We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites London

#7 of 13 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
506 Minton Dr, London, KY 40741
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Hotel & Suites London
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites London
Write a Review

74 reviews from our community

Traveler rating
    29
    16
    14
    7
    8
See reviews for
31
19
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (19)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (13)
All months
Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My cousin and I decided to break up our road trip from Georgia to Michigan. We didn't have reservations, but when we decided to stop, we were at the London, Kentucky exit. We were both familiar with Holiday Inn Express at other locations and felt that it would be the best choice. The beds were big and comfy with plenty... More 

Was this review helpful? Yes
Hamilton, Ontario, Canada
Top Contributor
61 reviews 61 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night in this hotel on our way home from Florida and had a good experience. The reception clerk was friendly and helpful and the room was clean, nicely appointed and spacious with a very comfortable bed. A good hot shower and tasty breakfast were much appreciated! There was a good selection of restaurants nearby for dinner.

Was this review helpful? Yes
Carlsbad, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2015

March 5, 2015 - Another near foot of snow has hit southeastern Kentucky - roads are treacherous with only a few hardy souls out there... I had the 'pleasure' of driving an hour to my reservation at Country Inn & Suites only to be told that there would be a $900 hold on my credit card for my extended stay... More 

Was this review helpful? Yes
Walhalla, South Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

Great room. Very clean. Good breakfast. Nice staff. Great location to restaurants and shopping. The pool area was very clean as well as the gym. Weather was sketchy but late check out was an option just in case.

Was this review helpful? Yes
Springfield, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 11, 2015

Stayed in London, Ky on 2/6/5015 for one night. Checked in after spending 36 hours at the hospital and coming very close to losing a grandchild and great grandson. Not one word was said about this being a "smoke free hotel" and I was billed an additional $150.00 When I called the hotel to ask about the charge, the man... More 

Was this review helpful? Yes
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Sorry to hear about your family and your recent experience. Let me start off and inform you that we have been a Non Smoking property for over 5 years now. You stated that you always stay with us, which we found no record of you ever staying with us before. If that was the case you would have known that... More 

Plainfield, Illinois
Top Contributor
102 reviews 102 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 28, 2015

Now that I threw the cons out in the title let me explain. Cons: The room lighting was bad, dark due to low lighting and wall color. The exercise room was bad, both treadmills did not work (started ran 30 seconds and abruptly stopped) , the elliptical and bike did not work (electrical down), the Boflex Treadclimber worked but was... More 

Was this review helpful? Yes 2
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you for taking the time to write a review about our hotel. It is regrettable to hear that you only found our hotel at it's average best. Allow me to sincerely apologize for any shortfalls that may have caused you inconvenience, particularly with some room amenities, the internet service provided and breakfast served. Please be assured that all your... More 

Jackson, Michigan
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed January 13, 2015

We spent 14 nights in hotels on this vacation, and our last stop was this one. It's really just OK. We asked for a suite with sofa bed (for the kids) and got it, but there were no sheets, blankets, or pillows for that. I was willing to let that go; I went to the front desk and got those,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear nitw63, Thank you for taking the time to write a review about our hotel. It is regrettable to hear that you only found our hotel at it's average best. Allow me to sincerely apologize for any shortfalls that may have caused you inconvenience, particularly with some room amenities, the internet service provided and breakfast served. Please be assured that... More 

Travelers are raving about these London hotels

Oshawa, Canada
Top Contributor
149 reviews 149 reviews
22 hotel reviews
257 helpful votes 257 helpful votes
1 of 5 stars Reviewed December 6, 2014

We stayed at this site and we were far from satisfied with the site. My King Suite had a broken desk leg and a leg missing from our sofa (found under the sofa). The edges of the room has not been cleaned very well and had an accumulation of dirt and dust. The night manager was advised and he was... More 

Was this review helpful? Yes 3
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I... More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 24, 2014

We stopped at this hotel after driving for what seemed like all day for a rest before starting up the next morning. Options for places to stay along I-75 are plentiful, and normally relatively inexpensive. I was surprised the rate for one night was $99, plus tax. I was to tired to get back in the car and search for... More 

Was this review helpful? Yes 2
HolidayInnLondonKY, Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you for leaving us a feedback. We would also like to apologize for the overall dissatisfaction you had experienced. Your comments have been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 16, 2014

We stopped at this hotel to get relief from an 18 hour road trip. We arrived around 11 pm and the room was exactly what we needed. Two very comfortable queen beds, a flat screen tv and great shower. A couple of issues were the lack of plugs for our phones, a faucet that wouldn't stay on unless the water... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (12)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question