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Fern Valley Hotel and Conference Center

2715 Fern Valley Road, Louisville, KY 40213
Hotel amenities
Fern Valley Hotel and Conference Center
Best prices for: 1 room 1 guest
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Ranked #90 of 97 Hotels in Louisville
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72 Reviews from our TripAdvisor Community

Traveler rating
    6
    8
    5
    10
    43
See reviews for
18
6
3
17
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (32)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (15)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

Horrible. Not even wasting my time writing of issues. Trust the others and me. Do NOT go here. It would be safer and cleaner to sleep on sewer grate in louisville. The fire alarm went off. They had different washclothes and towels. To be honest for whatever country the owners and managers are from this is probably a great hotel.... More 

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Louisville, Kentucky
1 review
1 of 5 stars Reviewed 6 days ago NEW

never going back to disgusting dirty and unsafe place. health department should be closed down if this place continues as a business. to many shady people outside back of building all hours of the night. discussed credit card problem with management next day but nothing done. either it is normal or they don't care, got your money now leave. maybe... More 

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Travelers are raving about these Louisville hotels

Birmingham, Alabama
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Tried to stay at this hotel as I support independent hotel. The hotel needs to work on the outdoor appearance and surrounding. I could not find the entrance of the hotel. As I did also waited 20 minutes before someone arrived at the front desk, hotel definitely needs someone to guide them correctly.

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Myrtle Beach, South Carolina
Top Contributor
53 reviews 53 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Ancient two-building hotel that appears to be under lengthy renovations. Photos are VERY deceiving and totally misrepresent this property. Mattresses visably piled up against most windows which we could see from the street told us to beware. Pool STILL closed after "flood" shut down amenities obviously months ago. At registration desk we could smell mold & mildew so we asked... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked for the Derby 8 months out. In the meantime they had a flood (a month ago) and closed the restaurant, pools, and other amenities with no guest warning or notice. Refused to refund us even though they could not offer ANYTHING that was advertised or promised when booking. STAY AWAY! Horrible customer service. We offered to pay the first... More 

Was this review helpful? Yes 5
Saint Louis, Missouri
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 27, 2015

Our basketball team was assigned this hotel for a tournament in Louisville this past weekend. I can not stress enough on how NASTY and DIRTY and GROSS that this hotel was. No hot water, no wi-fi, TVs that barely worked, stained carpets, dirty bathrooms, stained towels, filthy elevators and hallways, expired elevator inspection certificates, hotel grounds were unkept, overgrown bushes... More 

Was this review helpful? Yes 6
Pittsburgh, Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 20, 2015

We were in town for an event at the Expo Center and looked forward to using the indoor pool and hot tub -- neither were open/working. The rest of the hotel was in significant disrepair and the breakfast was a disappointment. The non-smoking room filled with a smoky smell as soon as we turned on the a/c (which did not... More 

Was this review helpful? Yes 5
Curitiba, PR
Top Contributor
78 reviews 78 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed April 6, 2015

I stayed in this hotel by two nights and it was one of the worst experiences ever. It seems like an old place in a communist country... the place is so big that you will need a map to find your room, sometimes even crossing fire security corridors. The fire alarm was ringing at 4:00 in the morning probably because... More 

Was this review helpful? Yes 5
Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2015

We have stayed there before and even held an event at the conference center last year that tuned out great. This year was very disappointing. It took an hour to check in. We reserved several rooms in our company name. One of our guests arrived before we did and they changed the reservations to his name...therefore had no record of... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 28, 2015

stayed for two days, housekeeping never showed up. didnt have any towels second day called two times for towels no show had to leave no shower drains were pluged . lamp shade missing. BLACK MOLD ON WALLS IN BATHROOM Very Nasty! building inspector should close this one down!

Was this review helpful? Yes 3
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