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Country Inns & Suites London

#4 of 13 Hotels in London
Certificate of Excellence
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2035 West Highway 192, London, KY 40741
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Country Inns & Suites London
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Country Inns & Suites London
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205 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean and quiet...pet friendly....overnight stay... Starbucks next door...would stay there again! Only one restaurant with delivery nearby....only draw back...reasonable rate...beat Priceline when quoted...

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Location is horrendous, there was maintainence being performed on the elevator, the pool and the exercise room therefore absolutely nothing was correct. Service at the desk was terrible, don't know if they didn't actually have a clue what was going on or just habitual liars. We had a block of rooms reserved so they told everyone something different as if... More 

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lnky, General Manager at Country Inns & Suites London, responded to this review

Customer satisfaction is extremely important to us, and so we are sorry to hear that our service failed to meet your expectations. When problems occur in our guest rooms, we always strive to correct these concerns promptly. The hotel is currently undergoing renovations on all our hotel corridors and have been deligently working to complete these in a timely fashion.... More 

West Lafayette, IN
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

Returning from a weekend getaway in Tennessee, my wife and our friends and I were forced to exit the interstate when the road became impassable during Winter Storm Octavia. The staff of this Country Inns & Suites were some of the most hospitable hotel employees I've ever encountered, and did a great job looking out for all of their guests.... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 11, 2015

Traveled to London for family funeral. Made reservations via phone and spoke with Rachel. Very courteous, considerate and helpful. Gave very clear directions and made sure all accommodations met our needs. The room was clean, the beds comfortable and if interested, located adjacent to Starbucks. The only negative, the sleeper sofa was horrible, unusable as bed. Breakfast was standard buffet,... More 

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Dining (8)
Bathroom (10)
Room/suite (9)
Pool/beach area (2)
Other (7)

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Hotel & grounds (4)
Business center/function rooms (1)
Room/suite (1)
Pool/beach area (1)
Other (8)
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