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All 64 Lexington hotels

Extended Stay America - Lexington - Nicholasville Road

2.0 of 5 Hotel   |   2650 Wilhite Drive, Lexington, KY 40503
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Extended Stay America - Lexington - Nicholasville Road
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Ranked #41 of 64 Hotels in Lexington
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43 reviews from our community

Traveler rating
    14
    6
    6
    6
    11
See reviews for
8
4
8
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would recommend this hotel to anyone family or friends. It is one of the brag hotels I have ever stayed at but the best thing if all was that I got it cheaper than anywhere else in that area even the nasty hotels had higher prices than here. If you want a great hotel at a great price I... More

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Lakewood
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were going to stay in Lexington on the way back from Georgia on Friday the 19th of Sept. We called and booked and a room here, based on the fact we had stayed in Extended stays in White Plains NY and it had been an excellent room. When we got to the Hotel, the office was dirty, there was... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Ron - Thank you for taking the time to write a review of our hotel. I am very sorry to hear about the cleanliness issues you experienced upon arrival. I will be meeting with our housekeeping staff to ensure this issue does not continue in the future. Thank you for bringing this to our attention. We hope to have the... More

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 12, 2014

Years ago this brand was great, but in the past few years Extended Stay has gotten run down, This particular site is not being maintained. I stayed here for 4 weeks during August, 4 weeks too long. Amenities like the drawers missing handles, broken pieces, old and scared. AC rattled all night long, vent fan in the bathroom nasty dirty... More

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Manager_11525, General Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Thank you for your recent review of your stay. I am so disappointed to read of all of the maintenance issues in your room. Please accept my apology. In response to your review, I will be sharing all of your feedback with my maintenance staff so that we can work on making improvements to the rooms and repairing noisy equipment.... More

Haverhill
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 11, 2014

This is an extended stay property, so if you are an overnight guest you need to understand that some of the amenities like breakfast, toiletries, etc. are not included. That said, this place was pretty reasonable for the money if you don't have those expectations. The furniture in the room was on it's last legs, but other than that the... More

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Manager_11525, General Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Thank you for taking the time to write a review of your stay. I am disappointed to hear that our amenities and the condition of your room did not meet your expectations. Your feedback on these issues will be helpful to us as we continually work to improve our hotel. Thank you for bringing this to my attention. Please do... More

Mauritius
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed April 30, 2014

if you are going to stay for a month like how i did it may be economical. The place is definitely old but seems reasonably well maintained, unfortunately I checked in late in the night and the toilet was a terrible mess-someone had obviously forgotten to clean it! by the time i went to complain the night clerk had left... More

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for the level of customer service and cleanliness in your room. In response to your feedback, I will meet with the staff to review our guest protocol and cleaning procedures to ensure your experience is not repeated. Please know, you can reach a member of our... More

Ciudad Quesada, Alajuela, Costa Rica
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 21, 2014 via mobile

Room was clean, comfortable and warm when we arrived while freezing outside. Kitchenette was nice but we didn't use. Breakfast provided but we left too early to try it. My only complaint is staff. Evening clerk was OK but not cheery or friendly very dry and short didn't volunteer any info. Had to ask about elevator location breakfast etc. Morning... More

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Manager_11525, General Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Michael – The team and I appreciate your kind remarks about your clean, comfortable room; however, I am sorry to hear that our staff did not attend to your needs in a professional manner. We continuously strive to improve our customer service and your comments will be useful in our efforts. Thank you again for sharing your experience with us.... More

Paducah, Kentucky
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2013

I stay when in town on business. Comfortable, good location, helpful staff, great rooms, and clean. I am here at least 10 days out of the month. Tv channels are limited to a few. Little to no road noise. Pets allowed. Kitchen is adequate for small meals. Full size fridge. Large bathrooms.

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Manager_11525, General Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Thanks so much for sharing your experience with us. I am glad to read that your room was comfortable and that you liked our hotel's location. As well, it is great to read that our staff has provided you with such great service during each of your stays. The staff and I would like to thank you again for posting... More

Spokane, Washington
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 24, 2013

This hotel has great staff that went above and beyond their duties. It felt good to receive a call asking about my stay as well as being asked about my stay when I checked out. The room was extremely clean and the location was convenient for me due to the fact that Im traveling from Ny to WA state.

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Manager_11525, General Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that the staff was great and your room was clean. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More

Columbia, Kentucky
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2013

Good value. Stayed in King NS studio for one night -- decent kitchen area and place looked recently updated, nice landscaping, and breakfast was grab and go in the check in area-- simple and fit our needs. Would be nice if staying longer, with full sized fridge and freezer, convenient location for hospitals, UK, shopping, and variety of dining options... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our grab-and-go breakfast as well as the convenience of our hotel's location. We would love to see you again, should your travels bring you back to our area. More

Austin, Texas, United States
1 review
1 of 5 stars Reviewed October 5, 2013

This hotel has no amenities to speak of except a laundry room. No fitness room or pool. Cheap and tasteless breakfast provided in the checking lobby. They buy fruit that is the cheapest grade possible had an apple that had mold in the core of it when I bit into it, I was so grossed out I threw up and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Lexington - Nicholasville Road, responded to this review

Rob - I appreciate you bringing your experience to our attention. I was disappointed to read that your bed was uncomfortable. I do apologize for the internet issues, we are working on a faster broadband . I am grateful for the feedback that you have provided us with so that we can continually improve our hotel. We hope that you... More

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Additional Information about Extended Stay America - Lexington - Nicholasville Road

Address: 2650 Wilhite Drive, Lexington, KY 40503
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Lexington - Nicholasville Road 2*
Number of rooms: 126
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Also Known As:
Extended Stay America Lexington - Nicholasville Road Hotel Lexington
Lexington Extended Stay
Extended Stay Lexington

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