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SpringHill Suites - Louisville Hurstbourne/North

3.0 of 5 10101 Forest Green Boulevard, Louisville, KY 40223
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Certificate of Excellence 2014
SpringHill Suites - Louisville Hurstbourne/North
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SpringHill Suites - Louisville Hurstbourne/North
SpringHill Suites - Louisville Hurstbourne/North
SpringHill Suites - Louisville Hurstbourne/North
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159 reviews from our community

Traveler rating
    72
    59
    18
    8
    2
See reviews for
63
24
9
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Cincinnati, Ohio
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have no complaints about the accommodations in general. The room was nice and spacious, and very clean. The pool area is nice. My problem came with the inability to sleep because of a group (Springboro Hockey, according to the welcome sign in the lobby). I'm not certain if they were high schoolers or college kids, but they had absolutely... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear fiatlux28 Thank you so much for making the time to send in a review of your stay. We sometimes have groups staying in the hotel who are so busy having a good time that they don't realize how noise travels from room to room. We are always happy to place a friendly call to a guest as a reminder... More 

Scott Depot, West Virginia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed to attend a family funeral in the area. Stayed at other Springhill properties and have enjoyed them so booked at this hotel. Simply a nice clean comfortable hotel. Comfortable beds, good breakfast selection, plenty of restaurants nearby. Check in took about a minute. I like this Marriott brand and this appears to be one of the better ones... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Fred L Thank you so much for your great review, we can never hear the words 'clean and comfortable' enough. I hope we see you again very soon! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying at this property every other week for the past 7 months and have yet to have a bad experience. The management and staff is friendly and professional, and most of them know me by name and they know my preferences. This is saying a lot considering that I'm a bit of a wallflower. The rooms are... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Business Traveler's Best Friend. Wow! I could not ask for a higher compliment. Thank you for taking your personal time to provide feedback for our property. Again, thank you so much! More 

2 reviews
5 of 5 stars Reviewed January 26, 2015

I have stayed at this hotel almost 3 out of 4 weeks for the last year. The front desk staff are friendly and helpful. The rooms are clean and comfortable with a sofa, microwave, desk and sink in addition to the sleeping area.The free wifi is quite sufficient for whatever you need to use it for. There is a free... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you so much for such a great review! I really enjoy working with this team of associates, and appreciate that you could see that we are here to take special care of our guests. We look forward to serving you again in the future. More 

Indianapolis, Indiana
Top Contributor
189 reviews 189 reviews
38 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 24, 2015

Spent one night here for a funeral with family. We decided to share a king room with a pull out since we would be there only to sleep and shower. The room is a little small...but the price is right. When the bed is pulled out on the sofa sleeper you cannot get through from the kitchen area to the... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear candacejo Thanks so much for your feedback. I am so sorry about the obstacle course created by our pull out sofas. We will definitely consider what changes can be made to our lay out to prevent this. I really appreciate your kind words about our value and staff. More 

Sebring, Florida
Top Contributor
222 reviews 222 reviews
35 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed January 21, 2015

We were quite tired when arriving and ready for a nice quiet rest. That didn't happen. We walked into the lobby and it was overrun with kids screaming and rough-housing. While we were standing there one of them knocked a large waffle iron off the table and, no doubt, broke it. Water was everywhere because they were going back and... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Nancy M Thanks so much for staying with us and telling us about your stay. We apologize for missing the mark here. We do our best to contain unruly neighbors but sometimes that's not enough, so we have failed in this instance. I assure you this was never our goal and we look forward to using your feedback as... More 

Senior Contributor
21 reviews 21 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 17, 2015

We love suite hotels. This one was noticeably narrower than we expected. We had the king with pull out sofa. The tv stand had a cut out to accommodate the pull out. But the room was clean and modern. Breakfast offered lots of hot choices. The pool area was clean, lots of towels, fitness room was very nice.

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear htarin Thanks so much for the review. I'm so sorry that our room was a little narrow for your needs but I'm pleased to know you enjoyed our modern decor and cleanliness. More 

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2014

This is a beautiful, well-run property. We had a great experience here - the hotel feels very new, the staff is exceptionally friendly (shout out to Rachel in particular!!!), and the location is great. Our group stayed in two rooms adjacent to one another, which worked really well for our large family. There are doors connecting some rooms which can... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you so much for such a great review! I really enjoy working with this team of associates, and appreciate that you could see that we are here to take special care of our guests. Rachel really is all about service and I enjoy sharing messages like with her and the rest of the team. We look forward to serving... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 22, 2014

This is my first time staying at this property. The hotel is nice and clean and the rooms are quite spacious. The room was equipped with a refrigerator and microwave, two separate sinks, and a nicd sitting area in the front of the room. The pool and hot tub were both a welcomed accommodation. There is a small market to... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thanks for the great review. If you have any further feedback as to why you could not score us higher, I am anxious to hear it. Thank you so much and we hope to see you again soon. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2014

I have stayed here before, but this time I was here for three nights. It's very clean, quiet, staff was wonderful, breakfast had a good variety and was tasty. In a good location that's close to restaurants and a good variety of shopping opportunities.

Was this review helpful? Yes 2
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Sue P We are so glad you decided to come back and that we continue to meet your expectations. Hope to see you again soon. Thanks! More 

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Additional Information about SpringHill Suites - Louisville Hurstbourne/North

Address: 10101 Forest Green Boulevard, Louisville, KY 40223
Location: United States > Kentucky > Louisville > East Louisville , Lyndon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites - Louisville Hurstbourne/North 3*
Number of rooms: 142
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Also Known As:
Springhill Suites - Louisville Hurstbourne/North Hotel Louisville
Louisville Springhill Suites
Hotel Style:
#28 Family Hotel in Louisville
#38 Business Hotel in Louisville

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