for staying with us and hopefully you will give us another try in the future. More

Latonia, Kentucky
1 review
4 of 5 stars Reviewed 1 week ago

We came into town for 1 night for the Katy Perry concert. Very nice & clean room, could use a little updating but very comfortable. Breakfast was great ! We enjoyed our stay all the staff was very friendly. Terrence at the front desk was wonderful !!! He helped us with all of our needs ! He deserves a raise... More

Was this review helpful? Yes
Lacey D, Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, Thank you for taking time to give our hotel such a great review. I will inform Terrence of your praises as our mission is to be the "Cleanest & Friendliest" hotel and I am glad that we met those expectations. We look forward to seeing you the next time you are in Louisville. Kindest Regards, Lacey Davis-Operations... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Dont stay here. This hotel tries to charge us over $10k for long distance calls we never made. Dont know it is a scam or because of their crap system. My husband and I just stayed in this hotel for 4 nights last week. My husband and his colleague only tried once to use the phone in our room but... More

Was this review helpful? Yes 1
Lacey D, Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, I would like to apologize for the extreme long distance charges on your account during your stay. We have contacted our phone company to get this issue resolved and to find out what actually occurred during this time. We have refunded the full amount of the charges back to your card. Again, I am sorry for the... More

Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose this hotel because it was away from the city (about 20 min.), near shopping and free parking (I like to have access to my car). The hotel was a little far from the highway and shopping than I realized but was definitely in a very quiet suburban part of town. The hotel is you typical Marriott style- clean,... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is fine and I had a nice stay with no serious issues. The only hiccups I had were the following; during the afternoon I got a cup of coffee downstairs, went back up to my 3rd floor room, only to discover it was cold. I asked the service desk if they had some extra coffee packets for my... More

Was this review helpful? Yes 1
Memphis, Tennessee
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was clean, the staff was friendly. The walls are a little thin, if you are a light sleeper this could be an issue. I could hear the neighboring TV as if it was in our room and I could tell you all about a couples dinner, where they last stayed and how much it cost by the conversation... More

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Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

Very nice hotel, bed was comfortable and room was wonderful suite. Some noisy children in halls but not the fault of hotel. Nice pool and hot tub. Small grocery on site for ice cream or a beer. Nice place.

Was this review helpful? Yes
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

I spend over 200 nights per year on the road. Yesterday I experienced a 12 hour airport delay and by the time I arrived at the hotel it was after 1:00 am. I was really beat. I brought bags and company material in and went to the front desk. Lanord and Terrence were staffing it. I checked in and requested... More

Was this review helpful? Yes 1
Lacey D, Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel and we appreciate the great review. I really enjoy working with this team of associates, and appreciate that you could see that we are here to take special care of our guests. We look forward to serving you again in the future. Kindest Regards, Lacey Davis-Operations Manager More

Elizabeth City, North Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 10, 2014

We stayed at this hotel for during a week long baseball tournament trip. The hotel was overrun with kids from different teams ranging in age from 8 year olds to 15 year olds. The staff went above and beyond keeping the kids and parents happy. The night staff set up WII games and icepops in the lobby for the kids.... More

Was this review helpful? Yes
Lacey D, Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel and the "5 star" rating. Our mission is to be the "Cleanest and Friendliest" hotel and I am glad we lived up to those expectations. I will defintely give your praises to our team and we look forward to serving you again in the future. Kindest Regards, Lacey... More

Zionsville, Indiana
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 9, 2014

One thing you can never plan for is when a large number of little kids will be at a hotel. We happened to pick the same weekend as a middle school boys lacrosse tournament. They were playing games in the elevator, took over the pool, and we just louder than a typical hotel crowd is. The room itself was fine... More

Was this review helpful? Yes
Lacey D, Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, Thank you for making to time to complete such a detailed review for our SpringHill Suites. I hope that you will be back to see us again during a time when the hotel is not as busy so that we may give you more individual attention. It is our goal to help make your time in Louisville... More

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Additional Information about SpringHill Suites - Louisville Hurstbourne/North

Address: 10101 Forest Green Boulevard, Louisville, KY 40223
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites - Louisville Hurstbourne/North 3*
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Also Known As:
Springhill Suites - Louisville Hurstbourne/North Hotel Louisville
Louisville Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#16 Business Hotel in Louisville #29 Family Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Spring Hill Suites Louisville Hurstbourne hotel in Northeast Louisville will energize and enrich your visit with tech-savvy amenities and outstanding service. Just off I-64 & 1-265, we’re near attractions like The Summit Shopping Mall, Louisville Slugger Museum, Churchill Downs, Tom Sawyer Park, and Basketball Academy. Smartly designed studio suites are 25% larger than traditional rooms and provide separate areas for working, relaxing and sleeping, with free WiFi, mini-fridges, microwaves and pull-out sofa beds. ... more   less 
Number of rooms
142

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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