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Comfort Suites

#5 of 13 Hotels in London
Certificate of Excellence
2.5 of 5
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1918 West Hwy. 192, London, KY 40741
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1 room 1 guest
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89 Reviews from our TripAdvisor Community

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Traveler rating
    49
    23
    4
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38
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (89)
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    (29)
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Florida
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 29, 2015

We had a long day on the road and quite frankly for about $95, our stay was peaceful and worth the money. I would recommend this hotel. It's not new but our room was clean, the bed was comfortable and it met my needs for the one night stay...

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear Jerry, Thank you for choosing Comfort Suites of London for your lodging needs. We are happy you enjoyed your stay. We appreciate your business and hope to see you again in the future. More 

Hendersonville, Tennessee
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 28, 2015

The Comfort Suites in London, KY is a very good hotel to stay at. It is close to eating places and very quiet. When you stay, ask for Richard at the front desk. He is remarkable and very informative. He will assist you in any way possible and makes you feel like the most important person in the building. He... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear RJ, Thank you for the great review of your recent stay with Comfort Suites of London, Ky. We appreciate your business and are so very glad you had a great stay. We look forward to seeing you again on a return visit so we can provide you with another great stay. Again thank you for choosing Comfort Suites on... More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed July 26, 2015

The hotel promised a non-smoking room that was anything but. The stench wasn't from just one previous tenant, but of years of allowing smoke in the room. As we were asking the hotel attendant about getting another room (which wasn't available), another tenant complained of his room's smokey smell as well. The hotel employee offered a room deodorizer, as if... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Dear globetreken, We appologize for your disatisfied experience at our hotel during your recent stay with us. We assure you that our hotel is a non-smoking hotel as all Comfort Suites are, however sometimes people will still smoke in thier room and in so doing will affect another room as well. Again, we appologize for the inconvience and hope you... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 11, 2015

It was late and we needed a place to sleep. The first room we were given wasn't fully clean. The girl at the desk promptly gave us a new room just a few doors down which was much cleaner. A/C unit worked well. Shower was good. Honestly didn't stay long enough to eat breakfast but the room was full.

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites in London for your recent stay. We apologize for your room not being completely ready but glad that our hotel staff quickly accommodated you. We are sorry you were not able to stay long enough to enjoy our hot breakfast. We hope to see you again in the future so we can provide you... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2015

Room modern and open concept. Bathtub small and dated. Indoor Pool average condition. Lobby and hallways dated Near movie theaters, restaurants, and Arcade (old and in need of renovations - Teenagers loitering)

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites of London for your recent lodging needs. We appreciate your feed back and we will use the information to help in continuing our guest satisfaction and experience at our hotel. Again, thank you for choosing Comfort Suites of London and we hope to see you again in the future. More 

Schofield, Wisconsin
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2015

Very nice place. Clean. Couch in the room. Nice towels. Large pool. Very friendly and helpful desk clerk. A few restaurants in the area will give you a ten percent discount if you show your room key. One of them is Ruby Tuesdays right next to hotel. Excellent breakfast including not only regular waffles but strawberry waffles. This being our... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites during your recent visit in London ,Ky. We appreciate your business and thank you for the kind words you had about your stay with us. We to see you again in the future so we may provide you with another great stay here at Comfort Suites of London. More 

2 reviews
3 of 5 stars Reviewed June 11, 2015

This was an older hotel, but it was clean, mostly. I went to get a drink on the third floor and next to the vending machine there were a bunch of broken air conditioning units. The room was clean, but when we walked in it smelled like smoke. We turned the air on full and by the morning it smelled... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to review you recent stay at our hotel. We appreciate your responses and will use the information to make improvements where necessary. We wish to apologize for the smoke smell you had. We are a non smoking facility however sometimes guest do not honor our policy of non smoking. We try to enforce it... More 

Arlington
Level Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 17, 2015

Large quiet room with couch, desk chair, fridge, microwave. Very clean and modern. Indoor pool. Hot breakfast included with good variety. All one could ask for from a motel, so 5 stars as a motel, but don't expect bellhops or a restaurant.

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing comfort Suites for your recent stay in London .Ky. We are glad you had a great stay and enjoyed our hot breakfast as well. We look forward to seeing you again during your next visit through London. More 

Central Indiana
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 14, 2015

My dad and I were traveling to my aunt's funeral and needed a hotel for overnight stay. The Comfort Suites is easy on and off I-75. Tina checked us in at 10 PM and checked us out at 8 AM. She was very friendly and helpful. The room was nice - beds were comfy. The breakfast was very nice...good selection... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for the kind words you had about your recent stay with us here at Comfort Suites of London. Tina is one of our most valued employee's and is very commited to our customer's. We appreciate your business and look forward to seeing your again the next time you travel through London , Ky. Again thank you for choosing... More 

Valparaiso, Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2015

I stayed one night during a long road trip from Georgia to Indiana. I also obtained a great rate from a coupon found at a nearby rest area (it is worthwhile to check those pamphlets once in a while). The hotel was very clean, room was big, Internet connection good (which is important to me). It is within very easy... More 

Was this review helpful? Yes
Richard c, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying here at Comfort Suites in London. We appreciate your business and are glad you enjoyed your stay. We also thank you for your review of your recent stay as well. Feedback from our guest is alwasy appreciated. Again thank you for choosing Comfort Suites of London and we hope to see you again soon. More 

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