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Econo Lodge

2.0 of 5
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105 Melcon Lane, London, KY 40741
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Econo Lodge
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Ranked #11 of 13 Hotels in London
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38 reviews from our community

Traveler rating
    8
    3
    5
    7
    15
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13
8
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Vine Grove, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Good value for your money and very helpful people. My car didn't start and they gave me a jump start on way to take my family to Florida for spring break. We were hit with a heavy snow storm and the Econolodge people were great.

Was this review helpful? Yes
econolodgelondonky, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thank you so much for commenting. I’m glad we could help you through a couple of unfortunate experiences and provide you a comfortable, affordable room. We take real pride in doing what it takes to satisfy guests. I hope you will make us your first choice every time you pass through the London area. We’ll be here for... More 

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed April 12, 2015

My husband and I were traveling through Kentucky on our way north and needed a place to sleep for the night. The hotel we usually stay at was booked so we needed another economy hotel to stay the night in. This hotel was at the very bottom of quality of any economy hotel we have ever stayed in. The room... More 

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econolodgelondonky, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. Your experience is... More 

Travelers are raving about these London hotels

San Antonio, Texas
Top Contributor
77 reviews 77 reviews
57 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 8, 2015

I was quite impressed with this particular EconoLodge! A very nice and professional staff, clean rooms with good basic amenities, and in a good location with many restaurants within walking distance. I was in my 18-wheeler when I stayed there and they have a good parking area for larger vehicles on the south end of their property. I would definitely... More 

Was this review helpful? Yes
Michael G, Front desk clirck at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. we hope to see you again soon!.. More 

New Hamburg, Ontario, Canada
Top Contributor
132 reviews 132 reviews
19 hotel reviews
221 helpful votes 221 helpful votes
1 of 5 stars Reviewed April 3, 2015

We had a coupon discount from the Georgia hotel booklet. The first room 220 hadn't been cleaned, there was a dirty washcloth on the floor, black hairs in the bathroom sink, and toilet. The floor outside the shower felt like it would fall threw. The carpet into the bathroom had come loose. The windows hadn't been cleaned in months. There... More 

Was this review helpful? Yes
Michael G, Front Office Manager at Econo Lodge, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided us to make improvements to ensure we offer an exceptional experience... More 

SCS, Michigan
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 15, 2015

I usually rate a motel only on the quality of the overnight's sleep; clean, no bugs, no smoke, hot water and no frat parties. My room (205) passed all of these but.....the hallway noticeably smelled of cigarette smoke. The beds and furniture were clean but the coffee pot was very dirty as was the hot plate under the glass coffee... More 

Was this review helpful? Yes 1
econolodgelondonky, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thank you so much for commenting. I’m sorry that some maintenance issues and other lapses detracted so much from your stay. While I’m pleased you were able to get a good night’s sleep with us, I sincerely apologize for any ways we fell short of meeting your expectations. We take the guest experience seriously and will do better... More 

New Market, Virginia
1 review
1 of 5 stars Reviewed March 5, 2015

This is the worst place I have ever stayed shower nasty freezie pops in tridge from prior people mirrrors has dirt on then could write your name on tv from build up dust holes burnt in bed spreads commode nasty coffee pot yellow from build up stains parking lot full of snow never pulled off please do yourself a favor... More 

Was this review helpful? Yes
Amrutp, Director of Sales at Econo Lodge, responded to this review

your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. we hope to see you again soon.! More 

1 review
1 of 5 stars Reviewed February 18, 2015

I love Econo Lodge, I stay there regularly. But this hotel is terrible. They lied to my face and said they would have their parking lot cleared of snow in the morning after I checked in. After 2+ hours stuck in their parking lot, I had to pay a $150 tow bill to get pulled out of a foot of... More 

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Amrutp, front desk at Econo Lodge, responded to this review

Thank you for taking the time to respond to our online survey More 

South Point, Ohio
1 review
2 of 5 stars Reviewed December 22, 2014

So I'm pretty low maintenance. When I read bad reviews on here I often think many are just expecting perfection at a discount price. I am not. I like a clean comfortable room - that's about all. The Econo Lodge in London, KY is neither. Worn, dated, beds that feel they are made of cement, disgusting breakfast with expired pastries,... More 

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econolodgelondonky, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Chatham, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 26, 2014

Travelling home for trip in southern US. Looking for a decent place at a decent price. Hotel was 'tired'; sewage backed up into the bathroom sink. Patched holes in hallway where something had leaked badly. Asked for refund and left.

Was this review helpful? Yes 1
econolodgelondonky, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thanks for commenting despite not staying with us. I’m sorry that we could not meet your needs. We focus on providing the best possible guest experience, and I apologize that there was a plumbing problem when you visited. This has been corrected, and we’ve made repairs. I regret that we weren’t at our best when you visited and... More 

Kalamazoo, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2014

I am a frequent traveler and have stayed in nice hotels as well as budget motels all over the U.S. This Econolodge is definitely the worst motel I've ever seen! The lobby looked clean and inviting, and the desk clerk was nice, and those were the only good things about the motel. After arriving late at night, tired from a... More 

Was this review helpful? Yes 1
econolodgelondonky, Webmaster at Econo Lodge, responded to this review

Dear Guest, Thanks for commenting. I regret that we could not provide a pleasant experience for you. You can be sure that we use the services of a professional pest control company regularly to make sure any issues that develop are quickly brought in check. I apologize if we failed you in any way and hope you will give us... More 

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