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Fairfield Inn & Suites by Marriott - Louisville East

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1220 Kentucky Mills Drive, Louisville, KY 40299
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1 room 1 adult
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Fairfield Inn & Suites by Marriott - Louisville East
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169 Reviews from our TripAdvisor Community

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Butte, Montana
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed in this Fairfield Inn location twice, both visits we were met with welcoming, friendly and engaging staff who made sure to ask us for our preferences for room location and any additional needs we may have. Our rooms were very clean, yes I'm the one who lifts the covers, looks at sheets and checks out the bathroom... More 

Helpful?
Thank Youvea G
Grand Rapids, Michigan
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The crew working on the renovation of this hotel started making noise before 7 a.m. and pounding hammers at 7:15! Location is fine, and room was nice. Breakfast was typical for Fairfield (not bad, not terrific). Staff member at the desk when I checked out and complained about loudness early in the morning gave a perfunctory 'I'm sorry, they like... More 

Helpful?
Thank cstonesparty
Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear cstonesparty, I want to first apologize for the issues you had as we try and update our facilities to better serve all of our guests. The renovation team has done a great job with keeping our guests in mind, making sure that they are not disturbed and that daily routines are not interrupted. I ounce more want to apologize... More 

Schaumburg, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

Stayed here on a business trip. I was happy with the room which had a mini living room and two TV's, so I could choose where to watch. Hot breakfast was free and was delicious. Wifi was also free. The lobby and room were very clean, and the staff was friendly.

Helpful?
Thank Marilou70
Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Marilou70, Thank you so much for taking the time to let us know how great your stay was with us recently. We love to hear from our guests so that we can continue to serve you in the way you expect from Marriott. We strive for GREAT service and CLEAN rooms and I’m so delighted you had this experience.... More 

1 review
5 of 5 stars Reviewed December 29, 2015

I always stay at Fairfiled Inn when available. The rooms are spacious and hotel staff is helpful. I noticed that the elevator floors were quite worn, and the carpets had some stains, but contractors were putting new carpeting in, on a different floor, while we were there. However,there was no noise from the work being done. The hotel was very... More 

Helpful?
Thank Chad D
Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Chad D, Thank you for letting us know how great your stay was with us recently during our renovations. We love to hear from our guests so that we can continue to serve you in the way you expect from Marriott. We strive for GREAT service and CLEAN rooms and I’m so delighted you had this experience. As you... More 

Tennessee
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 13, 2015

....this place, I think, deserves it. Every member of the staff with whom we came into contact was professional, engaging, helpful, and friendly. Our suite was clean, spacious, snazzily decorated, and reasonably priced. The grounds were well maintained, the breakfast was adequately stocked... There is actually nothing about which to complain. The ONLY thing I can think of that might... More 

Helpful?
1 Thank Family_JL
Joshua M, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Family_JL , Thank you for taking the time to let us know how GREAT you’re recent stay was with us. More 

Missouri
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 13, 2015 via mobile

My extended family booked here as a central location for our annual Christmas get together. All our rooms were together on the 3rd floor close to the elevators which was much appreciated. The beds were extremely comfortable; the rooms were spotlessly clean; and there were plenty of towels. We booked a meeting room which was in fairly decent shape although... More 

Helpful?
1 Thank Sharon B
Joshua M, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear Sharon B, Thank you so much for your review. We are so glad that you and your family were able to enjoy your holiday gathering at our hotel. We look forward to seeing you and your family next year. More 

Greenwich, Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 12, 2015

Good Marriott property. Decent location. I liked the staff. There is a goody bag when you check in. and cookies in the evening. Bathroom was clean; Bedsheets were very clean. Housekeeping did a good job. I was there for a couple of days; and had a good stay. Traveled alone on a business trip.

Helpful?
1 Thank AshKap
Joshua M, Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear AshKap, We appreciate you taking the time to let us know how your recent stay was with us. We love being able to hear how we impact each guests stay so we can continue to be the top pick for Marriott travelers. We strive to give each guest GREAT service and a CLEAN room each and every time. Thank... More 

Princeton Junction, New Jersey
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 16, 2015

Stayed here for a couple of weeks. Rooms are good, beds are excellent. Breakfast is good to get the day started, enough choices. Charlotte from the front desk is very friendly, professional front desk employee that gives you as a guest the nice welcome smile and calls you by your name upon return at the hotel. Other staff is also... More 

Helpful?
1 Thank Ron-F150
Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Hello Ron-F150, We are so glad that you found our hotel and had a GREAT stay along with getting great service from Charlotte our Front Office Manager. We do strive for all of our team to be accommodating and to go out of the way to make sure that you not only have a good stay but a GREAT stay.... More 

Indianapolis, Indiana, United States
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 15, 2015

Typical Fairfield Inn. The room was spacious and clean. The mattress was a little firm for my liking, but there were plenty of pillows. The cable TV seemed to have fewer channels than most. Overall, still a good night's sleep. There were some restaurants and shopping close by.

Helpful?
1 Thank HoosierFamilyTravels
Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Hello HoosierFamily, Thank you for letting us know how your recent stay was as we enjoy hearing back from each guest. We strive for GREAT service and CLEAN rooms and it sounds like you experienced both and had an enjoyable stay. Please let call me directly at the hotel if I can ever be of any help, Josh More 

Alexandria, Virginia
Level Contributor
97 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 6, 2015 via mobile

We were driving cross country and just needed a place to stay for one night. I often pick Fairfield Inns because they are clean and consistent. This one was no different. All good. The only issue was something that was not really their fault. We noted that there was a Ruby Tuesday's a half mile away and we wanted to... More 

Helpful?
1 Thank ALC82
Joshua M, General Manager at Fairfield Inn & Suites by Marriott - Louisville East, responded to this review

Dear ALC82, Thank you for taking the time to let us know about your recent stay and apologize about the concerns you had during your stay with sidewalks. I will make sure to bring this up and address this at the next city meeting as with all of the hotels I too believe that we need more sidewalks. I will... More 

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