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All 95 Louisville hotels

Staybridge Suites Louisville East

3.0 of 5 Hotel   |   11711 Gateworth Way, Blankenbaker Parkway & I-64 (Exit 17), Louisville, KY 40299-4673 (East Louisville)
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88%
Ranked #17 of 95 Hotels in Louisville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Robert K Crestwood, Kentucky
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104 reviews from our community

Traveler rating
    66
    26
    7
    2
    3
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33
17
5
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crestwood, Kentucky
Top Contributor
55 reviews 55 reviews
38 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed here overnight this past Labor Day Weekend. We enjoyed the hot breakfast, that was served fresh by the hotel staff. My children enjoyed the outdoor pool. The hotel room included a kitchenette, that we also enjoyed. This hotel is in a great location near a lot of shopping, restaurants, and easy interestate access. The hotel... More

Was this review helpful? Yes
Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

Thank you for posting a review of our hotel and we appreciate you for staying with us. We are glad you enjoyed your visit and look forward to serving you again. Mark Baker, General Manager More

Greenville, South Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We made these reservations for 2 nights. We drove to Louisville to celebrate our 25th wedding anniversary and renew our vows. Our two daughters flew in from Florida. The front desk and management fulfilled our request for rooms close by on the ground floor. They also allowed friends who had been in the wedding, that still live in Louisville, to... More

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Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

Thank you for the great review! We really appreciate you taking the time to share your experience. We hope to see you again soon. Mark Baker, General Manager More

Coconut Creek, Florida
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over a week and it was like being home. I loved the spacious room with separate living space and full kitchen! There are laundry facilities and a breakfast bar every morning with good selection of breakfast items. Good for the money and service was always with a smile. Clean rooms and a fun pool area.

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Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

Thank you for choosing Staybridge for your overnight accommodations. We appreciate the kind words and hope you stay with us again soon. Mark Baker, General Manager More

Watertown, Wisconsin
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2014

I stayed here for work on 4 separate weeks and enjoyed each of my stays. Comfortable rooms, great little kitchenette so you don't have to eat out every day and a very friendly staff! A perk for me was the tea selection every morning. I'm not a coffee drinker so this was a nice option for me.

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Zach B, Front Office Manager at Staybridge Suites Louisville East, responded to this review

Thanks for the wonderful Review. We are very glad to hear we could make our Hotel your Home away from Home. We do our best to try and have something for all of our guest to give them a sense of Home, and it sounds like you found all our flavor options with our Bigelow Tea. We appreciate you choosing... More

Melbourne, Australia
Top Contributor
136 reviews 136 reviews
54 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed August 5, 2014

This was the 3rd hotel in a row we'd stayed at that had bad internet service on our roadtrip from LA to NYC so we were getting used to it by then. However, the room was great for the 3 of us and the breakast was excellent. One whinge is that the TV setup had too many channels and numbers... More

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Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

We appreciate you taking the time to add a review of our hotel. Feedback from our guests like you help us improve. Thank you for staying with us and we hope to see you again. Mark Baker, General Manager More

Okemos, Michigan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

We stayed in Suite 203 which is a queen suite on the back/side of the hotel. Very clean and quiet. This hotel is in Middleton Area, well East of downtown, but 5 minutes from our conference. Would definitely recommend this place! We stayed 3 nights total.

Was this review helpful? Yes
Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

We are extremely happy you chose to stay at our hotel. I'm sorry to hear you had a small issue and I appreciate your understanding. I would like to apologize for the inconvenience and assure you we have taken action to correct it from reoccurring. Thank you for taking time to give us feedback, it is very much appreciated and... More

Harrisburg, PA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 30, 2014

We had a reserved a 2 bedroom suite w/ sleeper sofa for ourselves (Grandma and Grandpa), our younger son and our two granddaughters. We found at arrival that the suite was unavailable (the manager's term); the hotel would instead give us adjoining suites, and the manager offered a two room rate which would actually be less costly than the original... More

Was this review helpful? Yes
Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

Thank you for posting a review of our hotel and we appreciate you for staying with us. We are glad you enjoyed your visit and look forward to serving you again. Mark Baker, General Manager More

Tustin, California
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2014

I did not realize when I booked this hotel that it was about 30 minutes to downtown Louisville. Still it was a good sized room, and the bed was comfortable. However the carpet in our room was really dirty. I like to kick off my shoes, but when I did that here - I had to wash my feet and... More

Was this review helpful? Yes
Mark B, General Manager at Staybridge Suites Louisville East, responded to this review

Thank you for taking time to provide feedback about your recent stay. We would like to apologize for your room not being up to our usual high standard of cleanliness. Be assured that we will take immediate action to correct these deficiencies. We appreciate your business and look forward to seeing you again soon. Mark Baker, General Manager More

Bowling Green
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 23, 2014

Staybridge has crappy management! They tell you they are going to do something and don't. They over book their hotel and kick out guess that are paying to accommodate new guess. Its ludicrous and I've never heard of such in my life. They have a sign up at the pool saying no more then 5 people in the pool at... More

Was this review helpful? Yes
Mark B, Manager at Staybridge Suites Louisville East, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept our sincere... More

Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

Have stayed twice and think this is a great hotel. The suite gives lots of extra room so you can spread out and feel at home. The bedding and towels are comfortable, and the decor is tidy. Housekeeping keeps things clean and there are very few signs of wear in the hotel. The breakfast is nice and includes hot food.... More

Was this review helpful? Yes
Zach B, Front Office Manager at Staybridge Suites Louisville East, responded to this review

NCworkingMom, Thanks for taking the time to fill out this wonderful review. We are so glad that we could bring a touch of home to your stay, with all the comforts you found at our property. Very glad to see my staff was able to make enough of an impact on your stay for you to mention them. We pride... More

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Additional Information about Staybridge Suites Louisville East

Address: 11711 Gateworth Way, Blankenbaker Parkway & I-64 (Exit 17), Louisville, KY 40299-4673
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Louisville East 3*
Number of rooms: 94
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Also Known As:
Staybridge Suites Louisville East Hotel Louisville

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