We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Louisville East - Hurstbourne

Hotel website
Hotel deals
1325 S. Hurstbourne Parkway, Louisville, KY 40222
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Louisville East - Hurstbourne
Professional photos View all
Browse nearby
Holiday Inn Louisville East - Hurstbourne
Write a Review

152 reviews from our community

Traveler rating
    31
    42
    38
    20
    21
See reviews for
30
18
8
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (41)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (22)
All months
montréal
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Late check in and early check out. Clean but not worth 200.00. We chose holiday inn because the city was booked for an event and only nightmarish motels were left. My husband has an employee discount with canadian national railways and they refused to honour it.

Was this review helpful? Yes
Florence, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

Front desk staff is awesome, very friendly and helpful. Hotel was very clean, very reasonable rates.Stayed here for weeks at a time. Will stay again when job starts in Louisville. I would recommend this Hotel if your coming to Louisville east.

Was this review helpful? Yes
Windsor, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed on the 4th floor and in a double bed room. Lots of space, there were only 2 adults in the room. Made the reservation online and was a very simple process. We arrived mid-afternoon, our paperwork was waiting and ready for us. Tera checked us in and was so quick and thorough. All throughout our 2-night stay we... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear Lori, Thank you very much for your 5 star review! Our room renovations are coming along and will soon have some new modern ones available to book. And yes, Tera is an excellent asset for the hotel. If people cloning was real, I would ask for six more of her. Please stay with us again soon. Safe travels, Scott... More 

Oklahoma City, Oklahoma
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 3, 2015

We stayed here for a weekend. The rooms were clean but the hallways were dimly lit. Seems like the hotel could use some updates. No problems but nothing special to report. It was fine for the price that we paid.

Was this review helpful? Yes 1
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear Trina, Thank you very much for your business and review. Our hotel and rooms are currently under renovations and updating. The executive level floors will be available first of next month. I would encourage you to consider us again for your future travel needs. Safe travels, Scott A Robinson Hotel Manager Holiday Inn Louisville East 502-426-2600 srobinson@hihurstbourne.com More 

Louisville, Kentucky, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 20, 2014

First of all, we have had a wonderful experience each time we stayed here. We have always enjoyed the hospitality of the bartender Janie, but this weekend, there were several obstacles to hurdle. With the unbelievable service provided by Tera and more importantly by Amy, our stay here was very satisfying. Thank you ladies!!!!

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear Carol, Thank you immensely for your kind review and kudos to the staff! We read all posted comments and remember the situation well. That is what sets our hotel apart from others. It's service with a smile! Please stop in for a tour during renovations to see our transformation to the NEW Holiday Inn Louisville East. Safe travels, Scott... More 

Atlanta, Georgia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

I often stay at this hotel when making a trip to Louisville to visit family and friends. Accomodations and service have always been consistently. Rooms are always clean and it is located centrally in the city which makes getting anywhere around town easy.

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear Dee, Appreciating what we have this time of year is foremost on our minds. We thank you for continuing to patronize our hotel and wish you well in your adventures. Best regards during the holidays and as always, Safe travels, Scott A Robinson Hotel Manager 502-426-2600 srobinson@hihurstbourne.com More 

chesterfield, va
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 3, 2014

I have to say other than the location I don't have much good to report on this hotel. The room was old and worn. The hallways leading to the room were dark, dreary and quite scary actually. I had flown in b/c my MIL was sick and needed a place to stay. This was the only place I could find... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear fellow traveler, Thank you for your recent review and comments regarding our hotel. We are currently under renovations and some improvements while you were here should have been evident. I am sorry you did not find us acceptable for the last minute booking. Hopefully, we can be your first choice for lodging in Louisville after everything is complete. Safe... More 

Gainesville, Florida
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 2, 2014

The Holiday Inn in Louisville, Kentucky may be a little older but the staff made every effort to help our group out when we found ourselves getting off of planes only to find out that we did not have rooms! Our corporate administrator of travel had used an incorrect start date to reserve our rooms near corporate headquarters. An exhaustive... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear Fellow Traveler, Thank you very much for your kind comments about our location! Our front desk staff was extremely happy to be recognized for the hard work they did for you and your group. Please consider us next time for your hotel needs. Safe travels, Scott A Robinson Hotel Manager 502-426-2600 srobinson@hihurstbourne.com More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed November 30, 2014

We stayed here unexpectedly after a horrible experience at another local hotel. The staff was excellent and very accommodating. The room was clean, very comfortable, and a good price. Very nice for a Holiday Inn, I was pleasantly surprised!

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear fellow traveler, Thank you for your 5 star review and comments! We wish you and yours a great journey and welcome you back as a return guest if you're ever in the area. Safe travels, Scott A Robinson Hotel Manager 502-426-2600 srobinson@hihurstbourne.com More 

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 25, 2014

Stayed at this hotel, not upto the Holiday Inn level. Property is huge but had an old dull feel. Rooms, Bathrooms & Corridors are bit worn out n definitely need to be updated. So does the service. free wifi free parking good breakfast

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Louisville East - Hurstbourne, responded to this review

Dear Micky S, Thank you for your recent review and comments regarding our hotel. I am sorry we did not met your expectations while here. We will continue to improve at every opportunity while the renovations are in progress. Hopefully we can make a difference with your next stay. Safe travels, Scott A Robinson Hotel Manager 502-426-2600 srobinson@hihurstbourne.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question