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Fern Valley Hotel and Conference Center

2715 Fern Valley Road, Louisville, KY 40213
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Fern Valley Hotel and Conference Center
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Ranked #86 of 97 Hotels in Louisville
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58 reviews from our community

Traveler rating
    6
    7
    4
    10
    31
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12
6
2
10
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (58)
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    (18)
  • Jun-Aug only
    (17)
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    (8)
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    (15)
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Sewanee, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

In the 40 min I was waiting to check in, 3 of the guest that had checked in before me had to come back due to, 1 AC unit in middle of floor, 2 shop vac, stapler and unmade room. & 3 no hot water! Run!

Was this review helpful? Yes 1
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear Guest, Thank you for your review and suggestions. We are in the process of renovations, including new bedding, and new furniture and that explains why the furniture is on the hallways (based on your pictures). We apologize if by mistake we checked you in a room that was out of order. We are confident that a future visit to... More 

Muldraugh, Kentucky
1 review
1 of 5 stars Reviewed 1 week ago

So we stayed at the Fern Valley Hotel and Conference Center this weekend and here is what we got. I called the hotel first to make sure they had wheel chair accessible rooms with two double beds and was told yes so I got online to reserve that room for two nights and an additional regular double bed room for... More 

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FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear Guest, Thank you for your review and suggestions. We are in the process of renovations, including new bedding, and new furniture and that explains why the furniture is on the hallways (based on your pictures). We apologize if by mistake we checked you in a room that was out of order. We are confident that a future visit to... More 

Indianapolis
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place is really bad. Just look at the other reviews. I really can't say any more then that. All true. We got a great price, but you get what you pay for. Not one building is secured. Really cold in all common areas. Don't trust the carpet (house keeping was sweeping the carpet floors with brooms, not vacuums.) Might... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

Good services at this hotel! The rooms were comfortable, clean, and the perfect size for me and my friends. The staff was really nice and responded immediately when we needed more blankets! The bar in the building was also great to go and relax at the end of a long day. Would recommend!

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Albany, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

despite some of the reviews from this hotel, i stayed at this hotel as it had the best rates during a very busy weekend. I was extremely surprised to find out the great service this hotel provided me: Great prices for continental style breakfast, which had very friendly waiters! A free shuttle service that picked us up from the airport... More 

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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed February 16, 2015

When we pulled up, my husband said this place is old. It took 30 minutes to check in because of the line with everyone having problems with their room keys. We finally got to our room. It was dark and looked dirty. The coffee pot was missing the lid. Booked because I had two teenaged boys that I thought would... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

Not the cleanest place. Stair case looks like a 2 L pop bottle exploded and rolled down the stairs. NO hot water for a night and theT next day. Not very fun taking a ice cold shower. Room heaters just barely kept the rooms warm. Room keys are a pain because they just stop working out of the blue. Staff... More 

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 15, 2015

Although the staff is trying their best, they can't overcome the unwillingness f the management to make this hotel a nice place to stay. The heat in the lobby is non operational which makes check in very unpleasant. The carpets are dirty, wallpaper in the rooms is peeling, no trash can in the room, restaurant open a few short hours... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed February 14, 2015

I went with a group and we had booked several rooms. When we arrived half the rooms were not ready so we left for several hours and came back and they had not cleaned them STILL! And so the manager went around to random rooms, did not even knock, and opened random rooms to check for avaiability. Then the rooms... More 

Was this review helpful? Yes
Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 14, 2015

I'm not sure where these other recent reviews stayed that gave anything over 2 stars, this place is terrible. I will say the poor staff is awesome and I feel sorry they have to endure such a bad place and obvious terrible owners. My reservation was supposed to be from Feb. 12th to 16th but as of this morning on... More 

Was this review helpful? Yes 2
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