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Country Inns & Suites London

2.5 of 5 2035 West Highway 192, London, KY 40741
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Certificate of Excellence 2014
Country Inns & Suites London
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Country Inns & Suites London
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183 reviews from our community

Traveler rating
    94
    54
    24
    6
    5
See reviews for
85
33
7
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (183)
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    (46)
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Canton, GA, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Very disappointed. Bed looked like it had been slept in and not cleaned. Bathroom very cold as there was no vent nor any auxiliary heat. Replacement room was OK but still no heat in bathroom. Outside Temp. was about 30 degrees.

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My family and I come in a few times a year from western Ky to visit family , this is the only place we stay . They treat you with respect , makes sure everything is how you want it , so clean and the best service I've ever had at any hotel ! They make it to where it... More 

Was this review helpful? Yes 1
lnky, General Manager at Country Inns & Suites London, responded to this review

Myself and the staff of the Country Inn & Suites of London Kentucky would like to thank you for your kind words. We know in this time of year travel is a must for most and to know that you shared a little time with us puts a smile on our face. We hope to see you again soon. More 

DeWitt, Michigan
1 review
1 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed at this hotel on our way home from Florida. We got in the room and their was pop left in the refrigerator from the last guest. As we were settling in more, we found blood spots on both sets of sheets in the room and the blankets. We had two queen bed suite. We have... More 

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lnky, General Manager at Country Inns & Suites London, responded to this review

Customer satisfaction is extremely important to us, and so we are sorry to hear that our service failed to meet your expectations. When problems occur in our guest rooms, we always strive to correct these concerns promptly. Please know that your concerns will be meticulously evaluated and addressed with our housekeeping department and will be used for implementation to our... More 

burkesville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff and all the amenties are excellent. The atmosphere is very relaxing. The breakfast is exceptional. Not to mention they are located right next to the Stabucks.:) Thanks to all the staff memebers for such a great experience.

Review collected in partnership with Country Inns & Suites By Carlson

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lnky, General Manager at Country Inns & Suites London, responded to this review

Our entire staff would like to thank you for your review. To know we extended a little Southern Hospitality with you during your stay makes our smile a little brighter. We hope to see you again soon! More 

Louisville, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is the second Country Suites we have stayed in the last 3 months. The rooms where clean and the breakfast was good. Also it's pet friendly and that means a lot to us travelers who have pets. My parents are older and with us able to be on the 1st floor it really helped. But last Country Suites we... More 

Review collected in partnership with Country Inns & Suites By Carlson

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lnky, General Manager at Country Inns & Suites London, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Country Inn & Suites of London Kentucky. We look forward to your next stay. More 

Top Contributor
57 reviews 57 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 9, 2014 via mobile

Found the hotel to be what the reviews said. The king bed room was clean and neat. Bed comfortable and the newer style with pillows and bedding. Breakfast was better than some we have had on this trip. A bit of variety with mini omelets. Always kept full and fresh. The doors to the rooms are solid wood so they... More 

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London, Canada
1 review
5 of 5 stars Reviewed November 9, 2014

I would recommend this hotel to anyone looking for good value, friendly staff and comfortable rooms. We had a very late check in due to bad weather on I 40. It was nice to finally arrive and have a good experience as we were all tired and looking forward to a rest. Nothing worse than driving for hours and then... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Newnan, Ga.
Top Contributor
66 reviews 66 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 8, 2014

This is a nice hotel that's convenient to interstate and numerous restaurants. New property, friendly staff, beautiful public areas with excellent breakfast area. Nice breakfast offering. Would rank this as the nicest Carlson property that we've ever stayed in. We will stay here again.

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Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

We only were able to stay here one night, but we enjoyed our stay immensely! Very nice hotel with a very comfortable bed! The complimentary breakfast buffet was superb. I highly recommend this hotel if you ever get to London.

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Tokyo, Japan
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed November 3, 2014

Check in was terrible, staff did not know how to work equipment or how to check us in, had my husband and I in a room with bunk beds and it was almost $40 more than it was supposed to be, king bed was AWFUL and hard and the hallways, yes all of them, smelled like body odor. The room... More 

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Additional Information about Country Inns & Suites London

Address: 2035 West Highway 192, London, KY 40741
Phone Number:
Location: United States > Kentucky > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites London 2.5*
Number of rooms: 75
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Also Known As:
Country Inns & Suites London Hotel London
Country Inns And Suites London
Country Inn London
London Country Inn
Hotel Style:
#4 Romantic Hotel in London
#4 Family Hotel in London

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