We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 95 Louisville hotels

Hilton Garden Inn Louisville Northeast

3.0 of 5 Hotel   |   9850 Park Plaza Place, Louisville, KY 40241 (East Louisville)
Hotel deals
Hotel website
Hotel amenities
Save Saved
You added Hilton Garden Inn Louisville Northeast to your Saves list
Hilton Garden Inn Louisville Northeast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
86%
Ranked #5 of 95 hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Tim B United States
  • Reviews (190)
  • Photos (49)
  • Amenities
  • Q&A
  • Room tips (17)
  • Location
  • More
Write a Review

190 people have reviewed this hotel

Traveler rating
    118
    46
    20
    6
    0
See reviews for
66
33
13
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was very fresh and clean. Close proximity to shopping and a varienty of dining options. Located in a non-congested area, so it was a easy to get around. Overall a very preasureable experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Tim B, Thank you for taking the time to write a review of your stay with us. I am so glad that you found our hotel to be fresh and clean and had a great experience while here. We hope to serve your lodging needs again in the near future. More

Hendersonville
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival, the young man at the desk set the tone with a great smile and warm welcome. Room was clean and bed was comfortable. Room was quiet. Nice bar area. One of the best HGI that I have stayed in. Nice shopping and several places to eat in the area. Would not hesitate to stay again.

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Caryn C, Thank you for taking the time to post a review to TripAdvisor. I am so happy that you found our hotel to be one of the best Hilton Garden Inn's that you have stayed in. I am glad to know that you were greeted so warmly, found your room to be clean and your bed to be... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I sent my review to the wrong location and only realized it when I saw the response from that location. I immediately advised the responder that the REVIEW was for GARY BURDETT and staff at LOUISVILLE NORTHEAST PARK PLAZA PLACE. This was a large mistake on my part for which I apologize but now the other location knows what a... More

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Gmorrell, Thank you so much for posting your comments on Trip Advisor. I read the kind words that you inadvertently posted on the other hotel's site. I am so glad that your family had a good stay with us. We look forward to a return visit from your family in the near future. More

Drummondville
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, not close at all from downtown ($35 in taxi). Room need to be refresh a little bit, especially the carpet. Hotel staff in two scenarios - Front Desk, effecient but cold. On the other hand, breakfast and bar atendant are wonderful with real great welcome ! Pool is very small, and gym is okay, (4-5 machines + weight... More

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear PatsMart, Thank you for your review of our hotel. I am glad that overall you found us to be a good hotel. It's good to know that you enjoyed the warm welcome and service at breakfast. Although you found our Front Desk staff to be efficient, I am so sorry that they gave the impression of being cold. Your... More

Englewood, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel located within walking distance to an outlet mall and is in a nice safe location with lots of restaurants and shopping nearby. The bed and breakfast deal was worth it. Staff was great here, rooms very clean. The pool and fitness center are adequate. Would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Hobert C, Thank you for taking the time to post a review of your recent stay. I'm glad to know that you found our staff to be great and our rooms to be very clean. Our Bed and Breakfast Package is a great value and I am glad that you enjoyed it. We hope to see you again in... More

Louisville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was extremely nice. They were very accommodating and let us check in early since we had a wedding in the early afternoon. The bed was extremely comfortable and the room was very clean. For the price we paid, I would definitely recommend coming back to any Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Casey P, Thank you so much for the wonderful headline. I am glad that you found our staff to be very accommodating, our beds to be comfortable and the room to be very clean. I am also glad that you found our hotel to be a good value. We hope to see you again the next time your travels... More

Bronx
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A great hotel off the expressway. We checked in very late, but the desk clerk was friendly and fast. We enjoyed the hot tub and had a great nights sleep. We will definitely be staying there again, as our experience was much better than in downtown Louisville.

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Nancy S, Thank you so much for your excellent rating of our hotel. It's good to know that even very late in the evening you found our check in to be fast and friendly. I am also glad to read that you will definitely be staying with us again. We look forward to that visit. More

calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

nice hotel was clean and people that worked there were very friendly. Was locted next to a very nice shopping complex. Area grounds are very well manucured. Easy to get to from the airport roughly 20 mins to half hour trip.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Leslie K, Thank you for taking the time to review our hotel on TripAdvisor. I am very glad that you found our hotel to be clean and our staff to be very friendly. I am also glad that you enjoyed our location directly behind the Paddock Shops. We look forward to a return visit. More

Weston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stayed here for the Kentucky Derby last month and we had a fantastic visit. The hotel is a standard, new, clean Hilton Garden Inn so it is very nice but not unique. The people however were amazing. The staff was courteous, helpful and made us feel at home. There is nothing more important than great people, and on... More

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear JPotter_12, I am so glad that your stay with us during the Kentucky Derby was such a wonderful experience. I very much appreciate your comment that you found our staff to be amazing. The Derby is a very special time to be in Louisville and I am glad that we were able to make you feel at home. We... More

stlphotogal
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable beds, excellent customer service, clean facilities, Keurig coffee/tea to start the morning, complimentary parking, pool/gym...there's little to say negative about this particular hotel. Even facing the highway the room was quiet.

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear stiphotogal, Thank you for such a positive review of our hotel. I am so happy that you found our beds to be comfortable, our hotel to be clean and that our staff was providing excellent customer service. We hope to have you stay with us again in the near future. More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Louisville Northeast, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Louisville Northeast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Place, Louisville, KY 40241
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Travelocity, Booking.com, Tingo, Hilton Hotels, Despegar.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Hilton Garden Inn Louisville Northeast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Pool/beach area (2)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (8)
Viewed
Dining (7)
Viewed
Room/suite (12)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Other (13)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Louisville #7 Romantic Hotel in Louisville #7 Family Hotel in Louisville
Hotel Class
Number of rooms
135

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer