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Courtyard Lexington South/Hamburg Place

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1951 Pleasant Ridge Drive, I-75 at Man-O-War Boulevard, Lexington, KY 40509
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Courtyard Lexington South/Hamburg  Place
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Courtyard Lexington South/Hamburg  Place
Courtyard Lexington South/Hamburg  Place
Courtyard Lexington South/Hamburg  Place
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58 reviews from our community

Traveler rating
    28
    25
    1
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    2
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17
17
Solo
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13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great stay! Excellent cut off. Hotel was clean and the staff were friendly. Only complaint was no free coffee and tea for the cheap buggars!!! Also the pool was small. Would stay here again!!! Needs some updating in the hallWays, rooms were good.

Was this review helpful? Yes
lecsales, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Guest Thank you for taking the time to complete a review. We appreciate your comments and hope to see you again in the future. Joe Elliott More 

Sandy Hook, Kentucky
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 2, 2015

On January 24th, my daughter and I spent the night at the Marriott South/Hamburg Place. Before showering to leave the following morning, I took my Rolex off and placed it on the back of the toilet. I forgot to put my watch on the left the hotel and traveled home. As soon as I got home, I realized I had... More 

Was this review helpful? Yes 5
lecsales, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

I am sorry that you lost your watch. Unfortunately, it was not found at the hotel. The police have collected all the information from myself and the associate that cleaned the room. Feel free to contact me anytime. Joe Elliott 859-263-9090 More 

Bardstown, Kentucky, United States
Top Contributor
104 reviews 104 reviews
15 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed January 9, 2015

Quick check in. Had to move the car around the building to closer handicap parking. Room had not been prepared. Large cabinet was sitting out in the floor and couldn't get to other side of room. Room was comfy and beds comfortable. But for the price, stay at a Residence Inn and you can have a free breakfast.

Was this review helpful? Yes 3
lecsales, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Valued Guest, We appreciate your feedback on your recent visit to the Courtyard Marriott Lexington South/Hamburg Place. We are disappointed to hear that your experience was not as expected and apologize for any inconveniences you experienced. We do our best to go above and beyond for our guests and we did not follow our standards during your visit. I... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

Hotel staff was very friendly. I love Marriott and Courtyards and this one was no different. Location was nice with shopping and a lot of dining nearby. We definitely hit Malone's and the Wild Eggs restaurant which was great too.

Was this review helpful? Yes 1
lecsales, Manager at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Guest Thank you for sharing your experience at the Courtyard Lexington South/Hamburg Place. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and come visit us again soon! Sincerely, JOE ELLIOTT joe.elliott@marriott.com More 

Lexington, Kentucky
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2014

It's a standard Courtyard, which is why I stay there. You generally know what you're getting and it's no different at this property. The one bonus is the hotel's proximity to Malone's across the street, just a short stumble away. I'm pretty sure 80% of the hotel guests fine at the fine establishment!

Was this review helpful? Yes
CourtyardLexington, Director of Sales at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Valued Guest, Thank you for your feedback. I'm very glad to hear that your stay was as consistent as the Marriott brand expects from us. We pride ourselves on our guest service and cleanliness, and are very glad you found it up to standards. We look forward to having you back again! Sincerely, Nick Peoples Sales Manager More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 10, 2014

I have stayed here several times over the past few months. Overall this is a nice hotel with a good staff. There are patios and small porches on most of the rooms which is also nice. The location is great! Many restaurants and shopping very close by. Sometimes there are small things that show the age of the hotel, but... More 

Was this review helpful? Yes
CourtyardLexington, Director of Sales at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Valued Guest, Thank you for taking the time to fill this survey out. We're very glad to hear that you've been staying and returning to our Courtyard. Please let us know if there is anything else we can do to make sure your next stay is as good as the last. Sincerely, Nick Peoples More 

Parkersburg,WV
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014

Stayed here due to convenience. We were traveling to Lexington for the night, and stopped to eat at Malones Steakhouse. We noticed this Courtyard upon arrival at the restaurant and called from the bar while waiting on out table. Very nice reception by phone, and once we arrived everything went smoothly. Second floor room directly across from the elevator made... More 

Was this review helpful? Yes 1
CourtyardLexington, Director of Sales at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Valued Guest, Thank you for taking the time to complete this survey. We're very pleased to hear that your quick stay was a pleasant one. If you ever come back to Lexington, we hope to have you back again at our Courtyard. Sincerely, Nick Peoples More 

Northern Ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 2, 2014

This is a great hotel - very clean, great amenities, good food of all types nearby. The beds are very comfortable, staff is friendly.. Good value for the price, and being disabled, accessibility is spot on!

Was this review helpful? Yes 3
CourtyardLexington, Director of Sales at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Valued Guest, Thank you very much for taking the time to complete this survey. We're very pleased to hear you had a great time at our Courtyard. We pride ourselves on our service and cleanliness. Have a wonderful Holiday Season. Sincerely, Nick Peoples More 

Corbin, Kentucky, United States
Top Contributor
94 reviews 94 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 16, 2014

If you need a clean and comfortable place this is a great stop. Very close to food and shopping. The staff was friendly. The beds were comfortable. The bathroom was clean. Overall great stay for a great price!

Was this review helpful? Yes
CourtyardLexington, Director of Sales at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Valued Guest, Thank you for your feedback. We value your opinion and the chance to improve our hotel any way possible. I was very pleased to hear your stay met and exceeded your expectations. Our Courtyard prides itself on our customer service and cleanliness. We look forward to seeing you back in Lexington! Sincerely, Nick Peoples Sales Manager More 

Cheyenne, Wyoming
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2014 via mobile

I reluctantly stayed at this hotel but after my reservation at another was "let go" I had to find a place for the night. The rooms were nicely updated and very clean. I felt a little guilty as they put me in a handicap access. room but it had to do because there was no other availability near by. The... More 

Was this review helpful? Yes
CourtyardLexington, Director of Sales at Courtyard Lexington South/Hamburg Place, responded to this review

Dear Valued Guest, We appreciate your feedback on your recent visit to the Courtyard Marriott Lexington South/Hamburg Place. I'm very glad to hear that you had a wonderful stay at our hotel. We here at the Courtyard pride ourselves on our excellent service and impeccable cleanliness. We look forward to having you back at our hotel the next time you... More 

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