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Louisville Marriott East

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1903 Embassy Square Boulevard, Louisville, KY 40299
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Louisville Marriott East
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213 reviews from our community

Traveler rating
    155
    47
    7
    3
    1
See reviews for
36
33
2
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (213)
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    (47)
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Beavercreek, Ohio
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stay here often and am treated as if I were the only guest in the hotel. The rooms are always clean and comfortable, the beds are excellent. Carolyn Williams treats the evening Concierge folks like they have come to a family reunion. The atmosphere is fun and cordial. This is my choice of hotels in the Louisville area. Other... More 

Was this review helpful? Yes
Dyer, Indiana
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Cant say enough about this hotel. It's more like a home away from home. The staff was extremely helpful and didn't hide behind a counter. We were greeted at the door by the host, which I've never seen before, and answered all of our questions. Rooms were very comfortable and the rest of the place was spotless. Charr'd resturant was... More 

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Hillsboro
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice, clean hotel. Room was decorated nicely and supplied with fresh and comfortable amenities. Staff was friendly and hospitable. Had breakfast buffet for 14.99. The food and service was good. A slow Monday so the staff was a bit loud in the back but overall was very accommodating since I was the only one in there. Recommend if you... More 

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

Thank you very much for the feedback. We truly appreciate the kind words and look forward to welcoming you back in the near future! Best Regards- Kristopher Thomas AGM More 

New Hope, Pennsylvania
Top Contributor
108 reviews 108 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Last week on a business trip I stayed at the Marriott Louisville East. The booking was made by someone else but the front desk folks quickly added my rewards number once I showed by gold card. The rooms had the feel of an elegant, older hotel with a proper closet for clothing, details on the doors and a pretty elegant... More 

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

Thank you very much for choosing the Marriott Louisville East. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back soon. Best Regards Kristopher Thomas AGM More 

Avon Lake, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stay at the Louisville Marriott East was nothing short of outstanding! From the warm welcome at check-in to a well appointed room (very clean and a wonderful comfortable bed) this hotel is like staying at a resort. Every employee was warm and welcoming especially Angela in the concierge lounge - what a great way to start the day! Every... More 

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

Thank you very much for taking the time to give us feedback! I will pass your kind words on to Angela and the rest of the team. We are truly happy that we exceeded your expectations and we look forward to welcoming you back in the near future! Best Regards Kristopher Thomas AGM More 

Wexford, Pennsylvania
Top Contributor
55 reviews 55 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very unique decor for a Marriott. Not your standard. Staff greeted me warmly upon my arrival. I have never had staff so amazingly friendly and helpful. The rooms are nice. The hotel looks very new. No complaints on the food. Breakfast was good. I had one small problem in that my request for a hypoallergenic room was not honored. I... More 

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

Thank you very much for taking the time to give us your feedback. I am elated that you enjoyed your stay and the service you received. I will pass our kind words on to the entire staff. As for your feather free I apologize that we dropped the ball. If and when you stay with us again please call ahead... More 

Columbia KY
Top Contributor
133 reviews 133 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 18, 2015

My wife and I enjoyed a stay here last weekend. The service was very good, and the hotel was spotless. We enjoyed our breakfast in the lounge upstairs. The location is great. I plan to return here on future trips to Louisville

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

Thank you for taking the time to give us your feedback. I will pass your kind words on to the entire team. We look forward to welcoming you back soon! Best Regards- Kris Thomas AGM More 

Indianapolis, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2015 via mobile

I recently stayed here during my daughters volleyball tournament. This hotel lobby was very nice, much nicer than I expected. The rooms were spacious, mini fridge, and comfortable beds/pillows. I got to sample a bourbon ball at check-in. It was amazing. The staff were always nice and someone always greeted you. The only marginal issue was the shower....hard to get... More 

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

Thank you very much for choosing the Marriott Louisville East! We apologize for the shower inconvenience and have made our engineering team aware of the issue. We look forward to welcoming you back to Louisville soon. Best Reagrds Kris Thomas AGM More 

Jeannette, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2015

Overall my stay was great. Each and every member of the staff was friendly and very helpful. The room was clean. Angela in the Concierge Lounge was absolutely awesome! She was very friendly and really took care of the guests every morning we were there. The gym was clean and had a lot of equipment for a hotel gym. I... More 

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

Thank you very much for the nice comments. I will pass your compliments on to Angela who is a ROCK STAR! We look forward to having you stay with us again soon. Best Regards Kristopher Thomas More 

1 review
5 of 5 stars Reviewed January 30, 2015

I recently stayed at this hotel on a business trip. I received an excellent room rate thru my client's corporate agreement. I had previously stayed at this hotel several years ago prior to the major renovations and the transformation is quite substantial. The layout of the hotel and restaurant is extremely appealling and modern. Also. the entire staff was very... More 

Was this review helpful? Yes
Kris T, Manager at Louisville Marriott East, responded to this review

We know that you have a lot of options to choose from when picking your lodging needs. We are also very thankful that you chose to stay with us. We appreciate the feedback and will use it to continue to satisfy our guest. We look forward to welcoming you back soon. Best Regards Kristopher Thomas More 

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