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Hyatt Regency Lexington

3.5 of 5
401 West High Street, Lexington, KY 40507
Special offer
FREE Breakfast!
Ranked #16 of 64 hotels in Lexington
4.0 of 5 stars 102 Reviews
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102 reviews from our community

What travelers say about this hotel
  • Room service(5)
  • Friendly staff(3)
  • Very nice(3)
Traveler rating
    34
    39
    10
    10
    9
Only show reviews for Family (20) | Couples (25) | Business (38)
Date Rating
Lynn J
Calvert City, Kentucky, United States
1 review
5 of 5 stars Reviewed February 15, 2012 NEW

Great downtown location with good parking and easy access. Excellent service, clean, and accomodating. You will not go wrong in choosing Hyatt Regency in Lexington, KY. More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
February 16, 2012

Thank you for your excellent review of our hotel. We look forward to serving you again in the near future. Larry Bell More

Planelivin
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed February 10, 2012 NEW

We stay here a couple of times each year for easy access to Rupp Arena and Ky games. With that in mind we pay the higher price for the simple convenience of it all. Party, go to game, party some more. Easy and no chance of getting into trouble. More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
February 13, 2012

Thank you for your good review of our hotel. We agree that the Hyatt Regency should be your headquarters when coming to see the CATS play in Rupp Arena. Our lobby and our BlueFire Grill are just steps away from the entrance to Rupp. This year's team is the best in years and Kentucky fans have been staying with us... More

KyWingRider
Contributor
17 reviews
3 helpful votes
4 of 5 stars Reviewed February 9, 2012

I stayed here for a convention and things were pretty much like they always are here. Decent staff, clean room, comfortable bed and a great location. There are a couple of good places to eat just across the street and they have skywalks so you don't have to fight traffic. I did the self park and it can be kind... More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
February 13, 2012

Thank you for taking the time to post your review of your visit to our hotel on Tripadvisor. We appreciate your comments about the cleanliness of your guest room, the comfort of our Hyatt Grand Bed and the service provided by our associates. On your next trip to our hotel be sure to use our front circle for loading your... More

tps25701
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed February 9, 2012

I stayed at the Hyatt for a company meeting during a UK home game, I was a little concerned about being able to rest because the hotel was full of fans and was pleasantly surprised at how well the staff handled the event. I had an excellent night rest without interruption. I was impressed how quickly the lobby/bar area went... More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
February 13, 2012

Thank you for your very good review of our hotel. We are happy that you enjoyed your visit with us for a company meeting and a UK home basketball game. Hyatt hosts many corporate and association meetings during the basketball season as our clients love to combine business and their passion for Kentucky Basketball. We look forward to serving you... More

PERKEISHA
St. Petersburg, Florida
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed January 27, 2012

Let me first say that the location is amazing and if you are a UK fan like I am this is definitely the place to be. However as an African American I was appalled by the way I was treated on a 3 occasions, the 1st time I had stayed there in the summer being that my FF points paid... More

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Traveller R
houston, tx
Senior Contributor
39 reviews
23 helpful votes
4 of 5 stars Reviewed January 24, 2012

I attended a conference at the Hyatt. The lobby was beautiful and spacious. No complaints whatsoever. Good service. Good food. Comfortable guestrooms. Definately would stay here again if Im in the area. More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
January 30, 2012

Thank you very much for your positive review of our hotel. We appreciate getting an overall "thumbs up" from such a seasoned traveler. Larry Bell More

hokietravel
Springboro Ohio
Senior Contributor
23 reviews
42 helpful votes
2 of 5 stars Reviewed January 14, 2012
2
people found this review helpful

My family of 4, (1year old and 6yro) decided to take a bit of a stay-cation from dayton Ohio to visit the surrounding area. We had tickets to the Harlem globetrotters last night and the Rupp arena is attached which is great. We are Hyatt platinum members and we are truly loyal to the brand when one is available. Why?... More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
January 16, 2012

Please contact me through our hotel. I would like to apologize personally and make this right for you. Your experience with us was far below our standards and you can count on me to correct this situation for you immediately. Larry Bell General Manager More

jberta63
San Francisco, California
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed January 10, 2012

We arrived the night of a KU basketball game so it was a little busy but our check in was quick and easy. The only problem was that they were out of king beds and that is what I requested. The good news is that they moved us to a king across the hall from our room at noon the... More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
January 12, 2012

Thank you for your very good review of our hotel. Walking through our lobby the night of a UK Basketball Game is an exciting experience. The passion of the Big Blue Nation is on full display in our BlueFire Grill as fans get ready for the game. I am happy that we were able to accommodate your king bed preference... More

J A
Atlanta, Georgia
Reviewer
3 reviews
4 of 5 stars Reviewed December 31, 2011

We stayed here on our way back from Michigan. On our way up we stayed at the Sheraton Four Points -- and I sooo wish we hadn't. The Hyatt was a welcome departure from the Sheraton. The staff was friendly and helpful. When we inquired about a pizza place, both offered up their favorite local options. We went with Pazzo's,... More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
January 4, 2012

Thank you for the very positive review of our hotel. We are glad that our staff was helpful in finding a local pizza spot for you. I completely agree, the Hyatt "Grand Beds" are amazingly comfortable, I wish I had one at home. Please return soon and we'll send you to my favorite pizza restaurant, Joe Bologna's, it is a... More

businesstraveler486
Denver, Colorado
Contributor
11 reviews
5 helpful votes
1 of 5 stars Reviewed October 31, 2011

Would not stay here again. Rude Front Desk Manager. Poor Parking Access. Rooms are OK...but like other hotels in the area much better. The hilton accross the street has special parking for Diamonds right next to the front door and they are reserved just for their elite members. At the Hyatt you have to drag your bags accross the street... More

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Larry Bell, General Manager at Hyatt Regency Lexington, responded to this review
November 4, 2011

Please accept our sincere apology for your disappointing stay. I would welcome an opportunity to hear about your experience first hand, so I can understand what the specific issues were. Since your comments are inconsistent with the vast majority of our reviews, clearly something went wrong with your visit and I would like to make things right for you. Please... More

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Hyatt Regency Lexington Also Known As

  • Lexington Hyatt Regency
  • Hyatt Lexington
  • Lexington Hyatt
Address: 401 West High Street, Lexington, KY 40507

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