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Holiday Inn Express Hotel & Suites London

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506 Minton Dr, London, KY 40741
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1 room 1 adult
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Holiday Inn Express Hotel & Suites London
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95 Reviews from our TripAdvisor Community

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Pike Bay, Canada
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

We ended up here because of snow conditions. Were charged about 40% more then we would have paid elsewhere but we needed a room so did it. Parking lot was never cleared even though all other businesses in the area were done. Saw one older guy take a nasty fall because of this. Room seemed to have too much furnature... More 

Helpful?
Thank Doug V
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I usually stay at the Hampton London north but IHG offered extra points if I stayed in January. This hotel is currently under remodeling and the room that I was in was mostly remodeled with the exception of the drapes so it still looks pretty tacky. The bed was pretty good but a ton of light came under under the... More 

Helpful?
Thank Michele B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Michele B, Thank you for submitting your review of our hotel. It is great to hear that you liked the bed quality in your room. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. It seemed like there were numerous let down... More 

London, Kentucky
2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

I stay in a lot of hotels, as I travel often. This hotel was superb.to day the least. The rooms are very clean, room service very nice and a very quite place. The breakfast was very good too. There was a wide variety to choose from. Plus they had an indoor pool and hot tub!

Helpful?
Thank James H
Crittenden, Kentucky
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 11, 2015

Terrible housekeeping! Checked into room 212 and there was garbage in the room on the desk, desk was sticky, and pee on the toilet so the toilet was definitely not cleaned which makes you wonder if they even changed the sheets or cleaned anything else! They gave me room 307 which had no place to hang clothes, it was under... More 

Helpful?
1 Thank Tom R R
HolidayInnLondonKY, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry that we fell below your expectation regarding orderly and cleanliness which was unacceptable. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our... More 

Travelers are raving about these London hotels

Columbus, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 21, 2015 via mobile

In the middle of a renovation currently. Some work in our room still needed to be done, but what had been done is nice. Great light in the bathroom. Bed comfortable. Near a medical center. ...emergency sirens several times. Staff very friendly and dressed professionally.

Helpful?
Thank Terry S
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Terry S, Thank you for taking the time to write a review about your recent stay. I am glad to hear that we were able to meet your expectations when it comes to providing a friendly service and comfortable beds. However, allow me to apologize for any inconvenience you may have experienced with the noise levels. While it is... More 

Centerville, Georgia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 21, 2015

The front desk clerks were dressed professionally and spoke professionally and very helpful with our questions. The hotel was clean and offered many amenities and close to restaurants. Our room was great and a large TV that allowed my husband and I to watch our favorite football teams win and lose.

Helpful?
Thank lizzyjanehunter
Bella Vista, Arkansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 16, 2015 via mobile

Stayed here 1 night with a co-worker in a business trip. Check in was smooth and the front desk guy was great. Went to my room and there were no linens and the headboard was in the floor by the door. There was a sign in the elevator that said they were remodeling so I assumed they had started here.... More 

Helpful?
1 Thank Bobby C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Bobby C, Thank you for taking time to post a review of our property. Please accept our apologies for the issues you had with the room's cleanliness. Rest assure that this will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 5, 2015 via mobile

Absolutely a gem amongst strip mall glitter. Excellent staff, high standards of clean and nicely appointed. Breakfast was standard fare, edible with cardboard flavor. However I would listen to the desk clerks recommendations for dinner. Dylan recommended Dino's Italian/Greek restaurant. In this dry as in no alcohol county Dino's is a must with their own ale & tasty cuisine.

Helpful?
Thank 461suzanned
Columbia, South Carolina
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed September 2, 2015

very nice...just off of I-75, ,very quiet(surprising)staff very nice, pool was great very relaxing, no screaming kids((been there, done that) walking distance to a Starbuck's!! Went to see son & his family, had great visit and a great night sleep

Helpful?
Thank nancy t
Boston, Massachusetts
Level Contributor
151 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed August 25, 2015

This hotel is right off of a major interstate, in the heart of Kentucky, and it absolutely feels like it. I guess depending on the person, that could be a good thing or a bad thing. In my opinion the hotel felt more like a motel. Besides the breakfast room, the hotel is in severe need of modernization. My room... More 

Helpful?
Thank Evan M
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites London, responded to this review

Dear Evan M, Thank you for taking the time in posting a review about our property on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting the cleanliness of our rooms. However, we apologize your room accommodations were not as nice as you expected.... More 

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