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Hilton Garden Inn Lexington

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1973 Plaudit Place, Lexington, KY 40509
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1 room 1 adult
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Hilton Garden Inn Lexington
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297 Reviews from our TripAdvisor Community

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Oxford, North Carolina, United States
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I enjoy staying at this property, but the A/C units are all the same. Unable to turn the fans off, and never gets real warm in the rooms. Writing desk is right next to A/C unit, so I have to put a pillow over it to keep the cool air from blowing on me. Mentioned it to a maintenance man... More 

Helpful?
Thank MelandLisa
Rockford, Michigan
Level Contributor
190 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

The majority of this hotel seemed very nice, but there were some little things that really bothered me. Looks like this was recently remodeled but done somewhat poorly. The tile and grout work in the bathroom was terrible, someone did not have any idea what they were doing. The furniture and decor was nice. Room was very clean. Bathroom was... More 

Helpful?
Thank BigDaddy3859
Silver Creek, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is simply the best. From the moment we walked in the door until we left the next morning, we felt that the staff was genuinely concerned about our well-being while in their hotel. The lobby is beautiful, warm, inviting and they had cookies ready for us when we arrived, along with hot and cold drinks. The room was... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David K
Lake Orion, Michigan
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A wonderful stay, yet again. Thank you to Nathan and Matthew for making us feel at home and going the extra mile. Clean room, comfortable beds, and all around good experience. Would have given 5 stars, but the heater in the room was a little noisy and woke me up a couple times. Will still stay here again and look... More 

Helpful?
Thank suemann25
Matthew M, Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Overall experience was to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

West Central Indiana, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Dirty room Terrible breakfast Nothing good about the stay - the room had dust on the floor. It had not been swept, as there were plastic items on the floor. Breakfast sausage was like jerky - like it had been re-heated in a microwave for 3 or 4 days.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael R
Matthew M, Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Marne, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel looks fresh and new from a recent renovation. My room was very clean, quiet and comfortable. The staff is extremely friendly and helpful. The managers were available and truly care about the comfort of their guests. I recommend this hotel to anyone traveling to the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ed W
Jacksonville, United States
1 review
5 of 5 stars Reviewed December 31, 2015

Clean and well appointed facilities complimented by a polite and professional staff. The rooms were cozy and well kept. The area surrounding the hotel had many excellent restaurants and the location of the hotel was convenient to major sight seeing and the commercial district.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William H
Matthew M, Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Overall service was to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

Rooms were a bit small but recently remodeled. Nice employees very friendly. Coffee & snacks in lobby very good. Breakfast in additional $9. 95 but we did not try it.close to I 75 but no road noise. Very nice but Keurig coffee machine in room did not work.

Helpful?
Thank Traci E
Matthew M, Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Overall experience was to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Orlando, United States
1 review
3 of 5 stars Reviewed December 20, 2015

The Hotel staff were friendly and helpful, the room was clean and comfortable. The breakfast was the worst I have had in a long time. the eggs were overcooked and dried out, the potatoes were cold and the sausage was over cooked, hard and dry.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alan P
Matthew M, Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. I truly apologize for... More 

Northville, Michigan
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 15, 2015

We travel a lot for dance and this hotel is a great choice! Every single staff person we talked to was really, really nice. We accidentally left my daughter's stuffed doll in the bed and the staff kept it, even though they had no idea we had to pass by the hotel to get home. We we able to retrieve... More 

Helpful?
Thank Michelle M
Matthew M, Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the helpfulness of hotel staff was to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

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