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Holiday Inn Express Hotel & Suites London

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506 Minton Dr, London, KY 40741
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Holiday Inn Express Hotel & Suites London
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Holiday Inn Express Hotel & Suites London
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78 reviews from our community

Traveler rating
    30
    18
    14
    7
    9
See reviews for
32
20
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (23)
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Macon, Georgia
Top Contributor
62 reviews 62 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We usually stop here on our way to Columbus Ohio for a yearly trip to a convention. Clean rooms, great breakfast & an easy on & off the interstate. The staff is kind, the best comfortable & the rooms quiet. & I really enjoy their breakfast bar!

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Dayton, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were traveling for a long weekend and stayed at 3 different Holiday Inn Express Hotels; this by far was the worst. I am an Executive Housekeeper at an IHG property in Ohio and let me state that I hold cleanliness to a high standard. From check in I wasn't happy. The guy was dry and non-friendly. Very short, didn't... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Chrisie G, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, please accept our sincere apologies if your stay was negatively affected due to the... More 

Travelers are raving about these London hotels

Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped at this location during our travels back home. There were emergency warnings coming across the radio of damaging storms approaching the area quickly. We pulled into the hotel and was greeted by the male clerk (Derek) that was very friendly and accommodating. Upon checking in Derek informed us of the emergency procedures and safety locations if the storm... More 

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West Bloomfield, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean, friendly staff, nice breakfast. A perfect spot to stop for a night during our travels. Great location with plenty of resteraunts and stores around. Convenient proximity to I-75. We would stay here again.

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Detroit, Michigan
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 1, 2015

My cousin and I decided to break up our road trip from Georgia to Michigan. We didn't have reservations, but when we decided to stop, we were at the London, Kentucky exit. We were both familiar with Holiday Inn Express at other locations and felt that it would be the best choice. The beds were big and comfy with plenty... More 

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Hamilton, Ontario, Canada
Top Contributor
61 reviews 61 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 25, 2015

We stayed one night in this hotel on our way home from Florida and had a good experience. The reception clerk was friendly and helpful and the room was clean, nicely appointed and spacious with a very comfortable bed. A good hot shower and tasty breakfast were much appreciated! There was a good selection of restaurants nearby for dinner.

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Carlsbad, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2015

March 5, 2015 - Another near foot of snow has hit southeastern Kentucky - roads are treacherous with only a few hardy souls out there... I had the 'pleasure' of driving an hour to my reservation at Country Inn & Suites only to be told that there would be a $900 hold on my credit card for my extended stay... More 

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Walhalla, South Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

Great room. Very clean. Good breakfast. Nice staff. Great location to restaurants and shopping. The pool area was very clean as well as the gym. Weather was sketchy but late check out was an option just in case.

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Springfield, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 11, 2015

Stayed in London, Ky on 2/6/5015 for one night. Checked in after spending 36 hours at the hospital and coming very close to losing a grandchild and great grandson. Not one word was said about this being a "smoke free hotel" and I was billed an additional $150.00 When I called the hotel to ask about the charge, the man... More 

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HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Sorry to hear about your family and your recent experience. Let me start off and inform you that we have been a Non Smoking property for over 5 years now. You stated that you always stay with us, which we found no record of you ever staying with us before. If that was the case you would have known that... More 

Plainfield, Illinois
Top Contributor
102 reviews 102 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed January 28, 2015

Now that I threw the cons out in the title let me explain. Cons: The room lighting was bad, dark due to low lighting and wall color. The exercise room was bad, both treadmills did not work (started ran 30 seconds and abruptly stopped) , the elliptical and bike did not work (electrical down), the Boflex Treadclimber worked but was... More 

Was this review helpful? Yes 2
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you for taking the time to write a review about our hotel. It is regrettable to hear that you only found our hotel at it's average best. Allow me to sincerely apologize for any shortfalls that may have caused you inconvenience, particularly with some room amenities, the internet service provided and breakfast served. Please be assured that all your... More 

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