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Residence Inn Lexington South / Hamburg Place

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2688 Pink Pigeon Pkwy., Lexington, KY 40509
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Residence Inn Lexington South / Hamburg Place
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Residence Inn Lexington South / Hamburg Place
Residence Inn Lexington South / Hamburg Place
Residence Inn Lexington South / Hamburg Place
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146 reviews from our community

Traveler rating
    89
    47
    9
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville, KY
Top Contributor
209 reviews 209 reviews
44 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel sufficed for a recent overnight stay for my family of 4. It wasn't particularly special, but it was clean and there were no problems. The room was just a touch smaller than I expected, but was adequate. The hallways were a bit uninspiring, and the rooms show some age if you look carefully, but it was clean and... More 

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you for taking the time to share your experience on Trip Advisor. I'm glad we were able to meet your needs during your most recent stay, as well as your past ones. Thank you for your continued loyalty. If I can be of any further assistance, please don't hesitate to contact me directly. Have a wonderful weekend, and see... More 

Cypress, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was very clean, had a seriously nice staff and a wonderful breakfast and some nights a dinner. We stayed for 8 days and enjoyed every one of them. Located in a very good location to everything also.

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much! What a flattering review! I really appreciate you taking the time to share your experience on Trip Advisor. I will certainly share your kind words with my staff. Again, thank you so much, and we look forward to having you again in the future! Have a great weekend! More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed here for a wedding (March 26-29 2015) and had an overall great experience. Check in and out were both super fast (15 min max) and easy. The staff we talked to were extremely polite (we didn't interact with staff other than check in/out). I'm a huge stickler for cleanliness (I travel with clorox wipes and... More 

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you for such kind words! I really appreciate you sharing your positive experience with everyone here on Trip Advisor! Yes, we're a little bit of an older hotel, so we strive to make up for our condition with our cleanliness and service, and according to your review, it sounds like we did our job! :) Thank you again. We... More 

London, England, United Kingdom
Top Contributor
87 reviews 87 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 4 nights on business. Rooms have a basic kitchen, lounge area and en suite bathroom. Bed comfortable, good noise insulation, decent shower. Noisy air con. Didn't sleep brilliantly for no apparent reason. Friendly staff. Good location and walking distance from nearby shops and restaurants.

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you for taking the time to share your thoughts on Trip Advisor! I'm very sorry to hear that you didn't sleep brilliantly, and that the A/C was loud- I will have my staff look into that immediately, thank you. On the flip side, I really appreciate your compliments and positive review. Again, thank you for your review, and we... More 

Top Contributor
60 reviews 60 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 12, 2015

This hotel is in a good location just off of I-75 with lots of shopping and restaurants. Front desk staff very friendly. Rooms are spacious and clean. I like that the windows open. Breakfast was good with lots of variety. Parking was very safe. Will stay here again the next time i am in Lexington.

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much for your kind words and for taking the time to submit a review on Trip Advisor! I will certainly share with my staff. I am so glad you enjoyed your stay, and we can't wait to have you the next time. Have a wonderful weekend! More 

Provo, Utah
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 18, 2015

If you're looking for a lot of shopping and dining options, this is an excellent location. The front staff was very kind and we appreciated a pet-friendly hotel for our dog. Our only complaint is that the room was rundown. Old furniture ... scratches and stains on couch and chair. The sink wouldn't drain well, and the couch bed looked... More 

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much for taking the time to submit a review on Trip Advisor and share your experience with others. We take great pride in providing a comfortable, enjoyable experience, and it appears we fell short in meeting that expectation with you. Yes, due to the age of the hotel, we do face some conditional challenges, but we strive... More 

Canonsburg, Pennsylvania
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 9, 2015

My wife and I visited Lexington for a pleasure trip, and had a great stay at this hotel. We were only there for an extended weekend, in order to take in some of the local sites. However, during the course of our stay, the staff here treated us very well, were constantly available to meet our needs, and were happy... More 

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

I'm so glad you enjoyed your extended weekend with us. :) I appreciate your kind words, and for taking the time to submit a review on Trip Advisor. I will certainly share with my staff. It will make their day. Thank you for choosing the Residence Inn by Marriott- Lexington South for your leisure trip; we hope to have you... More 

Illinois City, Illinois
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed January 3, 2015

Stayed here for 6 days with my husband, two adult children and two dogs in the two bedroom suite. The room was clean, comfortable, odor free and quiet. It is located near shopping and restaurants and several are within walking distance. There is ample grassy areas for the dogs and pick-up bags and a trash bin were located near the... More 

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you for such a positive review! I really appreciate you taking the time to submit your experience to Trip Advisor. I will certainly share your kind words with my staff. I'm glad you enjoyed your stay with your children and your furry friends. We look forward to having you again on your future travels to Lexington. Have a wonderful... More 

Pittsburgh, Pennsylvania
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 31, 2014

This Residence Inn is conveniently located off the Interstate 75, not far from the I64/I75 interchange. It is located at the back of a big shopping area with lots of places to eat. The check in was easy and quick but when we went to check out there was no one at the front desk. They offer a good breakfast... More 

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much for taking the time to submit a review on Trip Advisor! We appreciate any and all guest feedback, and I'm glad to hear you enjoyed your stay and would stay again. I do, however, apologize about the desk person not being present at check-out. I will follow up on that immediately. Again, I'm very glad to... More 

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 19, 2014

This Residence Inn was spotless and very comfortable. The rooms , excluding the appliances, had been updated and were modern and cheerful. Tessa at the front desk was great. We requested something once we were in our room and she brought it up immediately. The breakfast was well taken care of. This would have been a five star except one... More 

Was this review helpful? Yes
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much for taking the time to submit a review on Trip Advisor, and for all the kind words! I'm glad you enjoyed your stay, and I will certainly share with my staff, especially Tessa. :) Have a wonderful holiday season, and we hope to have you again soon! More 

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