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All 97 Louisville hotels

Hilton Garden Inn Louisville Northeast

3.0 of 5 Hotel   |   9850 Park Plaza Place, Louisville, KY 40241 (East Louisville)
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Hilton Garden Inn Louisville Northeast
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87%
Ranked #6 of 97 Hotels in Louisville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Chad M Nashville, Tennessee
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219 reviews from our community

Traveler rating
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    54
    22
    7
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was a guest in this hotel back in August 2014. I checked in early and they got me right to my room, which is much appreciated. I met friends in Louisville and suggested they stay at this hotel too, which they did. The room was clean and most importantly to me, very quiet. The breakfast in the morning was... More

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Chad M, Thank you for your review of our hotel. I am glad the you found your room to be clean and quite and that you found our breakfast to be good and filling. I very much appreciate you recommending us to your friends. We hope to see you again in the near future. Safe travels. More

Nottingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this stay was part of a business trip. and as a hilton honours member i always look to stay at a qualifying hotel. this was up to the expected standard for the brand and the staff were very friendly and helpful. so all in all a credit to the franchise.

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Phil-Bram, Thank you for posting a review of your stay with us and thank you for being a loyal Hilton Honors member. I am so glad that you found our staff to be helpful and friendly and that you feel our hotel is a credit to the brand. We hope to see you again the next time your business... More

New Baltimore, MI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great shopping, Great restaurants, Great location, all within walking distance of your really great room! Close enough to expressways to get around town. You get what you pay for and more! can't wait to come back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Dale B, Thank you so much for posting a review of your stay as well as such a terrific headline. I am so glad that you felt our hotel was a good value and enjoyed the amenities that our location has to offer. Good to read that you can't wait to come back, we will look forward to welcoming... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful central location and amenities housed within a strolling, high end shopping plaza. The wives of the group enjoyed the amenities and took advantage of the Starbucks, Ulta and nail spot. The Inn itself is warm, and has a extremely service oriented staff. Well appointed lobby and rooms with upgrade options kept everyone satisfied.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Karen W, Thank you for posting a review of your recent stay. I am happy to read that you found our hotel to be warm and our staff to be service oriented. I am also glad to know that you enjoyed our location with all of the shopping opportunities just steps from our front door. He hope to see... More

Bethlehem, PA
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Conveniently located in a nice area within very easy walking distance to upscale shopping and restaurants, and adjacent to I-265, though locating the access road can be a bit of a challenge. Friendly staff, spacious lobby, clean and comfortable rooms along the lines of what one would expect from Hilton Garden Inn. Only noticeable downside was lack of available HD... More

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear JMH1987, Thank you for posting a review of your stay on TripAdvisor. I am so glad that you found our staff to be friendly and your room to be clean and comfortable. We are currently working on adding more HD channels to our lineup. We look forward to you staying with us again in the near future. More

Powell, Ohio
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here the last weekend of September 2014 for a soccer tournament. The hotel area is very easily accessible from the 71/Gene Snyder interchange. However, once you take the exit, you need to hunt for it. There is a very nice open air mall right at this exit. Just from the freeway exit, go to the first traffic light,... More

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Ken421, Thank you for taking the time to review our hotel. I was very glad to read that you found our staff to be very professional during your entire 3 day stay.I am also glad that you found our checkin process to be smooth and polite as well as our hotel to be clean and modern. As a brand,... More

Lima, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms were very clean and the bed was extremely comfortable. The decor was very nice and modern. Within walking distance of great dining and shopping. The gentleman at the front desk was very helpful when we asked for dinner suggestions and even gave us a coupon for the restaurant we ate at.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Steve J, Thank you for your kind remarks about your recent stay with us. I am so glad that you found your room to be clean and your bed to be comfortable. I am glad to read that our Front Desk was helpful with dinner suggestions and was even able to provide coupon for the restaurant. We hope to... More

granger
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my first trip to Louisville and the hotel was an excellent place to stay. There are plenty of restaurants and shops within walking distance of the hotel and it was convenient to get to the business I was visiting as well. The hotel was clean and the staff was friendly and welcoming.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Douglas S, Thank you for posting a review of your stay on TripAdvisor. I am very happy that you choose our hotel for your first trip to Louisville. It's good to know you found our hotel to be clean and our staff to be friendly and welcoming. We hope to see you again in the near future. Safe Travels More

Evans City, United States
2 reviews
4 of 5 stars Reviewed September 16, 2014

Have stayed at this hotel for 5+ trips this year and never have had a major issue. My only complaint might be I cannot get the bed adjusted right for softness with the side dial just yet. Okay so I have to write more but I don't have anything else to say. How about them Cleveland Browns!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Jeffrey W, Thank you for posting your comments regarding your recent stay with us. I am very happy to read that you have stayed with us at least 5 times this year and very much appreciate your loyalty to our hotel. It's good to know that you have found us to be consistent and have not experienced any significant... More

Paducah, Kentucky
Contributor
17 reviews 17 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 7, 2014

This was a great place to stay - convenient to the highway, shopping and activities. We interacted with several employees at the front desk, the breakfast area and also housekeeping, everyone was wonderful. Enjoyed having a mini fridge, and the keurig machine was an awesome feature. The sleep number bed was sooooo comfortable. Our room was clean, well-maintained and comfortable.... More

Was this review helpful? Yes
Gary B, General Manager at Hilton Garden Inn Louisville Northeast, responded to this review

Dear Rush4, Thank you so much for taking the time to write a review about your recent stay with us. I am glad that the interactions you had with our staff from several different areas was wonderful. It's also good to know you found your room to be clean, well maintained and comfortable. We look forward to welcoming you again... More

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Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Place, Louisville, KY 40241
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
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Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton

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