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SpringHill Suites - Louisville Hurstbourne/North

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10101 Forest Green Boulevard, Louisville, KY 40223
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SpringHill Suites - Louisville Hurstbourne/North
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SpringHill Suites - Louisville Hurstbourne/North
SpringHill Suites - Louisville Hurstbourne/North
SpringHill Suites - Louisville Hurstbourne/North
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167 reviews from our community

Traveler rating
    73
    62
    21
    8
    3
See reviews for
67
24
10
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Evansville, Indiana
Top Contributor
65 reviews 65 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a Marriott Rewards Member and decided to stay at this hotel based on the TripAdvisor reviews.We stayed two nights. When we arrived, the attendant struggled with the notion that I wanted to pay cash.Finally, the manager took over my checkin. We were placed in room 432.When we entered the room, I was a bit surprised how dated the room... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear RADPrincipal Thank you so much for taking the time to write such a detailed review of our property. I want to apologize for the shortcomings that mentioned with regard to our room layout and food quality. Please know, as a valued Marriott Rewards member, your feedback is very valuable to us and will be used to help us improve... More 

Indianapolis, Indiana
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel and it met our needs. The room was cramped with the pull out sofa made, but we made it work. The hotel does offer a complimentary breakfast. We didn't eat it though. There were too many people due to local tournaments.

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Lulu H Thanks so much for your feedback. I am sorry that our room layout was a challenge for you but am happy that we were able to meet your needs. Again, thank you so much for your feedback. More 

Grand Rapids, Michigan
Top Contributor
81 reviews 81 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While traveling south over spring break we spent one night at this hotel. Everything about it was comfortable, quiet and clean. It is a little out of town which we preferred. Also a nice deli right next door.

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear mykidsmom3 Thank you so much for taking the time to provide feedback on our hotel. I am so glad that you enjoyed your stay and recognized our cleanliness efforts. We look forward to serving you again soon. More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good business hotel. Staff is really friendly and nice. Location is good and it's easy to access/park. Comp breakfast had nice variety - and I love that the coffee/tea/water station was kept stocked, clean and open all day. Rooms have plenty of space and bed was really comfortable. It's a plus to have the deli next door but their snack... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thanks so much for taking the time to write this review. So glad you enjoyed our property and staff, we look forward to seeing you again soon. More 

Cleveland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 29, 2015

The positives - very friendly staff, firm bed, indoor pool and hot tub (very few indoor in Louisville area), bright rooms, great for families with young children The negatives - very loud being next to laundry room, limited selections for breakfast

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thanks so much for the great review. I really appreciate the time taken to let us know about your room and our breakfast. Please let us know anytime you are here and there is something you want at breakfat that isn't available and we will do our best to assist & we wlll try to pick out a better room... More 

Bardstown, Kentucky
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 22, 2015

Stayed here for a couple nights in March. Nice property tucked away in a business park area of town. Not sure how old the hotel is, but it seemed like it was in great shape. Rooms were pretty large and there was a mini kitchen. Placement of the TV made it a little hard to watch TV from bed. Bathroom... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you for making the time to send in a review of our hotel. I am so glad to know that you enjoyed your stay, and sure hope that you will be back to see us again when you are in Louisville. More 

Anderson, IN
Contributor
20 reviews 20 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 18, 2015

We booked a 2 double bed Suite Feb 1, 2015 for a stay Mar 20, 2015. On March 15 I received an email confirming the stay. The trick was when you opened the email it showed we had a King 1 bed suite being held. I immediately called the hotel and there was no answer it just rang and rang.... More 

Was this review helpful? Yes 3
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you so much for making the time to send in a review. I only wish you hadn't been inconvenienced by our lack of communication and I apologize for the frustration that it caused. As is often the case with groups such as yours, guest rooms are assigned and sometimes changed by the contracting party, not necessarily the person staying... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

We stayed here while attending the Louisville Arcade Expo. Rooms, halls, pool, were very clean, modern and nice! Enjoyed free candy at check in! Very friendly and attentive front desk! Free wifi in rooms! Free breakfast consisted of waffles, sausage, eggs, cereal, yogurt...was the normal fare. Large area for seating. I appreciated the benches and smoking stand out front as... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you so much for such a great review! I really enjoy working with this team of associates, and appreciate that you could see that we are here to take special care of our guests. We look forward to serving you again in the future. More 

Cincinnati, Ohio
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 8, 2015

I have no complaints about the accommodations in general. The room was nice and spacious, and very clean. The pool area is nice. My problem came with the inability to sleep because of a group (Springboro Hockey, according to the welcome sign in the lobby). I'm not certain if they were high schoolers or college kids, but they had absolutely... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear fiatlux28 Thank you so much for making the time to send in a review of your stay. We sometimes have groups staying in the hotel who are so busy having a good time that they don't realize how noise travels from room to room. We are always happy to place a friendly call to a guest as a reminder... More 

Scott Depot, West Virginia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

Recently stayed to attend a family funeral in the area. Stayed at other Springhill properties and have enjoyed them so booked at this hotel. Simply a nice clean comfortable hotel. Comfortable beds, good breakfast selection, plenty of restaurants nearby. Check in took about a minute. I like this Marriott brand and this appears to be one of the better ones... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Fred L Thank you so much for your great review, we can never hear the words 'clean and comfortable' enough. I hope we see you again very soon! More 

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