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2.0 of 5 Hotel   |   2381 Buena Vista Dr., Lexington, KY 40505 (Formerly Comfort Inn)
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Quality Inn
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Ranked #43 of 67 Hotels in Lexington
A recent review
3 of 5 stars Reviewed November 3, 2014
Heather S Sidney
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88 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 3, 2014

Came to town for Garth Brooks concert. This was about the only hotel with any vacancy. We were assigned a smoking room and couldn't change it. It reeked and we gagged upon entering the room! If given a choice, I would not stay here again.

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Lexington, Kentucky
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2014

I stayed here with my granddaughters and was pleasantly surprised at the excellent customer service. We stayed during a busy spell and everyone in America was in Lexington for a UK football game. I just wanted to see my little girls and spent some quality time with them. I booked online with my rewards service to get a better price.... More 

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Jayne M, General Manager at Quality Inn, responded to this review

Your words are too kind. All of us here at the Quality Inn East are thrilled that you and your beautiful family enjoyed us and our city. Our family strides to make each guest have a wonderful experience in our unique hotel and when we do just that............well, it is Wonderful to hear. Thank you for sharing your experience and... More 

Murphy, North Carolina
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2014

Here's another property undergoing renovations. If work is done properly in the rooms then will end up being a quality hotel for Choice hotels. Our room was great and bed had a comfortable foam mattress. Good hot breakfast. VERY friendly staff.

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Manhattan, Kansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

I come to this hotel every year in September due to Scarefest and this stay has been the best stay I've ever had in this hotel. Throughout the years, it was apparent the hotel needed to be renovated and they finally did and the hotel looks fantastic. This time upon arrival, I was welcomed with fresh cookies, and a small... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 16, 2014

As others have commented, this hotel is an older hotel that is in stages of repair. It looked as painting had been done in certain area but then stopped (trim hadn't been completed, electric plate covers put back on, etc). My room was fine with new carpeting, new sink, toilet, and fairly new furniture. The clerk at the front desk... More 

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Maysville, Kentucky
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

A nice hotel that has seen it's better days. However, you can tell they are remodeling and working on it. Clean rooms...great staff. They have a special rate if your child is in the children's hospital. ..very thankful

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Senior Contributor
49 reviews 49 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 29, 2014

Very nice hotel we stayed in on our way home from a driving vacation. Very large hotel with what looks like two wings off a central building. Front desk staff were very nice, friendly and checked us in quickly. The hallways are a little scuffed, but otherwise clean and well lit. We reserved two queen beds in a non-smoking room... More 

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Top Contributor
77 reviews 77 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed August 14, 2014

I stayed here for an overnight recently and was so disappointed ! The front staff were very welcoming and that was the good part. (probably the only one). Went to my room ( I had asked for a smoking room ) Yes it had a smoke smell (expected).. However I did not expect that the room would be filthy.. I... More 

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Etown, Ky
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 20, 2014

We stayed at this hotel this weekend for the Bluegrass State Games and I can honestly say I will never stay here again nor will many of the others that were part of our group. We booked this hotel back in May and were told the pool would be done by the time we got there. My reservation confirmation even... More 

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St Charles, IL
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

Looking for a cost budget place to stay, then you won't go wrong with the Quality Inn. The queen size room worked just fine. Was clean, non-smoking room did not smell like smoke, and the room had wifi, and a comfortable bed. Has been going through restoration, but looks like it is about finished. The breakfast buffet was your typical... More 

Was this review helpful? Yes 1
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Additional Information about Quality Inn

Address: 2381 Buena Vista Dr., Lexington, KY 40505 (Formerly Comfort Inn)
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 120
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Also Known As:
Comfort Hotel Lexington
Comfort Inn Lexington
Lexington Comfort Inn

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