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Comfort Inn & Suites

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2400 Buena Vista Drive, Lexington, KY 40505 (Formerly Baymont Inn and Suites Lexington)
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43 Reviews from our TripAdvisor Community

Traveler rating
    17
    18
    3
    1
    4
See reviews for
11
14
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (23)
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York, South Carolina
1 review
4 of 5 stars Reviewed 2 days ago NEW

My family really enjoyed our stay going and coming on a recent trip. The rooms were extra large and in excellent condition. The beds were great as well as the breakfast. The staff were very friendly and helpful.

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Wildomar
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This is our second trip traveling cross-country from coast to coast, and I can say wholeheartedly that this is the nicest and most professional hotel we have ever encountered. Especially with my husband in a wheelchair, they went beyond the extra mile to make sure we were well taken care of. Would give them 10 stars if I could!

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Monroe, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

Rate very attractive, room super clean, beds very comfortable...firm, quiet night, surprisingly good, hot breakfast. All in all...for what we paid, 5 out of 5. Keep in mind this do not mean a 5 star hotel, but our stay was def 5 out of 5 stars!

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Senior Contributor
42 reviews 42 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

When you book your stays online as I do, you are at the mercy of the travel gods. This recently opened Comfort Inn abuts a major interstate with no buffer zone. The traffic, especially the truck traffic, was constant throughout the night. If the architects were aware of the location they should have installed noise dampening windows/walls to keep the... More 

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Denver, Colorado
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The front desk, the cleaning staff and breakfast staff were so smiling and pleasing. The bed was comfortable with plenty of pillows. Bath, TV, were up to snuff and loving having a fridge and microwave.. KUDOS

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Naples, New York
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I asked for non-smoking. The room reeked of smoke and mold. I asked for a change. They said no. I slept with a shirt over my head. I had sinus problems for several days after. Would not recommend to anyone. I emailed Comfort Inn and they blew me off by saying all their hotels are franchises and they would forward... More 

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Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing the hotel. We appreciate your business. We are sorry you did not have 100% satisfaction with your stay. I assure you this is not typical of the service we provide. WE would love for you to visit us again and give us another chance at providing you with superior customer service. Thank you, Jamie Blanton General... More 

NJ,USA
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed three nights, would stay again.One day housekeeping failed to clean room/new towels,etc, Management addressed and compensated. Breakfast was standard buffet. Off interstate and close to stores/chain restaurants

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Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the Comfort Inn and Suites. We appreciate your business and we hope to see you again soon! Jamie Blanton General Manager More 

Partridge, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this location in late April 2015. It was just after a big event at the KY Horse Park and the first thing we noticed was all the cleaning staff working hard to get the rooms/lobby cleaned back up. We used a coupon from the red interstate motel book to stay here and got a great rate. This... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel. We appreciate your business and hope to see you again soon. Thank you, Jamie Blanton General Manager More 

Brisbane, Australia
Top Contributor
86 reviews 86 reviews
62 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 26, 2015

This hotel is welcoming and the beds are very comfortable. The rooms are spacious and clean and equipped with what you need. Sadly the walls are paper thin. You can hear everything your neighbours are saying and doing! Fortunately we were at the end of the hall and our nearest neighbours were relatively quiet. Even so, we were woken by... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel. We appreciate your feedback and we highly value your business. Our team looks forward to your next visit to Lexington, KY. We hope your next stay is more enjoyable than the previous stay. Thank you, Jamie Blanton General Manager More 

Top Contributor
64 reviews 64 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 25, 2015

We arrived late and Hotel was nearly booked and very crowded due to area events. Very friendly staff member found a vacant room for us. It had obviously recently been renovated and was very nice. Hallway had a little bit of musty smell but the room was very spacious and comfortable. The beds were soft and the pillows were great.... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

We appreciate your feedback. Thank you for choosing the Comfort Inn and Suites-Lexington for your accommodations. We look forward to your return. Thank you, Jamie Blanton General Manager More 

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