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Comfort Inn

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5531 Athens Boonesboro Rd., Lexington, KY 40509
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1 room 1 guest
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75 Reviews from our TripAdvisor Community

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Traveler rating
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    21
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    13
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28
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5
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Denver, Colorado
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2015

Staff was friendly. I was told directions to my room and about breakfast, pool, and fitness center when checking in, which was nice, I hate having to navigate on my own and wondering if those amenities are even available. Signage for these also is very good. This hotel is set up in kind of an odd way, (on a hill)... More 

Was this review helpful? Yes
Harish P, Manager at Comfort Inn, responded to this review

Thank you for taking your time out of your very busy day to post your review on your stay with us here at the Comfort Inn Lexington, I really enjoyed reading your review about your stay. First and foremost I just wanted to say thank you for choosing us over all the others. I will definitely share your review with... More 

Shelbyville, Kentucky
2 reviews
4 of 5 stars Reviewed July 15, 2015

I found the accommodations at the Comfort Inn in Lexington, KY to be very delightful. The front desk staff were friendly and helpful in in manner requested to the full extent of their abilities. Refreshingly, they were even open to suggestions about expanding their Think Green initiative toward corporate environmental responsibility. When questioned why there were no available recycling receptacles... More 

Was this review helpful? Yes
Harish P, Manager at Comfort Inn, responded to this review

Thank you for taking the time out of your busy schedule to post your review on your stay with us. I was please to see that we met and exceeded your expectation. I will definitely share your review with our staff, which they take great pride in serving our guest. Thank you again for your review plus choosing us over... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 20, 2015

The hotel was clean and staff was friendly. The location, however, was questionable. There was a "gentleman's club" almost in the parking lot. Our air conditioner was also very noisy. My husband said it sounded like a "factory powered by thousands of hamster wheels." If we were coming back through Lexington, I would look for another hotel.

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

I would like to say thank you for your comments these are things that we need to know so that we can improve upon our service and accommodations. I’ve share your comments with my staff and we will work diligently to upgrade our service and accommodations for the future. I do apologize that we were not able to meet your... More 

Sterling Heights, Michigan
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 7, 2015

We have stayed here before and have always found it to be a pleasant experience. Staff is friendly and rooms clean. Complimentary breakfast is similar to fare found in similar hotels. Has a pool and work out room. Very busy during SEC football week-ends, KY basketball, and the Derby. Recommend reservations. Make sure you ask for AAA etc discounts before... More 

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete a review concerning your recent stay with us. We thank you for choosing us and providing us with your valuable feedback. We appreciate that you have notice the consistency IHG is trying to implement. I will definitely pass along your suggestions concerning breakfast. Again, thank you for choosing us and we hope... More 

Stuttgart
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2015

After a long drive, we decided to stay at this hotel. It was very clean and the staff was very friendly. The beds in our room were comfortable and we got a good nights sleep. All in all, it was a good stay and we would recommend to anyone looking to stay in the area.

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for choosing our hotel to host your group!. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

1 review
4 of 5 stars Reviewed May 27, 2015

I was pleasantly surprised by this hotel! Some of the previous reviews concerned me. This hotel is clean and the decor is appealing. The breakfast is just a tad above average but there is a McDonalds a short walk away. The staff was friendly-just a good stay all the way around. Would definitely stay here again!

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear your stay was excellent and the staff was great!. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Brevard, North Carolina
1 review
1 of 5 stars Reviewed May 26, 2015

We have been at Comfort Inn in Lexington the last two times we traveled from Michigan to North Carolina. We have found the staff to be very accommodating. The facilities has been very clean, the room, bathroom, hall, and reception area. The breakfast has offered a wide range of items and quick to refill. The breakfast staff has been present... More 

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for the great review! I am so glad that you enjoyed our property and that the staff was friendly! A great guest experience is something our staff takes great pride in! We hope you stay with us again! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stopped on our way back from Florida. It was the first place we could get to after the long delay on 75. We had a clean room on the main floor, it was quite even though busy. In the morning we went to the breakfast room which was busy but well stocked with the usual comfort Inn breakfast. All... More 

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you so much for choosing to stay with us. We truly value your review and will strive to better serve our guests. We hope to see you again! More 

Atlanta, Georgia
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 8, 2015

Needed a place for the night. Price was right located just off interstate and it was the only thing available around Kentucky Derby week. Property appears new but location is behind other businesses at the intersection is not clearly visible from the road and marginal signage. Has a pool but didn't check it out. Room was sparse but clean and... More 

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for writing a review. I am so sorry to hear that the air quality in your room did not meet your standard. I am unsure if you asked to move rooms, but unless we were sold out we would have been happy to move you into a different room. We always want to exceed guest exceptions and I... More 

Toronto, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 5, 2015

Stayed one night on our way to Cleveland. The hotel appears to have been updated recently. Our room was nice and staff were polite and helpful. Breakfast was fine - what you should expect at a hotel like this. Wasn't too comfortable with the hotel location through. I don't mind that it was out of town and off a highway... More 

Was this review helpful? Yes
Harish P, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel and leave positive feedback regarding our staff. Our staff is dedicated to proving our guests with the utmost accommodations. In addition to the excellent service that you had received from our staff, our impeccable guest rooms, complimentary evening snacks, extended full hot breakfast, luxurious pool and fitness center are all... More 

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34 photos of this hotel

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