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Comfort Inn

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5531 Athens Boonesboro Rd., Lexington, KY 40509
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Comfort Inn
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Comfort Inn
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67 reviews from our community

Traveler rating
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    12
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25
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3
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Needed a place for the night. Price was right located just off interstate and it was the only thing available around Kentucky Derby week. Property appears new but location is behind other businesses at the intersection is not clearly visible from the road and marginal signage. Has a pool but didn't check it out. Room was sparse but clean and... More 

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Toronto, Canada
Contributor
14 reviews 14 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night on our way to Cleveland. The hotel appears to have been updated recently. Our room was nice and staff were polite and helpful. Breakfast was fine - what you should expect at a hotel like this. Wasn't too comfortable with the hotel location through. I don't mind that it was out of town and off a highway... More 

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Kennesaw, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 4, 2015

Stayed one night (were going to stay two). Room had ketchup (I think) and coffee splattered on wall. You would think housekeeping would of wiped off since in plain sight. Walked in to cigarette smoke in hallways ( only some rooms non smoking). Advise anyone to stay one exit to north on 75. Also, I'm hard of hearing and no... More 

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Harish P, Manager at Comfort Inn, responded to this review

Dear Guest, We want to apologize for all the issues that your room wasn’t clean and not up to standards. Comfort Inn Lexington is always striving to provide you with outstanding guest service and a clean and comfortable room at a value price. I am very sorry for your room still dirty and not clean. I will for sure inform... More 

Durham, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2015

When I saw that there was a gentlemen's club next door, I vowed never to let my hubs book a room unsupervised again. HOWEVER...the rooms were clean, comfortable and staff was very helpful. The parking was generous and the location was convenient to the interstate and getting back to restaurants and the local universities in a relatively brief drive.

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Harish P, Manager at Comfort Inn, responded to this review

We are so glad that you had a wonderful stay with us. Here at the Comfort Inn Lexington we provide you with a clean and comfortable room at a value price. Since our hotel has gone under a complete remodel from our grand lobby all the way to the fitness center. We look forward to seeing you again soon! More 

Wendover, Kentucky
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2015

We visited this hotel because of a family in the hospital. We found the staff so nice & helpful. The room was clean & comfortable. It had been recently updated. The price was reasonable. The breakfast was more than adequate & the room was large & clean. We will definitely stay here again if the need arises.

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Harish P, Manager at Comfort Inn, responded to this review

Thank you so much for choosing the Comfort Inn Lexington on your recent trip to Lexington. We understand that the stay was to visit a family member in the hospital. Our Comfort Inn has gone under a complete remodel and we are so pleased that you have had a great clean and comfortable room. All the guest rooms have new... More 

Wisconsin
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 27, 2015

staff was great, friendly..Sonya checked me in and helped me upgrade my room she was very hospitable. The hotel smelled clean, the room was average for 2-3 star, some cosmetic touch up paint, on walls and doors would bring it up to very good. Whirlpool was powerful for an older version. But the intake port needed some sort of safety... More 

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Harish P, Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with Sonya , and thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Minneapolis, Minnesota
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 21, 2015

We reserved the Comfort Inn in Lexington, KY, because of cost and location. We were very pleasantly surprised to find the facility immaculately clean, the sheets very nice, the towels large and fluffy, the bed very comfortable, the breakfast very fresh and a nice assortment of options, and the desk staff exceptionally helpful and friendly. We asked for a restaurant... More 

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Harish P, Manager at Comfort Inn, responded to this review

I would like to thank you so much for staying with us at the Comfort Inn Lexington. Since our hotel has gone under a complete remodel with all new rooms and new breakfast area and grand lobby we wont our guest to feel right at home. As a value guest we want to invite you back to the Comfort Inn... More 

Sterling Heights, Michigan
Top Contributor
64 reviews 64 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 4, 2014

Third time I have stayed at this facility. Very convenient off I-75, Staff very helpful. Price is reasonable as they honored coupon I found at the KY welcome center. Recently upgraded and very comfortable. Desk Clerk helped us find a restaurant in area that delivered to the hotel. Has small work out room and an indoor pool.Breakfast similar to other... More 

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Harish P, General Manager at Comfort Inn, responded to this review

Thank you so much for your recent stay with us our hotel has gone under a complete remodel all the way from the lobby to the fitness room. We have brand new rooms with flat screen TV's and refinished bathrooms and large vanity. Here at the Comfort Inn Lexington we strive to provide you with a clean and comfortable room... More 

Glasgow
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 10, 2014

The hotel looked great and look like everything was new. Price was very reasonable. The bfast was great and great choice for me. The girl checked me was excellent. If i am back in town, i will definitely stay here again.

Was this review helpful? Yes 1
Harish P, General Manager at Comfort Inn, responded to this review

Dear valued guest I would like to thank you for staying with us. I am so glad that you had such a nice stay and that your room was clean and comfortable. Our Comfort Inn has just went though a complete renovation and am please you enjoy all the new changes that we did to the rooms and the hotel... More 

Owen Sound, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 4, 2014

From the moment we arrived we felt welcome by the staff that greeted us. The Comfort Inn has been a favorite of ours in that we have found the beds always comfortable and the rooms clean. This location was no exception. Here is what we experienced at Lexington: Warm and welcoming staff Comfortable room (liked the choice of pillows -... More 

Was this review helpful? Yes
Harish P, Manager at Comfort Inn, responded to this review

Thank you so very much for choosing the Comfort Inn on your recent trip to Lexington Kentucky. I am so pleased that your stay with us was a great one. Our hotel has just went through a renovation we are glad to offer you brand new beds, new carpet and re done bathrooms with large vanity. We also like to... More 

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