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Holiday Inn Express Hotel & Suites Lexington- Downtown / University

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1000 Export Street, Lexington, KY 40504
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Holiday Inn Express Hotel & Suites Lexington- Downtown / University
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Holiday Inn Express Hotel & Suites Lexington- Downtown / University
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155 reviews from our community

Traveler rating
    67
    50
    25
    7
    6
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50
24
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Bloomingdale, Illinois
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Came in late Sunday night after 1am at the airport and the Holiday Inn Express was a short cab ride away. Tiffany was friendly and efficient at the front desk. Room was clean, breakfast good, but best of all was location, which was really only 5 minutes away from where I needed to be for business.

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your review of our hotel. I am glad to hear you enjoyed your stay with us while visiting the UK Medical Center! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stephanie Toy, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had a great experience at this hotel. I stay at Holiday Inn Express a lot and this was one of the friendliest. We had a late arrival and Tiffany was so hospitable. It was a great breakfast the next morning as well. When I am back in town this is where I will be staying. Thank you for a... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for taking the time to write a review on your recent stay with us! I am so glad that you found the staff friendly, and that Tiffany made you feel welcome! Cant wait to share your review with the staff! It's something our staff takes great pride in, so we value your feedback. We hope you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have never had a bad experience at a holiday inn and this place was no exception. Great service and a very beautiful clean hotel. The girls at the desk were attentive and very friendly. The breakfast was so fresh and delicious! We requested towels and got them right away. There was nothing left to be desired from my stay... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your review of our hotel I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stephanie Toy, General Manager More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

In town on business with the Ohio State University Medical Department. We booked multiple rooms early but, we had numerous changes to make upon arrival. Becca, (the sweet southern girl us Northerner's aren't used to seeing) who made our earlier reservations, made everything seamless and accommodated our changes very easily. I have no qualms recommending this hotel to anyone needing... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you for writing a review on your stay and your kind words about the staff. I am so glad that Becca and the staff were able to assist you with your reservation changes! We hope to serve you again in the future with the same exceptional service you deserve! Thank you for choosing our property while in the Lexington... More 

Oklahoma City
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed many nights in Lexington, this is the first time staying at this location and downtown. Liked the location and it had a great restaurant in walking distance, believe it was called Thai & Mighty. Staff recommended it to us, and we had a great meal and ice cream. The staff made sure we had everything we needed... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you for the review of your stay with us! I am so glad that you enjoyed your stay and the restaurants close by! We look forward to your next visit with us! Stephanie Toy, General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here for our 30th wedding anniversary. Not too far from home but it was the perfect get a way that we needed. The hotel was extremely clean and the staff was exceptionally helpful. The manager Stephanie Toy ensured that everything was perfect for us. I loved having the makeup remover packets. The breakfast was amazing- turkey sausage, bacon,... More 

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for your review of our hotel. We appreciate your positive feedback! I am pleased to hear you enjoyed your stay with us and that the breakfast was amazing! A positive guest experience is something our staff takes great pride in. I am glad you had the perfect Anniversary and we hope we see you again in... More 

Atlanta, Georgia
Top Contributor
83 reviews 83 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not much to add really, you get what you pay for with a holiday Inn express. Service was good, efficient and welcoming! Rooms, clean, tidy but nothing special. Breakfast - the standard, hot and cold food. Only thing to note, is the hotel states "DownTown", it is NOT downtown though. It cost us $4 for an UBER too downtown. Its... More 

Was this review helpful? Yes 1
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for the review our your stay! I am so glad you found the staff to be friendly and welcoming. You are right we are just outside of downtown which is 1.3 miles. I apologize if that was an inconvenience for you while staying with us. I am glad that you plan on returning and we look... More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

My husband and I have stayed here many times with friends and have always been very impressed. Super clean rooms, friendly staff, and yummy breakfast! Definitely our favorite place to stay whenever we are in Lexington!

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

What an awesome review! I am so glad that you find the staff friendly and the hotel clean during your visits with us! Thank you for being loyal to our hotel while in the Lexington area. We look forward to your next stay! Stephanie Toy, General Manager More 

Tuscaloosa, Alabama
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 14, 2015

Room was clean and the location is great if you are doing ANYTHING on the University of Kentucky campus. The staff was very friendly. Jett's Pizza is right across the street and the breakfast provided by the hotel was good. The room was also spacious.

Was this review helpful? Yes
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you so much for writing a review on your stay at our property! I am so glad you enjoyed the hotel and the location fit your needs! I look forward to sharing your review with the staff! We are also a big fan of Jets and I am glad you got to try their great pizza! We hope you... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

Room was nice and clean. Bathroom clean also. I liked having the makeup remover packets. Just something small but needed. Staff was friendly and courteous! Good breakfast -turkey sausage, bacon, fruit and gluten free products! Easy check in and out

Was this review helpful? Yes 1
Stephanie T, General Manager at Holiday Inn Express Hotel & Suites Lexington- Downtown / University, responded to this review

Thank you Rhonda for the awesome review! I am so glad that you enjoyed your stay with us! Cant wait to share your review with our staff! We look forward to your next visit! Stephanie Toy, General Manager More 

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