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Hampton Inn I-75 Lexington/Hamburg Area

2.5 of 5 2251 Elkhorn Road, Lexington, KY 40505
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Certificate of Excellence 2014
Hampton Inn I-75 Lexington/Hamburg Area
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Hampton Inn I-75 Lexington/Hamburg Area
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238 reviews from our community

Traveler rating
    112
    77
    25
    16
    8
See reviews for
95
60
13
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (73)
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There are newer reviews for Hampton Inn I-75 Lexington/Hamburg Area
See the most recent reviews
Dayton, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 14, 2014

lowest rating possible. Reservation could not be located by untrained staff. Waited 45 minutes for them to eventually find the reservation, not in the computer but on a handwritten piece of paper. Hotel is located across the street from Hustler Hollywood, a porn shop. Room was adequate. While in the room, 2 other guests walked into our room using keys... More

Was this review helpful? Yes 8
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

Rest assured all of our guest comments and concerns are taken very serious. This matter has been addressed with the front desk and used for training purposes. Thank you very much for taking the time to write the review for the hotel. More

Lebanon, Kentucky
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 14, 2014

the phone booking was terrible... the lady could not understand me and i had to repeat everything more than 3 times. when we got there we were assigned to a single bed when i clearly told lady on phone double bed room... then when trying to get another room their computers went down with several people standing in line we... More

Was this review helpful? Yes 3
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

I am very sorry about your experience at our hotel. This is definitely not the kind of service we want our guests to have. I know with the computers down for a long period of time, it was very hectic at check-in and there was a little bit of a wait at the desk. This is not a typical experience... More

MECHANICSVILLE, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 13, 2014

Nice Hotel bed sucks mattress is very hard could not sleep was like laying on a slab of rock has a nice inside pool rooms was average the bed was my only problem I had with this hotel pillows was soft the serve food I did not eat we left the next morning

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

I am very sorry that you did not have a good nights sleep at our hotel. We like to make sure all of our guests are satisfied with their stay. We will definitely take your comments into consideration when purchasing new mattresses in the future. Thanks for reviewing our hotel and thank you for your business. More

Lexington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

SPent one night at Hampton and had a pleasant experience. Nice hotel room and very good breakfast in the morning. Staff was friendly and conducted business as expected. Had a good night sleep before a busy day.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

If we can make our guests happy then we know we have succeeded in our goals. Our team takes great pride in knowing that our guests are happy and have had the experience that they deserve. Thank you for taking the time to review our hotel and hope you return soon. More

Evansville, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

The Hotel was very clean, the staff were all helpful and friendly. I was pleasently surprised at the plentyful breakfast, the coffee was very good. My Mrs. was impressed with cleanliness of room. The Lobby area was clean although it had a lot of traffic thru it with the ball teams that were staying at the property, that says a... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and hope you return to our hotel again in the near future. More

Collinsville, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 8, 2014

We arrived at this Hampton Inn with our confirmation number in hand, only to be told that the hotel was sold out and we didn't have a room. We had received no notification before arriving, even though our original confirmation was sent to us via email. After explaining the situation to us, the clerk (who was very friendly), gave us... More

Was this review helpful? Yes 3
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

I am very sorry about your experience at our hotel Let me say this is not a typical stay at our hotel. We want to make everything right with your stay and hope that your return again in the future. Please let me know if I can do anything else for you. Thanks for staying with us. More

Raleigh, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

This hotel was very clean and the front desk staff was efficient and friendly. Breakfast was well presented and stocked. The location is convenient to the interstate (for travelers) and to downtown Kentucky and UKY. Additionally, shopping and restaurants are at your fingertips if necessary. This Hampton Inn was a very hospitable experience.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

We are very glad you enjoyed your stay with us and we look forward to serving you again in the future. Thanks for the GREAT review! More

Indianapolis, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

This hotel is new (or updated) and clean. Everything worked well and the staff were helpful and courtious. The pool was warm enough for an adult to be comfortable and clean. There is not a pantry, so bring your own drinks. Overall, a nice clean place to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

Thank you for the great review. We really appreciate your loyality to the Hampton Brand and look forward to your next visit. More

Kansas City, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 29, 2014

We stayed at the Hampton Inn because of previous experiences at Hampton Inns. Since we had business in western Virginia, we decided to stay here on our way home, too. The first night we had room 322. It was very nice, seemed clean and fresh. My complaints are minor. The bed sloped on the side toward the wall, which seemed... More

Was this review helpful? Yes 1
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

Thank you for all of the great feedback. This will be very helpful in training our employees to better serve our guests. In you are ever in the area again, we hope you spend the night with us. More

Moorestown, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

The facility was more than fine. The staff was very helpful in directing us to good restuarant.WE will be bach for a visit in the fall. Helped us with directions to local attractions and the distiliary tours.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Becky R, General Manager at Hampton Inn I-75 Lexington/Hamburg Area, responded to this review

We are glad you had a good stay with us and hope you enjoyed your distillery tour. If you are back in the area again, we would be love to have you back again. More

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Additional Information about Hampton Inn I-75 Lexington/Hamburg Area

Address: 2251 Elkhorn Road, Lexington, KY 40505
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn I-75 Lexington/Hamburg Area 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn Lexington - i-75 Hotel Lexington
Lexington Hampton Inn

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