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Fairfield Inn & Suites Louisville Downtown

2.5 of 5
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100 E Jefferson, Louisville, KY 40202
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Fairfield Inn & Suites Louisville Downtown
Best prices for: 1 room 1 guest
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Ranked #40 of 97 Hotels in Louisville
A recent review
5 of 5 stars reviewed 2 days ago
ATBjr Cincinnati, Ohio
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170 reviews from our community

Traveler rating
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    73
    28
    6
    5
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed the comfort and convenience of this property to downtown Louisville yum Center and the Louisville Riverfront Park. We found the shuttle to downtown attractions very convenient at dinner time and used the City's free electric trolley to expand our sightseeing

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

So great to read reviews like yours! Thanks for taking the time to write! John More 

Ashbourne, United Kingdom
Top Contributor
201 reviews 201 reviews
76 hotel reviews
563 helpful votes 563 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed here for one night in May 2015. There is a slightly peculiar barriered car park arrangement when you first arrive, where you must park you car, check in, and then move the car through a barrier to park again. Rooms are typically Marriott-comfy and well-appointed. Nice and clean, with good bathroom. We were in 530.... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thanks for your review here on Trip Advisor! I appreciate you letting me know about your experience here and look forward to seeing you again soon! John General Manager More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel staff was friendly and accommodating. I asked to switch rooms due to loud neighbors and they accommodated me very quickly. Not the fanciest hotel but good location for downtown Louisville restaurants.

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thanks for your review! John General Manager More 

Chicago, Illinois
Top Contributor
68 reviews 68 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for the KY Derby. Although hotel rates in downtown Louisville and crazy expensive for the Derby, we were able to stay here with points. The location was perfect, walking distance from restaurants and the Derby parade. They also had fun Derby activities, a cocktail reception on Thursday night and morning mimosas and bloody marys on Saturday morning.... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

So great to hear you enjoyed your stay during DERBY! We had a fantastic time hosting all of our guests and look forward to next year! Thanks for taking the time to write here on Trip Advisor. John Fields General Manager More 

Surfside Beach, South Carolina, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night. Check in smooth, agent was friendly and helpful answering questions about the area. Room was clean. Although the property seemed older it was newly renovated. Overall it was a good value, safe and great location for downtown. Minor issues - the bathroom was small with no vanity space, A/C only had one speed and pool was small.... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

I very much appreciate you taking the time to write here on Trip Advisor. We completed our renovation back in February and we are very proud of the outcome: the hotel looks fantastic! Hope to see you again soon! John Fields General Manager More 

Detroit, Michigan
Top Contributor
67 reviews 67 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in town for the Kentucky Derby Marathon and we chose this hotel because of it's location to downtown (the start/finish line were just blocks away). Everyone we encountered from check in to check out was friendly. Our room was perfect, I had requested a room with a microwave so I could make breakfast before the run but I... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Jennifer: Thank you for taking the time to write here on Trip Advisor! I appreciate you recognizing my team and want you to know your comments mean a lot to me. All of your positive comments will be shared and I assure you your negative comments will be addressed Thanks for staying with us, I hope to see you again... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We recently came to Louisville for my husband to run the Derby Marathon. From the moment we walked in, the staff went out of their way to make us feel welcome. After the marathon, my husband got very ill and had to be taken via ambulance to the hospital. The staff took amazing care of us and made sure I... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Thanks for your compliments! I am so glad to hear that we were able to assist you as much as we did. I would think that you must have felt lost being in a strange city and having to deal with an illness that warranted a hospital. So glad to hear my team took care of you. I hope we... More 

Owensboro
1 review
3 of 5 stars Reviewed April 5, 2015 via mobile

Our stay was wonderful. Hotel was clean, the staff friendly and location was perfect. As a former Marriott hotel manager, I am especially critical of the cleanliness in any hotel. This was an exceptionally clean hotel. I simply couldn't find a flaw with our room. But that being said our check in wasn't as perfect. As a general manager I... More 

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JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

Tom: Thanks for recognizing the cleanliness of our hotel! We take great pride in our NEWLY RENOVATED ROOMS and I am so pleased to read how happy you were. Room numbers should absolutely never be said out loud and I appreciate you bringing that to my attention. Please be sure to say hi the next time you are here! I... More 

Lexington, Kentucky
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 23, 2015

The recent renovation of the hotel is very attractive, and the hotel was very clean. We arrived at around 5:20 pm on a Saturday, while the NCAA tournament was in town. The hotel did not have a room available for us because a basketball team had been allowed to check out at 3:00 pm. While the desk clerk was very... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

I am terribly sorry about your experience this past Saturday. I will say it as very hectic for all of us, but that should not have impacted you as our guest. We did host an NCAA Team and we did allow them to have a late check out. I appreciate your feedback and will certainly discuss your comments with my... More 

Mount Carmel, Tennessee
Top Contributor
59 reviews 59 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed here on Saturday May 14. We arrived about 4 o’clock and the lobby was lined up all the way across with people waiting to check in. To my surprise the line went pretty fast and the staff was taking the time to show people where to park and to answer their questions. The hotel was clean and the... More 

Was this review helpful? Yes 1
JohnFieldsGM, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review

WOW! Absolutely love to read reviews like yours. I appreciate you taking the time to write and look forward to seeing you again soon! John More 

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