We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 95 Louisville hotels

Fern Valley Hotel and Conference Center

3.0 of 5 Hotel   |   2715 Fern Valley Road, Louisville, KY 40213 (South Side)
Hotel amenities
Save Saved
You added Fern Valley Hotel and Conference Center to your Saves list
Fern Valley Hotel and Conference Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
20%
Ranked #87 of 95 hotels in Louisville
  • Overview
  • Reviews (25)
  • Similar Hotels
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

25 people have reviewed this hotel

Traveler rating
    1
    4
    2
    5
    13
See reviews for
5
4
1
3
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
1 review
1 of 5 stars Reviewed 1 week ago NEW

The WORST hotel I have ever stayed in! I had to change rooms three times in one night because every room that they assigned was filthy! They told me the rate was $89/ night, but charged my card $102. Not to mention I laid my son in a bed that hadn't been changed from previous guests. The second room that... More

Was this review helpful? Yes
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear guest, Thank you for your feedback. We apologize for the issues you experience while staying with us. The total of $102 that was charged to your card, seems to be correct if your rate was $89 plus 15.01% of tax. We are confident that a future visit to our hotel will better reflect our commitment to customer satisfaction. Sincerely,... More

Highland Heights
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel overnight because I ended up having a flight delay. I was able to book a room fast without any issues! The staff was very friendly and helpful, the room was clean and the perfect size for one person. It was close to the airport so there were no issues getting there in a timely manner... More

Was this review helpful? Yes
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear guest, Thank you for staying with us and your kind comments. We hope to see you back soon on your next trip to Louisville. It's our pleasure to serve you. Thank you, Hotel Management Staff More

Louisville, Kentucky
1 review
1 of 5 stars Reviewed 1 week ago

Being that our flight home was canceled due to weather and traveling with a young child so I could not rest my eyes at the airport we took the free shuttle to the near by hotel. Upon arrival the lobby looked nice... air conditioned, big flat screen tv, leather couches, etc. The receptionist was dealing with a couple of women... More

Was this review helpful? Yes
Portage, Maine
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I don't even know where to begin, and I'm still sitting here. The bell hop was wonderful and polite. When I walked in it was beautiful. Air conditioned, leather couches, large flat screen tv, and the receptionist was halfway polite this time. We left the lobby and it was hot!! I assumed it was because of the pool. We got... More

Was this review helpful? Yes 2
Louisville
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This is by far the worst hotel ever . The place is run down and dirty. The rooms are out dated and some of the front desk people are out right rude . The pool , restaurant and bar are never open and if they are it's odd hours . The stains on the sheets were nasty. Also complaints of... More

Was this review helpful? Yes 4
Bowling Green, Kentucky
1 review
2 of 5 stars Reviewed 4 weeks ago

I just noticed that my review never showed up and decided to add it again .. with the pictures.. so judge for yourself. All in all, it was pretty dirty, smelled of mildew and it was humid due to the inside pool being in the main area and that not being air conditioned well enough to keep the humidity to... More

Was this review helpful? Yes
Pontiac, Michigan
2 reviews
1 of 5 stars Reviewed June 21, 2014

I'm actually still here while I'm writing this. We came up for our son funeral and we checked in, first on the phone they told us they were a Holiday Inn, until we got here but being tired from driving and needing to get to the Hospital, we let that go.They gave us a room on the 4th floor, which... More

Was this review helpful? Yes
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear guest, First of all, we are really sorry to hear about the lost of your son. We can't imagine the pain that you are going thru at this time. We apologize for the AC issues and bad attitude from someone at the Front Desk while staying with us. We are very sorry for the inconvenience this may have caused... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 20, 2014

INTERESTING: I wrote a review about Fern Valley the moment I got back from staying in this craphole and... it's vanished. Funny enough, it was so recent, that Google saved my "Title" information above. I don't recall every single thing I said about Fern Valley, but here's what I wrote just recently on Yelp, where the info won't be deleted... More

Was this review helpful? Yes 1
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear Guest, Thank you for your feedback. New ownership/ management team has recently taken over the Hotel since you were here in October of 2013. We are currently renovating some of the rooms and things are changing to the right direction. We are sorry to hear that you had a bad experience while you were here before, we would like... More

Springfield, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2014 via mobile

Hotel was sub-par at best. We initially decided we could deal with the foul smells, stained carpet and outdated facilities but when we were told the next morning that the pool was not opened during the week but occasionally on Friday, Saturday and maybe Sunday if a lifeguard was available, we decided our money would be better spent elsewhere.

Was this review helpful? Yes 1
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear guest, We apologize for the issues you experience while staying with us. The pool should had been open as you suggested. We are very sorry for the inconvenience this may have caused. We are confident that a future visit to our hotel will better reflect our commitment to customer satisfaction. Sincerely, Hotel Management Team More

Punxsutawney, Pennsylvania
1 review
3 of 5 stars Reviewed June 15, 2014

Stayed with this hotel a little while back. We have stayed here many times over the last 10-12 years. Although the property is not what they use to be. The rooms were clean, the staff is friendly and accomating. I understand they are in the middle of transition and we will stay here in Oct.

Was this review helpful? Yes
FernValleyH0tel2014, Manager at Fern Valley Hotel and Conference Center, responded to this review

Dear guest, Thank you for your comments and your interest in coming back. We look forward to seeing you back in October. We are confident that a future visit to our hotel will better reflect our commitment to customer satisfaction. Sincerely, Hotel Management Team More

Owners: What's your side of the story?
If you own or manage Fern Valley Hotel and Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Fern Valley Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fern Valley Hotel and Conference Center

Address: 2715 Fern Valley Road, Louisville, KY 40213
Location: United States > Kentucky > Louisville > South Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fern Valley Hotel and Conference Center 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Booking.com, Hotels.com, Tingo, Travelocity, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Fern Valley Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fern Valley Hotel Louisville

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (2)
Viewed
Other (8)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Fern Valley Hotel & Conference Center in beautiful Louisville, Kentucky--where southern hospitality and modern facilities combine to create an atmosphere of comfort and luxury. Conveniently located off Interstate 65 near Louisville International Airport, The Kentucky Exposition Center/Kentucky Kingdom and Churchill Downs, and within close proximity to downtown's business district/convention facilities, the Fern Valley Hotel is one of Louisville's larger hotel and meeting spaces. Whether working or relaxing, you'll find our 406 guest rooms, 22,000 square-feet of flexible meeting space, on-site dining/lounge, indoor pool/whirlpool, and other recreational amenities provide all the amenities that matter most. ... more   less 
Number of rooms
406

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer