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Hyatt Regency Lexington

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401 West High Street, Lexington, KY 40507
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Hyatt Regency Lexington
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Hyatt Regency Lexington
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523 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, Kentucky
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We are locals but enjoying staying at the hyatt in downtown Lexington after basketball games. Nice to enjoy the downtown restaurants within walking distance. The hotel staff are always accommodating and friendly. The rooms are newly remodeled and clean.

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear SmtihsfromKY, Thank you very much for continuing to trust us with your hotel needs in Lexington. We sincerely appreciate your comments about our associates and I will certainly share them with them. Thank you again for taking the time to review our hotel and we are looking forward to serving you again in the future. More 

Grosse Pointe Woods, Michigan
Top Contributor
66 reviews 66 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location for UK graduation in Rupp Arena. Rooms were ok. Pool and fitness areas were pretty good. Lobby bar made great monitors. Staff was friendly. You are definitely paying for location and convenience. A bit pricey for a pretty standard hotel.

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Michebill, Thank you for taking the time to review your stay and our hotel. We do appreciate your comments about our Bartenders. Graduation is always a special time and we are happy to be part of it. Thank you again More 

Texas
Top Contributor
94 reviews 94 reviews
20 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the Hyatt because our son was graduating from college. It is right next door to the arena. The hotel is clean, conveniently located to eateries and there's even a small shopping mall downstairs. My only issue is that the walls are very thin and you can hear your neighbors having casual, "normal voice" conversations. "Nookie" is not an... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Shannon911, Thank you very much for taking the time to review your stay at our hotel. I'm pleased our service and hotel was up to your and our expectations. I apologize you found your neighbors a bit noisy. Again, thank you and we hope to welcome you back in the future More 

Alexandria, Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight here with a younger male relative. There is a free parking lot across the street from the hotel to which we were directed by the very nice people involved in valet parking. The valet parking is also situated in this parking lot. The guest services personnel were very professional, friendly and helpful. The room was pleasant, beds were... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear arazi1991, Thank you very much for taking the time to review your stay at our hotel. I'm pleased you enjoyed our restaurant and had a great experience during dinner and breakfast. I will be sure to share your comments with our associates. Again, thank you and we hope to welcome you back in the future More 

Illinois
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in downtown Lexington, and is surrounded by shopping and lots of places to eat. The area is beautiful. The hotel itself is clean, well maintained, with friendly staff. However, because it is downtown, and many of the rooms face a main thoroughfare. Those rooms are loud, especially around 7am. Truck noise, car revs, sirens...there was no way... More 

Was this review helpful? Yes 1
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Meigzilla, Thank you for taking the time to review your stay and our hotel. I'm happy our staff was able to help make your stay enjoyable and you liked our area. I apologize for the bad internet signal, but am happy to report we just completed our internet upgrade and have tripled the number of access points in the... More 

Brisbane, Australia
Top Contributor
86 reviews 86 reviews
62 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 4 nights here while attending CoalPrep 2015 at the Convention Centre. The staff are all very friendly, helpful and welcoming. Our King room was great. It was clean and comfortable and being tucked away in a small hallway meant the noise of slamming doors was greatly reduced. The hotel does its best to encourage guests to be considerate... More 

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Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Sue K, Thank you for taking the time to review your stay and our hotel. I'm happy to inform you we have just completed the installation of new TV's and have made the switch this week to a new provider. We now offer 73HD channels on our new 47" flatscreen TV's. We hope to see you back in the... More 

Grand Rapids
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel staff, lobby, meeting rooms, restaurant and bar were perfect for our business meeting April 22-25, 2015. I would definitely stay at the Hyatt Regency when in Lexington again. The staff was very accommodating and even delivered paperwork to our room when asked. The hotel is very clean and the restaurant breakfast buffet was excellent.

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Jan B, Thank you very much for taking the time to review your stay at our hotel. I'm pleased our service was up to your and our expectations. I will be sure to share your comments with our associates. Again, thank you and we hope to welcome you back in the future More 

Augusta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Each year I attend the Coal Prep Show in Lexington,KY and always stay at the Hyatt. This hotel has great svc and exceptional employees. I will choose this hotel even on personal trips to Lexington. This hotel is convenient to great restaurants and shopping.

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear akb4483, Thank you very much for continuing to trust us with your hotel needs in Lexington. We sincerely appreciate your comments about our associates and I will certainly share them with them. We always love having the coal prep convention here and we hope they will come back again Thank you again for taking the time to review our... More 

Mass
Contributor
18 reviews 18 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights at the Hyatt Regency in Lexington while attending the Rolex 3 day horse event. The hotel was full but did a pretty good job handling the crowd. The room was clean and comfortable. we used room service 3 times and they were prompt, accommodating and the food was good. The price was not as bad as most... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear carolyndg, Thank you for taking the time to review your stay and our hotel. I'm happy you enjoyed your stay. My apologies for the delay with the luggage. Please know we appreciate your feedback and will use it to better our service. We hope to see you back in the future. Thank you again More 

Wayne, Pennsylvania
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location for this hotel is perfect and very convenient, the front desk staff is super friendly and accommodating, the house keeping staff does an okay job and the tv service had some serious issues. According to an engineer that had to come visit my room to get the tv working, they have a temperamental tv system in the hotel,... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear KristyNichole, Thank you for taking the time to review your stay and our hotel. I'm happy our staff was able to help make your stay enjoyable. I'm happy to inform you we just completed our switch to a new TV system and TV's this week. We now offer 73HD channels on brand new 47" flat screen TV's in every... More 

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