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Quality Inn London

2.0 of 5
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400 GOP Street, London, KY 40741 (Formerly Park Inn London)
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Quality Inn London
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Ranked #9 of 13 Hotels in London
A recent review
3 of 5 stars reviewed 2 days ago
Ronald R Waterloo, Ontario
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70 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Waterloo, Ontario
20 reviews 20 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Unfortunately, our room was not ready at 3.30 pm. The bed was made quickly, but I had to ask three times for towels! Room was not very large, but was clean. The indoor-outdoor pool, although old, was very nice. Internet access was a bit poor for my tablet. Breakfast had fresh fruit and my required plain oatmeal: The usual Quality... More 

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Dexter, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is just okay. The rooms are large, but very dated. The chairs had stains on them as did the carpet. The room was clean, but it is very old. The hotel itself is in need of painting and general cleanup. The staff was nice and helpful as was breakfast. The breakfast in the morning was probably the best... More 

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Flint, Michigan
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 12, 2015

After driving from Florida, this was the only hotel with vacancy in the area. I checked the reviews and we even asked to see the room first since it was smoking and I have an allergy. The smell was not overwhelming and room was not dirty. When we awoke in the morning and called down to the front desk to... More 

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Travelers are raving about these London hotels

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2015 via mobile

Giving this inn a one star rating only because zero stars is not an option. Stayed at this inn with my family, and had an absolutely terrible experience. Appeared nice, but came to find out our room had no hot water, dirty rooms, no ice, broken fridge, and less than satisfactory accommodation. This inn states,"satisfactory gaurenteed" but that came with... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 10, 2015

As the title implies, this place needs an upgrade in management and maintenance. While the overpriced room was clean and the breakfast more than adequate I noted the following: door difficult to open because it caught on latch, lights unplugged, cigarette burn in bedspread, carpet worn, and toilet did not flush properly. Say, should I lower my rating of this... More 

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Howell, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2015

We checked in very late - 12:30 am. The parking lot was barely plowed from the recent snowfall, but parking was somewhat accessible. There was no toilet paper or towels. When we tried to call the front desk, the phone did not work. There was some "questionable" activity/vehicles coming and going in the parking lot. We were somewhat concerned for... More 

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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 23, 2015

This is an older motel on the I75 route but is up on a hill so it is quiet. The room was on the second floor and had a broken and filthy heater/AC system and an old TV. But the HBO worked but the picture quality was poor. The bed was new and the room was generally clean. There is... More 

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Top Contributor
74 reviews 74 reviews
47 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 7, 2015

At one time, this was a very nice hotel with a beautiful exterior, attractive breakfast area with upholstered chairs, etc. It was probably a nice Comfort Inn and has been downgraded to a Quality Inn. The housekeeping was fair. The upholstery on some of the furniture needs to be replaced, which I assume would be very expensive. The water-heating system... More 

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Kitchener, Canada
2 reviews
2 of 5 stars Reviewed January 18, 2015

The first non-smoking room we were given smelled like smoke. The cigarette burns in the bedding seem to indicate that smoking had taken place there in the not too distant past. The carpets were dirty, garbage under the beds, and the bathroom should have come with do-it-yourself cleaning supplies. The staff was helpful in finding us a less-horrible room. The... More 

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Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
59 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 9, 2014

Motel type hotel – you park by the door of your room. Room was very clean and nicely furnished. Window was sparkling clean, what is very rare. Nice pool off the lobby was well ventilated – no chlorine smell was detected. Very friendly staff with a Southern charm. My wife was bitten by insects or spiders. The hotel should implement... More 

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