The hotel itself is pretty decent. The rooms were large and spacious, had a fridge and microwave and nice work area. The beds were fairly uncomfortable with lumpy and flat pillows - my biggest complaint about the room. However, the rooms were clean and relatively quiet so it was still an OK business hotel. Breakfast had fruit, juice, bagels, bread,... More

I will begin with the good. In the end, the problem (although our party was still inconvenienced) was addressed to my satisfaction and without a lot of effort on my part. You sometimes find vendors focusing on excuses and trying to over defend what happened versus just making it right. In the morning, the manager had already been briefed by... More

I came into town for business, arrived a day early, so I used points to book this hotel. Wow, what a mistake. The staff was fine, but nothing worked. The room was filthy. The wireless internet never worked. I called CS to check on options in the area, and they refused to help. It also is NOT near the university... More

This hotel is excellent - we were in town for a UK Basketball game. Our stay could not have been better, it was close to Rupp Arena and had everything we needed for our stay. The breakfast the next morning was awesome!!!

I stayed here two nights recently during my husband's hospital stay. It was perfect- safe area, close to downtown and campus, many eateries around the hotel. The parking lot was well lit. My room was on the first floor, I had a view of some grass, trees and a picket fence- felt very homey! My room was very quiet despite... More

Great rooms aside from need to feel like you are going to break the tap when activating the shower ( it never really fully diverts the water from tub - we had two rooms and they both did same thing ). Quiet and great breakfast choices. Staff very helpful.

Super clean room, amazing continental breakfast, knowledgeable desk staff. Would definitely stay here again. Safe parking, Starbucks across the street, super comfy beds and large spacious rooms. I would definitely stay here again.

Rooms are nice and spacious and beds are comfortable. Staff are helpful and friendly. However my room was on the right hand side of the hotel and overlooked a large building site. The builders would start at 7am and finish at 7pm including saturdays!! These early wake up calls spoiled two of my nights but when I complained, I was... More

Hotel was clean, Joan from Housekeeping was great. Breakfast was good, though you could use a few less carbs and a few more healthy choices than just soft red delicious apples, bananas & yogurt. How about egg whites and some organic whole wheat products? Only real complaint would be the hot tub water was so smelly & gross! We had... More