We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Northwest

Hotel website
Hotel deals
750 Newtown Ct., Lexington, KY 40511-1279
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Quality Inn Northwest
Professional photos View all
Browse nearby
Quality Inn Northwest
Add Photo Write a Review

87 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    5
    18
    31
    12
    21
See reviews for
22
19
13
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (19)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (13)
All months
1 of 5 stars Reviewed 1 week ago

Used my debit card to purchase the room...they have a sign that says the bank holds 10% just to make sure nothing is wrong with the room,but once you check out and everything is OK it will be refunded...well I waited two weeks later to inquire about that and was told o needed to take it up with my bank..... More 

Was this review helpful? Yes
McBain, Michigan, USA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stopped here to get out of torrential rains at midnight. Only had a smoking room left, but we took it. Walked in to a garbage full of cigarette wrappers and ice! Someone must've been in here very recently! Had cigarette burns thru the bedding. Dirty, disgusting floor. Cobwebs hanging from the ceiling everywhere. A very dirty toilet! Mold or... More 

Was this review helpful? Yes
Adelaide, Australia
Level Contributor
192 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here while doing the Kentucky Bourbon Trail. The hotel looks old, but the rooms were reasonable and comfortable, and had everything we needed. Breakfast in the morning was good and of the same quality as other Choice Hotels. The staff members were friendly and helpful. The hotel was easy to get to and had plenty of... More 

Was this review helpful? Yes
ManagerRMH, General Manager at Quality Inn Northwest, responded to this review

I really appreciate your taking the time to share your positive experience with our staff. We work hard to make sure each of our guests have the best stay possible. I am glad you can see the potential that our hotel has as we go through our renovations. I hope to see you again next time you are in town! More 

1 review
5 of 5 stars Reviewed June 16, 2015 via mobile

We really enjoyed our stay here. The staff was both friendly and professional, and the rooms both looked and smelled clean. The hotel is quiet, and in a central location to where ever we'd want to go. We will be sure to return here again soon!

Was this review helpful? Yes
ManagerRMH, Manager at Quality Inn Northwest, responded to this review

I really appreciate your taking the time to share your positive experience with our staff. We work hard to make sure each of our guests have the best stay possible. I am glad you can see the potential that our hotel has as we go through our renovations. I hope to see you again next time you are in town! More 

Hendersonville
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 4, 2015

The hotel is run down. The room was dark and dingy even with all of the lights turned on. There a couple noisy guys drinking in the back of a pickup just outside my room until after midnight. There was a constant stream of old guys playing dress-up on their Harley's with no mufflers riding around the parking lot until... More 

Was this review helpful? Yes
ManagerRMH, Manager at Quality Inn Northwest, responded to this review

I would like to take this opportunity to thank you for completing the survey you received regarding your stay at our hotel. As a management team, we strive for ultimate guest satisfaction, and check all surveys so that we may always improve on guest satisfaction. We appreciate the honest comments you have shared with us, so that we may always... More 

Atascadero, California
Level Contributor
401 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
3 of 5 stars Reviewed May 2, 2015

Some Might freak out, when you drive up. Seems a bit old, looks like it needs some paint, the door on the left side of the driveway looks like a storage room with and aging piece of paper pointing across the driveway. The door to the main lobby is real worm aluminum. Hmm... where am I going? The front desk... More 

Was this review helpful? Yes 1
ManagerRMH, Manager at Quality Inn Northwest, responded to this review

I would like to take this opportunity to thank you for taking the time to tell us about your stay at our hotel. I am glad to hear you enjoyed speaking with our staff! As a management team, we strive for ultimate guest satisfaction, and I am glad our staff exceeded your expectations. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 29, 2015

Gonna be real honest here. In theory, you get what you pay for. I noticed people leave generally unfavorable reviews for this hotel, but those reviewers must not remember the cardinal rule I just mentioned. This place is very cheap. BUT....with that said. It's the only place I stay at in Lexington BC I'm ok with it. The staff are... More 

Was this review helpful? Yes
ManagerRMH, Manager at Quality Inn Northwest, responded to this review

I really appreciate your taking the time to share your positive experience with our staff. We work hard to make sure each of our guests have the best stay possible. Thank you for your continued support of our hotel. I hope to see you again next time you are in town! More 

Winston-Salem, North Carolilna
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 24, 2015

I almost cancelled our 2 night stay at this hotel after reading several disparaging reviews on this website. I'm glad I didn't. With our AAA we only paid $62 a night and our room was certainly clean enough and adequate for our needs. Yes, the hotel is old and some updating is needed but our room was certainly better than... More 

Was this review helpful? Yes
ManagerRMH, Manager at Quality Inn Northwest, responded to this review

I really appreciate your taking the time to rank our hotel. I would like to hear more about what you thought of our hotel we can improve upon it. We work hard to make sure each of our guests have the best stay possible. I hope to see you again next time you are in town! More 

Ottawa, Canada
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 6, 2015

Quality Inns are part of the Choice Hotels chain... and we always stay there with no qualms at all. Well, this one will NEVER be my "choice". There was a peculiar smell when we walked in and the place was really run down. Fortunately, the bed was comfortable and the TV reasonable.. Still, it sort of grossed me out, and... More 

Was this review helpful? Yes
LexingtonManager, Manager at Quality Inn Northwest, responded to this review

Thank you for providing insight on your recent experience with our hotel I sincerely apologize for the issues you had. I did address this with my team and as we work hard on our property we will use your suggestions to improve. I apologize for the inconveniences that you received while you were here. We look for our guest input... More 

Lansing, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 17, 2015

The man at the front office was the best thing I can say about this place. We booked a non-smoking room. The room reeked of cigarettes. There were also other suspicious smells. The place is in obvious need of an update. The hair dryer blew up. You could hear every car going by and every person walking by the room... More 

Was this review helpful? Yes
LexingtonManager, Manager at Quality Inn Northwest, responded to this review

Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the condition and smell of your room, I sincerely apologize for this. These are two of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were unable to meet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (9)
Viewed
Bathroom (5)
Viewed
0:27
Videos (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (17)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lexington hotels
1.8 mi away
Red Roof Inn Lexington North
Red Roof Inn Lexington North
#34 of 69 in Lexington
3.5 of 5 stars 135 reviews
2.2 mi away
Holiday Inn Express Hotel & Suites Lexington Northeast
0.3 mi away
Candlewood Suites Lexington
Candlewood Suites Lexington
#15 of 69 in Lexington
4.5 of 5 stars 122 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Clarion Hotel
Clarion Hotel
#26 of 69 in Lexington
3.5 of 5 stars 425 reviews
10.0 mi away
La Quinta Inn & Suites Lexington South / Hamburg
1.3 mi away
Embassy Suites by Hilton Lexington
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay