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Best Western Lexington Conference Center Hotel


Best Western Lexington Conference Center Hotel
Hotel class 3 of 5
5532 Athens-Boonesboro Rd., I 75 at Exit 104, Lexington, KY 40509
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Traveler Reviews

61% Recommend
3.5 of 5 stars 16 reviews
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Just OK
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3 of 5 stars
Corky12 11 contributions
Boston
Jul 17, 2009 | Trip type: Couples New

We stayed here overnight on our way to Memphis. It was OK for the night because we had to do laundry and they had machines. Even though we had a non smoking room I felt the sheets smelled of stale smoke and it kept me awake all night. The breakfast they serve is excellent . They have many choices including... more

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5 of 5 stars
Durfmeister 36 contributions
Milwaukee, Wisconsin
Aug 19, 2008 | Trip type: Couples

I have stayed at this hotel before and intend to stay there everytime I am in the area. This is not the Ritz Carlton, it is a Holiday Inn. For a Holiday Inn, and Holiday Inn class hotels, this is one of the best. I have always found the staff to be courteous and friendly, and very helpful. The rooms... more

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4 of 5 stars
relaxbypool 1 contribution
columbus
Sep 3, 2007

We stayed here for three days. We enjoyed the experience. We slept well, ate well and swam well. The staff persons were great, at the desk and the restaurant/bar. For the Lexington area, it was significantly less expensive but had everything we needed. It needs some updating, but was well maintained. The room was clean and very functional. Overall, we... more

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2 of 5 stars
Benrranch 4 contributions
Midland, Michigan
Jul 29, 2007 | Trip type: Family

We arrived on a Saturday night, the main lobby was nice but the room was another story. The mattresses were horrible, felt every spring when you moved. Woke up with a backache. Pillows were more like travel pillows. Constant noise till just after midnight. Outside pool wasn't clean. I mentioned to the gentleman at the desk the next morning about... more

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5 of 5 stars
snowbaby-7 7 contributions
Oshawa,Canada
Mar 24, 2007 | Trip type: Couples
1/1 found this review helpful

My husband and I stayed here on March 7, this hotel was great the holidome was something that I have never seen before it was amazing. The heated pool was so nice and clean and refreshing.My husband loved the hot tub just the right temperature.Our room was very clean and the bed was very comfortable.We will be back for sure... more

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3 of 5 stars
travelcorgi 3 contributions
cedar rapids iowa
Feb 12, 2007 | Trip type: Solo travel

I've stayed here a number of times in the late 90s, and again in 2006. The facility is starting to show it's age. Smells musty in spots. Room service was good in the 90s, unknown in 06. Management seemed to be slightly less amiable in 2006. There was a fire in the laundry room at three in the morning, keeping... more

Horrible
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1 of 5 stars
randolph27 1 contribution
Lexington,KY
Jul 25, 2006 | Trip type: Family
2/2 found this review helpful

We had a terrible experience, Their ad about kids stay and eat free is misleading there is a catch. The plumbing is awful. Kim is very rude she does not know how to speak with people. Defenitely needs training in customer service. Genevive is rude and not a friendly person. RED FLAG DO NOT STAY HERE!!!!! more

Horrible!
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1 of 5 stars
A TripAdvisor Member
Kentucky
Jun 22, 2006
1/1 found this review helpful

DO NOT STAY HERE! First of all there was this horrible smell in the hotel and on the outside. The hot tub was not working right at all. The water was hot but the jets were not working. It was like sitting in a very hot bath. We called the front desk and asked them to check it out and... more

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3 of 5 stars
chimera22 35 contributions
Simi Valley, CA
Sep 13, 2005
3/3 found this review helpful

We stayed here one night on our way back to Indianapolis. We picked it for two reasons: first, it was a Holidome and with a 4 year old the pool is a big deal; and, second because we had a travel coupon from the rest stop for $69. I didn't check the regular rate but the desk clerk told me... more

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2 of 5 stars
LovetheSmokies 3 contributions
Ohio
Aug 17, 2005
2/2 found this review helpful

We stayed here on August 5, 2005 after checking the AAA rating. We were so disappointed and even moreso after complaining to the manager, Kim. The AAA book said that there was a heated indoor pool and an outdoor pool. We couldn't even stand to put our feet in the indoor pool and couldn't use the outdoor pool because there... more

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Best Western Lexington Conference Center Hotel Also Known As

Address: 5532 Athens-Boonesboro Rd., I 75 at Exit 104, Lexington, KY 40509