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Econo Lodge Downtown

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401 South 2nd Street, Louisville, KY 40202
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Econo Lodge Downtown
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199 Reviews from our TripAdvisor Community

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Coldwater, Michigan, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room is not fancy, but was clean. For the price, you can't do much better. The front desk staff leaves quite a bit to be desired, but you only had to deal with them for a couple minutes. They seemed to hate their jobs, but it didn't bother our stay. Close to everything. Great location. Great value.

Helpful?
Thank Dalyn C
Florence, Kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Pleasantly surprised. Very clean, good friendly front desk, great rates and walking distance of 4th Street and other things downtown. Basic cereal and yogurt breakfast with coffee. Will stay here again next trip to Louisville.

Helpful?
Thank Marlene D
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We booked our room through Booking.com over a month in advance and they completely dropped the ball on our reservation. Jeff at Econo Lodge was amazing! He was significantly helpful in getting our room booked and even went as far to speak with Booking.coms customer service rep. Jeff went above and beyond his duties and helped us secure our stay... More 

Helpful?
Thank Josh L
Pete P, General Manager at Econo Lodge Downtown, responded to this review
Google Translation

Caro ospite, Grazie mille per l' esame del nostro hotel per il vostro recente soggiorno con noi . Sono contento... More 

Independence, KY
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good experience. Don't expect Tim from the front desk to be overly friendly. But he did his job and got us checked in. Room was clean. Not water. Walking distance to many bars and Yum center. It is right next to the police station but we didn't hear any sirens. Small continental breakfast. We will stay here again.

Helpful?
Thank ekuchick1981
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, We appreciate your taking the time to share your thoughts about your recent visit to Econo Lodge Downtown, Louisville. Although we are thrilled to hear you had a good experience, we are very sorry we didn't meet your expectations in guest service. We would love the opportunity to welcome you back and give us another chance to impress... More 

Cincinnati, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I spent a few days attended the ABA Conference at the Convention Center. The hotel was in walking distance. Great room and staff my stay was wonderful! Keep up the good work. The hotel is close to area restaurants

Helpful?
Thank Patty G
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I am pleased to learn that you enjoyed the Location, service and amenities of our hotel. Thank you for taking the time to share this experience. We look forward to your next visit. More 

Stanford, Kentucky, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The accommodations were OK but front desk service at check-in was not good. Spoke with Tim at the front desk and was charged different price than was quoted just 2 hours earlier... It was only $10 difference but offered me no explanation and attitude... Then no thank you at the end...We stayed at Fairfield one month earlier and the hospital... More 

Helpful?
Thank Dean C
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Dear Guest, Thanks for your comments about our hotel here in Louisville, KY. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and... More 

Travelers are raving about these Louisville hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015 via mobile

I had stayed here for 4 or 5 nights. Great location walking distance to many things restaurants, river 4th St live, yum center, and lots more. Newly remodeled they offer smoking and non smoking rooms. The staff was very helpful and prompted especially Jeff. I had left my wedding ring and called back a few hours later and Jeff assured... More 

Helpful?
Thank amanda19891
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Thank you for taking the time to write this review and share your experience. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your compliments to our hardworking staff Especially Jeff mean a lot to us. Jeff is a really an... More 

Brisbane, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 18, 2015

Great location within walking distance to the museums in town and close to bars & restaurants. There is even a Papa John's Pizza on site, so no need to even go out. Staff at both check and check out were very helpful.

Helpful?
Thank Swannie1950
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Thank you for giving us a five star rating! I am glad that you enjoyed your stay with us. Thank you for appreciating our efforts in providing an excellent customer experience to all of our guests. We are looking forward for your next visit in our hotel!! More 

Accra, Ghana
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

If you are in a conference at the Kentucky Convention center then this is a place for you.Just a block away from the convention center and a real place to be downtown. Bed and Breakfast so made my stay good in terms of budget.

Helpful?
Thank Kofi-Kakraba A
Pete P, General Manager at Econo Lodge Downtown, responded to this review

Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re... More 

Richmond
2 reviews
2 of 5 stars Reviewed December 12, 2015 via mobile

Room smelled like smoke, cigarette hole in the comforter. Mildew on ice bucket. Hairs on the sheets. Fridge is dirty. The room guidebook was so dirty we wouldn't touch it. I could go on. My parents paid for the room or I would have left. Desk clerk was helpful or I would have given this one star.

Helpful?
Thank OldMarSix
Pete P, General Manager at Econo Lodge Downtown, responded to this review

We sincerely apologize that you were not completely satisfied with our accommodations and facilities. Thank you for the feedback rest assured that this will be forwarded to our management to have it resolved immediately and also to our other staff to have them reminded of their duties. We are still hoping that you can give us a chance to prove... More 

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