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All 65 Lexington hotels

Hilton Garden Inn Lexington

3.0 of 5 Hotel   |   1973 Plaudit Place, Lexington, KY 40509
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66%
Ranked #26 of 65 hotels in Lexington
A recent review
4 of 5 stars reviewed 2 days ago
Danakn Evansville, Indiana
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189 people have reviewed this hotel

Traveler rating
    80
    44
    36
    21
    8
See reviews for
50
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
Evansville, Indiana
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in the middle of renovations, but all areas we saw seemed to be completed and very attractive. The room was very nice except for very old looking (due to bubbled/warped door) refrigerator. I suspect that may be the last thing to replaced in all the rooms. We had hoped for better quality breakfast than Hampton since eggs... More

Was this review helpful? Yes
Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for sharing your recent experience about the Hilton Garden Inn Lexington. Our renovation is set to be completed in December. I'm glad we were able to present like parts of the renovation were complete but quite the contrary. Nothing has been completed yet but that lets me know our staff our doing a great job to make a... More

United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Was certainly not the best or average hotel, however they were supposedly remodeling. The bathroom was very small and had mold / mildew around the tiles. The room had bugs in it and spots all over the carpet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for sharing your experience with us. You are right, we are officially under renovation that will address all areas of concern previously mentioned. The renovation is supposed to be completed by late December. Every facet of the hotel will be fresh and modern! If there is anything I can do for you in the future don't hesitate to... More

1 review
3 of 5 stars Reviewed 1 week ago

The hotel is old and needs serious updating,the staff was wonderful,restaurants were close by,location was close to the college where our grand daughter is, the grounds were not attractive like all the other Hiltons we have stayed at,we will always travel a little farther just to get to a Hilton Garden Inn,we are seniors so time is not usually an... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for letting us know about your previous stay. The Hilton Garden Inn Lexington is one of the first of it's kind and one of the last to receive a renovation to comply with Hilton standards. Most Hilton's renovate in a two or three year period to update and change the look. Being one of the eldest properties of... More

Manassas, Virginia
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a mediocre hotel that is beginning to show it's age. We arranged for a block of 11 rooms and paid $120 a night without any breakfast. I would look for other options in Lexington. We were disappointed because we have used Hilton's Hampton Inns many times and been satisfied. It seems that Hilton hotels and now Hilton Garden... More

Was this review helpful? Yes
Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for letting me know about your previous stay. The good news is we are currently under renovation that improve the entire hotel. We will now look like other Hilton Garden Inn's and have a full service restaurant and bar. If you are back this way, you should give us another try as the hotel is going to be... More

ILM
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Hall ways very dark and dingy, not vacuumed, Rugs are disgusting, not vacuumed. Bathrooms aren't clean. No restuarunt in the hotel. Smell of smokers all around I won't be sleeping tonight.. Will never never NEVER stay here again. Worst HGI I ever stayed in. Between the IHilton in Lexington and this hotel Hiltons are the place to stay when you... More

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for letting us know about your previous stay. All public areas and rooms are cleaned daily but the condition of the hotel does need updating. The good news is we are currently uder renovation that will address all areas of concern. In late December the renovation is supposed to be completed and we will be fresh and modern... More

New York
Top Contributor
106 reviews 106 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband, granddaughter and I stayed one night at this location. To be fair, it is being renovated at this time. I am an Honors member who stays at Hiltons religiously. This was our first time at a Hilton Garden....we usually stay at the Homewood. I really didn't care for it at all. But as I said, it is being... More

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Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for reviewing the hotel on TripAdvisor. You are correct that we are under renovation that will only improve the on property experience. The hotel will be more modernized and the two double bedrooms will become two queens. I hope to have another opportunity to serve you again shall you be back this way again. Contact me personally and... More

Yadkinville
Top Contributor
59 reviews 59 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at this nice property. The facility was in very good condition, and it was located in a great area. The room was very clean and nicely appointed. The beds were comfortable. It was quiet, and we experienced a good night's sleep. The Hilton Garden Inn is near several good restaurants. We chose Malone's which was fantastic.... More

Was this review helpful? Yes
Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for the kind review! Malone's is always a good choice as it is a country wide top ten selection. The restaurant currently is ranked 14th in Lexington out of 800 restaurants. Fine Dining at it's best! I'm glad we were able to provide you with a great stay! I look forward to your next visit! Sincerely, Todd Price... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night on the way to the Smoky Mtns on July 21st. I do love the location right of I-75. This is at least the 3rd time staying here and it continues to go down hill in my opinion. They orgininally had me on a smoking floor and was moved to the 1st floor, great location near... More

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

On behalf of the management and staff of our hotel I’d like to thank you for your recent stay with us. I am very sorry to hear that you were disappointed with a mattress in the room. In order for us to continuously improve upon our products and services, we do take your comments very seriously. With that said, please... More

New Haven, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We booked a room to have a place to get ready for our daughter's wedding as we were from out of town. The staff generously let us have an early check-in so we wouldn't be so rushed getting ready, which alleviated some stress from an otherwise hectic day!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Todd P, Guest Relations Manager at Hilton Garden Inn Lexington, responded to this review

We aim to take care of our guests and I'm glad we were able to do just that! Thank you for the positive review. I hope we have the plesasure of taking care of you again. Sincerely, Todd Price Guest Service Manager More

Chattanooga, Tennessee
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 21, 2014

I am a regular business traveler and a frequent guest at Hilton properties around the country, partly because of their rewards program of which I am a "Diamond" member. On business travels, I usually prefer Hilton Gardens as a slight step-up from Hamptons and a little more economical, and often more conveniently located, than full-blown Hilton Hotels. However, this Hilton... More

Was this review helpful? Yes
Alison M, Guest Relations Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for taking the time to review our hotel and for selecting our hotel. Our property and brand goal is to exceed our guests’ expectations. However, I am disappointed that in some areas, we were unable to meet your expectations. In your review, you bring up some great points that we are currently looking into. In regards to updating---we're... More

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Additional Information about Hilton Garden Inn Lexington

Address: 1973 Plaudit Place, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lexington 3*
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Also Known As:
Hilton Garden Inn Lexington Hotel Lexington
Lexington Hilton Garden Inn
Hilton Lexington

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#30 Business Hotel in Lexington
Hotel Class
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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