We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, London

#4 of 13 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
2035 West Highway 192, London, KY 40741
Special Offer
Book early and Save 15%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Country Inn & Suites By Carlson, London
View Map
Add Photo Write a Review

268 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    137
    77
    32
    13
    9
See reviews for
139
39
11
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (75)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (46)
All months
Florence, Kentucky
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed with kids for weekend trip to lake. Clean hotel, nice staff. Close to the hwy and about a 15 min drive to a boat ramp to launch at lake laurel. Pet friendly and seemed busy when we were there. Breakfast was standard toast cereal etc. it was included but nothing to write home about.

Was this review helpful? Yes 1
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest We appreciate you taking the opportunity to submit a review of your recent stay with us! It was our pleasure to serve you and look forward to another opportunity in the future. I do apologize that we fell short in your expectations from our breakfast, we try to offer a better experience than our competitors by using real... More 

Allen Park, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night en route to a destination in Tennessee. The facility and the room was clean & comfortable...all we needed, and the price was very reasonable.The staff was friendly, and the breakfast room was well supplied

Was this review helpful? Yes
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest We truly appreciate your feedback and business! It's great to hear that we delivering on the value to our guests. Some hotels charge really high rates but do not deliver on the service or amenities; we are in business to make a profit, but it's extremely important to us to exceed the value that the guests are paying... More 

New Lebanon, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I make 4 - 5 trips to London KY a year and stay 2 - 3 nights each trip, for the last 10 years. I always stay at this Hotel, I was hooked the first time. The staff is wonderful, I could not be treated better. They are very helpful and go out of thier way to make your stay... More 

Was this review helpful? Yes
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Anita I would like to personally say thank you for your continued loyalty! We truly appreciate your business and you taking the time to submit a review. It's our pleasure to be able serve you as our guest and look forward to your next visit. Please do not hesitate to reach out to us if there is anything that... More 

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights for a family get together in London. The staff was very helpful. Beds were very comfortable. Room was very clean. Breadfast was very nice, lots of choices. We will stay here again as we have family in London. I love that it is Pet-Friendly.Only thing i would add is have some pet bowls for the pet... More 

Was this review helpful? Yes
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest We were happy to have you and your extended family as our guest! Our team is grateful for the review and look forward to another opportunity to serve you and your family in the future. We normally keep some goodies at our front desk for our four legged friends, I'm sorry we couldn't make those available for you... More 

Laurens, South Carolina
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Name/location=B+ Country Inn & Suites, London KY Staff=A Autumn was very helpful, seemed to be by herself, had to do everything (run the desk, run up the pack and play to our room, check on a broken washing machine, etc) . Elevator= C Room= B came with Fridge=C- tiny and tiny feezer was completely frozen over (see pic) Wi-Fi=D SLOOOW... More 

Was this review helpful? Yes
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest Thank you so much for your review and your business! However, I do sincerely apologize for our internet, we do realize it is hit or miss but we are working with Time Warner to increase our WiFi speed and our television line up; we will have this issue fixed very soon. We look forward to seeing you again... More 

Level Contributor
220 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here one night. This is a cozy, clean hotel with a friendly staff. The breakfast is good with a nice variety of choices. We had a slight issue with the drain in our shower. We reported it when we checked out but it didn't seem like the desk clerk really cared.

Was this review helpful? Yes
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest It was great to hear that you enjoyed your stay with us! Our staff loves people and loves serving our guests, I truly apologize for the attitude of our morning shift front desk team member; I would hate to offer an excuse or speculate on the situation, but please accept our deepest apologies. I hope that you would... More 

Walton, Kentucky, United States
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 weeks ago

We stayed for three nights...rooms were clean. We were disappointed in our last AM at the hotel.The staff took full trays of eggs, biscuits, and gravy away so we could not eat them at 9:30....they went behind the door and started eating it!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
lnky, General Manager at Country Inn & Suites By Carlson, London, responded to this review

Dear Guest We truly appreciate you taking the time to leave us a review! I was surprised to read your comments regarding our breakfast as our breakfast staff has been here for a long time and are dedicated to serving our guests. Our breakfast is an area that we continually excel with our guests; we sincerely apologize for your experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Pool/beach area (3)
Viewed
Room/suite (13)
Viewed
Dining (8)
Viewed
Bathroom (10)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near London
0.1 mi away
Baymont Inn & Suites London
2.9 mi away
Hampton Inn London-North
0.3 mi away
Comfort Suites
Comfort Suites
#5 of 13 in London
4.0 of 5 stars 89 reviews
Show Prices
Show Prices
Show Prices
2.2 mi away
Red Roof Inn London I-75
0.3 mi away
Microtel Inn & Suites by Wyndham London
0.0 mi away
Holiday Inn Express Hotel & Suites London
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay