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SpringHill Suites - Louisville Hurstbourne/North

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10101 Forest Green Boulevard, Louisville, KY 40223
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SpringHill Suites - Louisville Hurstbourne/North
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SpringHill Suites - Louisville Hurstbourne/North
SpringHill Suites - Louisville Hurstbourne/North
SpringHill Suites - Louisville Hurstbourne/North
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162 reviews from our community

Traveler rating
    73
    60
    18
    8
    3
See reviews for
64
24
10
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (44)
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Bardstown, Kentucky
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for a couple nights in March. Nice property tucked away in a business park area of town. Not sure how old the hotel is, but it seemed like it was in great shape. Rooms were pretty large and there was a mini kitchen. Placement of the TV made it a little hard to watch TV from bed. Bathroom... More 

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Anderson, IN
Contributor
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked a 2 double bed Suite Feb 1, 2015 for a stay Mar 20, 2015. On March 15 I received an email confirming the stay. The trick was when you opened the email it showed we had a King 1 bed suite being held. I immediately called the hotel and there was no answer it just rang and rang.... More 

Was this review helpful? Yes 2
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you so much for making the time to send in a review. I only wish you hadn't been inconvenienced by our lack of communication and I apologize for the frustration that it caused. As is often the case with groups such as yours, guest rooms are assigned and sometimes changed by the contracting party, not necessarily the person staying... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here while attending the Louisville Arcade Expo. Rooms, halls, pool, were very clean, modern and nice! Enjoyed free candy at check in! Very friendly and attentive front desk! Free wifi in rooms! Free breakfast consisted of waffles, sausage, eggs, cereal, yogurt...was the normal fare. Large area for seating. I appreciated the benches and smoking stand out front as... More 

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Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you so much for such a great review! I really enjoy working with this team of associates, and appreciate that you could see that we are here to take special care of our guests. We look forward to serving you again in the future. More 

Cincinnati, Ohio
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed February 8, 2015

I have no complaints about the accommodations in general. The room was nice and spacious, and very clean. The pool area is nice. My problem came with the inability to sleep because of a group (Springboro Hockey, according to the welcome sign in the lobby). I'm not certain if they were high schoolers or college kids, but they had absolutely... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear fiatlux28 Thank you so much for making the time to send in a review of your stay. We sometimes have groups staying in the hotel who are so busy having a good time that they don't realize how noise travels from room to room. We are always happy to place a friendly call to a guest as a reminder... More 

Scott Depot, West Virginia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2015

Recently stayed to attend a family funeral in the area. Stayed at other Springhill properties and have enjoyed them so booked at this hotel. Simply a nice clean comfortable hotel. Comfortable beds, good breakfast selection, plenty of restaurants nearby. Check in took about a minute. I like this Marriott brand and this appears to be one of the better ones... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Fred L Thank you so much for your great review, we can never hear the words 'clean and comfortable' enough. I hope we see you again very soon! More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 28, 2015

I have been staying at this property every other week for the past 7 months and have yet to have a bad experience. The management and staff is friendly and professional, and most of them know me by name and they know my preferences. This is saying a lot considering that I'm a bit of a wallflower. The rooms are... More 

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Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Business Traveler's Best Friend. Wow! I could not ask for a higher compliment. Thank you for taking your personal time to provide feedback for our property. Again, thank you so much! More 

2 reviews
5 of 5 stars Reviewed January 26, 2015

I have stayed at this hotel almost 3 out of 4 weeks for the last year. The front desk staff are friendly and helpful. The rooms are clean and comfortable with a sofa, microwave, desk and sink in addition to the sleeping area.The free wifi is quite sufficient for whatever you need to use it for. There is a free... More 

Was this review helpful? Yes
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Thank you so much for such a great review! I really enjoy working with this team of associates, and appreciate that you could see that we are here to take special care of our guests. We look forward to serving you again in the future. More 

Indianapolis, Indiana
Top Contributor
201 reviews 201 reviews
40 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 24, 2015

Spent one night here for a funeral with family. We decided to share a king room with a pull out since we would be there only to sleep and shower. The room is a little small...but the price is right. When the bed is pulled out on the sofa sleeper you cannot get through from the kitchen area to the... More 

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Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear candacejo Thanks so much for your feedback. I am so sorry about the obstacle course created by our pull out sofas. We will definitely consider what changes can be made to our lay out to prevent this. I really appreciate your kind words about our value and staff. More 

Sebring, Florida
Top Contributor
222 reviews 222 reviews
35 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed January 21, 2015

We were quite tired when arriving and ready for a nice quiet rest. That didn't happen. We walked into the lobby and it was overrun with kids screaming and rough-housing. While we were standing there one of them knocked a large waffle iron off the table and, no doubt, broke it. Water was everywhere because they were going back and... More 

Was this review helpful? Yes 1
Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear Nancy M Thanks so much for staying with us and telling us about your stay. We apologize for missing the mark here. We do our best to contain unruly neighbors but sometimes that's not enough, so we have failed in this instance. I assure you this was never our goal and we look forward to using your feedback as... More 

Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 17, 2015

We love suite hotels. This one was noticeably narrower than we expected. We had the king with pull out sofa. The tv stand had a cut out to accommodate the pull out. But the room was clean and modern. Breakfast offered lots of hot choices. The pool area was clean, lots of towels, fitness room was very nice.

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Adam M, General Manager at SpringHill Suites - Louisville Hurstbourne/North, responded to this review

Dear htarin Thanks so much for the review. I'm so sorry that our room was a little narrow for your needs but I'm pleased to know you enjoyed our modern decor and cleanliness. More 

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