We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Louisville Northeast

Certificate of Excellence
3.0 of 5
Hotel deals
Hotel website
9850 Park Plaza Place, Louisville, KY 40241
Special Offer
Book Early and Save 25%!
Hilton Garden Inn Louisville Northeast
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #6 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Manjunatha S Columbus, United States
Write a Review

259 reviews from our community

Traveler rating
    165
    63
    23
    7
    1
See reviews for
84
50
13
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (259)
  • Mar-May only
    (73)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (52)
All months
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Can't review hotel after a physical stay but can review customer relations w/ this hotel. I reserved 2 rooms recently, 1 handicap accessible and 1 regular room through a link from Vex Robotics as my son was recently in a world robotics competition. I phoned the hotel direcly to make sure that I would be able to get a handicap... More 

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Nicole L, I am so dissapointed to read of your poor experience with our hotel. We certainly try our hardest to honor the special needs of all of our guests, I am truly sorry that we were unable to do that in this instance. I appreciate the fact that you stated in your review that you had booked your... More 

Columbus, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Just one line - Any day you can stay in any of the Hilton hotels. We went in late as this was a totally unplanned stay and we are happy that stay was good as expected from any Hilton brand of hotels. Overall very satisfied and recommend this place for others.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I wouldn't recommend any other hotel but this one if in Louisville. U can fit a small studio apartment inside a room, great staff, Nanette at front desk , vwry professional but make you feel at home and very comfortable with your stay. Will be back real soon.

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear deondrell, Thank you for posting a review of your stay with us. I am glad that you found us a good choice for your birthday weekend. I am also happy to read that you found the Front Desk to be professional and made you feel comfortable and at home. We look forward to a return visit in the near... More 

Kentucky
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was adequate for one night stay. Carpet wet outside bathroom, but not sopping. Rest of city in major brand hotels was booked, but would choose this hotel again on in-transit situation. Quiet, and easy access from Xway, hidden behind shopping mall. Possibly a little pricy, but due to lack of availability, was still a good choice.

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Ralph R, Thank you for your review of your recent stay with us. I am glad you found us a good choice on a Sold Out night in Louisville and would stay again. I am sorry to read that the carpet was damp outside of your bathroom. Due to the anonymous nature of Trip Advisor, I do not know... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I really loved staying at this hotel, it is very comfortable and they were accommodating. My room was very spacious. The meeting room, staff and food was great. I love my meeting coordinator, Jessica , was very on top of last minute things added too.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear teresas67, Thank you for posting a Trip Advisor review of your stay with us. I am so glad that you found your room to be spacious and comfortable. I am particularly happy to read that you loved our Sales Manager Jessica and that she was very accommodating to last minute add ons to your meeting. We look forward to... More 

Naples, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A very nice hotel in a central location. Very easy to get to from airport. Proximity to the Paddock mall was an extra plus. Would be a perfect location to hold seminars and workshops. Staff was friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear U3336NHpatriciaa, Thank you for sharing your comments about your recent stay with us. I also appreciate you mentioning that we would be a great location for seminars. It's good to know that you found our staff to be friendly and helpful and that you enjoyed the amenities that our location has to offer. We hope to see you again... More 

Ghent, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is one of the nicest experiences I have ever had at a motel. Even though we were there only overnight I could not get over how nice this place was. So clean and everyone was so nice and professional. The bar was very nice and the bartender was freindly. The two ladies at the front desk when we checked... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear David S, Thank you for posting a Trip Advisor review of your stay with us. I am very happy to read that this was one of the best experiences that you have ever had in a hotel. I am glad that you found our hotel to be clean and the staff that you encountered to be nice and professional.... More 

Evans City, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here off and on for a year and a half. Never have had a bad experience. Would highly recommend this professional hotel to all business travelers. The morning breakfast is excellent with an in house cook who will create an omelet or fry up some eggs any way you like.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Jeffrey W, Thank you for posting a review of your recent stay with us. I would also like to thank you for your continued loyalty to us over the last year and a half. I am glad that you find us to be well suited for the business traveler and that you enjoy our breakfast and cooked to order... More 

Traverse City, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at the Hilton Garden Inn. Close to shopping and restaurants. Room was standard hotel size, nothing noteworthy. Bedframes were a bit creaky. Do not stay in a room by the pool. The room is not appropriately insulated and the noise from the pool area echoed throughout the whole room.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Kathie C, Thank you for posting a review of your recent stay with us. I am glad to read that you considered your stay to be wonderful. I am sorry to read about the bedframe in your room being creaky, we will certainly be looking into that. Please let me know the next time you are headed our way... More 

Hopkinsville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel is close to shopping, food and movies. It is a great place to stay at a great price! Beds are very comfortable. Hotel was an easy on and off interstate. We came to town to watch the NCAA 3rd round. Go Big Blue!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Robert W, Thank you for posting a Trip Advisor review of your stay with us. I am glad that you enjoyed the amenities that our location has to offer as well as found our hotel to be a good value with comfortable beds. Also glad you enjoyed the NCAA Tournament, it's definitely an exciting time to be in Kentucky... More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Pool/beach area (2)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (8)
Viewed
Dining (7)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
Room/suite (12)
Viewed
Bathroom (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question