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All 13 London hotels

Holiday Inn Express Hotel & Suites London

2.5 of 5 Hotel   |   506 Minton Dr, London, KY 40741
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Holiday Inn Express Hotel & Suites London
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62%
Ranked #7 of 13 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jessica F McCalla, Alabama, United States
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61 people have reviewed this hotel

Traveler rating
    24
    14
    10
    6
    7
See reviews for
26
15
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We decided to stop at thid hotel at 1am on our road trip. A major reason we stopped here first was our platinum ihg membership. We simply needed a good deal for a night's rest and would be gone by 7am. The desk clerk was unfriendly and did not want to stop vacuuming to help us when we came in.... More

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McCalla, Alabama, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The décor in this Holiday was very different then others I have stayed in. It kinda remind me of the famous "London" over seas with the color choices and gold. Very proper and business like people here. The breakfast was suppose to end at 10AM.. but when I went down at 9:30, she was already putting everything up, so that... More

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Windsor, Canada
Top Contributor
83 reviews 83 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 14, 2014

I stopped in for a night on my way home from Alabama. This property is clean, well maintained and affordable. Unfortunately, I left too early in the morning to enjoy the breakfast, but I had an excellent night's sleep. The beds are extremely comfortable, and I have a bad back which makes being comfortable very difficult. The location is also... More

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The Villages, Florida
1 review
1 of 5 stars Reviewed July 11, 2014

Looks can be deceiving. What looks like a very nice hotel on the outside and in the lobby is merely a facade for what looks like years of cost-cutting and inattention....lack of care, really. The room was uncomfortably humid and stuffy for the first hour we were there, and there was no exhaust fan in the bathroom....leaving the AC off... More

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HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were not able to deliver this for you. Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. With this said, I will assure you that I will... More

Travelers are raving about these London hotels

Lexington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

Great hotel. Location is convenient with easy access to I75 and several restaurants are nearby. Room was nice and clean. Staff was friendly and helpful. I would recommend this property to anyone traveling through the area.

Was this review helpful? Yes 1
Charlotte, North Carolina
Top Contributor
213 reviews 213 reviews
19 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed June 15, 2014

We had not made reservations before hand just headed down I-75 on the way home. Called and they said they had one room left which was a handicap room. Fine by me since I have bad knees. The room was large and the king bed was good. We stayed in room 203 which was just off the elevator and near... More

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HolidayInnLondonKY, General Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you for staying with us and for sharing your experience on Trip Advisor! We are looking forward to serving you again soon! More

Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 13, 2014

Stayed one night on way from Ohio back home to NC. Made a reservation via 800#. The hotel is right off the interstate and local eateries close by. The Room they placed us in was a Handicap room. Fault of the 800#. But this room was the size of 3 rooms in length. King bed and a seating area at... More

Was this review helpful? Yes 1
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Please do come again and thank you for valuing what we are trying to do in our remodel. It's important for us to know what works and what does not. We have heard and read the comments and we will complete all the necessary improvements to make future stays enjoyable. Thanks again for taking the time to respond. More

Oak Lawn, IL
Senior Contributor
26 reviews 26 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 9, 2014

The bed was very comfortable. However, the breakfast buffet was terrible. They only had one person doing the buffet and she was also running back and forth from the kitchen to the front desk checking people in and out. The buffet was empty and it took forever for her to fill it, so we gave up and left. Not organized... More

Was this review helpful? Yes
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review... More

South Euclid, Ohio
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 4, 2014

Spent one night in this beautiful facility. Desk clerk was extremely nice and funny. The room was decorated beautifully, clean and very comfortable king bed. Found it to be a great place to stay. Breakfast was good also. Only negative comment wound be about the fitness center which is quite small and we had difficulty getting some of the machines... More

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HolidayInnLondonKY, General Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you so much for staying with us. I will be sure to share your kind words with our staff, as this is the service we aim for! We hope to see you again really soon. More

Sevierville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2014

We told the front desk clerk that the juice in the breakfast area was rancid,never shut it down, left for others to get and the manager wich was a lady was rude, tried to say we smoked in the room and we did not, not the kind of treatment you expect for the price you pay and beside's no one... More

Was this review helpful? Yes 1
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you for taking out of your busy day to leave us review. However, I would like to offer a sincere apology for any inconvenience you may have went through during your stay. We are non smoking property and when other guests reports to our staff of smoking occurring in one of our rooms we must act on it. While... More

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Additional Information about Holiday Inn Express Hotel & Suites London

Address: 506 Minton Dr, London, KY 40741
Phone Number:
Location: United States > Kentucky > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites London 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites London
Holiday Inn London
London Holiday Inn

50 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Take a video tour of the hotel. The Holiday Inn Express Hotel & Suites London is conveniently located on I-75 halfway between Lexington, KY and Knoxville, TN. We are nestled in the heart of Kentucky's Daniel Boone National Forest. The surrounding area of Laurel County offers numerous lakes & streams, gently rolling hills, and natures finest outdoor recreational facilities. London is also the home of the world famous Chicken Festival. Hotel features include an indoor heated pool, fitness center, 24 hr business center, and free high speed Internet access (both wireless and cable). Our hotel also offers our complimentary Express Start Continental breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar. We have also created the world's best tasting cinnamon roll. Visit London, KY and Stay Smart at the Holiday Inn Express Hotel.Lexington, KY - 75 miles N. Cincinnati, OH -160 miles N. Louisville, KY - 160 miles NW. Bowling Green, KY - 99 miles W. Knoxville, TN - 95 miles S. Atlanta, GA - 300 miles S. Downtown London - 1.5 miles NW. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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