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All 64 Lexington hotels

Hilton Garden Inn Lexington

3.0 of 5 Hotel   |   1973 Plaudit Place, Lexington, KY 40509
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Ranked #25 of 64 Hotels in Lexington
A recent review
3 of 5 stars reviewed 2 days ago
Cyndy B Toledo, Ohio
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192 reviews from our community

Traveler rating
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    37
    21
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toledo, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

The current condition of this hotel is definitely not up to par for a Hilton hotel. The carpet in our room was dirty and there was mold in the shower. I will say that the staff was friendly, and they are in the process of renovating a portion of the rooms. My recommendation would be to wait a while before... More

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1 review
1 of 5 stars Reviewed 3 days ago NEW

Rooms are disgusting, and full of dust mites. Considering how filthy the hotel is now, I can't imagine it will be much better following their renovation. One of the dirtiest hotels I have stayed in after 10 years of business travel.

Review collected in partnership with Hilton Garden Inn

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Harlan
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During the summer, my family faced an unexpected medical emergency that found us scrambling for a nice hotel. During the months of June & July, we stayed here a total of seven nights. The room was always spotless. The staff was more than helpful, catering to our every whim, it seemed. Even when a one night stay turned into a... More

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

I remember when you stayed and it was a pleasure taking care of you .We always take great pride and taking care of our valued guests. We are always here for any guest as that's what we enjoy doing here in Lexington. If there is anything else I can do for you in the future, feel free to contact me... More

Evansville, Indiana
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 26, 2014

The hotel is in the middle of renovations, but all areas we saw seemed to be completed and very attractive. The room was very nice except for very old looking (due to bubbled/warped door) refrigerator. I suspect that may be the last thing to replaced in all the rooms. We had hoped for better quality breakfast than Hampton since eggs... More

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for sharing your recent experience about the Hilton Garden Inn Lexington. Our renovation is set to be completed in December. I'm glad we were able to present like parts of the renovation were complete but quite the contrary. Nothing has been completed yet but that lets me know our staff our doing a great job to make a... More

United States
1 review
2 of 5 stars Reviewed August 24, 2014

Was certainly not the best or average hotel, however they were supposedly remodeling. The bathroom was very small and had mold / mildew around the tiles. The room had bugs in it and spots all over the carpet.

Review collected in partnership with Hilton Garden Inn

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for sharing your experience with us. You are right, we are officially under renovation that will address all areas of concern previously mentioned. The renovation is supposed to be completed by late December. Every facet of the hotel will be fresh and modern! If there is anything I can do for you in the future don't hesitate to... More

1 review
3 of 5 stars Reviewed August 20, 2014

The hotel is old and needs serious updating,the staff was wonderful,restaurants were close by,location was close to the college where our grand daughter is, the grounds were not attractive like all the other Hiltons we have stayed at,we will always travel a little farther just to get to a Hilton Garden Inn,we are seniors so time is not usually an... More

Review collected in partnership with Hilton Garden Inn

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for letting us know about your previous stay. The Hilton Garden Inn Lexington is one of the first of it's kind and one of the last to receive a renovation to comply with Hilton standards. Most Hilton's renovate in a two or three year period to update and change the look. Being one of the eldest properties of... More

Manassas, Virginia
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 19, 2014

This is a mediocre hotel that is beginning to show it's age. We arranged for a block of 11 rooms and paid $120 a night without any breakfast. I would look for other options in Lexington. We were disappointed because we have used Hilton's Hampton Inns many times and been satisfied. It seems that Hilton hotels and now Hilton Garden... More

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for letting me know about your previous stay. The good news is we are currently under renovation that improve the entire hotel. We will now look like other Hilton Garden Inn's and have a full service restaurant and bar. If you are back this way, you should give us another try as the hotel is going to be... More

ILM
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 18, 2014

Hall ways very dark and dingy, not vacuumed, Rugs are disgusting, not vacuumed. Bathrooms aren't clean. No restuarunt in the hotel. Smell of smokers all around I won't be sleeping tonight.. Will never never NEVER stay here again. Worst HGI I ever stayed in. Between the IHilton in Lexington and this hotel Hiltons are the place to stay when you... More

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for letting us know about your previous stay. All public areas and rooms are cleaned daily but the condition of the hotel does need updating. The good news is we are currently uder renovation that will address all areas of concern. In late December the renovation is supposed to be completed and we will be fresh and modern... More

New York
Top Contributor
109 reviews 109 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 17, 2014

My husband, granddaughter and I stayed one night at this location. To be fair, it is being renovated at this time. I am an Honors member who stays at Hiltons religiously. This was our first time at a Hilton Garden....we usually stay at the Homewood. I really didn't care for it at all. But as I said, it is being... More

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Alison M, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for reviewing the hotel on TripAdvisor. You are correct that we are under renovation that will only improve the on property experience. The hotel will be more modernized and the two double bedrooms will become two queens. I hope to have another opportunity to serve you again shall you be back this way again. Contact me personally and... More

Yadkinville
Top Contributor
59 reviews 59 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 6, 2014

We enjoyed our stay at this nice property. The facility was in very good condition, and it was located in a great area. The room was very clean and nicely appointed. The beds were comfortable. It was quiet, and we experienced a good night's sleep. The Hilton Garden Inn is near several good restaurants. We chose Malone's which was fantastic.... More

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Todd P, Front Office Manager at Hilton Garden Inn Lexington, responded to this review

Thank you for the kind review! Malone's is always a good choice as it is a country wide top ten selection. The restaurant currently is ranked 14th in Lexington out of 800 restaurants. Fine Dining at it's best! I'm glad we were able to provide you with a great stay! I look forward to your next visit! Sincerely, Todd Price... More

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Additional Information about Hilton Garden Inn Lexington

Address: 1973 Plaudit Place, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Lexington 3*
Number of rooms: 100
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Also Known As:
Hilton Garden Inn Lexington Hotel Lexington
Lexington Hilton Garden Inn
Hilton Lexington

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