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All 96 Louisville hotels

Holiday Inn Airport South

3.0 of 5
6551 Parmount Park Dr., Louisville, KY 40213 (Okolona)
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Holiday Inn Airport South
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58%
Ranked #58 of 96 hotels in Louisville
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36 reviews from our community

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    11
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    5
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There are newer reviews for Holiday Inn Airport South
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Newburgh, Indiana
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 15, 2012

I needed a hotel to just stay overnight and then catch an early flight the next morning. I was hoping to leave my car here to avoid airport fees. Upon entering my room for the evening, I had a difficult time regulating the room temp. The other problem was a smell that I could not figure out what it was.... More

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Bangalore
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 12, 2012

I was at Holiday Inn Airport South for couple of days last week. Ideal for short stay business trips. Very close to the Louisville Airport. Their breakfast spread was good. I was amazed by the waitress at the cafe. We were four of us on business travel. She remembered during the next day buffet what exactly each of us had... More

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See 3 more reviews by ARNKMR for Louisville
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
November 15, 2012

Dear ARKMR, Thank you for telling us about your stay with us. We appreciate all your feedback. We are so glad that we could accommodate your business needs. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We will pass your great comments on to our staff. They always appreciate hearing when they are... More

New York
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 6, 2012

I really liked this spot. We arrived at the airport late at night and quickly found this place one exit down on 65. The staff was very nice. The room was large, comfortable and clean. It was a good night's sleep. If you're in this area, look no further! I stayed at another nearby hotel and it was horrible! This... More

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See 4 more reviews by Skye21 for Louisville
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
September 7, 2012

Dear Skye21, Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We strive as hotel to provide a clean, safe, and comfortable place to stay. We are so glad that we could accommodate you. Thank you so much for this review. We hope that you will stay with us again... More

Cypress, Texas
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 20, 2012

Fairly clean property. Upon checking in I was not greated as a Priority Club member or offered an upgrade despite having suites available. There was artwork missing from the walls in the room that I checked into. It seems as though they are getting comfortable with the business they automaticly get from Ford or GE that they don't really care... More

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6 hotel reviews
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3 of 5 stars Reviewed May 30, 2012

This is probably the nicest holiday Inn if ever stayed in . I think this property is new as the lobby , hallways and my room were impeccably clean . Location is convenient as it is close to the airport and a number of fast food restaurant . Hotel has a nice indoor pool and outdoor basketball court . The... More

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ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
June 11, 2012

Dear Lovetotravel8787, Thank you for telling us about your recent visit to our hotel. We appreciate all guest feedback good or bad. Thank you for all of your nice compliments. We will pass them on to our staff. We apologize that you felt that our employees were not very friendly. We will pass that message on to them. At our... More

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 26, 2012 via mobile

I was not expecting this hotel to be in a lower/poor area. It's near the airport and we kept the AC fan on all night to block the airplane noise. The staff was ghetto (white girl at checkin counter had cornrows). Restaurant attached had locals that we're a little sketchy. Wish I would have paid more and stayed at a... More

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See 2 more reviews by Kristen B for Louisville
Management response:
July 8, 2012

Dear Kristen B, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2012 via mobile

Hotel is nice, outdoor pool and patio set up is recommended, need light free breakfast , I will come back ..

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Jacksonville
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2012

Due to a delayed flight, we didn't arrive in Louisville until 3:30am. We called the hotel during our layover in Baltimore to cancel the reservation that we had made an hour earlier. We were told to call back in the morning. Once we called back the next morning, we were directed to June, who is the rudest Although we weren't... More

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Management response:
June 22, 2012

Dear Emily M, Thank you for your review regarding your recent stay at Holiday Inn Louisville-Airport South. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More

Baltimore, Maryland
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 7, 2012 via mobile

Ok. It was Kentucky derby week which was why the price was sky high. But the fact remains that the hotel was disgusting. When we first got to the room, there was an overpowering smell of raw sewage that kept getting stronger and stronger. We let them know at the front desk and to their credit, they fixed it right... More

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IHGCare, Guest Relations Manager at Holiday Inn Airport South, responded to this review
June 19, 2012

Dear kcima, Thank you for your stay with us and leaving us feedback. We are pleased you liked the location of our hotel as well as the staff service at the Sporting News Grille. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service and room conditions which were... More

Dallas, Texas
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 26, 2012

The hotel in of itself is fine but the staff appears to be disinterested and could barely get them to attend to me at the front desk. They appear to be there just to collect a paycheck. When I checked out early the woman at the front desk ignored me while she seemed to be having some sort of personal... More

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See 7 more reviews by GlenJMart for Louisville
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
March 5, 2012

Dear GlenJMart, Thank you for taking the time to review our hotel. We are sorry that you our employees were not attentive to your needs. We are deeply sorry. We are currently looking into this situation. Our guest experience is our number one priority at our hotel. We did not provide that to you. The management is looking into this... More

 
 
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Additional Information about Holiday Inn Airport South

Also Known As:
Holiday Inn Airport South Hotel Louisville
Holiday Inn Airport South Hotel
Address: 6551 Parmount Park Dr., Louisville, KY 40213
Phone Number:
Region: United States > Kentucky > Louisville > Okolona
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 96 hotels in Louisville
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Warm Welcome A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that create an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Louisville s Newest Holiday Inn located at the airport (SDF). Located off of I-65 at Fern Valley Rd., exit 128. Stay with us; park & fly with us to Louisville International Airport in our 24-hour complimentary shuttle service. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Louisville Airport. Close to where you need to be Minutes away from; Louisville International Airport (SDF), UPS World Hub, FedEx, Ford, GE & the other many companies in the area. Also, enjoy the many attractions in Louisville; Fair & Expo Center, Six Flags, University of Louisville, & of course, home of the fastest two-minutes in sports; Churchill Downs Kentucky Derby. ... more   less 
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