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All 96 Louisville hotels

Fairfield Inn & Suites by Marriott - Louisville East

2.5 of 5 Hotel   |   1220 Kentucky Mills Drive, Louisville, KY 40299
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Ranked #16 of 96 hotels in Louisville
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 5 weeks ago
ccwriter16 Milwaukee, Wisconsin
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94 people have reviewed this hotel

Traveler rating
    52
    35
    6
    1
    0
See reviews for
35
13
6
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Rooms were nice, quiet, except for loud furnace noise in bathroom. Continental breakfast was okay. Staff friendly. Then we were evacuated because of a carbon monoxide leak. We had to move to another hotel and Fairfield reimbursed us and gave us a free night.

Was this review helpful? Yes
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Ccwriter16, Thank you so much for choosing to stay with us recently, and for taking the time to review our hotel. The opinions of our guests mean a great deal to us, and we truly appreciate you sharing your feedback. During you stay, our boiler exhaust fan malfunctioned, and the air in the boiler room was not able to... More

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Our stay was excellent is all regards. From the well-appointed immaculate facility to the knowledgeable helpful staff to the delicious breakfast, our experience could not have been better. Our stay coincided with a winter storm and the staff was exceptionally helpful and attentive in managing the extenuating circumstances.

Was this review helpful? Yes 1
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

CMT502, thank you so much for taking the time to write this great review of our hotel! I am so pleased ot hear that you had such a wonderful stay! Our entire staff, from the front desk, to housekeeping, to breakfast, to our laundry department all genuinely care so much about this hotel and our guests, and they work tirelessly... More

Asheville
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 2, 2014

that I have ever stayed in!..It is right off the expressway. We stayed on the backside of the hotel, which was away from the expressway and never heard ANY noise....When we arrived, we noticed a school bus arriving with a bus full of students..even with this we never heard noise!!..we arrived early and check in was not a problem.when we... More

Was this review helpful? Yes 1
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Redbeulah0, thank you so very much for taking the time to write such a positive review of the Fairfield Inn & Suites Louisville East! I am thrilled to hear that you enjoyed your stay as much as you did! I am so happy we were able to provide you with a suite, which has a few amenities that our standard... More

Wadesville, Indiana, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2014

This is a nice hotel, I never felt unsafe. Very friendly desk personnel when we checked in.. We choose this hotel because we needed an early breakfast on the weekend and they serve beginning at 6 AM. One person in our group slept on the fold out and said it was comfy. I had asked for a late check out... More

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Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Momgs, thank you so much for taking the time to provide us with this feedback regarding your recent stay here at the Fairfield Inn & Suites by Marriott Louisville East. I sincerely appreciate you taking the time to bring these issues to my attention so that I may take the necessary steps to ensure that our future guests do not... More

MA.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2014

I'm just not too sure about this one. I read the reviews on Trip Advisor and wanted to stay in a place that was easy on and off the highway. Except for meeting a friend for dinner and going to the Louisville Slugger Museum and Bat Factory, I was only "passing through." The parking area was not as well maintained... More

Was this review helpful? Yes
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

JosieMa, I thank you for taking the time to review our hotel. We are constantly striving to improve our level of service in order to ensure that our guests have the best possible experience when staying with us. Your feedback is highly valuable to us, and we take your comments very seriously. We put forth every effort to make sure... More

New Smyrna Beach
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2014

I have stayed at this location on several occasions - always outstanding,wonderful staff, and comfortable and safe surroundings. Any requests were cheerfully and quickly fulfilled. As a woman traveling alone, I always feel welcome here.

Was this review helpful? Yes
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Lewpro, thank you so much for taking the time to review our hotel! I am so happy to hear that you enjoy staying with us when you travel to Louisville, and that you are always pleased with your stay! The staff has been working very hard this past year in an effort to improve the level of service our guests... More

Florence, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

I really enjoy staying at this location while on business in Louisville. Convenient interstate access. Friendly staff who always remember my name! Clean, quiet & spacious rooms allow for work and rest. Restaurants and shopping near by. Perfect for business trips!

Was this review helpful? Yes
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Kathi, thank you so much for taking the time to write such a wonderful review of our property! I am so pleased to hear that you enjoy staying with us as much as you do. The staff here takes great pride in their jobs, and it really shows in the way that they interact and develop relationships with all of... More

San Diego, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

My business trip to Louisville was made all the more pleasant by the Fairfield Inn & Suites Louisville East staff. I arrived after midnight due to travel delays, but I was greeted with a fresh, bright smile and guided to my room with terrific courtesy. My stay was enhanced by superior customer service, and I was impressed by the responsiveness... More

Was this review helpful? Yes 1
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Nancy, thank you so much for taking time to write such a complimentary review of our hotel! I am incredibly happy to hear that you had a great stay, and that we were able to make your business trip just a little less stressful. We are very well aware of how tiring business travel can be, and we strive to... More

Stow
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2014 via mobile

Enjoyed my stay here, but I have one issue. Breakfast is available from 6AM to 9AM. That's okay for business travelers, but my wife and I are semi-retired and would prefer it be open later. Other hotels serve until 9:30 or 10AM. On New Years morning it was jammed at 9AM when it was scheduled to close. Also, you ran... More

Was this review helpful? Yes 1
Alexandra B, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Chricollin, thank you so much for taking the time to review our hotel! I am very pleased to hear that overall you enjoyed your stay, and I really appreciate you taking the time to tell us about the issues that you had while you were here. I am incredibly sorry to hear that you had a less than satisfactory breakfast... More

Highland
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 29, 2013

I was traveling alone and had a smallish room but it was clean and comfortable. Great bed, feather pillows and a pristine white bedspread. Good location and the Assistant Manager, Alex, was extremely nice. The exercise room is small but adequate. Someone needs to check the elliptical machine as it making unnatural noises. Breakfast was as you would expect except... More

Was this review helpful? Yes 1
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Rita, thank you so much for taking the time to write such a nice review of our hotel! It was a pleasure to meet you and I am so happy you enjoyed your stay, despite the coffee! If you are in town again I will have to recommend a few local coffee shops that you may enjoy. I did also... More

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Additional Information about Fairfield Inn & Suites by Marriott - Louisville East

Also Known As:
Fairfield Inn & Suites By Marriott - Louisville East Hotel Louisville
Fairfield Inn And Suites By Marriott - Louisville East
Fairfield Inn & Suites By Marriott - Louisville East Hotel
Address: 1220 Kentucky Mills Drive, Louisville, KY 40299
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#6 Business Hotel in Louisville
#29 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott - Louisville East 2.5*
Official Description (provided by the hotel):
Fairfield Inn & Suites Louisville East hotel. Located directly off of I-64 & Bluegrass Pkwy, in the Bluegrass Industrial Park. FREE breakfast, indoor pool, wireless internet and free parking! ... more   less 
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