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Griffin Gate Marriott Resort & Spa

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1800 Newtown Pike, Lexington, KY 40511
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1 room 1 adult
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Griffin Gate Marriott Resort & Spa
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570 Reviews from our TripAdvisor Community

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Victoria, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Our family traveled from our daughter's home in Ohio for a Bourbon tour of KY. It was a fun time and the Marriott's were just a great place to have some family time. I ended up leaving a new pair of New Balance shoes and a black sweater. I contacted the hotel and they found them and sent them to... More 

Helpful?
Thank Beth P
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Beth and thank you so much not only for visiting us here in Lexington, but also for taking the time to post. We definitely appreciate your feedback and we'll be sure to share your compliments with our general manager. We're also happy that your personal items were located and returned - thanks for the post! Please visit us again... More 

Greeneville, Tennessee
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Griffin Gate in October for a work conference. I've always had great experiences with Marriott's but this was by far the worst. Our room was very dated and our beds were HORRIBLE. The mattress felt like we were sleeping on wet sand that gets balled up under your towel at the beach. Every morning both my... More 

Helpful?
Thank Isaacsmommy06
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello and thank you very much for taking the time to post about your experience this fall. Please accept our sincere apologies for any and all disappointment while visiting. We sincerely apologize that you did not enjoy our memory foam mattresses. Many guests rave about the quality of sleep they experience while visiting and we truly apologize that you not... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Property and even better customer service. Never been disappointed. I just want to thank you for everything. Always been pleasure staying with you. Also thanks for sending my drivers license back to me.

Helpful?
Thank Rajat K
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Rajat and thank you so much not only for visiting so many times, but for taking the time to post. We very much appreciate the glowing five stars and we look forward to your next visit. Thank you again! More 

Philadelphia, Pennsylvania
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband stays in this hotel, on business travel, almost every week. I join him sometimes, and thoroughly enjoy my stay at the Griffin Gate each time I visit. The hotel has a big bustling feel in the lobby, as there always seems to be an event or another happening. It has a good size gym which I enjoyed using.... More 

Helpful?
Thank thecaribou
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello and thank you so much for visiting and for the wonderful, detailed review. We appreciate you mentioning Todd and will be sure to pass this to our general manager for her review. Thank you again and we look forward to seeing you both again very soon. More 

michigan
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its a nice resort. The rooms are a bit small, and it can be a bit busy/noisey. Starbucks isnt really starbucks in the lobby. Its a convenient choice for staying near the horse park. Room service was good.

Helpful?
Thank djones87
GriffinGate, Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Thank you for your review, djoines87. Our hotels have a couple different types of Starbucks outlets. At Griffin Gate, our gift shop has a "We Proudly Brew" Starbucks outlet. We feature most of the same coffee and specialty as Starbuck stores, just a smaller line. All of our product comes directly from Starbucks, so guests can enjoy the same authentic... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 3, 2016 via mobile

Stayed last night after UK game. Great location just outside of downtown. Easy in & out from Rupp Arena. Cassidy was great at checkin advising best place to park what elevator to use and if we needed help. Room was very clean & bathroom was updated & big. This is our 8th stay at Griffin Gate that I recall and... More 

Helpful?
Thank A TripAdvisor Member
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello and thank you so much for choosing to stay on your recent visit to Wildcat Country. We appreciate you returning so many times and of course for taking the time to post. Thanks again and GO CATS! More 

Chicago, Illinois
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed January 3, 2016

Over the years we've stayed at this hotel multiple times. It was nice to experience the recent completed renovation. It's very clear the hotel now caters to business travelers, not families. We stayed for one night on Jan 2nd and the hotel was a ghost town. Upon arrival we were greeted by an employee who cared more about watching a... More 

Helpful?
Thank travelingtrio2010
GriffinGate, Manager at Griffin Gate Marriott Resort & Spa, responded to this review

We appreciate your review, travelingtrio2010. Your comments are very important to us and we appreciate the opportunity to respond. It is disappointing to read about the challenges encountered during your stay, and I apologize for the disappointment that has resulted from this. I have taken the liberty of sharing your comments with our team and we will follow up. As... More 

Dothan, Alabama
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 29, 2015

We spent a week here with our 9 year old grand daughter. The staff is great. Love the indoor pool, especially in December. She loves horses and this place is full of them.Would improve only one thing....the bathroom are small and have NO storage.

Helpful?
Thank Currier09
Ami W, Guest Relations Manager at Griffin Gate Marriott Resort & Spa, responded to this review

Hello Currier and thank you very much for choosing to stay with us and for your many compliments. Our lovely indoor pool and spa are always a wonderful way to escape winter - glad you enjoyed. Many of our guest rooms are actually unique in size and layout and we apologize that you were disappointed with your guest bath. We... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

We stay here every year for an event and the staff really goes above and beyond to take great care of us. The facility itself is beautiful and the rooms are well cared for. If you are attending or hosting an event, the conference rooms are convenient and well stocked too. Highly recommended all around!

Helpful?
Thank My Info P
Dallas, Texas
1 review
5 of 5 stars Reviewed December 23, 2015

The experience at the Griffin Gate is always positive. The staff are welcoming and accommodating. The spa is lovely and very relaxing. On this particular visit, I left my laptop computer in the room. The hotel staff not only located immediately but shared without any request from me that they would return it via over night. The day it shipped... More 

Helpful?
Thank paula f
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