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Griffin Gate Marriott Resort & Spa

4.0 of 5 1800 Newtown Pike, Lexington, KY 40511
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Certificate of Excellence 2014
Griffin Gate Marriott Resort & Spa
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Griffin Gate Marriott Resort & Spa
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427 reviews from our community

Traveler rating
    195
    129
    64
    30
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Overland Park, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

Sometimes I think that I have stayed over the past many years at every US Marriott Hotel --several times over.I am a committed Marriott patron for a number of reasons ,the most important being the consistency of the experience. But of course the staff of some Marriott hotels are more committed than others to providing the best service to tried... More

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Midvale, Utah
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here for 3 night for a company meeting and the place was fantastic. Very Clean, great staff and great location. I would recommend anyone to stay here. I also left my Bluetooth headset in my room after i checked out. I called back 3 days later and they had it and said they would ship it to me... More

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights on a work trip. The hotel and its staff were friendly and paid special attention to several of my questions. One was about vegetarian foods on the buffet. Another time I asked for directions to that bathroom, and instead they actually escorted me to the bathroom, which was great and unexpected. After I returned... More

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and our daughter stayed here while my husband was conducting business at Keeneland. We left a bunch of my daughter's little toys in the dresser drawer of our room. We called from the airport and the hotel staff member took our address information and within 2 days, he had shipped it to us in Chicago. Thought that was... More

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Wayne, Pennsylvania
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel. It's a little farther outside of Lexington, so there isn't a lot of easy access to restaurants and such, but since I was there for business it didn't matter in the long run. I was in a standard King room. The beds were unbelievably comfortable memory foam mattresses. The bathrooms were a little too... More

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Green Bay, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

Really convenient location and very nice hotel. Warning, it's a little pricey but there's not a lot of competition in the Lexington area. Didn't have time to visit the spa. Cleaning staff really dropped the ball. Forgot to replace some of the towels, forgot to leave breakfast menu and forgot to wipe off the table tops. Don't get me wrong,... More

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GriffinGate, Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Thank you for staying with us and for providing your review. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. We have a wonderful housekeeping team who... More

Pepperell, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I found the staff to be friendly and accommodating, I had forgot one of my hand bags in my room and contacted the Griffin Marriott. They not only returned my bag but communicated with me throughout the process calling me with a tracking number and following through with a letter to make sure everything worked out. David Johnson who was... More

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Fort Wayne, Indiana
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel staff was great with the exception of the person who started knocking incessantly at my door at 8:45 am . When I answered the door, he wanted to know when I was checking out. This is unacceptable for a resort hotel with a noon check-out. It was bad enough that he did this, but he did so while... More

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GriffinGate, Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Thank you for your comments and we are very sorry for the disturbance from our housekeeping associate. Because you did report this to our staff while you were with us (thank you for doing that), we were able to identify this associate and provide some quick retraining. Our housekeeping staff does begin their day early each day and we believe... More

Lebanon, Ohio
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Overall my stay was wonderful. The property & the rooms are fantastic. What made my stay a memorable one & a hotel I will be repeating is - I left 2 of my nice dress shirts behind in the closet. About 1 week later I realized this. Surely the shirts were gone right? Nope. I called, gave the my name... More

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Birmingham, Alabama, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We loved our stay in Lexington and the Griffin Gate Marriott was a big part of that. Room was very clean and bed was wonderful. They even had the SEC Network on their TV package that is a big plus during college football season in the south... And something not everyone has. Staff was wonderful and even mailed us our... More

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Additional Information about Griffin Gate Marriott Resort & Spa

Address: 1800 Newtown Pike, Lexington, KY 40511
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Griffin Gate Marriott Resort & Spa 4*
Number of rooms: 409
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Also Known As:
Marriott Griffin Gate Hotel Lexington
Marriott Lexington
Lexington Marriott

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