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All 95 Louisville hotels

Crowne Plaza Hotel Louisville-Airport KY Expo Center

3.5 of 5 Hotel   |   830 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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Ranked #37 of 95 hotels in Louisville
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A recent review
4 of 5 stars reviewed 1 week ago
Ron D Fort Lauderdale, Florida
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285 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Fort Lauderdale, Florida
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited the Crowne Plaza Louisville-Airport for a convention in mid-July, Hotel has great convention space. The main floor space for the vender displays and convention activities was huge. the opened up room seemed like it was at least hundred yards long and 30-40 yards wide. Plenty of room for our 600+ attendees. The room were nice, hallways were wide. Hospitality... More

Was this review helpful? Yes 1
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Ron D. Thank you for the great comments regarding the Crowne Plaza Louisville and our meeting space, we are so glad that all worked out for you and your 600+ attendees! We do hope you will bring your group back again soon! Sincerely, John Shake, GM jshake@cplouisville.com More

Minneapolis, Minnesota
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 days on business. Close to airport but still quiet. Very helpful staff and the food is better than average. It is only a 15 min cab to downtown so very convenient for business. Free airport shuttle was a big help. I will stay here again

Was this review helpful? Yes
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Tom D Thank you for taking the time to send in your review, we are so glad you chose the Crowne Plaza Louisville for your recent business trip and you found our location, team and Blue Horse Restaurant to be good. We look forward to your return visit. Sincerely, John Shake, GM jshake@cplouisville.com More

Saint Joseph, Michigan
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here during a 4-day convention. This hotel his HUGE! We walked SO much from rooms to the conference rooms wings... it really shows the place is ready to accomodate big events. Rooms were spacious and clean. Food at the restaurant and in-room were very good. We're not sure if this would be the best location if you want to... More

Was this review helpful? Yes
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for the great rating of the Crowne Plaza Louisville, we are delighted that your convention chose us to host their meetings. We are so glad that you found the rooms to be clean and spacious and that the Blue Horse was good for your dining needs. We do apologize for the air conditioning issues during your meeting and... More

Evansville, Indiana
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a good friend of mine book a block of rooms for his wedding. I had never stayed at the Crown Plaza in Louisville, but I definitely will again. This place was so busy, people everywhere attending different events in the area, but the staff knew how to handle it. Very courteous and right to the point. I would... More

Was this review helpful? Yes
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Travis W Thank you so much for the great comments regarding the Crowne Plaza Louisville, we are delighted that your friends chose us for their wedding party block and that you had a great stay. We will pass on your comments to all our team members! Thank you again, John Shake, GM jshake@cplouisville.com More

Indianapolis
1 review
1 of 5 stars Reviewed 2 weeks ago

We were in town for a concert downtown Louisville and decided to stay at the Crowne Plaza Louisville. Terrible Mistake. I found out the State Fair was going on across the street from the hotel before we arrived and I tried to cancel. They stated I could not cancel because I booked through their website. We arrived and the traffic... More

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John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for contacting us, we greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for any inconvenience your stay may have caused you. It is the Crowne Plaza's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our... More

Byron, Georgia
Top Contributor
57 reviews 57 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived early around noon for a quick two night stay to visit Louisville and the Kentucky State Fair. We took a chance to see if we get our room before the 3pm check in and were greeted as IHG members. Our room was ready and the ladies were very cordial and informative on the local area and the 10... More

Was this review helpful? Yes
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Thank you for your great review and comments regarding the Crowne Plaza Louisville, we are delighted you had such a good stay and that Diana took good care of you. We look forward to your return visit. Sincerely John Shake, GM jshake@cplouisville.com More

Dayton
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had occasion recently to stay at the Crowne Plaza Louisville Kentucky, near the airport. My daughter and I were here for an Anime convention and so did have a special rate. Check in was quick even though the lobby was full of "anime-niacs". We did have quite a walk to our room which was the only downside. The room... More

Was this review helpful? Yes
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear bunchesofun, Thank you so much for the wonderful comments regarding the Crowne Plaza Louisville, we are so glad you found the rooms, mattresses and comforter to be updated. We do so love having the Anime Conference in our hotel and do hope that you will return for the next convention. Look forward to seeing you John Shake, GM jshake@cplouisville.com More

Gray, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I got a great deal on this room through Hotwire, this room has to easily be worth $200 plus. VERY clean, plush pillows, lighted make-up mirror, separate vanity area outside bathroom, lots of spa goodies! (Pillow mist, cooling foot gets, body scrub, etc.) My father forgot his toothbrush, called downstairs and within 5 minutes a very pleasant staff member arrived... More

Was this review helpful? Yes 1
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Sposey1980 We are so delighted you had such a wonderful stay at The Crowne Plaza!! Thank you for all of your amazing comments about our hotel! We do hope that you are able to return again! Sincerely, John Shake, GM jshake@cplouisville.com More

Bluffton, South Carolina
Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 1 night, just happened to be the PGA Championship weekend.. We luckily got the, last room..it is a huge clean room. The pool is excellent, open till 10 and even had a lifeguard! Free breakfast and wifi.. I highly recommend staying here..

Was this review helpful? Yes
John S, General Manager at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Dear Mike P, Thank you for the wonderful comments and rating of the Crowne Plaza Louisville, we are so glad that everything worked out so that you were able to stay with us, we do hope that you return again soon! Sincerely, John Shake, GM jshake@cplouisville.com More

Morrison, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

When I arrived at the hotel, it was obvious that this was a well taken care of property. The check in staff was extremely professional and friendly. They had upgraded me to a "junior presidential suite" that was huge! The bedroom by itself was larger than most hotel rooms. It was by far the nicest room I've ever stayed in... More

Was this review helpful? Yes
213paul_S213, Executive Chef at Crowne Plaza Hotel Louisville-Airport KY Expo Center, responded to this review

Good Day SilverEagle2014 Thank you for your recent comment, I am very pleased that our breakfast to your liking during your stay for the NSR 2014 Thank you. paul More

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Additional Information about Crowne Plaza Hotel Louisville-Airport KY Expo Center

Address: 830 Phillips Lane, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Louisville-Airport KY Expo Center 3.5*
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Also Known As:
Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Louisville #20 Business Hotel in Louisville
Hotel Class
Official Description (provided by the hotel)
Discover the meaning of old-fashioned Southern hospitality at Crowne Plaza Louisville. We re located in the heart of Louisville, just minutes from the Louisville International Airport and major attractions like Six Flags Kentucky Kingdom, the Louisville Zoo, and the Kentucky Exposition Center. Take advantage of complimentary shuttle service. In true Southern style, we provide all guests with free rides to the airport and any destinations located within a three-mile radius of the hotel. Experience the difference a little extra space can make in our stylish guest rooms or magnificent suites. Featuring amenities like free high-speed wired and wireless Internet, well-lit, generously-sized work desks, flat-screen televisions, in-room movies, and coffeemakers, they're the perfect place to work or relax. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, Crowne Plaza truly is The Place to Meet. Hold business conferences, wedding receptions, and social events in our world-class facilities. Cool off in the indoor/outdoor pool, or work out in our fitness center. Take care of tasks quickly by visiting the on site business center. Visit the Blue Horse to sip a night cap or have a hearty meal. Get a good night s sleep, get to Louisville s favorites hot spots, and get some assistance from your meetings director to make that on site business or social event a success all at Crowne Plaza Louisville. ... more   less 
Number of rooms
588

Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Louisville-Airport KY Expo Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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