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Country Inns & Suites London

#4 of 13 Hotels in London
Certificate of Excellence
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2035 West Highway 192, London, KY 40741
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Country Inns & Suites London
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Country Inns & Suites London
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212 reviews from our community

Traveler rating
    110
    60
    27
    9
    6
See reviews for
101
35
9
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (58)
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Kalamazoo
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

When first entering the lobby, you could see it was newly remodeled and it smelled fresh. However, as soon as we opened the door to our room (Rm. #105) there was an odor that smelled like wet dogs. I have two dogs of my own so it's not that I have a distaste for pets, but never has my house... More 

Was this review helpful? Yes 2
lnky, General Manager at Country Inns & Suites London, responded to this review

Dear Guest We truly appreciate you taking the time to submit a review regarding your most recent stay with us! It was unfotunate to hear that you had a less than excellent experience with us however; we sincerely apologize. As you stated, we are in the process of renovating this hotel, and that includes new ownership and new management as... More 

Cincinnati, Ohio
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife, dog and I stayed here on our way home from southern Florida. It is conveniently located right off I75 and had a number of restaurants within walking distance and many more within a few blocks. Gas stations are also very close by. The lobby was nicely decorated and the halls and our rom was very clean. The hotel... More 

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lnky, General Manager at Country Inns & Suites London, responded to this review

Dear Guest We were thrilled to hear that you enjoyed your stay with us! It is our teams goal to provide only exceptional customer service to every guest. I do apologize that we do not have a larger area for your four legged family members; we also have two pommeranians and understand how important it is for them to be... More 

Tennessee
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Girls weekend . spent most of our time in Berea . About 30 min drive . The staff was friendly . Room was clean . My only complaint is getting into the hotel is tricky . You have to drive around the side of Starbucks and it is tricky . So drive slowly . There are lots of restaurants near... More 

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lnky, General Manager at Country Inns & Suites London, responded to this review

Dear Guest We truly appreciate you taking the time to submit a review regarding your most recent stay with us! I hope that you enjoyed your "girls getaway". I know that we have a great location right off the interstate with many restaurants including Starbucks within walking distance, but I also realize that it can be confusing which driveway to... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Clean and quiet...pet friendly....overnight stay... Starbucks next door...would stay there again! Only one restaurant with delivery nearby....only draw back...reasonable rate...beat Priceline when quoted...

Was this review helpful? Yes
lnky, General Manager at Country Inns & Suites London, responded to this review

Dear Guest We truly appreciate you taking the opportunity to submit a review regarding your most recent stay with us! We were thrilled to hear that you enjoyed your time here, and that we were a convienant location that met your needs. I hope that we have the opportunity to serve you again when your traveling through London, KY! Sincerely... More 

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