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All 65 Lexington hotels

Quality Inn

2.0 of 5 Hotel   |   2381 Buena Vista Dr., Lexington, KY 40505 (Formerly Comfort Inn)
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47%
Ranked #44 of 65 hotels in Lexington
A recent review
4 of 5 stars reviewed 1 week ago
FlyPA12 St Charles, IL
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  • Reviews (81)
  • Photos (19)
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81 people have reviewed this hotel

Traveler rating
    13
    25
    18
    11
    14
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25
12
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Etown, Ky
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel this weekend for the Bluegrass State Games and I can honestly say I will never stay here again nor will many of the others that were part of our group. We booked this hotel back in May and were told the pool would be done by the time we got there. My reservation confirmation even... More

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St Charles, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Looking for a cost budget place to stay, then you won't go wrong with the Quality Inn. The queen size room worked just fine. Was clean, non-smoking room did not smell like smoke, and the room had wifi, and a comfortable bed. Has been going through restoration, but looks like it is about finished. The breakfast buffet was your typical... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am a regular at the hotel . It is a great place and price isn't to high . It was a disappointment that the pool was closed but the cleanliness of the room was excellent .... This hotel has definitely improved.

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wagga
Top Contributor
138 reviews 138 reviews
64 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for nearly two weeks, bed comfy, convenient location, room warm in an unusually cold April. Better if breakfast was not included as it doesn't open early enough if you have things to do. Not very well cleaned, a jelly bean was on the floor when we arrived, and still there two weeks later when we left.

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Cartersville, Georgia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 12, 2014 via mobile

Our room was clean and updated ....... That's the good part. The rest of the hotel was, well, not so much! The sign on the door said, "Remodeling." But did that mean they didn't have to clean? We checked in at 2, and never saw a construction worker, we checked out the next day at 11, this was a weekday... More

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Burton
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 28, 2014

We arrived at hotel and got checked. I specifically stated I wanted a king size bed and a Non-Smoking room. When we opened the door the room reeked of cigarette smoke. We called the front desk and explained the situation. We were told that people who pay with cash tend to smoke in the rooms. They said that since they... More

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Royal Oak, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2014

When we booked the room the day before and decided we would stay there because of the pool and whirlpool. When we got here on Friday afternoon, there was a sign posted at front desk letting everyone know that the pool area was closed. We asked why this wasn't posted on the website and she didn't know she thought it... More

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DaveSlaughter, General Manager at Quality Inn, responded to this review

John, I am sorry we were not able to satisfy you during your stay. Our web site does state that the pool is currently closed for renovations, While the rest of the hotel is still open, I am sure you noticed that the whole hotel is currently undergoing a full renovation. Thank you, Dave Slaughter General Manager More

Pulaski, Wisconsin, United States
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 15, 2014

First impressions mean a lot to our group. We were met at the desk by unfriendly faces who checked us in. The lobby area was being painted - not a big problem for us. What did bother somewhat is the pool being closed. I really believe if some of the amenities can't be offered there should be a reduction in... More

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Topeka
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 27, 2014

We stopped here with our family for some quick rest while traveling to Virginia. The hotel is a little outdated, but the cleanliness is worth it. The room was spotless. That is one thing I find very important when traveling. You can stay in a 5 star hotel, but if its dirty its not worth your money. The breakfast was... More

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DaveSlaughter, General Manager at Quality Inn, responded to this review

Thank you so very much for sharing your comments with us. We are all glad that we were able to take care of you during your stay here and happy that we could make your overall vacation experience a pleasant one. We look forward to seeing you again on your next trip to Lexington. Thank you, Dave Slaughter General Manager More

Nolensville, TN
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 17, 2014

We have stayed in this motel 20-25 times a year for the past 5-6 years. We have watched it gradually fall into disrepair and will not stay there again. This last visit we were put into a room that there was a good chance had not even been cleaned. It was in a state of disrepair. There was something brown... More

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DaveSlaughter, General Manager at Quality Inn, responded to this review

I would like to persoanally apologize for the problems you encountered here during your stay. My name is Dave Slaughter and I just took over this hotel. I would appriciate it if you would contact me at gm@comfortinnlexington.com or call me at (859) 299-0302. I welcome the opportunity to speak with you about not only your stay but also what... More

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Additional Information about Quality Inn

Address: 2381 Buena Vista Dr., Lexington, KY 40505 (Formerly Comfort Inn)
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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Also Known As:
Comfort Hotel Lexington
Comfort Inn Lexington
Lexington Comfort Inn

19 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quality Inn -Lexington East is conveniently located off exit 110 on I-75 in the heart of the Bluegrass, also known as the "Horse Capital of the World". We have a total of 122 rooms, indoor heated pool and spa, fitness center,business center and of course, a free hot breakfast with your stay every morning.There are several restaurants and lots of shopping in the area, only 1.5 miles from the Hamburg Pavilion and only 4 miles from the University of Ky.Located just 10 miles north of us is the world famous Kentucky Horse Park. Be sure to take one of the horse farm tours while in Lexington also. ... more   less 
Number of rooms
120

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