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Clarion Hotel Lexington Conference Center

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5532 Athens-Boonesboro Rd., I 75 at Exit 104, Lexington, KY 40509 (Formerly Best Western Lexington Conference Center Hotel)
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Clarion Hotel Lexington Conference Center
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366 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Got a room for about $70 off a priceline flash sale...it wasn't great. The lady at the front desk was nice and the dinner/ drinks we had in the bar were good ...but I can't think of much else to say positive. It's old and outdated and doesn't feel clean. Pic attached is the bathtub BEFORE we ever used it... More 

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Cincinnati, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We choose this hotel because it had a fitness room, it allowed dogs, and it was on our way back from vacation. It was a good price and a great experience. Bthe firness room had one of the two treadmills working, plus an elliptical machine,mbike, and a all purpose gym contraption. It was clean and air condioned. Compared to most... More 

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Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

Thank you for staying with us and taking the time to share your experience at our hotel. I am glad we were able to provide accommodations for you and your "furry" member of the family. If you are like me, I love my dog as much as my children. I have a 10 lb. toy poodle named Bella who absolutely... More 

Peoria, IL
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel took us late at night after the hotel across the street accidently gave away our room, and honored the rate we would have had at the other hotel. It was clean & front desk staff friendly. Bathrooms were smaller but the room was spacious. The breakfast was well above average for hotels! There are multiple entrances (I am... More 

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Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

I am sorry that you had a problem with your room being given away at another hotel, but I am glad you stayed with us and you had a pleasant stay. We have seven entrances (I know ... it's pretty crazy). On the upside, you don't have to walk very far to your room because there is an entrance for... More 

Big Rapids, Michigan, United States
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

After reading some of the reviews, I was a little worried but we had been on the road all day and needed a room. The staff at the desk were very friendly, our room was just fine. The bathroom could have used a little better cleaning in the corners but it was overall clean, the tub/shower looked new. The water... More 

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Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

Thank you for staying with us and taking the time to post your comments. Please accept my apology for the slow internet. Our IT company had to order a new piece of equipment which was installed yesterday. When I travel, I have to check my emails and I completely understand how frustrating it is when I can't connect to the... More 

Athens
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Courtlands southern kitchen and Larry were VERY accommodating. Opened early to serve us after long ride. Thank you Larry for making this miserable hotel stay pleasant while hotel was disappointing. Was here 2-3 years ago. At which time it was Holiday Inn. They said in process remodel. Not even the carpet in hallways has been changed. Only thing changed was... More 

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Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

I've reviewed your posting and found that your review is not for our hotel. There are two Clarion Hotels in Lexington, KY. Courtland's Kitchen is located in the Clarion Hotel on Newtown Pike. I've contacted the Trip Advisor and let them know that the review is not for our hotel. Hopefully, this will be resolved soon. We do appreciate you... More 

ooltewah
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 27, 2015

My son and I stayed at the Clarion for a basketball tournament. It was pleasant and fairly quit with a other teams staying there for the tournament. The swimming pool was well kept. The room was clean and comfortable. I would rate this facility as a good place to stay for the price.

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Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

Thank you for staying with us and taking the time to post your comments. We host a number of basketball teams throughout the year and I am glad your stay was a pleasant one. I hope you had time to enjoy both the indoor and outdoor pools before you left. Again, we appreciate your business and hope you will come... More 

Indiana
Level Contributor
3 reviews
3 of 5 stars Reviewed May 27, 2015

Stayed here one night and the room was clean but bottom of chairs was hanging... complimentary breakfast was very average. coffee terrible even went to McDonalds for coffee. Lounge had a good variety of foods which a were good.

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Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

Thank you for staying with us and taking the time to post your comments. We just completed a $1.3 million renovation and I am puzzled on the condition of the chair. I will have our room inspectors check the chairs in the rooms and make sure they are all in good condition. We've replaced all worn chairs last year and... More 

Owensboro, Kentucky
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 26, 2015

I booked this hotel once I saw there site talking about the pool, breakfast, game room, and guest rooms and location to Horse Park. BIG MISTAKE! When I arrived (after a VERY long day at 8pm) I walked into a registration area over-run with sport teams packed in the lobby. I made my way to the desk clerk who was... More 

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Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

I've reviewed your comments and found that your review is for the Clarion Hotel on Newtown Pike, not us. I've contacted the Trip Advisor concerning your review; hopefully, your review will be posted on the correct hotel in the next few days. We do appreciate your loyalty to the Choice brand and hope that the next time you are in... More 

Urbana, Illinois
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 25, 2015

Clarion hotel was a nice stay. The price was very affordable and a good value. The staff were all very courteous and friendly. If I was in Lexington in the future, I'd stay here again without a doubt.

Was this review helpful? Yes
Kim T, General Manager at Clarion Hotel Lexington Conference Center, responded to this review

Thank you for staying with us and taking the time to share your experience. I am glad our staff did a good job taking care of you. I always brag that we have the friendliest staff in Lexington and comments like yours assure me that we have the right people. Again, we appreciate your business and look forward to welcoming... More 

Rauma, Finland
1 review
4 of 5 stars Reviewed May 22, 2015

I ordered a sirloin steak with fries and onion rings at the restaurant. The rings and fries were good, and the steak also but only partially. There were small pieces of fat and tendons. Otherwise the steak was delicious. Excellent service by Larry was enough to cover the small faults in the dish.

Was this review helpful? Yes
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