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Hilton Garden Inn Lexington

3.0 of 5 1973 Plaudit Place, Lexington, KY 40509
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Hilton Garden Inn Lexington
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Hilton Garden Inn Lexington
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214 reviews from our community

Traveler rating
    86
    51
    42
    24
    11
See reviews for
58
46
21
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pikeville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW

The staff was very helpful. There are some needed upgrades regarding the rooms. I experienced noise and most of it, other than one child running and screaming in the halls, had to do with the fact that you could not lock some doors if you didn't slam them!

Review collected in partnership with Hilton Garden Inn

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West Palm Beach, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel with wonderful front desk personnel. Comfortable bed and very quiet considering the proximity to 75. Would recommend staying here for a clean comfortable room. Did not utilize pool or restaurant, so cannot comment on this aspect of the hotel.

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Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights. This was by the far the best hotel I've ever stayed in. The rooms are clean, the food is good, but most of all the staff is absolutely incredible. I have never met a nicer group of people. They truly made me feel at home. Housekeeping did an amazing job cleaning my room! TV's are... More 

Was this review helpful? Yes 2
Lexington, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel staff except for one lady is awful, the heaters are loud the TVs don't work and the beds are uncomfortable. I will never stay here again. I have family in this are and go here several times a year and would stay here if it was the only hotel available I just would not visit at that time... More 

Review collected in partnership with Hilton Garden Inn

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Owens Cross Roads, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was very clean and in a good location close to local eating places. All went well but felt a little tricked on breakfast policy as in the room it stated complimentary but it wasn't and we didn't know since company booked hotel. It says online you have to get a bed'n breakfast stay or something of the sort but... More 

Review collected in partnership with Hilton Garden Inn

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Alison M, General Manager at Hilton Garden Inn Lexington, responded to this review

Thank you so much for taking the time to send a review of your recent stay with us. I am sorry if there was some confusion in regards to our breakfast. Hilton Garden In,all across the brand, charge for breakfast unless you book a rate that includes breakfast, or you choose breakfast as your Hilton HHonors Diamond or Gold benefit.... More 

Lexington, Kentucky
Top Contributor
263 reviews 263 reviews
30 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I used the Hilton Garden today for a work event (rented a meeting room), and I was extremely impressed by the staff and manager. They made sure every detail was perfect, even checking on us periodically without being in our way. I can easily see how well a guest would be treated give how attentive the staff was for us.... More 

Was this review helpful? Yes
Alison M, General Manager at Hilton Garden Inn Lexington, responded to this review

Thank you so much for sending in a review of your recent visit with us. I am happy to hear that your company had a great meeting. I hope that you will come check out our restaurant when we open our dinner and bar service at the beginning of next month. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I loved the hotel and staff. Very clean and the staff was very caring and professional. There is a lot of choices for food. Right accross from the Hamburg Place. There is a ton of shopping you can do just right across the stereet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Alison M, General Manager at Hilton Garden Inn Lexington, responded to this review

Thank you so much for sending a review for our hotel. We love hearing from our guests! Please stay with us again should you be in the Lexington area again! More 

Huntsville, Alabama
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

We have not visited this hotel since the Mr. Beatty left. This visit was sponsored by our son and the hotel was having renovation down. Therefore, the beauty was not there. However, the stay was wonderful

Was this review helpful? Yes 1
Alison M, General Manager at Hilton Garden Inn Lexington, responded to this review

Thank you so much for taking the time to review our hotel. My team has worked hard to ensure our guest satisfaction did not fall during our renovation. Please come back and see our finished product soon! More 

Lexington, United States
1 review
5 of 5 stars Reviewed January 6, 2015

I booked 3 rooms for my children and grandchildren. I cannot say enough about the staff at this hotel. They went out of their way to take care of my family. My grandson got sick and they had to clean the room more that once and they did it and were cheerful and concerned about him. This hotel has been... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Alison M, General Manager at Hilton Garden Inn Lexington, responded to this review

Thank you so much for taking the time to review our hotel. We love hearing from our guests! I will share your words with my team. They work so hard and deserve the recognition. I look forward to having you with us again soon. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 3, 2015 via mobile

In town for surgery and ask to have a room close to the entrance because I would be able unable to walk after surgery. I was given a room next to an exit door but that exit door exited to the street!! How rude and disrespectful of the staff

Was this review helpful? Yes 1
Alison M, General Manager at Hilton Garden Inn Lexington, responded to this review

I am so sorry that you were disappointed during your stay with us. I believe that my team placed you in a room that was close to where you would be getting out of your vehicle. I apologize if there was some confusion over the type of request you needed. Please give us another chance to WOW you should you... More 

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Additional Information about Hilton Garden Inn Lexington

Address: 1973 Plaudit Place, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lexington 3*
Number of rooms: 100
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Also Known As:
Hilton Garden Inn Lexington Hotel Lexington
Lexington Hilton Garden Inn
Hilton Lexington

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