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All 65 Lexington hotels

Hilton Garden Inn Lexington

3.0 of 5 Hotel   |   1973 Plaudit Place, Lexington, KY 40509
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Hilton Garden Inn Lexington
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68%
Ranked #26 of 65 hotels in Lexington
A recent review
3 of 5 stars reviewed 3 days ago
Kulavicious Chicago, Illinois
  • Reviews (182)
  • Photos (11)
  • Amenities
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  • Room tips (19)
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182 people have reviewed this hotel

Traveler rating
    80
    42
    33
    20
    7
See reviews for
48
39
18
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Chicago, Illinois
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 1 night on the way to the Smoky Mtns on July 21st. I do love the location right of I-75. This is at least the 3rd time staying here and it continues to go down hill in my opinion. They orgininally had me on a smoking floor and was moved to the 1st floor, great location near... More

Was this review helpful? Yes
Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

On behalf of the management and staff of our hotel I’d like to thank you for your recent stay with us. I am very sorry to hear that you were disappointed with a mattress in the room. In order for us to continuously improve upon our products and services, we do take your comments very seriously. With that said, please... More

New Haven, United States
1 review
5 of 5 stars Reviewed 1 week ago

We booked a room to have a place to get ready for our daughter's wedding as we were from out of town. The staff generously let us have an early check-in so we wouldn't be so rushed getting ready, which alleviated some stress from an otherwise hectic day!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd P, Guest Relations Manager at Hilton Garden Inn Lexington, responded to this review

We aim to take care of our guests and I'm glad we were able to do just that! Thank you for the positive review. I hope we have the plesasure of taking care of you again. Sincerely, Todd Price Guest Service Manager More

Chattanooga, Tennessee
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a regular business traveler and a frequent guest at Hilton properties around the country, partly because of their rewards program of which I am a "Diamond" member. On business travels, I usually prefer Hilton Gardens as a slight step-up from Hamptons and a little more economical, and often more conveniently located, than full-blown Hilton Hotels. However, this Hilton... More

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Alison M, Guest Relations Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to review our hotel and for selecting our hotel. Our property and brand goal is to exceed our guests’ expectations. However, I am disappointed that in some areas, we were unable to meet your expectations. In your review, you bring up some great points that we are currently looking into. In regards to updating---we're... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I'm an employee for Marriot but couldn't get my discount so I booked a room for 3 nights at this hotel for a good price! The staff is very helpfull, polite, and are always willing to help out. Our room was very well maintained before we checked in and very nicely furnished with great usable space. The only thing I... More

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Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Dear Gabe, Thanks for leaving the kind review of our hotel on TripAdvisor as it greatly helps. I do believe we offer great service here at the hotel and it shows. Contact me personally next time should you need to book and I'll take care of you. Once again thanks for the positive review Gabe! Sincerely, Todd Price Front Office... More

Glen Ellyn, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Would not stay at this hotel again. The room appeared to be dirty especially the bath room. Had to take clorox wipes and clean the bathroom myself before using. Broken sink handles left the countertop wet and soaked toiletry bags and box of kleenex. Last night of stay, one of our beds was not made, garbage was not taken out... More

Review collected in partnership with Hilton Garden Inn

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Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for bringing this to our attention. It is our main goal to ensure guest satisfaction and I feel we failed you and I am extremely disappointed that we couldn't WOW you while you were here and I apologize for that. If you decide to stay with us again, contact me personally and I will take good care of... More

Gurnee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff very friendly, rooms very clean, microwave, refrigerator, coffee maker in room. Easy access from expressway, lots to do in the area. Lots of restaurants to choose from. Highly recommend for the price. Great value

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Lexington on TripAdvisor. I'm glad to see we did our job in taking care of our great guests. We definitely are fortunate that we have a lot of activities around the hotel. Thank you for the positive review. If you ever need anything else, don't hesitate to contact... More

Villa Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our first stay at Hilton and we were very satisfied. The breakfast was outstanding. The accommodations were clean. The only negative thing I can say is that we were not replenished with soaps and shampoos so it was a good thing we had brought some. The bed was a bit soft for our comfort but not bad. The... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to review the hotel on Tripadvisor. I'm glad you enjoyed your stay for the most part. In August, we will be under going a full renovation to the hotel that will update and modernize everything in the hotel. After completion hopefully we'll have another chance to see you again. Sincerely, Todd Price Front Office... More

Columbus, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Very friendly staff, and quick check in. Lobby is beautiful, however as you walk to the elevators and see the old dated carpet, get to your room same thing. Old furniture and over all needs updating. I was supposed to stay 3 nights, I stayed one. I did not feel comforable, it was just older. (Diamond Member)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to review our hotel and for selecting our hotel. Our property and brand goal is to exceed our guests’ expectations. However, I am disappointed that in some areas, we were unable to meet your expectations. In your review, you bring up some great points that we are currently looking into. In regards to updating---we're... More

New Brunswick, New Jersey
Contributor
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I traveled to Lexington, Kentucky in June 2014 for a friend's wedding. I was traveling solo, and decided on this hotel in the Hamburg section of the city mainly because of proximity and price. For $109 per night, it was slightly cheaper than the Courtyard Marriott (the other one I was considering) and the Residence Inn Hotel and Suites across... More

Was this review helpful? Yes
Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. Thank you for selecting our hotel. Our property and brand goal is to exceed our guests’ expectations—I was delighted to read from your review that you found our staff to be friendly and that they made your stay pleasant; however, I am disappointed that in some areas, we... More

FAIRVIEW, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The experience was very satisfactory on all accounts. the staff is great , the service is super and the price is okay. the facilities are perfect for our purpose and every one in our party-about 27- has a great time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for the kind review as it goes a long way. It also helps up to improve upon our product and services by getting this feedback. I'm glad that you enjoyed your stay as that is our main priority here in Lexington. Once again thank you and I look forward to serving you again More

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Additional Information about Hilton Garden Inn Lexington

Address: 1973 Plaudit Place, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lexington 3*
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Also Known As:
Hilton Garden Inn Lexington Hotel Lexington
Lexington Hilton Garden Inn
Hilton Lexington

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#25 Business Hotel in Lexington
Hotel Class
Number of rooms
100

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