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All 95 Louisville hotels

Fairfield Inn & Suites Louisville Downtown

2.5 of 5 Hotel   |   100 E Jefferson, Louisville, KY 40202 (Central Business District)
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Ranked #38 of 95 Hotels in Louisville
A recent review
5 of 5 stars reviewed 2 weeks ago
ggg748 Pensacola, Florida
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142 reviews from our community

Traveler rating
    48
    62
    25
    5
    2
See reviews for
32
41
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Pensacola, Florida
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable room with great smelling soap LOL and nicely made up towels (surprising for an average hotel). Quiet and very comfortable bed. The breakfast was awesome and staff were superb. In the city center and walking distance to downtown restaurants, theaters, hospitals. Safe area.

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear ggg748, Thank you so much for taking the time to review your recent stay with us. I am thrilled to hear that you enjoyed your stay and would return to our property. Thank you again, your comments really do allow us the opportunity to look for ways to improve our service ! Regards, Debbie Stevens General Manager More

Kannapolis, North Carolina
Top Contributor
83 reviews 83 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel had big nice rooms.... Meagan at the front desk was very nice and helpful. They had a great breakfast buffet. I would stay there again just because the breakfast was so good. This hotel is close to downtown.

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Theresa f, Thank you so much for taking the time to provide an honest review of your recent stay with us. My team and I really appreciate the feedback and I will be sure to let Megan know how great you thought she was ! Thank you again, we look forward to welcoming you back, next time you are... More

Charleston, WV
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband, son, and I stayed here last minute when we decided to attend Forecastle last month. The only good part about the stay was that the front desk staff were friendly and at least tried to seem accommodating. By appearance, the room seemed like it was clean, but the minute I took off my shoes, they instantly stuck to... More

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Linnsandjon, Thank you so much for providing feedback about your stay with us in July. I am sincerely sorry that you did not enjoy your stay with us and will be meeting with my Management Team to find out exactly what is wrong with the room that you stayed in. I can assure you this is not the level... More

Chicago
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Was very pleased to find this very reasonably priced hotel close enough to 4th Street Live. Safe walking distance. Well appointed clean room. Very pleasant, polished front desk staff (Michal). Pleased with the free breakfast also. I highly recommend and would stay here again.

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Karrie40, Thank you so much for taking the time to post your review of your recent stay with us. Your honest feedback is so important to us as it allows us the opportunity to continue to make improvements to the service and product that we offer. I will be sure to share you comments with the team and look... More

Raleigh, North Carolina
Top Contributor
72 reviews 72 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Excellent location for business traveler. Good proximity of convention center, downtown area and eating locations. Easy access to interstate and other locations. Rooms very clean and hotel staff friendly and helpful. Hot breakfast each morning to get the day started on right foot.

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Ken, Thank you so much for the raving review of your recent stay with us, i cannot thank you enough for taking the time to provide your honest feedback. Warmest Regards, More

Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Rooms are smallish (typical for many downtown hotels) and in need of a refresh. Front desk staff was friendly and attentive. Breakfast staff seemed surly and we got the feeling we weren't very welcome.

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Jim W, Thank you so much for taking the time to post a review of your recent stay with us, we really do appreciate the feedback. I will be personally speaking with our breakfast attendants as this is unacceptable. Please accept my sincerest apologies, this is not the usual standard for them and i will address it immediately. Regards, More

Baltimore, Maryland
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good stay, stopover en route to st Louis. Gym was adequate. Daughter loved the pool. Recommendations for dinner were great. Had to pay extra for parking, eh. Breakfast was good. Overall good note sleep.

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear LAmaze214, I just wanted to take a minute to thank you for your comments about your recent stay with us. I always enjoy hearing our guests honest feedback. Warmest Regards, More

Beausejour, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2014

Rooms are in need of a reno, but are clean.. Staff were very friendly and helpful. Easy access to the interstate.. I would visit again.... This hotel is the perfect choice for the business traveler...

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Hello, Thank you so much for taking the time to post a review of your recent stay with us. i am thrilled to let you know that we will be starting a full renovation of the hotel this November. I will make sure that i share your comments with the team ! Regards, More

Cincinnati, Ohio
Top Contributor
69 reviews 69 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 31, 2014

This hotel is a little distance from the town centre, but you can walk, depending on the weather, that is. The rooms are basic, and the bathroom in our suite could have done with an update, but it was functional. The breakfast is your average lower end suite hotel breakfast. The exceptional standard with this hotel lies with the staff.... More

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Dryrun, Thank you so much for taking the time to post a detailed review of your recent stay with us. I really do appreciate your honest feedback and will be sure to pass along your wonderful comments about the Front Desk Team to them. You are absolutely right, they really do know of all the great restaurants in Louisville.... More

Senior Contributor
41 reviews 41 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 31, 2014

...at the airplane noise outside. Huge planes fly right over the hotel, but we never heard one inside. The night hotel staff were exceedingly nice and informative. Only complaints- more blankets needed in the room and curtains that close 100%. For a one-night stay, these things were minor. We would stay here again!

Was this review helpful? Yes
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Dear Ashlie, Thank you for taking the time to post a review of your recent stay with us. We really appreciate the feedback as it allows us the opportunity to correct any displeasers that our guests find. I will be sharing your comments with the team. Regards, More

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Additional Information about Fairfield Inn & Suites Louisville Downtown

Address: 100 E Jefferson, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Louisville Downtown 2.5*
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Also Known As:
Fairfield Inn & Suites Louisville Downtown Hotel Louisville
Fairfield Inn And Suites Louisville Downtown

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