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Fairfield Inn & Suites by Marriott - Louisville East

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1220 Kentucky Mills Drive, Louisville, KY 40299
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Fairfield Inn & Suites by Marriott - Louisville East
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Fairfield Inn & Suites by Marriott - Louisville East
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138 reviews from our community

Traveler rating
    74
    49
    11
    2
    2
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49
18
6
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lafayette, Indiana
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The company I work for hosts meetings at this location multiple times a year. The staff is always friendly, the rooms are always clean and our check ins typically go smoothly. The only complaint I might have is location but, that is not to the fault of the hotel. It is very close to major conveniences such as gas stations,... More 

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Owensboro, KY
Top Contributor
103 reviews 103 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family stopped here en route to an early morning meeting in Frankfort. This hotel is off of 64 and has many restaurants in the area (Ruby Tuesdays, Qdoba). There are also more places one exit away. Our room was nice and very clean. We did not have a remodeled one as pictured on the website but it was fine.... More 

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amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear bluegrassmom3, I wanted to say thank you for taking the time rate our hotel and let us know how GREAT it was. We always enjoy hearing from our guests so that we can continue to strive for GREAT SERVICE and CLEAN ROOMS for you and all of our guests. We hope to see you soon. More 

United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A superstar hotel for the price. Check-in was fast and simple. The person checking me in (Julie) actually help put me in a good mood! How unusual is that? The hotel is clean and modern. The room was very clean with the usual shampoo and conditioner. Old style drip coffee maker. Quiet...and the bed was great. TV was good with... More 

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amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear baligeek, Thank you so much for taking the time to let us know how great your stay was. We always enjoy getting comments from our guests as these help us to do better and to make sure we are accommodating the needs of each guest. We strive to know our guests and the needs of each so that we... More 

Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 10, 2015

The hotel is spacious, clean and up to date. Dozens of corporate style restaurants are only one exit up and several are at the same exit as the hotel. I stopped using Marriott hotels some time ago after finally getting fed up with the general seediness and constant nickel and diming me even though it meant losing my platinum status.... More 

Was this review helpful? Yes 1
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Hello 411Travel-advisor, I want to thank you so much for taking the time to tell us about you stay and for the GREAT comments and rating you have given us. We try our BEST to make sure each guest has a GREAT stay each and every time and I'm so glad that you had this experience with us. We hope... More 

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed January 23, 2015

Booked a suite for two nights, rooms were clean, large and spacious, very basic. King bed was very comfortable, extra blankets in the closet. 6 drawer dresser with tv on it and a large closet with plenty of hangers. Sitting area has a small sofa, desk with task chair and two additional guest chairs with TV. Bathroom is a good... More 

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amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Lindolaura, Thank you so much for taking the time to let us know how great your stay was with us in Louisville Kentucky. I noticed that you mentioned great things about our hotel but still gave the hotel a very low score showing you may have had some concerns but by your comments I don’t notice any. Would you... More 

Springfield, Missouri
Top Contributor
84 reviews 84 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 16, 2015

Very friendly staff, always enjoy getting a free newspaper, because it's free, haha,,, it was a little hard to spot the elevator at this location it's a single 36 inch ish wide door that kind of blended in with the wall, making me think it was just another door to a room... a good price and a nice clean and... More 

Was this review helpful? Yes 1
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear AWorkinMan – Thank you so much for your great feedback on our hotel as we greatly appreciate you taking the time to do so. We hope you come back soon and are able to enjoy the hotel’s great service, clean rooms, and FREE News Paper. Josh More 

Dallas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015 via mobile

i was in town on business and was dropped off at this hotel as it was chosen by my boss. It was a delightful surprise. Rooms are large and very comfortable for working. Beds are extremely comfortable and I slept wonderfully. Located within walking distance to a Cracker Barrel along with several great pizza places that deliver. Breakfast was great... More 

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amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Joan J, Thank you so much for taking the time to write a review about our hotel. I'm so glad that you had an enjoyable stay with us in Louisville and hope to see you in the near future perhaps on a leisure trip vs a business one. More 

Ann Arbor, Michigan
Top Contributor
198 reviews 198 reviews
43 hotel reviews
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed January 4, 2015

We stopped at the Fairfield Inn & Suites during our stay in Louisville and were happy with our stay. The place is very clean and no complaints on anything. The hot tub and the pool area was clean with fresh towels and a clean shower to be used. The breakfast wasn't fancy, but pretty much on par with what you... More 

Was this review helpful? Yes 1
amckamie, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear jokerji, Thank you so much for taking the time to let us know how great the stay was. We pride our self’s in great clean rooms and fantastic service and I’m so glad you were able to experience this. We hope to you see in the future during your next trip through the area. More 

Knoxville, Tennessee
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 29, 2014

This hotel is clean and well maintained. It has a bright and modern lobby with a business center in the lobby. The breakfast area has a variety of seating from tables to a long bar. However, the breakfast wasn't well attended during the three days we were there. On at least two days they were out of butter and once... More 

Was this review helpful? Yes 1
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear wacntn, I hope you had a great trip home from Louisville and a happy holiday. During this time of the year I know its rush, rush, rush so I’m so glad you found time to give us some feedback on your stay. I apologize for the concerns you had with breakfast as we always get high complements on the... More 

Somerset, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 28, 2014

Very nice place to stay. Breakfast area could use more tables. The pool needs attention, the bottom of the pool and steps were stained. The rooms were nice and the beds comfortable. The staff was very friendly and helpful.

Was this review helpful? Yes 1
amckamie, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Hello Mormor53, Thank you for taking the time to give us feedback on your stay. I'm so glad that you had a great trip and as the hotel is going on five years we are currently in the process of making some up dates for 2015. One of these is to have our pool resurfaced as after a period of... More 

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