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Quality Inn

2.0 of 5
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2381 Buena Vista Dr., Lexington, KY 40505 (Formerly Comfort Inn)
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Choice Privileges Points
Quality Inn
Best prices for: 1 room 1 guest
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Ranked #49 of 69 Hotels in Lexington
A recent review
4 of 5 stars reviewed 2 weeks ago
Love U Oakland, California
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98 Reviews from our TripAdvisor Community

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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
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    (98)
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    (29)
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The room was clean however the bathroom door would not close completely. The room did not have a microwave or fridge like website stated. The water stunk and the toilet constantly ran. For a room for 4 there was only 2 towels.

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Oakland, California
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've visited Lexington, KY many times and I stayed at the Comfort Suites Inn cross street from this hotel. I decided to stay at Quality Inn this time. I like it, the hotel was in a process of remodeling. The room was nice and clean. I liked the lamb light, because it had yellow color light made the room looked... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We are here due to a Dr appointment at shriners hospital. Our shrine chapter unfortunately booked this hotel. It is stressful enough to have to drive four hours from home. When I stay at a hotel I want to be able to feel homey. Feel welcome and that is NOT what happened here. First, they lost the credit card form... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Entire building is under construction so there was dust everywhere including the carpet going to second floor. Cable was out in room and pool was down until the next morning. I told reg person we had to have tv with 2 kids so she got direct tv out right away. Prob won't stay here again but have stayed at worse.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Room was nice but our room didn't have a refrigerator or microwave. Also the bathroom had mold on the bottom of shower curtain.I called the front desk while I was out cause I did not see a refrigerator in my room and she told me on the last day I was leaving she would have given me a new room.

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Bedford Heights, Ohio
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 19, 2015

We stayed there twice. The staff recognized properly with our choice privileges status and thank us by being a customer by upgrading our room. Food is close by within walking distance as well as service stations. Good value, good breakfast.

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Kitchener, Canada
1 review
1 of 5 stars Reviewed May 4, 2015

I have a story for anyone who will listen. To date I have not had any support from anyone at Choice hotels regarding this. I believe in due process however when that fails the only option is to go to the top. I did that and was told by the corporate office to go pound salt. My wife and I... More 

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Adamstown, Maryland
1 review
1 of 5 stars Reviewed April 23, 2015

Starting with the fact that we reserved for two nights but they had us down for only one...phones not working...rude staff...exercise room had only broken equipment...The GM at the time of our stay promised us a free night next time we were in town if we wanted to give them another chance. Now the new GM is refusing to honor... More 

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Hurley, New York
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 19, 2015

I have rarely stayed at a more average place. The bed was uncomfortable, the lighting was odd, and the heat was difficult to control. Nothing was perfectly awful, but one's expectations were not exceeded in any way.

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Clinchco, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 13, 2015

Very nice stay ...............so much nicer place and nicer people than it was last year...............good job and good place to stay. We would definitely stay at this place again. Keep the prices down

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