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Residence Inn Louisville Northeast

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3500 Springhurst Commons Dr, Louisville, KY 40241
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1 room 1 adult
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Residence Inn Louisville Northeast
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133 Reviews from our TripAdvisor Community

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Gadsden, Alabama
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved this hotel, but loved the housekeeping staff even more!! I wish I could have met who cleaned our room everyday. They did an outstanding job!! Peeked in a the pool (did not use.) Savory breakfast in the morning and coming back in late at night and never felt anything but safe from the hotel and the area. Restaurants and... More 

Helpful?
Thank Crystal911
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for staying with us and leaving your comments! I'm so glad you enjoyed your stay and that you will be back. Happy New Year! More 

Columbus
Level Contributor
150 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Travelled here with husband, two kids (ages 10, 12) experience RI dwellers. Our car spews Marriott exhaust, okay? We will charge a cup of coffee for Marriott points. But not for this Residence Inn. First, was it awful? No. Was it dirty? Yes. Was our room serviced like maybe sort of once in a 3 night stay except for taking... More 

Helpful?
Thank Furcow
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for your comments. It sounds like you did not have a pleasant stay and I apologize for that. We were unexpectedly a lot busier over the holidays that in years past and unfortunately, it sounds like our staff wasn't fully prepared for that. We did get some great positive feedback from some of our holiday guests but it... More 

Cincinnati
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

Very helpful friendly staff. BEST BED EVER so comfy better than mine at home. Pool clean and hottub so relaxing. Bountiful delicious breakfast, great happy hour with appetizers (so plentiful you could skip dinner)New modern chic decor. Great location.CLEAN all over. Love the room we had with separate bedroom. I could live here for quite a while. Very pleasant stay.... More 

Helpful?
Thank PattiHav
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you so much for your great comments! I am so glad to hear how great your stay was. I will be sure and pass along your comments to our great staff. I know you have a choice and we appreciate you choosing Residence Inn Louisville Northeast. Looking forward to seeing you again soon! More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2015

Recently updated, top notch. Fantastic location and the friendliest, most helpful staff. I am on long term assignment in Louisville for the second time, and this property has become my home away from home. Can't say enough regarding the comfort of the room and ammenities. Enjoy just 1 of 3 weekly social nights with Roxie as the host, and you... More 

Helpful?
1 Thank Jeff N
Newark, New Jersey
2 reviews
5 of 5 stars Reviewed November 7, 2015

This hotel is great for long and short term stay. I didn't know anyone in the area when I stayed here but the Residence Inn Mix made it easy to make friends and feel at home. The staff are super friendly and not only organize the mix, but stick around for the fun! When you're not eating at the nearby... More 

Helpful?
Thank rodrigo b
1 review
5 of 5 stars Reviewed November 4, 2015

The staff here is absolutely wonderful. Can you say friendly and helpful? That summarizes my experience. This hotel is clean and comfortable. There are plenty of great restaurants, bars and shopping spots nearby and within walking distance. Expressway access is great with several expressways within 4 miles or less. Another neat feature is the fact that there is a fitness... More 

Helpful?
Thank Brian L
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you for your great comments on our staff. We really do have a great team and love engaging with our guests. We are glad you've had a positive experience and appreciate you being a guest. More 

Macomb, Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 4, 2015

My job takes me out of my Home for a min of 250 nights a year, and that’s hard life being away from the comforts of your own Home, at Residence Inn Northeast, Louisville, Kentucky the staff is always ready to help and great you when you return from work, just like your wife would do when you are home,... More 

Helpful?
Thank Carlo L
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you so much for taking the time to leave your feedback on our hotel. I will be sure and pass along your nice comments to our staff. We are so glad that you feel the hotel is your home away from home as that's is our goal! More 

Level Contributor
30 reviews
9 hotel reviews
5 of 5 stars Reviewed November 2, 2015 via mobile

This Next review is very Awesome one When I got to this hotel I Saw what the amenities were and I said Okay We also used the courtyard Business Center Because this hotel only had one Computer next to the Pool The next morning The Waffles Tasted Kinda-okay But I would come back here again :)

Helpful?
Thank Jacob D
Angela K, General Manager at Residence Inn Louisville Northeast, responded to this review

Thank you so much for your nice comments. We hope to see you again if your travels bring you back to Louisville! More 

Palm Desert California
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

I spent a weekend at this hotel. Found the rooms quite, quite nice, clean and friendly staff I had one issue which I brought to the attention of the general manager and she took care of it and made things right. The complimentary breakfast was good. I would stay there again

Helpful?
Thank Kevin C
Franklin, Tennessee
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed September 15, 2015

Refreshing fruit infused water greets weary travelers as they walk in the door at this hotel. What an inviting gesture and much appreciated. We stayed here on a Thurs. evening so missed out on the the signature receptions, but were upgraded to a two bedroom suite. Although there were just two of us, the extra bathroom and space felt like... More 

Helpful?
Thank Kim T
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