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Quality Inn

2.0 of 5
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2381 Buena Vista Dr., Lexington, KY 40505 (Formerly Comfort Inn)
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Quality Inn
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Ranked #43 of 67 Hotels in Lexington
A recent review
4 of 5 stars reviewed 4 weeks ago
asaling Wayne, Michigan
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88 reviews from our community

Traveler rating
    13
    29
    19
    12
    15
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28
13
7
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Wayne, Michigan
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped for the night on our way home from Ft. Myers to Michigan. The staff was friendly. The room was very clean and looked like a photo from a travel book. The overstuffed queen size bed was very comfy for our road weary bodies. The parking lot was cleared of snow from the previous storms... Bonus! We'll be back next... More 

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Sidney
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 3, 2014 via mobile

Came to town for Garth Brooks concert. This was about the only hotel with any vacancy. We were assigned a smoking room and couldn't change it. It reeked and we gagged upon entering the room! If given a choice, I would not stay here again.

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Lexington, Kentucky
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2014

I stayed here with my granddaughters and was pleasantly surprised at the excellent customer service. We stayed during a busy spell and everyone in America was in Lexington for a UK football game. I just wanted to see my little girls and spent some quality time with them. I booked online with my rewards service to get a better price.... More 

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Jayne M, General Manager at Quality Inn, responded to this review

Your words are too kind. All of us here at the Quality Inn East are thrilled that you and your beautiful family enjoyed us and our city. Our family strides to make each guest have a wonderful experience in our unique hotel and when we do just that............well, it is Wonderful to hear. Thank you for sharing your experience and... More 

Murphy, North Carolina
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2014

Here's another property undergoing renovations. If work is done properly in the rooms then will end up being a quality hotel for Choice hotels. Our room was great and bed had a comfortable foam mattress. Good hot breakfast. VERY friendly staff.

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Manhattan, Kansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

I come to this hotel every year in September due to Scarefest and this stay has been the best stay I've ever had in this hotel. Throughout the years, it was apparent the hotel needed to be renovated and they finally did and the hotel looks fantastic. This time upon arrival, I was welcomed with fresh cookies, and a small... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 16, 2014

As others have commented, this hotel is an older hotel that is in stages of repair. It looked as painting had been done in certain area but then stopped (trim hadn't been completed, electric plate covers put back on, etc). My room was fine with new carpeting, new sink, toilet, and fairly new furniture. The clerk at the front desk... More 

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Maysville, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

A nice hotel that has seen it's better days. However, you can tell they are remodeling and working on it. Clean rooms...great staff. They have a special rate if your child is in the children's hospital. ..very thankful

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Top Contributor
56 reviews 56 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 29, 2014

Very nice hotel we stayed in on our way home from a driving vacation. Very large hotel with what looks like two wings off a central building. Front desk staff were very nice, friendly and checked us in quickly. The hallways are a little scuffed, but otherwise clean and well lit. We reserved two queen beds in a non-smoking room... More 

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michigan
Top Contributor
77 reviews 77 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed August 14, 2014

I stayed here for an overnight recently and was so disappointed ! The front staff were very welcoming and that was the good part. (probably the only one). Went to my room ( I had asked for a smoking room ) Yes it had a smoke smell (expected).. However I did not expect that the room would be filthy.. I... More 

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Etown, Ky
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 20, 2014

We stayed at this hotel this weekend for the Bluegrass State Games and I can honestly say I will never stay here again nor will many of the others that were part of our group. We booked this hotel back in May and were told the pool would be done by the time we got there. My reservation confirmation even... More 

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