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Red Roof Inn Lexington North

1980 Haggard Court, Lexington, KY 40505
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Red Roof Inn Lexington North
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Red Roof Inn Lexington North
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124 reviews from our community

Traveler rating
    44
    32
    23
    15
    10
See reviews for
23
35
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Greensburg, PA
Top Contributor
80 reviews 80 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'll break this into good and bad. Nothing bad is too too bad and nothing good is great. Good: Clean. The room is clean, well maintained, AC worked great. Parking lot well lit and also clean. Ice machine worked fine. Water pressure good. Shower ran hot. Staff was extremely friendly. Hotel is close to much of downtown, inside the inner... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I've stayed at Red Roof Inns across the USA and the desk staff at this location are amongst the most miserable and unaccommodating I have ever met. Not a shred of friendliness. Guests seem to annoy them by even trying to check in. Hotel was a standard Red Roof Inn and had good TV and microwave/refrigerator. My reason for staying... More 

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

I appreciate you taking the time to share your review. It is always disappointing to hear that a guest had an unpleasant stay. Thank you for pointing out the service issues you experienced. I want you to know I have shared your comments with all of our front desk staff. We have used your review as a training opportunity for... More 

Cincinnati, Ohio
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A group of my friends and I stay here every April and October for the Spring and Fall meet at Keeneland. We have always been treated well, and have found this hotel to be a great value. Our rooms are always clean, and everything works. Kim is always especially friendly and helpful. See you in October!

Was this review helpful? Yes 1
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for choosing Red Roof Inn each time you visit Keeneland. We try to make sure that each guest is treated well and receives a clean, well maintained room while they are visiting. I will be sure to share your review with Kim. She is an incredible asset to our team and we are lucky to have her. I... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Stopped on way to Florida, just off I-75. Very friendly staff and clean room. Beds were comfy. Waffle House close by for breakfast and close gas station. Very accommodating. Great sleep and on the road again

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for the nice review. I’m happy to hear you found the staff to be friendly and accommodating. We strive to make sure each guest receives a clean, comfortable room during each stay. I hope you will stay with us again on your return trip. Sincerely, Wendy Sparks General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015 via mobile

Got a room for 2 nights earlier this month. Passing through Lexington for work. I am disabled and have trouble with stairs but Josh K. was working the desk and got me a room on the first floor. He even helped with my bags. Would recommend this hotel to friends and family.

Was this review helpful? Yes 1
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for choosing to stay with us during your business trip through Lexington. I will be sure to share your comments with Josh; he does such a great job for us. We are lucky to have him. Thank you once again for staying with us and recommending us to family and friends. I hope we will see you again... More 

Westlake, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 7, 2015

My fiancé and I needed a place to stay overnight and chose red roof inn because it is a well known name and had reasonably priced rooms. We were only sleeping there so we didn't need anything extravagant! We had a late check in and arrived close to midnight. When we entered the lobby, a man was sitting behind the... More 

Was this review helpful? Yes 1
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for taking the time to post your review and sharing your concerns. It is always disappointing to hear that a guest had an unpleasant experience. It is even more disappointing to hear how the situation was handled. Please accept my sincerest apologies. I want you to know we contacted our pest control company and had the problem corrected... More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2015

We enjoyed a stay at Red Roof on Haggard Drive. Clean room, quiet area, no frills but not important to working travelers who come to rest. No issues or problems! Staff was invisible to us except during check-in and out, which is good. Frig, microwave and Tv all worked and were clean.

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for the review. I’m glad to hear you found the room to be clean and quiet. The Superior King room with the added amenities of the Micro-Fridge, larger television, hair dryer, iron and ironing board are perfect for the business traveler. We hope to see you again on future travels. Sincerely, Wendy Sparks General Manager More 

1 review
5 of 5 stars Reviewed March 24, 2015

This was the best knight stay we stay in hotels all over showers were clean hot and no lack of water bed was like sleeping at home nice people if I'm around Lexington I stay again all that is missing was a hot breakfast the coffee just didn't cut it

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for being our guest and taking the time to post your review. We are so glad to hear you found the beds comfortable and the staff friendly. We want all of our guests to feel as though we are their home away from home. I know that starting the day with only coffee can be difficult. Although we... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2015

To start, Kim was amazing and very accommodating: The reason that I can only give 3 stars is because for a business traveller, there are some limitations to their rooms that aren't clearly stated beforehand. Namely, lack of irons in Deluxe rooms. What?! This is where Kim stepped in, without her allowing me to step into a "premium" room that... More 

Was this review helpful? Yes 1
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for choosing Red Roof Inn Lexington and taking the time to share your review. I apologize for the miscommunication about the room types. I am glad to hear Kim was able to assist with getting the room that you needed. Our Superior King rooms do feature a Micro-Fridge, in room coffee, hair dryers, irons and ironing boards. Unfortunately,... More 

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 5, 2015

Stopped out of necessity due to snow storm and road conditions. Worst mistake ever. The room was dirty and even the towels were dirty. Staff was rude. Requested refund and was refused and slept in car with family anyway. Never stay here. Worst place ever.

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

I appreciate you taking the time to submit your review about your recent stay and the valuable information. I cannot express how deeply apologetic I am for the inconvenience you experienced. I assure you this is not a part of our normal operating practices. Your comments will be addressed with our entire team. It does not excuse what occurred during... More 

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