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Hyatt Regency Lexington

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401 West High Street, Lexington, KY 40507
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Hyatt Regency Lexington
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Hyatt Regency Lexington
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526 Reviews from our TripAdvisor Community

Traveler rating
    270
    162
    53
    25
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, NC
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here because we were attending an alumni function at UK. We made the reservation at this hotel because my partner has allergies and asthma, and Hyatt has hypo-allergenic rooms. The room was great - it had an air cleaner, fragrance free lotions and shampoos, no heavy cleaning scent, and no dirty bedspread. So many hotels now allow pets... More 

Was this review helpful? Yes
Lexington, Kentucky
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in our hometown and I have stayed here a few times to have fun with kids, get away from kids with wife etc. our latest stay coincided with a silent auction prize we won for a "deluxe room stay" for my daughters school. Anyway, we won the silent auction and so we had a year to use... More 

Was this review helpful? Yes 1
Fayetteville, Arkansas
Top Contributor
149 reviews 149 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 1 week ago

We pulled up yesterday afternoon to check in. I waited in the car as the sign says no unoccupied cars. A young man came out of valet to tell us we could not wait here while one person checks in. He made me go across the street to park the car. The 1st and 2nd parking lots were completely full... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear NWA_RHightower, Thank you for taking the time to review your stay. I apologize for the parking issue you encountered. With the exception of Valet parking our overnight parking is free of charge. Our procedures certainly do allow our guests to pull up an unload before parking and we will be happy to assist in any way. I do thank... More 

Lexington, Kentucky
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are locals but enjoying staying at the hyatt in downtown Lexington after basketball games. Nice to enjoy the downtown restaurants within walking distance. The hotel staff are always accommodating and friendly. The rooms are newly remodeled and clean.

Was this review helpful? Yes 1
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear SmtihsfromKY, Thank you very much for continuing to trust us with your hotel needs in Lexington. We sincerely appreciate your comments about our associates and I will certainly share them with them. Thank you again for taking the time to review our hotel and we are looking forward to serving you again in the future. More 

Grosse Pointe Woods, Michigan
Top Contributor
68 reviews 68 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location for UK graduation in Rupp Arena. Rooms were ok. Pool and fitness areas were pretty good. Lobby bar made great monitors. Staff was friendly. You are definitely paying for location and convenience. A bit pricey for a pretty standard hotel.

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Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Michebill, Thank you for taking the time to review your stay and our hotel. We do appreciate your comments about our Bartenders. Graduation is always a special time and we are happy to be part of it. Thank you again More 

Texas
Top Contributor
94 reviews 94 reviews
20 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose the Hyatt because our son was graduating from college. It is right next door to the arena. The hotel is clean, conveniently located to eateries and there's even a small shopping mall downstairs. My only issue is that the walls are very thin and you can hear your neighbors having casual, "normal voice" conversations. "Nookie" is not an... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Shannon911, Thank you very much for taking the time to review your stay at our hotel. I'm pleased our service and hotel was up to your and our expectations. I apologize you found your neighbors a bit noisy. Again, thank you and we hope to welcome you back in the future More 

Alexandria, Virginia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed overnight here with a younger male relative. There is a free parking lot across the street from the hotel to which we were directed by the very nice people involved in valet parking. The valet parking is also situated in this parking lot. The guest services personnel were very professional, friendly and helpful. The room was pleasant, beds were... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear arazi1991, Thank you very much for taking the time to review your stay at our hotel. I'm pleased you enjoyed our restaurant and had a great experience during dinner and breakfast. I will be sure to share your comments with our associates. Again, thank you and we hope to welcome you back in the future More 

Illinois
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in downtown Lexington, and is surrounded by shopping and lots of places to eat. The area is beautiful. The hotel itself is clean, well maintained, with friendly staff. However, because it is downtown, and many of the rooms face a main thoroughfare. Those rooms are loud, especially around 7am. Truck noise, car revs, sirens...there was no way... More 

Was this review helpful? Yes 1
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Meigzilla, Thank you for taking the time to review your stay and our hotel. I'm happy our staff was able to help make your stay enjoyable and you liked our area. I apologize for the bad internet signal, but am happy to report we just completed our internet upgrade and have tripled the number of access points in the... More 

Brisbane, Australia
Top Contributor
86 reviews 86 reviews
62 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 4 nights here while attending CoalPrep 2015 at the Convention Centre. The staff are all very friendly, helpful and welcoming. Our King room was great. It was clean and comfortable and being tucked away in a small hallway meant the noise of slamming doors was greatly reduced. The hotel does its best to encourage guests to be considerate... More 

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Sue K, Thank you for taking the time to review your stay and our hotel. I'm happy to inform you we have just completed the installation of new TV's and have made the switch this week to a new provider. We now offer 73HD channels on our new 47" flatscreen TV's. We hope to see you back in the... More 

Grand Rapids
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel staff, lobby, meeting rooms, restaurant and bar were perfect for our business meeting April 22-25, 2015. I would definitely stay at the Hyatt Regency when in Lexington again. The staff was very accommodating and even delivered paperwork to our room when asked. The hotel is very clean and the restaurant breakfast buffet was excellent.

Was this review helpful? Yes
Ron v, General Manager at Hyatt Regency Lexington, responded to this review

Dear Jan B, Thank you very much for taking the time to review your stay at our hotel. I'm pleased our service was up to your and our expectations. I will be sure to share your comments with our associates. Again, thank you and we hope to welcome you back in the future More 

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