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Comfort Suites

#5 of 13 Hotels in London
Certificate of Excellence
2.5 of 5
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1918 West Hwy. 192, London, KY 40741
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Comfort Suites
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Ranked #5 of 13 Hotels in London
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Jess S
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85 Reviews from our TripAdvisor Community

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Traveler rating
    48
    22
    3
    8
    4
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35
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3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
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    (85)
  • Mar-May only
    (29)
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    (26)
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    (17)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Room modern and open concept. Bathtub small and dated. Indoor Pool average condition. Lobby and hallways dated Near movie theaters, restaurants, and Arcade (old and in need of renovations - Teenagers loitering)

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Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites of London for your recent lodging needs. We appreciate your feed back and we will use the information to help in continuing our guest satisfaction and experience at our hotel. Again, thank you for choosing Comfort Suites of London and we hope to see you again in the future. More 

Schofield, Wisconsin
Level Contributor
20 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very nice place. Clean. Couch in the room. Nice towels. Large pool. Very friendly and helpful desk clerk. A few restaurants in the area will give you a ten percent discount if you show your room key. One of them is Ruby Tuesdays right next to hotel. Excellent breakfast including not only regular waffles but strawberry waffles. This being our... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites during your recent visit in London ,Ky. We appreciate your business and thank you for the kind words you had about your stay with us. We to see you again in the future so we may provide you with another great stay here at Comfort Suites of London. More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

This was an older hotel, but it was clean, mostly. I went to get a drink on the third floor and next to the vending machine there were a bunch of broken air conditioning units. The room was clean, but when we walked in it smelled like smoke. We turned the air on full and by the morning it smelled... More 

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Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review you recent stay at our hotel. We appreciate your responses and will use the information to make improvements where necessary. We wish to apologize for the smoke smell you had. We are a non smoking facility however sometimes guest do not honor our policy of non smoking. We try to enforce it... More 

Arlington
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 17, 2015

Large quiet room with couch, desk chair, fridge, microwave. Very clean and modern. Indoor pool. Hot breakfast included with good variety. All one could ask for from a motel, so 5 stars as a motel, but don't expect bellhops or a restaurant.

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Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing comfort Suites for your recent stay in London .Ky. We are glad you had a great stay and enjoyed our hot breakfast as well. We look forward to seeing you again during your next visit through London. More 

Central Indiana
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 14, 2015

My dad and I were traveling to my aunt's funeral and needed a hotel for overnight stay. The Comfort Suites is easy on and off I-75. Tina checked us in at 10 PM and checked us out at 8 AM. She was very friendly and helpful. The room was nice - beds were comfy. The breakfast was very nice...good selection... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for the kind words you had about your recent stay with us here at Comfort Suites of London. Tina is one of our most valued employee's and is very commited to our customer's. We appreciate your business and look forward to seeing your again the next time you travel through London , Ky. Again thank you for choosing... More 

Valparaiso, Indiana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 9, 2015

I stayed one night during a long road trip from Georgia to Indiana. I also obtained a great rate from a coupon found at a nearby rest area (it is worthwhile to check those pamphlets once in a while). The hotel was very clean, room was big, Internet connection good (which is important to me). It is within very easy... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying here at Comfort Suites in London. We appreciate your business and are glad you enjoyed your stay. We also thank you for your review of your recent stay as well. Feedback from our guest is alwasy appreciated. Again thank you for choosing Comfort Suites of London and we hope to see you again soon. More 

Chatham
Level Contributor
187 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed April 28, 2015

My husband and I stayed here on our way to Florida and on our return. The room was clean and comfortable as well as quiet. The breakfast was good with a nice variety. The staff was friendly and helpful. Will probably return.

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your kind review of your recent stay with us here in London. We appreciate your business and are glad you enjoyed the hospitality we provided. We hope we will have the opportunity to provide you with this smae great service the next time you are traveling through London , Ky. Again , thank you for choosing Comfort... More 

Hoffman Estates, Illinois
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 22, 2015

We stayed here on our way home from Florida. The room was clean and the bed comfortable. Room had a couch, microwave and mini fridge. The folks at the desk were very nice. The free breakfast had many selections and was more than adequate. They also have an indoor pool which we did not use.

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

We are pleased that you enjoyed your recent stay with us here at Comfort Suites of London. We are glad you were able to participate in some of our ammenities we offer and perhaps the next time you are in London you can try out our large pool. Again ,thank you for choosing Comfort Suites of London and we hope... More 

Waterloo, Ontario
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 15, 2015

We got a room on the third floor and it was very quiet. Although a bit older than expected, the room was very clean and nice. The pool is great. The breakfast was above average and there was lots available. The price was higher than we usually pay, so I am not sure if we will return. There isno freezer... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your kind review of your recent stay with us here at Comfort Suites in London, Ky. We are pleased that you enjoyed your stay and was able to take advantage of our large indoor pool and hot breakfast. We thank you for your business and for choosing Comfort Suites of London. More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 22, 2015

We really like this hotel simply because we would like to have a burger and cocktail after a day on the road and there is a Ruby Tuesday directly across the parking lot -- no divining involved !! The hotel is great, clean and just what we need for one night. Richard ( I assume the manager ) is GREAT,... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying with us here in London,Ky. We appologise for the noise you experienced and recomend asking for an upper floor to avoid people above you. We also encourge you to alert the hotel staff so they may have the opportunity to resolve any issues you may have that may interfere with the quality of your stay. Again... More 

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