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All 97 Louisville hotels

Hilton Garden Inn Louisville Northeast

3.0 of 5 Hotel   |   9850 Park Plaza Place, Louisville, KY 40241 (East Louisville)
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Ranked #6 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lawrence C Gallatin, United States
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243 reviews from our community

Traveler rating
    153
    60
    23
    7
    0
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78
45
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83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gallatin, United States
1 review
5 of 5 stars Reviewed 1 week ago

With a very busy weekend ahead of us, we need out hotel experience to go smoothly and it did. Hilton helped make our weekend great, no problems, quick check in and out, good food. Had one small problem with a bill and it was explained in full and taken care of.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Lawrence C, Thank you for posting a Trip Advisor review of your stay with us. I'm glad to know that we helped make your busy weekend go smoothly. We look forward to a return visit in the near future. More 

Asheville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We throughly enjoyed our stay! The room was very clean and there were lots of nice restaurants in the area. The weather was not great, but we had a good time. The employees were very courteous and asked us if we had enjoyed our stay.

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Tarneeltraveler, Thank you for posting a Trip Advisor review of your stay with us. I am very happy to read that you thoroughly enjoyed your stay and that you found your room to be clean and our employees courteous. We look forward to seeing you again soon. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We had stayed at a Hilton Garden Inn the night before in downtown Louisville, KY, not far from this location. The contrast between this location and the downtown location were numerous! Louisville Northeast location had a pool/hot tub, quiet rooms, free internet, and option to purchase breakfast as the "Bed and Breakfast deal". I highly recommend this deal if it... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Elise L, Thank you for taking the time to post a review of your stay. I am so glad that you enjoyed the amenities that we offer as well as finding our staff to be friendly and our location quite. I am also glad that you enjoyed our Bed and Breakfast package. It is a great value. We hope... More 

Omaha, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff went above and beyond to be accommodating during our stay. We were there during a snow storm and a gentleman cooked a frozen pizza for us as the kitchen had limited availability. The entire staff was amazing and made us feel like we were at home. I am so very grateful for them providing us the up... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Amber R, Thank you for posting a review of your recent stay with us. I am so happy to read that you felt our staff went above and beyond with hospitality to make you feel at home during our recent winter woes. The weather was a challenge this week and I am glad you could still consider it a... More 

Sneads Ferry, North Carolina
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were welcomed as a Rewards member which doesn't always happen at Hampton where we normally stay. Everything was clean and the front desk was friendly, cheerful and very helpful. The room itself was clean and the the HVAC worked fine. Bathroom was clean and well stocked. There is a Kuerig in the room which we used, The bed was... More 

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Fred G, Thank you for the review of your recent stay with us. I am so happy that you found your room to be clean and well supplied with amenities. I am also glad that you found our staff to be friendly and helpful. I am disappointed that you had difficulties with your bed. Due to the anonymous nature... More 

Tupelo MS, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent stay during my one night in Louisville KY. Hotel is located next to a shopping center and some nice restaurants. The hotel is very close to the interstate highway. Staff was very polite and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Lewis D, Thank you for posting a review of your stay on Trip Advisor. I am glad that you had an excellent stay and found our staff to be polite and helpful. We hope to see you again soon. More 

Louisville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in the whirlpool room, ordered room service after an excellent martini at the bar...I melted away to sleep after a relaxing evening and woke up to a fresh made omelet and french toast breakfast that was 5 star quality!! The staff was awesome, my night was awesome. It was expensive...but I can not complain!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Yolonda F, Thank you so much for posting a review of your recent stay with us. I am so happy that you found our staff to be awesome. I'm also glad to know that you enjoyed our Lounge, Room Service and Breakfast. We look forward to seeing you again soon. More 

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 28, 2015

Perfect staff, clean and modern hotel, and NOTHING is too much. I booked my sales team from South Africa, Brazil, Germany and Australia for a week in this hotel, all agreed, 100%. All agree we will make this our standard hotel for the next meetings and accommodation.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Robert P, Thank you so much for posting a review of your stay with us. I am very happy to read that your entire team of international guests found our hotel to have a perfect staff and offer clean and modern accommodations. I am grateful that you have decided to return to us for your future meetings. We look... More 

Elizabethtown, United States
1 review
5 of 5 stars Reviewed January 27, 2015

Great Hotel! Lots of high quality amenities. Wonderful breakfast bar (wasn't free) and nice hotel bar. Close to fantastic shopping and dining. Front desk staff was wonderful Very helpful and kind. Will definitely be back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Diana S, Thank you for posting a review on Trip Advisor about your recent stay with us. I am glad that you enjoyed both our restaurant during breakfast and our lounge in the evening. I am also very glad to know that you found our Front Desk staff to be helpful and kind. We look forward to a return... More 

Delaware, OH, United States
1 review
5 of 5 stars Reviewed January 22, 2015

The staff was very friendly, the room was spotless, and the bed was extremely comfortable. The hotel is easy to get to from the freeway and is conveniently located right next to multiple shopping and dining options. Would definitely recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Sherrie M, Thank you for writing a review about your recent stay with us. I am so glad that you found our staff to be friendly, your room to be spotless and your bed to be comfortable. I am also glad to read that you enjoyed all of the amenities that our location has to offer. We hope to... More 

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Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Place, Louisville, KY 40241
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
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Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton
Hotel Style:
#1 Business Hotel in Louisville
#5 Family Hotel in Louisville
#12 Romantic Hotel in Louisville

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