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Hyatt Regency Lexington

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401 West High Street, Lexington, KY 40507
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1 room 1 guest
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Hyatt Regency Lexington
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560 Reviews from our TripAdvisor Community

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Traveler rating
    285
    177
    55
    27
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Morgantown, Kentucky
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a very good place to stay, with its location next to Rupp Arena. Several small shops located on the bottom floor gives you a place to shop and or just browse around. The rooms are very clean and well taken care of. The staff are some of the best. My wife is allergic to feathers so housekeeping... More 

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Louisville, Kentucky
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

There are only two hotels that I would recommend in downtown Lexington, and this is one of them. It is attached to Rupp Arena and the Lexington Convention Center, which makes it perfect for conventions or events in those two venues. I have stayed there many times, and I have never failed to see anything but the consummate friendliness and... More 

Was this review helpful? Yes 1
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear harry1012015, Thank you very much for taking the time to review our hotel. We certainly do appreciate the nice comments about our associates. As you mentioned we do have valet parking available if our guests wish to do so. We hope to welcome you back in the future. Again, Thank you for reviewing our hotel. More 

Kansas City, Missouri
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Last year I (and many colleagues) found the tap water at this hotel foul and undrinkable. This year we found that the problem has been fixed. The water is fine. Otherwise the hotel is quiet and well run. Although the parking lot gives you a time ticket when you pull in, and the front desk validates it, the lot is... More 

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Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Chilidog_13, Thank you very much for reviewing our hotel. I'm happy to hear your enjoyed the tap water better this year. We hope to welcome you back next year as well. Thank you again More 

Naperville, Illinois
Level Contributor
94 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

From the moment of check-in things were not the same! They are under new mgmt and it shows! They no longer have movies in room, you can't check out in room, rooms are not as clean! My husband dropped me off at the front...no one was in line before me at check-in & he drove across the street to park... More 

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Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Raymond Q, Thank you for reviewing your stay. I apologize for the check-in problems you experienced and the issues with your room. I'm a little confused about the under "new management" comment as that is not the case. It is correct that at this time we do not have pay per view movies as we switched to a new... More 

Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off, if you are in Lexington for a Rupp Arena event. Check here first for your stay. 1.Valet..no fighting the parking lot. 2. Take the elevator to Rupp. 3. No weathering the outdoor elements. And 4. No fighting the crowd leaving. Take the elevator to your room! Room was spacious. Bedding was plush and very comfortable. View was amazing.... More 

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tosa, wi
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice place for what you pay. Location is right downtown attached to Rupp Arena. Within walking distance to many restaurants, shops and historic sites. Friendly and helpful staff members. The room was clean. There were no problems with noise or anything. Free wi-fi. My favorite part about staying here is Triangle Park. What an awesome view of it we... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here after the Eagles concert at Rupp Arena. Thank goodness we booked in March because I'm sure the hotel was sold out. It's so convenient not to have to mess with before and after concert traffic even though I'm sure the rates are increased when events are booked at Rupp it's well worth the price. We had a... More 

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Indianapolis, Indiana
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked in late on Saturday night. We immediately were greeted by a very friendly, outgoing bell hop that was a pleasure to talk to. Upon entering our room, we were pleased to see it was clean and roomy. We had two double bed and both were very comfortable. (soft) We ventured out and walked around the hotel and the... More 

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Pittsburgh, Pennsylvania
Level Contributor
75 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Came here for a convention, paid $119 a night plus taxes and fees- a bargain considering wha a hyatt costs in larger cities. Staff went above and beyond with every question and request, only complaint was the banquet food (which was terrible!) but cookign steak for 800+ people, I expect that.

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Mississauga, Canada
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent 2 nights here while on the KY Bourbon Trail. Location is fantastic, dead center in town and close to a ton of nightlife. Parking across the street was also free, saving us some cash. The beds were up to Hyatt standard, however the rest of the room was looking a bit dated, particularly the bathroom. I didn't spend much... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Rupp Arena(5)
  • Front desk staff(3)
  • Room service(3)
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