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All 64 Lexington hotels

Residence Inn Lexington South / Hamburg Place

3.0 of 5 Hotel   |   2688 Pink Pigeon Pkwy., Lexington, KY 40509
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Ranked #7 of 64 Hotels in Lexington
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
soccerdeb ohio
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130 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ohio
Top Contributor
95 reviews 95 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We usually steay in the Hamburg area of Lexington area when we go to Keeneland. This is the first time we have stayed at this hotel and we were pleased. The hotel is away from the congestion of the general area and quiet but still convenient to shops and restaurants. Breakfast included nice selection of hot foods with quick turn-over... More

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Frederick, Maryland
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this Residence Inn previously. The location is convenient and the overall property is ok. This stay, the bathroom fans(both baths), were incredibly noisy. Also, the breakfast area is a little cramped but manageable. I did observe that the breakfast was not quite as good as on previous stays. All said, a nice place to stay but... More

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Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you for your feedback. I sincerely apologize about the fan noise, and again, appreciate the feedback, so that we may prevent this inconvenience for future guests in that room. I also apologize for the breakfast that day. If you could tell a difference from a previous stay, then we obviously didn't uphold our standards of service and quality. I... More

Merritt Island, Florida
Top Contributor
134 reviews 134 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is a typical Residence Inn, meaning, clean, comfortable, good value, good breakfast, GREAT STAFF. We were in for our son's wedding and stayed 4 nights in a 2 room suite. It was perfect for our group allowing both privacy when retreating to your bed room, and family time in the common area. It was very nice to have... More

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Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

I'm so glad you enjoyed your stay! Thank you for taking the time to submit a review, and for your kind words. It is really appreciated, and I will certainly share with my staff. I hope it was a beautiful wedding, and hope to see you on your return trip to visit the newlyweds! Have a great week! More

Cheyenne, Wyoming
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Rooms are okay, fairly clean but need renovations. As I always do I looked at the mattress for dirt & bugs and found huge stains on a old mattress. The pillows were flat and had no support. I took the extra blanket out of the bag in the closet to use only to find black hair all over it. Breakfast... More

Was this review helpful? Yes 1
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

I sincerely apologize for such an uncharacteristic and poor experience. The service failures you encountered are not indicative of the standards we strive to uphold here at the Residence Inn by Marriott- Lexington South. I would like to discuss these incidents further with you if you have the time. You can reach me at 859-263-9979 or at chris.logsdon@marriott.com. Again, I... More

Gillsville, Georgia
Top Contributor
55 reviews 55 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 15, 2014

This property was absolutely wonderful. The suite was perfect for our needs. The handicap accessible room was perfect for my family member who is in a wheelchair. The breakfast was just right. Thanks to Shanne, George and the manager, Chris . ...you were so cordial and pleasant. The beds were comfortable and no one had any sleep issues. Keep up... More

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Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much for the kind words! I'm so glad to hear everyone was accommodated, slept well, and ate good! I will certainly share your review with my entire staff. Thank you for taking the time to submit a review on Trip Advisor. Hope to see you again on your future travels to Lexington! Have a great week! More

NY
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 25, 2014

This was our second stay at this location. The rooms are great. They are very clean and comfortable. The front desk staff was excellent.....very friendly. We like that this is a family friendly hotel in an area with a lot of restaurants and shopping. Residence Inn is our favorite place to stay. If you have four children, like we do,... More

Was this review helpful? Yes 1
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much for such a flattering review! I'm so glad we were able to accommodate you and your family. The 2-bedroom's are great for families like yours! I will certainly share your kind words with my staff. Thank you again, for taking the time to submit a review, and for such positivity. I hope we can serve you... More

Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2014

This is our second stay at this location. The staff (I interacted primarily with George, although all are super) is excellent and polite. The rooms are clean, and although there is sometimes a bit of usual wear and tear, they are comfortable and very clean. Great cleaning staff. The Tuesday evening dinners are also good. The breakfasts were hot and... More

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Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you so much for taking the time to submit a review! I greatly appreciate your kind words, and will certainly share with my staff! Have a wonderful week, and hope to have you again soon! More

Raleigh, North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 14, 2014

The bed was comfortable, the pillows were all a little too soft (no variety). Room and bathrooms overall very clean, but there were some stains on the living room carpet and on the sofabed mattress. Pool was clean and there were a lot of pool towels available. Breakfast was decent with a good array of options. Seating in the breakfast... More

Was this review helpful? Yes 2
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you for taking the time to provide feedback. I greatly appreciate any and all reviews submitted by our guests. Well, I'm glad you enjoyed certain aspects and amenities of our hotel, but at the same time, sincerely apologize for the shortcomings you encountered. Those items are not indicative of the standards and service set forth at this hotel. I... More

Dixon, IL
Top Contributor
156 reviews 156 reviews
61 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 10, 2014

Our room was quiet, clean & comfortable. But, the hallway leading to it was extremely cold. There were several windows opened near the registration desk that allowed not only warmer air, but also cigarette smoke from the patio to come inside. The staff was friendly and helpful. We were surprised by how worn some of the chairs and cushions in... More

Was this review helpful? Yes 3
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

Thank you for taking the time to provide such detailed feedback. I value all guest feedback, and thanks to you, we can work on rectifying these items, to where future guests will not encounter them. I apologize that we did not meet all your needs. Some of the items addressed are not indicative of the service and standards set forth... More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2014

Clean room, everything working beautifully and all with super friendly staff. Who could ask for more? We are traveling as a family and needed a pet friendly hotel. I would definitely recommend this to anyone who needs to travel with a pet.

Was this review helpful? Yes 1
Chris L, General Manager at Residence Inn Lexington South / Hamburg Place, responded to this review

I am so glad you enjoyed your stay here at the Residence Inn by Marriott- Lexington South. Thank you for taking the time to provide positive feedback. We hope to accommodate you, your family, and your furry friend again in the future. Have a great week! More

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Additional Information about Residence Inn Lexington South / Hamburg Place

Address: 2688 Pink Pigeon Pkwy., Lexington, KY 40509
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Lexington South / Hamburg Place 3*
Number of rooms: 90
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Also Known As:
Residence Inn Lexington South / Hamburg Place Hotel Lexington
Lexington Residence Inn

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