We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Lexington- Downtown / University

Hotel website
Hotel deals
1000 Export Street, Lexington, KY 40504
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Hotel & Suites Lexington- Downtown / University
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Lexington- Downtown / University
Add Photo Write a Review

163 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    70
    52
    28
    7
    6
See reviews for
52
25
8
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (62)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (21)
All months
1 review
3 of 5 stars Reviewed 4 days ago NEW

After trying to find a room at several hotels after midnight we were thankful to find a few rooms here. Checked in around 130am and that process should be streamlined somehow, took too long. Front desk didn't give direction about where the room was located in the building, so I parked around back and had to walk with all luggage... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you for taking the time to review your stay with us! I am pleased to hear your overall experience at our hotel was good, but apologize for the trouble you experienced at check in. We will take the proper steps to make sure this does not happen in the future. We are always looking for ways to improve our... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to travel to Lexington and have a friends night out and was pleasantly surprised with this Holiday Inn Express. The location was good. The staff was friendly and helpful. I do think the staff should make it clear that the outside doors lock after a certain time and that the room key can be used to access the... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I apologize for the inconvenience of the bathroom door in your room, and this is something we will be addressing with our staff..We hope you will... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped here on our way from Michigan to Florida. Friendly staff, thanks for the chocolate chip cookies at check-in. We stayed in a room with two queen beds and a sofa bed. Main beds were very nice, but the sofa bed was horrendous. It was very worn and the mattress' sides had blown open. No support. Fortunately our 7-year-old... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for the candid feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the poor quality of the sofa bed. Rest assured we will look into replacing that. We truly appreciate you letting us know! Only then can we make the necessary improvements. I'm so glad you enjoyed the breakfast! We... More 

Toronto, Canada
Top Contributor
71 reviews 71 reviews
71 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stopped in Lexington briefly on a long road trip, and the Holiday Inn Express was just what we needed - comfortable, restful, with no surprises. The complimentary breakfast was adequate (nothing special) and the check-in counter was efficient and friendly. Very spacious rooms for an urban hotel, too.

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your awesome review of our hotel. I am so glad you enjoyed your stay with us.  Providing you with the best experience possible is something we take great pride in, so we sincerely appreciate your feedback! We hope to see you again! More 

Chapel Hill, North Carolina
Top Contributor
390 reviews 390 reviews
85 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When attending to business at the University of Kentucky medical center this is the convenient place to stay. It is actually within walking distance if you don't have a car. Complimentary newspapers and coffee/tea in the lobby are welcoming. Business center offers printing of airplane boarding passes. Complimentary breakfast has many options so no one will go away hungry.

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for the positive review! I am so glad that you have visited us on two occasions and have been satisfied with the hotel! I am pleased that you enjoyed our amenities and breakfast! We hope that when you visit the UK Medical Center you will stay with us again! Stephanie Toy, General Manager More 

Jupiter, Florida
1 review
5 of 5 stars Reviewed May 26, 2015

When I go home to visit my family I stay with the folks at holiday inn... Why?... because they treat you like family. The morning before I was schedule to leave, I was in the lobby getting coffee. Tiffany the night desk clerk saw what I was doing and said wait... I will make a fresh pot of coffee for... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We love hearing about how the staff made your stay great! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stephanie Toy, General Manager More 

1 review
4 of 5 stars Reviewed May 24, 2015 via mobile

They have cookies in the afternoon in the lobby, a nice indoor pool and hot tub. Tiffany at the front desk was nice and accommodating. I stood at the desk and watched her help a customer with a difficult problem, she solved it without a hiccup. The regular rooms didn't have a mini refrigerator so I planned ahead and didn't... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your review of our hotel. I am glad to hear you enjoyed the indoor pool and fresh cookies! I am also pleased to hear Tiffany gave you great service during your stay with us! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stephanie... More 

1 review
5 of 5 stars Reviewed May 24, 2015

Wow! I have never had such check in service! Even in 5star hotels in Europe we have never had such friendly and helpful service. I really wasn't expecting this from a Holiday Inn Express. Kudos to Tiffany. She had information we didn't even know we needed but would have had to ask about later- wi-fi, where to go for dinner,... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for the great review of our hotel. I am pleased to hear you enjoyed your stay with us and Tiffany gave you great service! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stephanie Toy, General Manager More 

Bloomingdale, Illinois
Top Contributor
53 reviews 53 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 20, 2015

Came in late Sunday night after 1am at the airport and the Holiday Inn Express was a short cab ride away. Tiffany was friendly and efficient at the front desk. Room was clean, breakfast good, but best of all was location, which was really only 5 minutes away from where I needed to be for business.

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your review of our hotel. I am glad to hear you enjoyed your stay with us while visiting the UK Medical Center! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stephanie Toy, General Manager More 

1 review
5 of 5 stars Reviewed May 15, 2015 via mobile

I had a great experience at this hotel. I stay at Holiday Inn Express a lot and this was one of the friendliest. We had a late arrival and Tiffany was so hospitable. It was a great breakfast the next morning as well. When I am back in town this is where I will be staying. Thank you for a... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for taking the time to write a review on your recent stay with us! I am so glad that you found the staff friendly, and that Tiffany made you feel welcome! Cant wait to share your review with the staff! It's something our staff takes great pride in, so we value your feedback. We hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

76 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (75)
Viewed
Hotel & grounds (39)
Viewed
Dining (6)
Viewed
Bathroom (4)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (8)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay