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All 97 Louisville hotels

Holiday Inn Airport South

3.0 of 5 Hotel   |   6551 Parmount Park Dr., Louisville, KY 40213 (Okolona)
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Ranked #59 of 97 Hotels in Louisville
A recent review
4 of 5 stars Reviewed September 6, 2012
Skye21 New York
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54 reviews from our community

Traveler rating
    12
    18
    13
    9
    2
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9
6
6
21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Airport South
See the most recent reviews
New York
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 6, 2012

I really liked this spot. We arrived at the airport late at night and quickly found this place one exit down on 65. The staff was very nice. The room was large, comfortable and clean. It was a good night's sleep. If you're in this area, look no further! I stayed at another nearby hotel and it was horrible! This... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review

Dear Skye21, Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We strive as hotel to provide a clean, safe, and comfortable place to stay. We are so glad that we could accommodate you. Thank you so much for this review. We hope that you will stay with us again... More

Cypress, Texas
Contributor
17 reviews 17 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 20, 2012

Fairly clean property. Upon checking in I was not greated as a Priority Club member or offered an upgrade despite having suites available. There was artwork missing from the walls in the room that I checked into. It seems as though they are getting comfortable with the business they automaticly get from Ford or GE that they don't really care... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 30, 2012

This is probably the nicest holiday Inn if ever stayed in . I think this property is new as the lobby , hallways and my room were impeccably clean . Location is convenient as it is close to the airport and a number of fast food restaurant . Hotel has a nice indoor pool and outdoor basketball court . The... More

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ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review

Dear Lovetotravel8787, Thank you for telling us about your recent visit to our hotel. We appreciate all guest feedback good or bad. Thank you for all of your nice compliments. We will pass them on to our staff. We apologize that you felt that our employees were not very friendly. We will pass that message on to them. At our... More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 26, 2012 via mobile

I was not expecting this hotel to be in a lower/poor area. It's near the airport and we kept the AC fan on all night to block the airplane noise. The staff was ghetto (white girl at checkin counter had cornrows). Restaurant attached had locals that we're a little sketchy. Wish I would have paid more and stayed at a... More

Was this review helpful? Yes 1
Management response:

Dear Kristen B, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2012 via mobile

Hotel is nice, outdoor pool and patio set up is recommended, need light free breakfast , I will come back ..

Was this review helpful? Yes
Jacksonville
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 15, 2012

Due to a delayed flight, we didn't arrive in Louisville until 3:30am. We called the hotel during our layover in Baltimore to cancel the reservation that we had made an hour earlier. We were told to call back in the morning. Once we called back the next morning, we were directed to June, who is the rudest Although we weren't... More

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Management response:

Dear Emily M, Thank you for your review regarding your recent stay at Holiday Inn Louisville-Airport South. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More

Baltimore, Maryland
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 7, 2012 via mobile

Ok. It was Kentucky derby week which was why the price was sky high. But the fact remains that the hotel was disgusting. When we first got to the room, there was an overpowering smell of raw sewage that kept getting stronger and stronger. We let them know at the front desk and to their credit, they fixed it right... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Airport South, responded to this review

Dear kcima, Thank you for your stay with us and leaving us feedback. We are pleased you liked the location of our hotel as well as the staff service at the Sporting News Grille. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service and room conditions which were... More

Dallas, Texas
Top Contributor
57 reviews 57 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 26, 2012

The hotel in of itself is fine but the staff appears to be disinterested and could barely get them to attend to me at the front desk. They appear to be there just to collect a paycheck. When I checked out early the woman at the front desk ignored me while she seemed to be having some sort of personal... More

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ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review

Dear GlenJMart, Thank you for taking the time to review our hotel. We are sorry that you our employees were not attentive to your needs. We are deeply sorry. We are currently looking into this situation. Our guest experience is our number one priority at our hotel. We did not provide that to you. The management is looking into this... More

Manhattan Beach, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 1, 2012

Length of Stay: 4 nights Rate: ~$50 via Priceline Arrival: When I arrived at the Louisville International Airport, I stopped by the Information Desk by the baggage claim and asked them to call the 'Holiday Inn Louisville Airport" to have them pick me up. Shortly later, a shuttle arrived, but we were taken to the WRONG Holiday Inn. So, there... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review

Thank you for taking the time to review our hotel. We appreciate all of your comments. Your review was very detailed. It helps to provide us with a better understanding of the service our guests are receiving. We appreciate all of your comments. We will pass them on to our staff. We have brought your concern about the front desk... More

Dayton, Ohio
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2011

Very nice hotel, very clean, good restaurant...................the room was extremenly large which was nice but the Television was too small which made viewing difficult. It was great to have a microwave and refrigerator in the room........................

Was this review helpful? Yes
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review

Thank you for taking the time to review our hotel. We appreciate all of your comments about the hotel. We are currently looking into upgrading our televisions. We are sorry for any inconvenience this may have caused you. Thank you for bringing that to our attention. We strive as a hotel to provide a clean, safe, and comfortable place to... More

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Additional Information about Holiday Inn Airport South

Address: 6551 Parmount Park Dr., Louisville, KY 40213
Phone Number:
Location: United States > Kentucky > Louisville > Okolona
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Airport South 3*
Number of rooms: 122
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Also Known As:
Holiday Inn Airport South Hotel Louisville

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