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All 13 London hotels

Comfort Suites

2.5 of 5 Hotel   |   1918 West Hwy. 192, London, KY 40741
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Comfort Suites

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86%
Ranked #3 of 13 hotels in London
A recent review
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52 people have reviewed this hotel

Traveler rating
    28
    17
    1
    4
    2
See reviews for
22
13
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Ontario
Contributor
11 reviews 11 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped in at this hotel while travelling back to Canada . We had been driving from Florida and been on the road since 6:00 a.m.. We were warmly greeted by Richard and requested a ground floor room, he found one but added that there was a ice machine close by and that we might find that bothersome.The room was... More

Was this review helpful? Yes 1
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Rose, Thank you for writing a review about your recent stay with us here in London ,Ky. We are glad you were greeted nicely by our staff and had a great stay. Again thank you for your kind words and we're already looking forward to your next visit. More

Churubusco, Indiana
Top Contributor
51 reviews 51 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped at this location for the night while traveling. The gentleman who checked us in was very friendly. The hotel didn't have much left as far as rooms but was able to fit our family of 4 into a King bed with Jacuzzi tub room (we didn't use the Jacuzzi). The beds were comfortable and so were the pillows.... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Steelcurtin, Thank you for your wonderfull feed back in regards to your recent stay. I shared your response with our staff and they were very happy that all your needs and expectations were met. We hope you have the opportunity to visit us again and maybe try our wonderful breakfast. Again thank you for your business and hope to... More

London, Canada
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 20, 2014

Good hotel for a night's stop over off I75. We were warmly greeted by Richard and he looked after all our questions. We were given a third floor room and it was wonderfully quiet. The beds and pillows were very comfortable and the room was clean, although the decor is dated. The breakfast was satisfactory. We appreciated being able to... More

Was this review helpful? Yes 3
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear grandma_sue63, We would like to thank you for choosing Comfort Suites of London and for the kind response on our online customer survey. We are pleased that your stay was comfortable and quite. We continually update our staff with the information from our online guest surveys and are very pleased with their performance. Again thank you for your kind... More

Leamington, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 9, 2014

We stayed here overnight Jan 3 on our way to Florida due to road/weather conditions. Happily we had stopped at a welcome centre on I75 and had the hotel # provided on a coupon in the book. We were able to call from I75 and get 2 rooms, checked in quickly, went for dinner at Ruby Tuesdays and got settled... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Cola6769, Thank you for choosing Comfort Suites of London. We appreciate the feed back you left on our online suvey and are very glad your stay was an enjoyable one. We hope the next time you're through London the weather will be more accomadating. again, thank you for choosing Comfort Suites of London and we look forward to seeing... More

cleversole
Contributor
13 reviews 13 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stopped here for an overnight stay. It is convenient, right off I-75, easy to find and has lots of restaurants around. Manisha checked us in and was awesome, quick, efficient and helpful about suggesting restaurants nearby. The rooms are huge, clean and have very comfortable beds. It appeared there was lots to do in the area and I would... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Mr. Eversole, Thank you for taking the time to write a review of your stay with us. We are very proud of our entire staff and take geat pride when a staff member is personlly mentioned by a guest as Manisha was. We are very happy you had a great stay and thank you for choosing Comfort Suites of... More

Kenton, Ohio
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 17, 2013

Traveling on I-75, overnight stop. Had good ratings on Tripadvisor. The room was big and clean. Quiet. I will also have to add praise for Richard. He makes you feel at home. The fellow at the desk in the morning was very nice also.

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Ohio 1958, Thank you for taking the time to fill out our online survey. We were very glad you enjoyed your stay with us and hope to see you again the next time you are traveling through London,Ky. More

Fenton, Illinois
Top Contributor
214 reviews 214 reviews
62 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed December 15, 2013

Like others have said this is a fine hotel to stay in if you are on your way south or north on the Interstate. We were greeted by a friendly man behind the counter named Richard and he was terrifically helpful!!! He gave us a great recommendation for a restaurant close by and it was a winner. We would give... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear peonyrose, Thank you for taking the time to fill out our online survey. We appreciate our guest feedback. We were very glad to here you enjoyed your stay with usand are looking forward to seeing you again the next time you are traveling through. More

Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 1, 2013

This was an overnight stay on out trip back home to Michigan. We were not expecting much as I booked the room using our Choices rewards points and had a really bad experience with another hotel previously. This place was delightful. Richard at the desk was beyond friendly. The room was outstanding and had everything I like. It had a... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Jeannie, Thank you for choosing our hotel . We our very pleased you had a great experience with us. And thank you for the kind feedback you gave us. We look forward to seeing you again in your travles More

Greensboro, GA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2013

When we are on the road and stopping for the night, we are looking for a clean, comfortable place to stay at a price we can afford. If we are staying at a resort for a week, we might want something more than that, but we know luxury costs money and we're just looking for a place for the night.... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Madison, Thank you for taking the time to take our online survey. We apprecieate the feedback we get from our guest. Thank you so much for the positive feedback and we look forward to seeing you again in the future. More

Spartanburg, South Carolina
Top Contributor
161 reviews 161 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 30, 2013

Over the last few years I have stayed at this hotel a couple of different times. Always consistently good due to staff, rooms, and breakfast. The only thing I would recommend is changing the fitness room to a bigger area so that more equipment can be utilized, including a universal weight machine. Other than that, hotel is perfect and I... More

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Mark, Thank you for writing a review of your stay with us and for the positive feedback. We appreciate the feedback and use it to improve our service for our guest. Again, thank you and we look forward to seeing you again in the future. More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel London
Comfort Suites London
London Comfort Suites
Address: 1918 West Hwy. 192, London, KY 40741
Phone Number:
Location: United States > Kentucky > London
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in London
#5 Business Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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