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Comfort Inn & Suites

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2400 Buena Vista Drive, Lexington, KY 40505 (Formerly Baymont Inn and Suites Lexington)
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1 room 1 guest
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Comfort Inn & Suites
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56 Reviews from our TripAdvisor Community

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Traveler rating
    22
    24
    4
    1
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Comfort Inn & Suites
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murray,ky
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 9, 2015

this was one of the best comfort inn we have stayed at was right on interstate so I did ask for room on other side as I had seen on here and glad I did it was loud rooms was huge very well decoration only thing if you are short or older the beds are really tall off the ground... More 

Was this review helpful? Yes 2
Tricia B, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to leave such nice remarks about your experience. We are thrilled that you were happy with your stay. I will be sharing your review with my staff so that they will be reminded of what a good job they are doing. Thank you again! Warmest Regards, Tricia Olsen, CHO... More 

Rochester Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 8, 2015

Hotel is a step up from your normal reliable Comfort Inn. Hotel seems to be geared towards business cliental. Stayed on the Friday before Memorial Day weekend so there wasn't the hustle of the business and conferencing world but enjoyed the typical attentive service afforded this group. Room was not a suite but a single king room. It was a... More 

Was this review helpful? Yes
Tricia B, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you very much for taking the time to leave us positive feedback on tripadvisor. We use these reviews to share with our staff for training purposes so, we do appreciate you! It is our hope that we will see you again in the near future. Warmest Regards, Tricia Olsen, CHO General Manager Comfort Inn & Suites More 

York, South Carolina
1 review
4 of 5 stars Reviewed May 31, 2015

My family really enjoyed our stay going and coming on a recent trip. The rooms were extra large and in excellent condition. The beds were great as well as the breakfast. The staff were very friendly and helpful.

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review the hotel. We appreciate your business and we value your comments. Please stay with us again the next time you visit Lexington, KY. Thank you, Jamie Blanton General Manager More 

Wildomar
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is our second trip traveling cross-country from coast to coast, and I can say wholeheartedly that this is the nicest and most professional hotel we have ever encountered. Especially with my husband in a wheelchair, they went beyond the extra mile to make sure we were well taken care of. Would give them 10 stars if I could!

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your patronage. We appreciate the time you spent to complete the review of your most recent stay. Please visit with us again soon! Thank you, Jamie Blanton General Manager More 

Monroe, Michigan
2 reviews
5 of 5 stars Reviewed May 27, 2015

Rate very attractive, room super clean, beds very comfortable...firm, quiet night, surprisingly good, hot breakfast. All in all...for what we paid, 5 out of 5. Keep in mind this do not mean a 5 star hotel, but our stay was def 5 out of 5 stars!

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We appreciate your business and we value your comments. Please visit with us again soon! Thank you, Jamie Blanton General Manager More 

Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 26, 2015

When you book your stays online as I do, you are at the mercy of the travel gods. This recently opened Comfort Inn abuts a major interstate with no buffer zone. The traffic, especially the truck traffic, was constant throughout the night. If the architects were aware of the location they should have installed noise dampening windows/walls to keep the... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Eric, Thank you for your review of the hotel. Our staff takes your comments to heart and we are sorry for any inconveniences you experienced during your stay. We value your business and we look forward to your return. Thank you, Jamie Blanton General Manager More 

Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 20, 2015

The front desk, the cleaning staff and breakfast staff were so smiling and pleasing. The bed was comfortable with plenty of pillows. Bath, TV, were up to snuff and loving having a fridge and microwave.. KUDOS

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to survey the hotel. We appreciate your business and we value your feedback. We look forward to hosting your next stay with us. Please visit us again soon! Thank you, Jamie Blanton General Manager More 

Naples, New York
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 14, 2015

I asked for non-smoking. The room reeked of smoke and mold. I asked for a change. They said no. I slept with a shirt over my head. I had sinus problems for several days after. Would not recommend to anyone. I emailed Comfort Inn and they blew me off by saying all their hotels are franchises and they would forward... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing the hotel. We appreciate your business. We are sorry you did not have 100% satisfaction with your stay. I assure you this is not typical of the service we provide. WE would love for you to visit us again and give us another chance at providing you with superior customer service. Thank you, Jamie Blanton General... More 

NJ,USA
1 review
4 of 5 stars Reviewed May 7, 2015

Stayed three nights, would stay again.One day housekeeping failed to clean room/new towels,etc, Management addressed and compensated. Breakfast was standard buffet. Off interstate and close to stores/chain restaurants

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the Comfort Inn and Suites. We appreciate your business and we hope to see you again soon! Jamie Blanton General Manager More 

Partridge, Kentucky
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 6, 2015

We stayed at this location in late April 2015. It was just after a big event at the KY Horse Park and the first thing we noticed was all the cleaning staff working hard to get the rooms/lobby cleaned back up. We used a coupon from the red interstate motel book to stay here and got a great rate. This... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel. We appreciate your business and hope to see you again soon. Thank you, Jamie Blanton General Manager More 

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