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All 13 London hotels

Comfort Suites

2.5 of 5 Hotel   |   1918 West Hwy. 192, London, KY 40741
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Ranked #5 of 13 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
D B Glasgow, Kentucky
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71 reviews from our community

Traveler rating
    38
    21
    1
    8
    3
See reviews for
29
18
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, Kentucky
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Large room, clean, comfortable--staff very friendly and helpful. Probably one of the shortest check in times we've ever had. Had a little trouble with phone and it was corrected immediately. If you want a WONDERFUL Italian restaurant while there, go to Gondolier. Yes, they do give a discount--check the manual in room--says so on their ad.

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear DB. Thank you for your kind review. We appreciate your business and the kind words you had to say about your stay with us. Our main focus is always on the needs of our guest wether it be a special room on the first floor , assistance with phone or internet or what ever the need my be. Again... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Would have been a good value at the $85 but they honored a coupon that was $59. The room was clean and roomey with a couch. Work table and refrigerator that i wanted. Wifi worked well a d richard at the desk was friendly and helpful. Didn't try the pool or fitness room. But they seemed fine. Waffle, cereal, and... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your resent stay with us here at Comfort Suites in London,Ky. We appreciate your feedback and was glad you enjoyed your visit with us. Again we thank you for staying with Comfort Suites and hope to see you again soon. More 

cleversole
Contributor
16 reviews 16 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There was a line at check in and Richard did a fabulous job of managing it and giving information all at once so he didn't have to repeat it. He didn't try to rush and get everyone in at one time but did acknowledge you as you came in. He gave attention to each party as he was checking them... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Cleversole, Thank you for such positive feedback. It's very rewarding to all our staff when guest have such a great experience. We are glad you were visiting us for the 2nd time and look forward to another visit from you in the future. Again thank you for choosing Comfort Suites of London . More 

Petal
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

The staff is most accommodating and friendly. Loved the fresh cookies upon arrival and a superb hot breakfast...not the traditional cold stuff. And the lady who is so chipper and helpful with breakfast is a bright start for the mornings. She will even cook your waffle for you. The room was most comfortable and clean. This is a biker friendly... More 

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for the positive remarks you had in regards to your resent stay here with us. We appreciate your business and was glad you enjoyed your stay. We hope to see you again the next time you are travelling through London ,Ky. More 

Wayne, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2014

One of the better Comfort Suites we have stayed at and right off I-75. Plenty of choices to eat around there too. We plan on using this motel on future trips. Breakfast was great, the attendant kept track of food and replaced

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your stay with us here in London, Ky. We appreciate the nice review and thank you for your business as well. We are glad you enjoyed your stay and hope to see you again on a future visit through London. More 

Paxton, Illinois
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 17, 2014

Stayed Saturday night so missed construction noise. Suites are spacious with high ceilings. Plenty of room for a family. All I need for an overnight stay is a clean, comfortable bed and a good shower head with good water pressure. Got it all. Entire property is well maintained. Carpet thru out building is in very good condition. No bad odors.... More 

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for writing such a possitive review regarding your recent stay with us. We value your feedback and it's great to hear you enjoyed your stay and everything was satisfactory. We thank you for choosing Comfort suites of London and hope to see you again soon. More 

Lexington, Kentucky
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 16, 2014

Entire place had a bad smell. The air conditioner had a moldy smell when I turned it on. The hot breakfast had egg patties and was unappealing. The building looks like it needs a new coat of paint. The hotel just looks tired.

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

On behalf of the hotel I would like to appologise for failing to meet your expectations. I have looked into each of your concerns but have failed to find any instances from any other guest regarding similar issues.Again we are sorry you did not enjoy you stay but hope you will consider staying with us again in the future. More 

Powell, Ohio
Top Contributor
55 reviews 55 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 6, 2014

We stayed here the night of 7/30/14 and so many things just went wrong. First off, we didn't check in around 11pm at night. When we checked in we told them we wanted to use a different CC (wanted to use our flight mile reward card) than what we had used to make reservation with - lady at desk said... More 

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

On behalf of the hotel I would like to appologise for your unsatisfactory experience. We are sorry that your card was charged but please be aware that all hotels will usually run credit cards after the cancellation time to ensure they are vallid.The hotel cannot continue to hold the room if it is not. We recomend always reserving a room... More 

Seneca, South Carolina
Top Contributor
138 reviews 138 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed August 5, 2014

Comfortable room - very clean - plenty of towels, mini- frig, coffee pot, and microwave! We enjoyed watching TV on the flat screen TV and being able to use our tech devices without the usual dragging of hotel Wi-Fi. Loved being able to sit on the couch to watch TV instead of having to sit or lay on the bed.... More 

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites of London. We are so happy you enjoyed your stay and took advantage of all the ammenities we have to offer. Thank you for mentioning our staff. We are very proud of them for they do an excellent job.Again thank you for staying with us and we hope to see you again soon. More 

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

I have been traveling to the London,ky area for business for the last four years and have stayed here every seven weeks. It is a wonderful place to stay, Richard is a pleasure to work with. He makes our stay very enjoyable, each and every time we come into town. Being away from home for work is not always fun,... More 

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing comfort Suites of London for your business travell needs. We appreciate your business and thank you for the kind words you had for us in your review. We are very proud of our staff and the work they do in providing for the needs of all our guest. Again thank you for your positive feed back... More 

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Additional Information about Comfort Suites

Address: 1918 West Hwy. 192, London, KY 40741
Phone Number:
Location: United States > Kentucky > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
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Also Known As:
Comfort Hotel London
Comfort Suites London
London Comfort Suites

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