I had stayed at this hotel 2 years ago....when it was..EXECUTIVE INN WEST....But what a change..I'm talking about a complete change....EVERYTHING new....beautiful lobby, VERY friendly bar and great friendly staff everywhere you turned., and most importantly comfortable beds.. Hotel was dark and old before....but when you walk into the lobby and the guestrooms....WOW. Very stylish For the money....BEST DEAL IN... more

We have stayed at this hotel many times over the years when it was Executive West as part of the National Fishing Lure Collectors Club and always found it accomodating. NOT THIS TIME! It started at check -in when the front desk clerk couldn't seem to find our reservation for adjoining rooms on the floor that we had requested almost... more

We stayed at the Executive Inn West for many years while attending the National Quartet Convention in September. With a $50.00 pet fee our small Boston Terrier was always a welcome guest. Now that this is a Crowne Plaza property the pet fee has increased to $250.00! We will be staying at a truly pet-friendly property from now on. Can... more

This hotel was obviously designed for convention business and not the casual traveler. It is extremely spread out and was loud even late at night. The staff was very pleasant. The room was a normal Crowne Plaza room but did not include the amenities they are known for such as the sleeping mask, ear plugs, etc. when in truth this... more

Long-time visitors to the Crowne Plaza-Louisville may remember it as the Executive Inn West , located almost a stone's throw from Louisville International Airport. While the exterior facade looks virtually unchanged from the old Exec Inn West, it is estimated that the new owners have invested about $26 million to transforming this property into the Crowne Plaza -- and it... more

We just returned from Louisville and a stay at the Crowne Plaza. We didn't check in till around 8pm and I truly wish we would have arrived earlier to take advantage of all the amenities the hotel offered. We were on the first floor and walked right out into the courtyard leading to the pool area. The pool was exceptionally... more

The rooms were perfect and so big and immaculate. I slept better than I'd slept in days. If I have to go back to Louisville, I will definitely keep Crowne in the forefront of my mind! more

We recently stayed a single night at this hotel. I booked through hotels.com based on the fact that it had an indoor pool--this was the last stop on a weekend trip and we wanted a little treat for our daughter. When we arrived (room was prepaid), we found out the pool was closed--the lifeguard was adjusting the pool chemicals and... more

This is the redone (still some construction) Executive Inn West. While the rooms are superficially nice (redone bathrooms, sinks inside and outside bathroom, flat screen TV, duvets), the infrastructure is not new. When I checked in my toilet was not working--instead of changing rooms, they sent 3 repair guys to fix it. They fixed it temporarily--it stopped working a few... more