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Fairfield Inn & Suites by Marriott - Louisville East

2.5 of 5 1220 Kentucky Mills Drive, Louisville, KY 40299
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Certificate of Excellence 2014
Fairfield Inn & Suites by Marriott - Louisville East
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Fairfield Inn & Suites by Marriott - Louisville East
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128 reviews from our community

Traveler rating
    69
    45
    10
    2
    2
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46
18
6
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ft laud , Fl
Top Contributor
61 reviews 61 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were in Louisville for a wedding and spent 3 days at this hotel . Offered top floor upon arrival and room was clean with two queen beds. However we went downstairs for breakfast only to discover that it ends during the week at 9 am. If it wasn't for Marie the nice Spanish lady in charge of food getting... More 

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Stafford, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am very detailed in my reviews because I rely on others reviews and like to know it all! If I could give TEN STARS, I would. My visit was from 12/14 and am checking out in the morning on 12/17. Purpose of Trip: Daughter having surgery ROOMS: The hotel has recently been renovated...and with great taste I might add.... More 

Was this review helpful? Yes
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear CarolHeflin, I wanted to thank you so much for taking the time to write such a great review. We enjoy hearing back from all of our guests so that we can continue to insure that we are providing GREAT service to each and every guest. Thank you so much More 

Springfield, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed here for a cheer competition. We were in room 320. Room was spacious enough and bathroom was spotless. Front desk staff was very helpful. They had a great variety of food for breakfast. We didn't use the pool so I don't have a review on that. I would stay here again.

Was this review helpful? Yes
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Carrie B, I just wanted to say THANK YOU for taking the time to post such a great comment about our hotel. We hope you and your daughter had a great time in town and we look forward to seeing you next time. More 

Holland, Michigan
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with my two children for just one night as we were in town for a short visit. Exactly what one expects from a Marriott--clean hotel, friendly staff, small (but clean) pool. Nothing to report that was out of the ordinary. The continental breakfast wasn't the best I've ever had, but we had enough to eat before we checked... More 

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amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear kmlctravels, I want to thank you for taking the time to fill out a review on the hotel. We do strive for GREAT service and CLEAN rooms for each one of our guests and I am so glad you noticed this during your stay. We also try and rotate the breakfast offerings so perhaps during your next stay with... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is very modern and clean. The lady at the front desk was nice and helpful. Very quiet room. Our only issue was that the room never seemed to get cool enough, staying at 76 or 77 degrees. We only stayed one night, so I just told the lady at the front desk when we checked out. We come... More 

Was this review helpful? Yes
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Mostly perfect – I wanted to thank you for taking the time to comment on your recent stay with us. I did notice that you had an issue with the thermostat in your room and I will insure to follow up with our maintenance person to insure we take a closer look at these. I hope to see you... More 

Monticello
Top Contributor
61 reviews 61 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

checked into this hotel quickly as we had reservations. wife checked the mattress and found small spots on one side that might have been questionable as to what they were..small brown spots that made her unsure of them. then she turned the bed down and found a hair about 1 foot long in the bed. the light on the wall... More 

Was this review helpful? Yes
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear h0rsetrader, Thank you for taking the time to let us know how your recent stay was with at the Fairfield Inn & Suites Louisville East. I want to apologize for the few issues that came up during your stay and assure you that I will follow up with the appropriate people so that we continue to strive for clean... More 

Dayton, OH
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 12, 2014

Our family was looking for a budget hotel that had an indoor pool and free breakfast buffet. The pool was a little small but since my 2 kids were the only ones there it served our purpose. I've had better breakfast buffets but for the cost of the hotel & since the buffet was free we were good. The only... More 

Was this review helpful? Yes
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear doublecrossed, I want to thank you for taking the time to give us your feedback so that we can use this to help us continue to insure each guest has a Great stay. I understand you had a slight problem with the heater in the room and I greatly apologize for the inconvenience. I will be meeting with the... More 

Denver, Colorado
Top Contributor
66 reviews 66 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 4, 2014

Our first trip to Louisville! Our room was very clean and comfortable. The bed with it's assortment of pillows was perfect. Typical hot breakfast with eggs, oatmeal, cereal and breads. The coffee was very good.

Was this review helpful? Yes
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear babalooey_11 Thank you so much for taking the time to let us know about your stay. We always look forward to hearing back from our guests about how the stay was so we can continue to offer GREAT service and CLEAN rooms to each guest. More 

Surrey, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 1, 2014 via mobile

The staff were good. The rooms are very plain. My biggest complaint is the air conditioning system is so loud when it turns on that it wakes you up. My second night I just turned it off and was hot, but I slept better.

Was this review helpful? Yes
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear David D, I want to first apologize for the issue you had with the loud air-conditioning unit in your room. I will be following up with the head engineer along with our housekeeping supervisor to insure that we are looking for these items so we can quickly address them. I invite you to call me directly at the hotel... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

Stayed here with our High School Cross Country team. Staff was excellent and went out of there I'm on my way to make 40 of us happy! Hotel was very clean and comfortable. Free breakfast made 30 teenagers very happy!

Was this review helpful? Yes
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Livtovacy, Thank you so much for the great feedback on your recent stay with us. We love our sports teams and are so glad that each and every person was greatly taken care of and enjoyed their stay. I hope we can count on seeing you during your next trip to Louisville. More 

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Additional Information about Fairfield Inn & Suites by Marriott - Louisville East

Address: 1220 Kentucky Mills Drive, Louisville, KY 40299
Location: United States > Kentucky > Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott - Louisville East 2.5*
Number of rooms: 85
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Also Known As:
Fairfield Inn & Suites By Marriott - Louisville East Hotel Louisville
Fairfield Inn And Suites By Marriott - Louisville East
Hotel Style:
#15 Business Hotel in Louisville
#28 Family Hotel in Louisville

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