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Fairfield Inn & Suites by Marriott - Louisville East

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1220 Kentucky Mills Drive, Louisville, KY 40299
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Fairfield Inn & Suites by Marriott - Louisville East
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Fairfield Inn & Suites by Marriott - Louisville East
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146 reviews from our community

Traveler rating
    79
    50
    12
    3
    2
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50
19
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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MA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was impressed with this hotel. The lobby was nice and also clean. The room was great. Very clean and comfortable. It had 2 TV's, microwave, refrigerator, coffee maker etc... It was in a safe area and it was quiet. There was no parking fees. The staff was very friendly and helpful. I was looking for a pizza place. A... More 

Was this review helpful? Yes
Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear lkn4gdplcs - Thank you for taking the time to let us know how great your stay was with us during your recent stay. We always love hearing from our guests so we can continue to live up to the standards you as a traveler expect when checking into any Marriott branded property. More 

Houston, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here 5 nights while going to the Derby / Oaks. I thought our stay was perfect. Everything seemed to be extremely clean. Room was comfortable, bed was very good, wifi was good. Breakfast was standard free hotel food, but they did have a good variety, and surprisingly the breakfast area was never very crowded even though the hotel... More 

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Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear TomPlatinum - Thank you so much for the great feedback and I'm so glad that we made your Derby Stay in Louisville a great one. It's always a fun time and we are so glad to be your hotel of choice and to celebrate this truly memorable event with you. Look forward to seeing you next year. More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice staff & comfortable, affordable stay. Business travel stinks so if you can find a place that makes it not so bad - go there & relax. Very nice staff - I will stay here again. You should too. Convenient to Churchill Downs. Perfect for Derby or just to visit Louisville! Great city -

Was this review helpful? Yes
Fairfield1220, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear " Nice Stay" Thank you for taking the time to let us know how GREAT your recent stay was with us. We always strive for Great Service, Clean Rooms, and to have a Friendly team. We hope to see you soon and we look forward to your return trip. More 

Corbin, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Was in town to visit an ailing friend and picked this Fairfield Inn because of it's location near Cracker Barrel. The room was decent and large, but there was a terrible musty odor when I walked in. I had to use half a bottle of Freebreeze in order to get the room smelling half way nice. Also, the heating unit... More 

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Joshua M, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Rick R, Thank you for taking the time to give us feedback on your recent stay at the Fairfield Inn & Suites Louisville East. We pride ourselves on delivering a memorable hotel experience during your travels; we have unfortunately fallen short of our goal during your recent stay. I hope you can accept our sincere apology for the issues... More 

Senior Contributor
31 reviews 31 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel for one night for a quick work trip, and would do it again. The rooms are nice and simple, the hotel clean and staff helpful. The free morning breakfast was very nice - more than I exepected which was a great surprise. They also gave reward members a water and pack of Oreos when they checked... More 

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Fairfield1220, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Jennmw, We are so glad you were able to share your great guest feedback from your recent stay with us. We try our hardest to make sure that each and every guest is taken care of to the standards they expect from Marriott. I’m so glad you found our accommodations to be nice and clean along with our team... More 

Tacoma, Washington
1 review
3 of 5 stars Reviewed 5 weeks ago via mobile

floor under the couch was not vacuumed. Old bandaid underneath it. Ran out of eggs and bacon and staff did not cook anymore. No milk was out even though there was cereal put out. Not Very impressed with breakfast. Hotel was very nice and staff was awesome. AlsO, they need to clean all of the coffee makers. Ours was downright... More 

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Fairfield1220, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Interview Stay, I want to greatly apologize for the issues you had at out facility. At breakfast the hotel was full of teams for a local tournament and unfortunately those teams can eat. I have already followed up with our entire team to put a strategic plan into place when we have teams. In order to help us when... More 

Evansville, Indiana
1 review
5 of 5 stars Reviewed April 7, 2015

Thank you so much for all that you did to make our stay and our Women’s Retreat so successful! I loved meeting you all in person and appreciated all you did to make it all work. You went above and beyond helping. All of the ladies that met you loved you. We loved the property. It is beautiful. The rooms... More 

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Fairfield1220, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Ronda - I am so glad that your group had a great stay and that we were able to make this meeting a success for you and your company. We strive to make sure all of our guests are taken care of and when a meeting is taking place we understand the success of the entire meeting is on... More 

Burlington, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 4, 2015

Our family of 4 (kids 3 and 6) stayed here one night as a pit stop on our way to the Smoky Mountains. We really enjoyed our stay! The location was convenient - quick on and off the highway, close to several restaurants. The pool was nice (although the water was a little cold and I wish they had a... More 

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Fairfield1220, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear njelinski, Thank you so much for taking the time to let us know how great the stay was. We are so glad that you and your family stopped in to stay with us and were able to enjoy the pool, breakfast, our friendly staff, and get a good night’s sleep in our nice clean rooms. We hope to see... More 

Lafayette, Indiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

The company I work for hosts meetings at this location multiple times a year. The staff is always friendly, the rooms are always clean and our check ins typically go smoothly. The only complaint I might have is location but, that is not to the fault of the hotel. It is very close to major conveniences such as gas stations,... More 

Was this review helpful? Yes
Fairfield1220, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Hello Amy K, I’m so glad that you found time to give us a review on how your stay was during your meeting. We always look forward to hearing from our guest’s so we can continue to make sure that we providing GREAT CLEAN ROOMS, GREAT SERVICE and provide an overall GREAT STAY. See you next trip. More 

Owensboro, KY
Top Contributor
120 reviews 120 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 1, 2015

My family stopped here en route to an early morning meeting in Frankfort. This hotel is off of 64 and has many restaurants in the area (Ruby Tuesdays, Qdoba). There are also more places one exit away. Our room was nice and very clean. We did not have a remodeled one as pictured on the website but it was fine.... More 

Was this review helpful? Yes
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear bluegrassmom3, I wanted to say thank you for taking the time rate our hotel and let us know how GREAT it was. We always enjoy hearing from our guests so that we can continue to strive for GREAT SERVICE and CLEAN ROOMS for you and all of our guests. We hope to see you soon. More 

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