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Comfort Inn & Suites

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2400 Buena Vista Drive, Lexington, KY 40505 (Formerly Baymont Inn and Suites Lexington)
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Best prices for: 1 room 1 guest
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Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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36 reviews from our community

Traveler rating
    15
    13
    3
    2
    3
See reviews for
7
12
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (36)
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    (16)
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    (15)
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1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely hotel great staff minus the general manager. If you have a problem do not agree to speak to her. She will tell you there is nothing she can do to help you with your bill except say you signed the paper its to late to change it, she laughed everything off. She argued with my grandmother who is 87... More 

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Brisbane, Australia
Top Contributor
83 reviews 83 reviews
59 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is welcoming and the beds are very comfortable. The rooms are spacious and clean and equipped with what you need. Sadly the walls are paper thin. You can hear everything your neighbours are saying and doing! Fortunately we were at the end of the hall and our nearest neighbours were relatively quiet. Even so, we were woken by... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel. We appreciate your feedback and we highly value your business. Our team looks forward to your next visit to Lexington, KY. We hope your next stay is more enjoyable than the previous stay. Thank you, Jamie Blanton General Manager More 

Top Contributor
63 reviews 63 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived late and Hotel was nearly booked and very crowded due to area events. Very friendly staff member found a vacant room for us. It had obviously recently been renovated and was very nice. Hallway had a little bit of musty smell but the room was very spacious and comfortable. The beds were soft and the pillows were great.... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

We appreciate your feedback. Thank you for choosing the Comfort Inn and Suites-Lexington for your accommodations. We look forward to your return. Thank you, Jamie Blanton General Manager More 

Houston, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is right on I-75 and has very poor noise insulation. In addition, interior noise level poor...door banging up and down hall was all night! Front desk did not seem to care or respond. I agree with the review entitled..."Never again".

Was this review helpful? Yes 1
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review of the hotel. We appreciate your feedback and we would like you to know we take your comments to heart. Our team is working on a solution to the noise coming from I-75. As far as the other noise you experienced during the stay, we greatly apologize for any inconveniences this may have caused. I... More 

LaPorte
Top Contributor
115 reviews 115 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice rooms, clean. Beds were nice and high. Wonderful white comforter on beds. Great pillows, 2 soft and 2 firm on each bed. Shower had great water pressure and nice hot water. Swimming pool was open till 11pm, wonderful. Breakfast was really good, nice selection to choose from. Hotel is close to 20 other places to eat. Very nice... More 

Was this review helpful? Yes 1
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your stay review. We appreciate your compliments and value your business. Our team looks forward to your next visit to Lexington, KY. Please stay with us again soon. Thank you, Jamie Blanton General Manager More 

Blountville, Tennessee, USA
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Everything was just as expected from the Comfort Inn hotel chain - great. I was disappointed a bit when I went to the pool area expecting a hot tub to get out the kinks from traveling. My mistake, though; the hotel recap only stated indoor pool. Loved the variety of hard/soft pillows to choose from. Nice touch.

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the review of the hotel. We are glad you enjoyed your stay and we hope you will visit us again soon! Again, thanks for taking the time to tell us how we did. Sincerely, Jamie Blanton General Manager More 

Top Contributor
60 reviews 60 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The whole rewards system (Choice Privileges) was completely down. While waiting in line 2 patrons were given rooms that were already occupied. Felt sorry for the poor girl at the desk who had 6 people in line and the office manager chose not to assist. Everything had to be done by hand. Our room had a used towel and washrag... More 

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response to the survey. We appreciate your business and I apologize for the inconveniences you experienced. I assure you this was not typical of the service we provide to our guests. We value your feedback and we want you to know we take your comments to heart. Our team would like another chance at providing you... More 

Parkville, Missouri
Top Contributor
57 reviews 57 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed one night on March 30. We had a King room. The room was very clean and nice. The rooms are very small and not a lot of room to move around. I was surprised that even though our room faced the interstate, the noise from the trucks and other traffic was not bad enough to keep me awake.

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your response to the survey. We appreciate your business and we hope you join us again soon! Thank you, Jamie Blanton General Manager More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this location multiple times when it was Baymont, but it is so much better since the renovation. It looks like a totally differnt hotel. The rooms are clean and comfortable. The breakfast wasn't so good because they ran out of food, but I will be back.

Was this review helpful? Yes 1
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. Our team strives to provide the "perfect stay" to our guests. We appreciate your feedback and hope you stay with us again soon. Thank you, Jamie Blanton General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was Great. Went well out of their way to Help me out. Best customer service I have seen in awhile and I travel a 40+ weeks a year. Clean, easy access, friendly. Stayed 7 days. Would definitely recommend.

Was this review helpful? Yes
Jamie B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay! We appreciate your business and on behalf of the staff, "thank you" for the compliments! We look forward to your next visit to Lexington, KY and hope you stay with us again soon. Thank you, Jamie Blanton General Manager More 

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