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All 13 London hotels

Comfort Suites

2.5 of 5 Hotel   |   1918 West Hwy. 192, London, KY 40741
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Ranked #5 of 13 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 27, 2014
hessmiester miamisburg
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68 reviews from our community

Traveler rating
    36
    20
    1
    8
    3
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28
18
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (21)
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    (23)
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There are newer reviews for Comfort Suites
See the most recent reviews
miamisburg
Top Contributor
59 reviews 59 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 27, 2014

Stayed for one night on our way south and definently picked the right place. We didnt get there until after 9:30 and they had one room left using the travel discount coupon. Very pleased with the king suite. Big room, very clean.Richard at the front desk probably one of the nicest, helpfullest check-in person we have seen. Breakfast was all... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear hessmiester, Thank you for choosing Comfort Suites here in London, Ky. We are very happy to hear that you enjoyed your stay and everything was great. We are glad you had the chance to get your morning started by taking advantage of some of the many items we have on our breakkfast as well. We appreciate your positive feedback... More

Belleville, Michigan
Top Contributor
69 reviews 69 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 21, 2014

We spent the night here on our first night of vacation. It was a very nice room, comfortable bed, good shower, and fairly priced. We also had a nice breakfast in the morning. We'll be sure to stay here again on our trips from Michigan to Georgia.

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Sher C, Thank you for the kind review of your stay with us. We appreciate the kind words and are glad that you found our hotel accommodating to your lodging needs. Thank you for choosing Comfort Suites and we look forward to seeing you on your next visit. More

Ocala
1 review
5 of 5 stars Reviewed June 17, 2014 via mobile

My wife and I stay at this hotel 2 or 3 times a year on our travels from Florida to Michigan. The staff is very accommodating. The rooms are clean, comfortable, and inviting. We had an issue at breakfast a trip or 2 ago; we mentioned it; and the problem was cleared up. That's all we can ask. We look... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear bdcerutti Thank you for your review here of your recent stay with us. We are happy you enjoyed your stay and that everything was good. We are greatfull for your continued loyalty both to the brand and to our hotel here in London,Ky. Again , thank you for choosing Comfort Suites here in London and we look forward to... More

Vicksburg, Mississippi
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

As always, our experience in London was great. Richard, Tina, Jeff, Ron, the housekeeping staff, all were professional and personable. We had to leave unexpectedly, due to a death in the family. All were very kind and solicitous of our situation. I would always recommend this hotel, and will stay there again. Jdeen

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Jdeen, We would like to offer our condolences for you and your family. We were sory you had to leave so unexpectedly. We offer our thoughts out to you during this time of loss. We are always so glad to see you all when you come to London. We hope all is well soon and we look forward to... More

Berea, Kentucky
Top Contributor
78 reviews 78 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 27, 2014

The clerk was run off her feet when we got there, and very brusk. I understood, but I didn't feel welcomed as I've come to expect from the Choice Hotel chain. The room did not have the bedding for the pull out sofa, that was supposed to be in the drawers. We had to go get them from the lobby... More

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Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Traveler, On behalf of our entire team I would like to apologize for failing to meet your expectations during your recent stay with us. Your satisfaction is very important to us and we will use this information to make improvments. Our entire staff works very hard in maintaining an excellent facility for our guest and we hope that you... More

Lansing, MI
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 20, 2014

We recently stayed at this Comfort Suites. On our 2 week vacation we stayed at 5 different Comfort Suites and this was our least favorite. Overall appearance at check in was very good. Appeared to be well maintained, clean etc. Richard at the front desk was very nice and helpful. It was rather busy due to Spring Break travel and... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear 4disneyfans, We appologise for not meeting your expectations during your stay here with us. When our guest have an unsatisfactory experience we take it very seriously. It seems that the condition of this particular room was your main concern and we have taken the proper steps in fixing those concerns.We are glad theat you took advantage of and enjoyed... More

Ontario
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 3, 2014

We stopped in at this hotel while travelling back to Canada . We had been driving from Florida and been on the road since 6:00 a.m.. We were warmly greeted by Richard and requested a ground floor room, he found one but added that there was a ice machine close by and that we might find that bothersome.The room was... More

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Rose, Thank you for writing a review about your recent stay with us here in London ,Ky. We are glad you were greeted nicely by our staff and had a great stay. Again thank you for your kind words and we're already looking forward to your next visit. More

Churubusco, Indiana
Top Contributor
51 reviews 51 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 31, 2014

We stopped at this location for the night while traveling. The gentleman who checked us in was very friendly. The hotel didn't have much left as far as rooms but was able to fit our family of 4 into a King bed with Jacuzzi tub room (we didn't use the Jacuzzi). The beds were comfortable and so were the pillows.... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Steelcurtin, Thank you for your wonderfull feed back in regards to your recent stay. I shared your response with our staff and they were very happy that all your needs and expectations were met. We hope you have the opportunity to visit us again and maybe try our wonderful breakfast. Again thank you for your business and hope to... More

London, Canada
Top Contributor
55 reviews 55 reviews
16 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed January 20, 2014

Good hotel for a night's stop over off I75. We were warmly greeted by Richard and he looked after all our questions. We were given a third floor room and it was wonderfully quiet. The beds and pillows were very comfortable and the room was clean, although the decor is dated. The breakfast was satisfactory. We appreciated being able to... More

Was this review helpful? Yes 3
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear grandma_sue63, We would like to thank you for choosing Comfort Suites of London and for the kind response on our online customer survey. We are pleased that your stay was comfortable and quite. We continually update our staff with the information from our online guest surveys and are very pleased with their performance. Again thank you for your kind... More

Leamington, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 9, 2014

We stayed here overnight Jan 3 on our way to Florida due to road/weather conditions. Happily we had stopped at a welcome centre on I75 and had the hotel # provided on a coupon in the book. We were able to call from I75 and get 2 rooms, checked in quickly, went for dinner at Ruby Tuesdays and got settled... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Cola6769, Thank you for choosing Comfort Suites of London. We appreciate the feed back you left on our online suvey and are very glad your stay was an enjoyable one. We hope the next time you're through London the weather will be more accomadating. again, thank you for choosing Comfort Suites of London and we look forward to seeing... More

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Additional Information about Comfort Suites

Address: 1918 West Hwy. 192, London, KY 40741
Phone Number:
Location: United States > Kentucky > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites

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