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Hampton Inn I-75 Lexington/Hamburg Area

2.5 of 5 2251 Elkhorn Road, Lexington, KY 40505
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Certificate of Excellence 2014
Hampton Inn I-75 Lexington/Hamburg Area
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Hampton Inn I-75 Lexington/Hamburg Area
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253 reviews from our community

Traveler rating
    120
    82
    26
    17
    8
See reviews for
100
63
13
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn I-75 Lexington/Hamburg Area
See the most recent reviews
Grosse Pointe Woods, Michigan
Top Contributor
79 reviews 79 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 31, 2014

You can tell this is an older hotel, but renovations have kept the hotel in great shape. The hotel is easy access of I-75 also. Check-in was a little slow, but it was busy so it's no big deal. The room was beautiful for a Hampton, especially the desk nook near the window which was really cool. The bathroom was... More 

Was this review helpful? Yes 1
Chicago, IL
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2014

Stayed at this hotel twice in one week while travelling. In both cases had repair problems with the room that were not resolved. I primarily stay at Hamptons, find another hotel and avoid this location.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
brenick0521, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

I am very sorry to hear of your experience that you had at our hotel during your recent stay with us. I take each and every comment and concern very seriously and would be interested in speaking with you to discuss it. Very often we can use this information as a training tool for our associates. I have left a... More 

danville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

i was having problems finding a hotel in that area due to having to be there for a hospital visit especially a hotel that was clean. this hotel went above and beyond to accommodate me and my family. our room was extremely clean and fresh. to me it was a 5 star hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
brenick0521, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

Thank you for taking the time to review our hotel. I am so very glad that you had a great stay with us. It is very important to us that our guests are well taken care of while here and get the service they deserve. We hope should you come back to the area, you will stay with us again. More 

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 16, 2014

First Hampton Inn that we have stayed in recently that I would give a bad review. The front desk had one person (weekend) and even getting to check in was a hassle. Instead of two queen beds ( usually in Hampton Inns that we have stayed) there was two full beds. This would have been fine had we not had... More 

Was this review helpful? Yes 3
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

We are very sorry for your experience at our hotel. We do have the 100% guarantee. If your are not satisfied then we don't expect you to pay. Therefore I have refunded your credit card for your nights stay. Thank you for letting me know about the problems with your stay. More 

Springfield, VA
Top Contributor
73 reviews 73 reviews
36 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed July 14, 2014

There was no need for us to be concerned about how close this hotel is to I-75, It was quiet, clean and comfortable. Loved the chocolate chip cookies every afternoon! We stayed here 2 nights to do some of the Bourbon Trail and tour some horse farms. It was very convenient for all of our activities. We would definitely stay... More 

Was this review helpful? Yes 2
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

We are very glad you enjoyed your stay with us. We are very conveniently located right off of I-75, so no matter where you are going in Lexington it is close. The cookies are just our little way of saying thank you for staying with us. Thank you for the great review of our hotel. More 

Dayton, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 14, 2014

lowest rating possible. Reservation could not be located by untrained staff. Waited 45 minutes for them to eventually find the reservation, not in the computer but on a handwritten piece of paper. Hotel is located across the street from Hustler Hollywood, a porn shop. Room was adequate. While in the room, 2 other guests walked into our room using keys... More 

Was this review helpful? Yes 8
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

Rest assured all of our guest comments and concerns are taken very serious. This matter has been addressed with the front desk and used for training purposes. Thank you very much for taking the time to write the review for the hotel. More 

Lebanon, Kentucky
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 14, 2014

the phone booking was terrible... the lady could not understand me and i had to repeat everything more than 3 times. when we got there we were assigned to a single bed when i clearly told lady on phone double bed room... then when trying to get another room their computers went down with several people standing in line we... More 

Was this review helpful? Yes 3
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

I am very sorry about your experience at our hotel. This is definitely not the kind of service we want our guests to have. I know with the computers down for a long period of time, it was very hectic at check-in and there was a little bit of a wait at the desk. This is not a typical experience... More 

MECHANICSVILLE, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 13, 2014

Nice Hotel bed sucks mattress is very hard could not sleep was like laying on a slab of rock has a nice inside pool rooms was average the bed was my only problem I had with this hotel pillows was soft the serve food I did not eat we left the next morning

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

I am very sorry that you did not have a good nights sleep at our hotel. We like to make sure all of our guests are satisfied with their stay. We will definitely take your comments into consideration when purchasing new mattresses in the future. Thanks for reviewing our hotel and thank you for your business. More 

Lexington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

SPent one night at Hampton and had a pleasant experience. Nice hotel room and very good breakfast in the morning. Staff was friendly and conducted business as expected. Had a good night sleep before a busy day.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

If we can make our guests happy then we know we have succeeded in our goals. Our team takes great pride in knowing that our guests are happy and have had the experience that they deserve. Thank you for taking the time to review our hotel and hope you return soon. More 

Evansville, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

The Hotel was very clean, the staff were all helpful and friendly. I was pleasently surprised at the plentyful breakfast, the coffee was very good. My Mrs. was impressed with cleanliness of room. The Lobby area was clean although it had a lot of traffic thru it with the ball teams that were staying at the property, that says a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and hope you return to our hotel again in the near future. More 

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Additional Information about Hampton Inn I-75 Lexington/Hamburg Area

Address: 2251 Elkhorn Road, Lexington, KY 40505
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn I-75 Lexington/Hamburg Area 2.5*
Number of rooms: 125
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Also Known As:
Hampton Inn Lexington - i-75 Hotel Lexington
Lexington Hampton Inn
Hotel Style:
#5 Business Hotel in Lexington
#14 Romantic Hotel in Lexington
#14 Family Hotel in Lexington

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