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All 96 Louisville hotels

SpringHill Suites - Louisville Hurstbourne/North

3.0 of 5 Hotel   |   10101 Forest Green Boulevard, Louisville, KY 40223 (East Louisville)
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87%
Ranked #28 of 96 hotels in Louisville
Certificate of Excellence 2013
A recent review
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109 people have reviewed this hotel

Traveler rating
    50
    42
    11
    5
    1
See reviews for
39
15
9
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Cincinnati, Ohio
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are from Cincinnati and did a small trip so my husband could go to a comic book convention, our ages ranged from 6-69 the hotel was very clean, the staff was very friendly and when the place that we wanted to eat was not open they gave a great local place Bristol’s. The breakfast was also very good with... More

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1 review
5 of 5 stars Reviewed 1 week ago

Most hotels that I've been to are very dark and dreary this hotel however it's very bright and cheerful. There was also a very friendly and helpful staff, my husband was on crutches and I had a small child with me , so having a helping staff was very important to me. A young man help me to my room.... More

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Lincoln, Nebraska, United States
Top Contributor
56 reviews 56 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I expected SpringHill Suites by Marriott to be similar in quality and appointments as a Hampton or Hilton Garden Inn. It's not. I'd rate this property as more like a Comfort Inn. It's not a business hotel like a Courtyard. Rooms were clean, staff was nice, but it just feels cheap - and to be fair it is priced at... More

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LouisvilleSpringHill, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear value guest, Thank you for making the time to share your feedback on our property. I am happy to know that you found the hotel to be clean and friendly. I apologize that the amenities at the hotel not quite meet your expectations. Thank you again for your feedback, your insight helps us to make our hotel even better.... More

Covington, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed March 13, 2014

We stayed here for a volleyball tournament, and we couldn't have asked for a better staff. The desk manager was so friendly and helpful, and he was so patient with a hotel full of girls. The indoor pool was a big draw for the kids, and the big meeting room was so nice to meet in to eat pizza after... More

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Ottawa, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

Recently, I've had to travel to Louisville frequently. We call on the medical offices in the downtown medical center area. A colleague of mine lives out on the east side. This hotel is the perfect location. I can get all the work done, and in 10-12 minutes, be at the hotel. There are many many restaurants and even malls out... More

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Cadiz, Kentucky
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 26, 2014

The hotel was a bit aged, but clean. Right next door to McCalister's deli. Mexican place around the corner and a first class restaurant (Limestone grill) at the end of the street. Rates were decent, staff very friendly and very helpful when the TV doesn't turn on (something they are used to). They went out of their way to acknowledge... More

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Bardstown, Kentucky, United States
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2014

I checked in today, nice room, clean, nice smiling staff. Around 8 pm I decided to get a snack and went to the area. I got 2 1.58 oz Snickers bars and on bag of Lays Classic 2 1/2 oz of Chips. I put a $5 bill on the counter and she thanked me!!!!! I was speechless. $5 for two... More

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Louisville, Kentucky
1 review
4 of 5 stars Reviewed February 10, 2014 via mobile

Friendly staff, nice free breakfast, 24/7 coffee, and wifi. Only complaint is sofa and throw pillows look dirty and towels are limp and grayish. Room was otherwise clean. I'm a clean freak, so these things may not bother someone else.

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LouisvilleSpringHill, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, Thank you so much for making the time to send in a review of your stay. I only wish you hadn't been inconvenienced by noise outside your room. We sometimes have groups staying in the hotel who are so busy having a good time that they don't realize how noise travels from room to room. We are... More

Benton, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2014 via mobile

stayed two nights for buisness. arrived about 9pm and was greeted with a smile right away. Rachell was prompt and efficiant and quick to assist me with charging incidentals to my companies account on file . I was pleased to find a very clean room with a bag of snacks on the table. Used the pool and hottub just before... More

Was this review helpful? Yes
LouisvilleSpringHill, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, Thank you so much for making the time to write such a detailed review of our hotel's amenities, and thank you for the 5 stars. I know this review will be helpful to travelers when making a decision on where to stay when coming to Louisville. This time of year, it is so nice to have an... More

Chicago, IL
Top Contributor
130 reviews 130 reviews
73 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed December 1, 2013

Very non-remarkable. I love Springhill Suites for their quality and value but this location didn't fit with most of the ones I am used to. Just some feedback: - Check in was perfunctory, not very friendly. - Room was fine, comfortable, clean. no complaints here. - Fitness room had two treads, one elliptical and free weights. Completely full, couldn't get... More

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LouisvilleSpringHill, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Valued Guest, Thank you very much for bringing your experience to my attention. As you can probably imagine I am quite embarrassed by our failure to deliver the service you pay for and deserve at a Marriott brand. I cannot apologize enough for our absent/inattentive Guest Service associate, and promise to bring your experience to our leadership team so... More

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Additional Information about SpringHill Suites - Louisville Hurstbourne/North

Also Known As:
Springhill Suites - Louisville Hurstbourne/North Hotel Louisville
Springhill Suites - Louisville Hurstbourne/North Hotel
Springhill Suites Louisville
Louisville Springhill Suites
Address: 10101 Forest Green Boulevard, Louisville, KY 40223
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Louisville
#29 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites - Louisville Hurstbourne/North 3*
Official Description (provided by the hotel):
The newly-renovated Spring Hill Suites Louisville Hurstbourne hotel in Northeast Louisville will energize and enrich your visit with tech-savvy amenities and outstanding service. Just off I-64 & 1-265, we’re near attractions like The Summit Shopping Mall, Louisville Slugger Museum, Churchill Downs, Tom Sawyer Park, and Basketball Academy. Smartly designed studio suites are 25% larger than traditional rooms and provide separate areas for working, relaxing and sleeping, with free WiFi, mini-fridges, microwaves and pull-out sofa beds. ... more   less 
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