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Fairfield Inn & Suites Louisville Downtown

2.5 of 5
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100 E Jefferson, Louisville, KY 40202
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Fairfield Inn & Suites Louisville Downtown
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Ranked #41 of 97 Hotels in Louisville
A recent review
5 of 5 stars reviewed 5 days ago
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164 reviews from our community

Traveler rating
    56
    70
    27
    6
    5
See reviews for
37
47
9
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We recently came to Louisville for my husband to run the Derby Marathon. From the moment we walked in, the staff went out of their way to make us feel welcome. After the marathon, my husband got very ill and had to be taken via ambulance to the hospital. The staff took amazing care of us and made sure I... More 

Was this review helpful? Yes 1
Owensboro
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Our stay was wonderful. Hotel was clean, the staff friendly and location was perfect. As a former Marriott hotel manager, I am especially critical of the cleanliness in any hotel. This was an exceptionally clean hotel. I simply couldn't find a flaw with our room. But that being said our check in wasn't as perfect. As a general manager I... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Tom: Thanks for recognizing the cleanliness of our hotel! We take great pride in our NEWLY RENOVATED ROOMS and I am so pleased to read how happy you were. Room numbers should absolutely never be said out loud and I appreciate you bringing that to my attention. Please be sure to say hi the next time you are here! I... More 

Lexington, Kentucky
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 23, 2015

The recent renovation of the hotel is very attractive, and the hotel was very clean. We arrived at around 5:20 pm on a Saturday, while the NCAA tournament was in town. The hotel did not have a room available for us because a basketball team had been allowed to check out at 3:00 pm. While the desk clerk was very... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

I am terribly sorry about your experience this past Saturday. I will say it as very hectic for all of us, but that should not have impacted you as our guest. We did host an NCAA Team and we did allow them to have a late check out. I appreciate your feedback and will certainly discuss your comments with my... More 

Mount Carmel, Tennessee
Top Contributor
59 reviews 59 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed here on Saturday May 14. We arrived about 4 o’clock and the lobby was lined up all the way across with people waiting to check in. To my surprise the line went pretty fast and the staff was taking the time to show people where to park and to answer their questions. The hotel was clean and the... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

WOW! Absolutely love to read reviews like yours. I appreciate you taking the time to write and look forward to seeing you again soon! John More 

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

The property was clean and fashionable. Staff was friendly and helpful. Plenty of hot water and good pressure in the shower. We did have a couple of issues, lots of sirens due to proximity to hospitals and the garage is not attached but is a short walk away

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thanks so much for your review! I can appreciate your comments and certainly understand the disturbance at night if the hospitals were busy! That is definitely not the norm around here. Also know that we share the garage with the SpringHill Suites and encourage our guests to walk through that hotel from the garage if need be. Of course it... More 

Chesapeake, Virginia, United States
Top Contributor
57 reviews 57 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 6, 2015

We were coming for an event at the convention center and wanted a decent, economical hotel nearby, with free wifi and a free breakfast. The Fairfield Inn and Suites met all of our needs. The location is perfect - easy access to the Convention Center, Yum Arena, and Fourth Street to name a few. The room was clean, well maintained,... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Jim: Thank you for your review here on Trip Advisor! I agree, our LOCATION makes access to local attractions a breeze: We are three blocks from 4th Street Live, a couple blocks from the Convention Center, The Yum Center, Louisville Slugger Field, Whiskey Row, and much much more. Market and Main Streets are within walking distance and are home to... More 

Orem, Utah
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 29, 2015

Location, access, breakfast, price...everything was just right. There is never a good time to do construction or renovations at any property, but the staff was so accommodating during this time. There was no additional noise in the room. Very easy to walk to 4th Street Live, Restaurants, Slugger Museum, Ali Center, Yum Center, & Convention Center. About a 7-10 minute... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

WOW! Love to read reviews like yours! I truly appreciate you taking the time to post a review here on Trip Advisor! John More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

Wife and I had a night to spare on our way to Nashville for a business meeting. Stayed here as I wanted to take in the Louisville nightlife. Great service, beautiful newly updated rooms and great price through Priceline (less the 100 including the 12 a night parking). Only oddity was the beat up mini fridge in an otherwise beautifully... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thanks for your comments! I am thrilled to hear you enjoyed your stay and our location. We are just blocks from 4th Street Live, a couple blocks from the Convention Center, The Yum Center, Louisville Slugger Field, Whiskey Row, and much much more! Just yesterday we began to place all BRAND NEW REFRIGERATORS in every room at the Fairfield Inn,... More 

Louisville, KY
Top Contributor
209 reviews 209 reviews
44 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed January 13, 2015 via mobile

My wife and I stayed here recently. For us, it was a very utilitarian stay. We spent about 6 hours in the room sleeping and showering, and that was it. This hotel fit the bill well. It was clean, and the desk staffers were friendly and efficient (plus it was well-staffed, which helped). The price was good, and although we... More 

Was this review helpful? Yes 2
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

So great to read reviews like yours! I truly appreciate you taking the time to write here on Trip Advisor! Look forward to seeing you again soon! John More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed January 4, 2015

Staff was helpful and polite, the room was very big and clean as can be, and wonderfully quiet. There were seemingly small things about the room that make a difference to someone who travels a lot: quality toiletries, tissue that is soft, extra outlets on the night stand, full-sized bath towels. They are renovating, and I can only guess how... More 

Was this review helpful? Yes
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

WOW! So great to read your review here on Trip Advisor! As you can imagine, there is never a good time for a renovation, so I appreciate you mentioning your appreciation for it! We are nearly complete with the entire hotel and all rooms have been remodeled with carpet, drapes, mattresses, televisions and other amenities. Wait until you come back... More 

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