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All 65 Lexington hotels

Hyatt Regency Lexington

3.5 of 5 Hotel   |   401 West High Street, Lexington, KY 40507
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Hyatt Regency Lexington
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77%
Ranked #20 of 65 hotels in Lexington
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
Beth W Chicago, Illinois
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304 people have reviewed this hotel

Traveler rating
    130
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    39
    20
    12
See reviews for
57
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107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Chicago, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Unfriendly checkin, just need your credit card and id, here's your key. We stayed Friday and Saturday nights. We were out of the room all day on Saturday and when we returned from the race track our room still was not clean, this was 6 P.M. I called down to the front desk and they said sorry, they would send... More

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Colorado
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our room is great and loving the atmosphere in the lobby bar. Dave the bartender there is the boss! The proximity to everything downtown is perfect...stay Thurs thru the weekend for a great long weekend. Thursday in lex is all about live music downtown!

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Denton, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was only in Lexington for the night, but the Hyatt made my quick trip quite pleasant, and one that I'd like to repeat. Rooms were nicely appointed and staff were super friendly. Open lobby area was comfortable and hotel restaurant was good. Free shuttle to the airport-- a refreshing value all the way around.

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Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review

We appreciate you taking the time to post a positive review of your brief stay at our hotel while in Lexington. Hopefully your next trip to Lexington will be longer, and that we will be able to be of service again. Let us know when you are coming back and we will have the complimentary airport shuttle waiting! More

Asheville
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a delightful hotel experience! Parking was convenient, if not covered, and free. Check in was quick and easy and the upgrade I had requested was cheerfully given and was wonderful~-Top floor, corner room, park side with free wi-fi. What more could one ask? Our room was spacious, clean and quiet, and, just an elevator ride down to the convention... More

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Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review

Thank you for posting a detailed review of your stay at our hotel. You provide comments on many areas of the hotel that we are especially proud of. Specifically, customer service, food and beverage and cleanliness of the hotel. Our central downtown location is close to UK, Transey, trendy restaurants, Triangle Park, hospitals, local government, historical sites and shopping. We... More

Ruston, Louisiana
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed this hotel. IT was a good overall experience. The one thing to note is that on Sunday evening the mall/food court that is attached to this hotel and Rupp Arena is shutdown, as was most of the restaurants located within a few blocks of the hotel.

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Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review

Thank you for your review of our hotel. We are glad that your stay experience was positive. Your comments regarding local dining establishments being closed on Sunday night is accurate. However, our BlueFire Bar & Grill is open seven days a week from 6:30am until 10pm for dining, and till 11pm, if not later, for cocktails and snacks. We offer... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I attend several conventions a year at the Lexington Convention Center. This is the perfect location since it is connected to the Center. I always choose to pay a little more for the location. Several unique restaurants are within walking distance. The park in back is lovely. Parking is easy as well. The hotel has been updated and is well... More

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Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review

It means a great deal to us that you can always count on our hotel for a great stay! Being connected to Rupp Arena and the Lexington Center makes it very convenient for those utilizing the complex, for business or for pleasure. Triangle Park is adjacent to the hotel and is the location for Friday night movies in the summer.... More

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A pleasant surprise to find a downtown luxury hotel with free parking and wi-fi as too many hotels of this type charge extra for both. Both worked out OK, although the parking is in an uncovered lot across the street. Hotel adjoins arena and a sizeable indoor shopping mall. Plenty of restaurants within walking distance.

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Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review

We appreciate your positive review of our hotel. Our goal is to exceed the expectations of our guests and it sounds like we accomplished this. The hotel is located in the perfect location to enjoy Lexington's nightlife, trendy restaurants, sporting and concert events at Rupp Arena, and shopping at Lexington Center. Our own BlueFire Bar & Grill is a great... More

Statesboro, Georgia, United States
Top Contributor
67 reviews 67 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just OK, really pricey all around, coffee bar, bar, room, etc. Luckily it is close enough to walk to a variety of hip places to eat, some good shops, etc. The check in online is quick, and I would recommend doing that, but you have to request a second key if you choose that option. The room was not in... More

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Jeffrey W, General Manager at Hyatt Regency Lexington, responded to this review

Thank you for taking the time to post a review of our hotel. Please accept my sincerest apology for your room not being prepared to our high standards prior to your arrival. Your comments about our staff are appreciated. We feel that our associates and their customer service skills are the strength of the hotel. In the future, if your... More

Sheridan, Michigan
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked our room through Priceline's Express Deals knowing we might not get a double room. I called to find out we had been booked a king sized room with our kids. Checking in, I asked if we could upgrade and the very nice lady said she could get us in an accessible room with a double bed and that... More

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Larry B, General Manager at Hyatt Regency Lexington, responded to this review

Thanks for your great review of the Hyatt Regency Lexington. We are delighted that you and your family enjoyed your visit to our hotel. We appreciate your nice comments about our pool and fitness center. You should return soon, as we will be putting out our chaise lounges on the sundeck next week for the summer. Also, your girls might... More

Saint Augustine, Florida
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I had a room on the 10th floor by the elevator. That means I could hear the 'ding ding' of the elevator. Not a fun experience. Also, this property only has two routers (for 16 floors) and they are placed in such a way that floors 9 and 10 have connections that get interrupted constantly. Because there is no signal... More

Was this review helpful? Yes
Larry B, General Manager at Hyatt Regency Lexington, responded to this review

Thank you for taking the time to post a review and make us aware of your experience. Please accept our apology for the inconvenience you encountered due to the confusion over the airport shuttle and the lack of tranquility in your guest room. We take the feedback we receive from reviews and guest surveys very seriously and will follow up... More

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Additional Information about Hyatt Regency Lexington

Also Known As:
Hyatt Regency Lexington Hotel Lexington
Hyatt Regency Lexington Hotel
Lexington Hyatt Regency
Hyatt Lexington
Lexington Hyatt
Address: 401 West High Street, Lexington, KY 40507
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Lexington
#13 Romantic Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Lexington 3.5*
Official Description (provided by the hotel):
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 365 luxurious rooms including 9 suites. A dramatic 7-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Glass Garden restaurant, Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops with over a dozen boutiques and food court, the UK Basketball Musuem and Rupp Arena - home to the University of Kentucky Men's Basketball team, the Lexington Horsemen National Indoor Football team and various concerts and programs throughout the year. ... more   less 
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