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Fairfield Inn & Suites by Marriott - Louisville East

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1220 Kentucky Mills Drive, Louisville, KY 40299
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Fairfield Inn & Suites by Marriott - Louisville East
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Fairfield Inn & Suites by Marriott - Louisville East
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142 reviews from our community

Traveler rating
    77
    49
    12
    2
    2
See reviews for
50
18
6
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
31 reviews 31 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I booked this hotel for one night for a quick work trip, and would do it again. The rooms are nice and simple, the hotel clean and staff helpful. The free morning breakfast was very nice - more than I exepected which was a great surprise. They also gave reward members a water and pack of Oreos when they checked... More 

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Tacoma, Washington
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

floor under the couch was not vacuumed. Old bandaid underneath it. Ran out of eggs and bacon and staff did not cook anymore. No milk was out even though there was cereal put out. Not Very impressed with breakfast. Hotel was very nice and staff was awesome. AlsO, they need to clean all of the coffee makers. Ours was downright... More 

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Fairfield1220, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Interview Stay, I want to greatly apologize for the issues you had at out facility. At breakfast the hotel was full of teams for a local tournament and unfortunately those teams can eat. I have already followed up with our entire team to put a strategic plan into place when we have teams. In order to help us when... More 

Evansville, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you so much for all that you did to make our stay and our Women’s Retreat so successful! I loved meeting you all in person and appreciated all you did to make it all work. You went above and beyond helping. All of the ladies that met you loved you. We loved the property. It is beautiful. The rooms... More 

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Burlington, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 4 (kids 3 and 6) stayed here one night as a pit stop on our way to the Smoky Mountains. We really enjoyed our stay! The location was convenient - quick on and off the highway, close to several restaurants. The pool was nice (although the water was a little cold and I wish they had a... More 

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Fairfield1220, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear njelinski, Thank you so much for taking the time to let us know how great the stay was. We are so glad that you and your family stopped in to stay with us and were able to enjoy the pool, breakfast, our friendly staff, and get a good night’s sleep in our nice clean rooms. We hope to see... More 

Lafayette, Indiana
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

The company I work for hosts meetings at this location multiple times a year. The staff is always friendly, the rooms are always clean and our check ins typically go smoothly. The only complaint I might have is location but, that is not to the fault of the hotel. It is very close to major conveniences such as gas stations,... More 

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Fairfield1220, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Hello Amy K, I’m so glad that you found time to give us a review on how your stay was during your meeting. We always look forward to hearing from our guest’s so we can continue to make sure that we providing GREAT CLEAN ROOMS, GREAT SERVICE and provide an overall GREAT STAY. See you next trip. More 

Owensboro, KY
Top Contributor
116 reviews 116 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 1, 2015

My family stopped here en route to an early morning meeting in Frankfort. This hotel is off of 64 and has many restaurants in the area (Ruby Tuesdays, Qdoba). There are also more places one exit away. Our room was nice and very clean. We did not have a remodeled one as pictured on the website but it was fine.... More 

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amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear bluegrassmom3, I wanted to say thank you for taking the time rate our hotel and let us know how GREAT it was. We always enjoy hearing from our guests so that we can continue to strive for GREAT SERVICE and CLEAN ROOMS for you and all of our guests. We hope to see you soon. More 

United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

A superstar hotel for the price. Check-in was fast and simple. The person checking me in (Julie) actually help put me in a good mood! How unusual is that? The hotel is clean and modern. The room was very clean with the usual shampoo and conditioner. Old style drip coffee maker. Quiet...and the bed was great. TV was good with... More 

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amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear baligeek, Thank you so much for taking the time to let us know how great your stay was. We always enjoy getting comments from our guests as these help us to do better and to make sure we are accommodating the needs of each guest. We strive to know our guests and the needs of each so that we... More 

Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

The hotel is spacious, clean and up to date. Dozens of corporate style restaurants are only one exit up and several are at the same exit as the hotel. I stopped using Marriott hotels some time ago after finally getting fed up with the general seediness and constant nickel and diming me even though it meant losing my platinum status.... More 

Was this review helpful? Yes 1
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Hello 411Travel-advisor, I want to thank you so much for taking the time to tell us about you stay and for the GREAT comments and rating you have given us. We try our BEST to make sure each guest has a GREAT stay each and every time and I'm so glad that you had this experience with us. We hope... More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed January 23, 2015

Booked a suite for two nights, rooms were clean, large and spacious, very basic. King bed was very comfortable, extra blankets in the closet. 6 drawer dresser with tv on it and a large closet with plenty of hangers. Sitting area has a small sofa, desk with task chair and two additional guest chairs with TV. Bathroom is a good... More 

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amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Lindolaura, Thank you so much for taking the time to let us know how great your stay was with us in Louisville Kentucky. I noticed that you mentioned great things about our hotel but still gave the hotel a very low score showing you may have had some concerns but by your comments I don’t notice any. Would you... More 

Springfield, Missouri
Top Contributor
105 reviews 105 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 16, 2015

Very friendly staff, always enjoy getting a free newspaper, because it's free, haha,,, it was a little hard to spot the elevator at this location it's a single 36 inch ish wide door that kind of blended in with the wall, making me think it was just another door to a room... a good price and a nice clean and... More 

Was this review helpful? Yes 1
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear AWorkinMan – Thank you so much for your great feedback on our hotel as we greatly appreciate you taking the time to do so. We hope you come back soon and are able to enjoy the hotel’s great service, clean rooms, and FREE News Paper. Josh More 

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