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Red Roof Inn Lexington North

1980 Haggard Court, Lexington, KY 40505
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Red Roof Inn Lexington North
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Red Roof Inn Lexington North
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122 reviews from our community

Traveler rating
    44
    32
    21
    15
    10
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23
35
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (36)
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Cincinnati, Ohio
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A group of my friends and I stay here every April and October for the Spring and Fall meet at Keeneland. We have always been treated well, and have found this hotel to be a great value. Our rooms are always clean, and everything works. Kim is always especially friendly and helpful. See you in October!

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stopped on way to Florida, just off I-75. Very friendly staff and clean room. Beds were comfy. Waffle House close by for breakfast and close gas station. Very accommodating. Great sleep and on the road again

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for the nice review. I’m happy to hear you found the staff to be friendly and accommodating. We strive to make sure each guest receives a clean, comfortable room during each stay. I hope you will stay with us again on your return trip. Sincerely, Wendy Sparks General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Got a room for 2 nights earlier this month. Passing through Lexington for work. I am disabled and have trouble with stairs but Josh K. was working the desk and got me a room on the first floor. He even helped with my bags. Would recommend this hotel to friends and family.

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for choosing to stay with us during your business trip through Lexington. I will be sure to share your comments with Josh; he does such a great job for us. We are lucky to have him. Thank you once again for staying with us and recommending us to family and friends. I hope we will see you again... More 

Westlake, Ohio
1 review
2 of 5 stars Reviewed 3 weeks ago

My fiancé and I needed a place to stay overnight and chose red roof inn because it is a well known name and had reasonably priced rooms. We were only sleeping there so we didn't need anything extravagant! We had a late check in and arrived close to midnight. When we entered the lobby, a man was sitting behind the... More 

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RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for taking the time to post your review and sharing your concerns. It is always disappointing to hear that a guest had an unpleasant experience. It is even more disappointing to hear how the situation was handled. Please accept my sincerest apologies. I want you to know we contacted our pest control company and had the problem corrected... More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed a stay at Red Roof on Haggard Drive. Clean room, quiet area, no frills but not important to working travelers who come to rest. No issues or problems! Staff was invisible to us except during check-in and out, which is good. Frig, microwave and Tv all worked and were clean.

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RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for the review. I’m glad to hear you found the room to be clean and quiet. The Superior King room with the added amenities of the Micro-Fridge, larger television, hair dryer, iron and ironing board are perfect for the business traveler. We hope to see you again on future travels. Sincerely, Wendy Sparks General Manager More 

1 review
5 of 5 stars Reviewed March 24, 2015

This was the best knight stay we stay in hotels all over showers were clean hot and no lack of water bed was like sleeping at home nice people if I'm around Lexington I stay again all that is missing was a hot breakfast the coffee just didn't cut it

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RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for being our guest and taking the time to post your review. We are so glad to hear you found the beds comfortable and the staff friendly. We want all of our guests to feel as though we are their home away from home. I know that starting the day with only coffee can be difficult. Although we... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2015

To start, Kim was amazing and very accommodating: The reason that I can only give 3 stars is because for a business traveller, there are some limitations to their rooms that aren't clearly stated beforehand. Namely, lack of irons in Deluxe rooms. What?! This is where Kim stepped in, without her allowing me to step into a "premium" room that... More 

Was this review helpful? Yes 1
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for choosing Red Roof Inn Lexington and taking the time to share your review. I apologize for the miscommunication about the room types. I am glad to hear Kim was able to assist with getting the room that you needed. Our Superior King rooms do feature a Micro-Fridge, in room coffee, hair dryers, irons and ironing boards. Unfortunately,... More 

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 5, 2015

Stopped out of necessity due to snow storm and road conditions. Worst mistake ever. The room was dirty and even the towels were dirty. Staff was rude. Requested refund and was refused and slept in car with family anyway. Never stay here. Worst place ever.

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RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

I appreciate you taking the time to submit your review about your recent stay and the valuable information. I cannot express how deeply apologetic I am for the inconvenience you experienced. I assure you this is not a part of our normal operating practices. Your comments will be addressed with our entire team. It does not excuse what occurred during... More 

Charlotte, North Carolina
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 3, 2015

The room smelled like smoke. Bed spread had burn holes in it. The sink had the hot and cold indicators on backwards witch make for an unpleasant surprise. Towels are small and have an unusual odor probably from what ever type of soap they use. It was inexpensive and easy to park a large van with a trailer. Those are... More 

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RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you for taking the time to post your review. It is always difficult to hear when a guest is disappointed with their stay. Our location is smoke free. Unfortunately upon occasion we do have guests that violate the policy. The housekeeping staff has specific procedures they are to follow if this should occur however in this situation we obviously... More 

1 review
5 of 5 stars Reviewed February 17, 2015 via mobile

The hotel was located in a "quick to anywhere" location without the hustles and bustles of the city. The room I stayed in was clean and comfortable. The wifi worked well and the service was impeccable. As a college student, I do not usually receive the same amount of respect I see given to older adults, but the woman who... More 

Was this review helpful? Yes
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review

Thank you so much for the great review! I’m so glad to hear that you liked our location and found the room to be clean and comfortable. It is our goal to make sure every guest feels like they are important to us. I will be sure to share your comments with Kim. She is a valuable member of our... More 

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