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All 64 Lexington hotels

Holiday Inn Express Hotel & Suites Lexington- Downtown / University

2.5 of 5 Hotel   |   1000 Export Street, Lexington, KY 40504
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Ranked #18 of 64 Hotels in Lexington
A recent review
5 of 5 stars reviewed 4 weeks ago
Gary1179 Mayfield, Kentucky
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130 reviews from our community

Traveler rating
    55
    44
    22
    5
    4
See reviews for
43
20
7
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Any
English first
Mayfield, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family and I had an excellent stay and a wonderful breakfast, thanks to the friendly and courteous staff, such as Ken at the front desk and Teresa in the kitchen/dining area. We have stayed at this hotel numerous times and will continue to book rooms here.

Was this review helpful? Yes 1
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you for your positive review. I am so glad Ken and Theresa were able to help you during your stay, and give you great service. We hope to see you again soon! Stephanie Toy, General Manager More

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked three nights -- stayed five (at this writing). Ha! The staff is great -- big shout out to Becca for her especially pleasing personality and friendliness. The room was very, very nice. We needed a refrigerator for medicine so ended up with a king suite and it was a great room. It had a fridge, a bar sink, microwave... More

Was this review helpful? Yes 1
Byron, Georgia
Top Contributor
57 reviews 57 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in Lexington for business and stayed 4 nights at this HIE. We usually stay at HIE and this hotel was located downtown to better see the sites after my meetings. After being spoiled in a newer HIE in Ohio, this one at first glance was not up to par, no fridge or microwave, so-so beds and very thin walls.... More

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your positive feedback. I am so glad that our staff was able to make a great impression with you and your family. We will recognize them for their hard work. Thank you for staying with us and we hope to see you again. Stephanie Toy, General Manager More

Grayson, Kentucky
Top Contributor
69 reviews 69 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 13, 2014

my wife and I stayed here for a a appointment in Lexington and found a wonderful place to stay. It was a good room and pet friendly with a good breakfast and friendly and helpful staffing. I would stay here again.

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your feedback! I am glad we were able to meet your needs while you were at our property. We hope to see you in the future! Stephanie Toy, General Manager More

Orrville, Ohio
2 reviews
4 of 5 stars Reviewed August 4, 2014

we stay at this hotel every time we visit our children in Lexington. the African American man who does maintenance and cares for the pool, I think his name is Charles, always makes us feel welcome and takes an interest in our grandchildren, who are about his little grandson's age. he is very kind and helpful. the lady who does... More

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you for your positive feedback. I am so glad that our staff made a great impression on you! I will make sure the individuals are recognized. Hope to see you again soon! Thank you, Stephanie Toy, General Manager More

1 review
5 of 5 stars Reviewed August 3, 2014

Location was great. We were able to get downtown quickly. The room was clean. The breakfast staff was fantastic. She was overly friendly and made sure we had everything we needed and even went out of her way to make sure everyone was comfortable. The entire staff was friendly from check-in to check-out. I would highly recommend this hotel and... More

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your feedback. I am so glad our hotel fit your needs while visiting Lexington. I will make sure the staff is recognized for their great service to you. Thank you, Stephanie Toy, General Manager More

Tuscola, Illinois
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 3, 2014

We were to attend the National bottle show in downtown Lexington, but we were bringing our dog so we could not stay at the Hyatt downtown adjacent to the show. I opted for the Holiday Inn and we were not disappointed except for the distance to downtown. The hotel was clean and the staff were welcoming and helpful. Our room... More

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your honest feedback. I will talk to the staff about placing individuals with pets on the first floor and lower level. Thank you for staying with us. We hope to see you again in the future. Thank you, Stephanie Toy, General Manager More

Oak Ridge, Tennessee
Top Contributor
118 reviews 118 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 29, 2014

About a week ago I stayed at this property and while the staff is friendly and accommodating, the property is old and tired. As a result of my IHG frequent stay status I was "upgraded" however the room was still pretty tired. The area around the hotel is pretty bleak and there were no places to eat within eyesight. This... More

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you for your feedback. I apologize that you found our hotel to be just average. I see you stated that we did not have any restaurants within eye sight. We do have Buffalo Wild Wings, Tai Orchid, and Jalapenos Mexican Bar and Grill all right in the next parking lot. We are also walking distance to downtown, UK campus... More

Top Contributor
52 reviews 52 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 22, 2014

Location excellent. Easy walking various campus locations. I love the pancake maker. Is well-maintained even with high volumes. Modern rooms. I was there for an extended visit and did notice the same piece of trash on the floor the entire stay. The rest of the floor looked clean. Maybe they need a few vacuum cleaner. Nice to have a Dairy... More

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for the review! So glad that our area and hotel fit your needs. We hope you visit us again in the future! Thank you, Stephanie Toy, General Manager More

Contributor
11 reviews 11 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 22, 2014

The room was great. Becca was very friendly and helpful in suggestions for places to eat. The breakfast was simple but very good. I would highly recommend this hotel to anyone that needs a place to stay.

Was this review helpful? Yes 1
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your positive review. I am glad Becca was able to give you great customer service. I will make sure she is recognized! We look forward to seeing you in the future! Thank you, Stephanie Toy, General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Lexington- Downtown / University

Address: 1000 Export Street, Lexington, KY 40504
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lexington- Downtown / University 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Lexington- Downtown / University
Holiday Inn Lexington
Holiday Inn Express Lexington
Lexington Holiday Inn

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