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BEST WESTERN Lexington Conference Center Hotel

3.0 of 5 5532 Athens-Boonesboro Rd., I 75 at Exit 104, Lexington, KY 40509
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Certificate of Excellence 2014
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BEST WESTERN Lexington Conference Center Hotel
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BEST WESTERN Lexington Conference Center Hotel
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332 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

It was our return stop from down south heading north and we had our pet with us. The room was very clean and since we opted for a room with two beds, our dog was happy to have room to stretch out, Very friendly staff that took care of all our accommodations. We will plan on staying here in the... More

Review collected in partnership with Best Western

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London, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We stopped at this hotel for 1 night on our road trip. We did not have a reservation as we are never sure where we will stop. The staff were very friendly, hotel clean & as always bed was comfortable. Breakfast was excellent, food was hot & lots of choices. Would recommend this hotel to anyone.

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WISCONSIN, United States
1 review
3 of 5 stars Reviewed 1 week ago

2 IDENTICAL ADDRESS EXIST 7.5 MILES APART we ended up in the middle of nowhere at a house in the middle of farmland EXIT 104 NOT 99 hotel staff were bad with corrective directions but subtracted $20.00 from bill for delay in arrival room was fine hotel was fine location was fine ATE AT SUTTONS-FANTASTIC FOOD

Review collected in partnership with Best Western

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Senior Contributor
40 reviews 40 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel smelled bad. Very musky rooms. The entrances were blocked with old carpets from remodeling..but obviously that is a slow process by the looks of things. Beds were average. Cleanliness was average. Appearance was worn and needs attention. Large gap between room door and hallway. Enough to let in about 1.5 inches of light around the door. This hotel... More

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unflappable, General Manager at BEST WESTERN Lexington Conference Center Hotel, responded to this review

Please accept my apology for not meeting your expectations. We finished installing new flooring in our indoor pool area last week, Our contractor was replacing the flooring at four of our entrances. He was trying to finish the job before the weekend to minimize the impact on our guests, but he ended up working on this past Saturday as well.... More

Edwardsville
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Noisy, smelly, couldn't find the entrance arriving in the middle of the night, yellow tape in front of it, only one sink . . . good breakfast. The toilet was hard to flush. The hot water was either burning hot or cold.

Review collected in partnership with Best Western

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unflappable, General Manager at BEST WESTERN Lexington Conference Center Hotel, responded to this review

Please accept my apology for the inconveniences you experienced during your stay due to noise and the front entrance being blocked off. We were installing brick pavers under our front entrance. We thought that the pavers would be completed within five days (according to the contractor), but it ended up taking two weeks. I know that our guests were inconvenienced... More

rockford,mi
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

great breakfast for those who like scrambled eggs/sausage/home fries/biscuits.fruit...not so much.our window had full sun and had some kind of plastic covering which was near totally cloudy...like a bathroom window.but it was late and we didn't care.

Review collected in partnership with Best Western

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unflappable, General Manager at BEST WESTERN Lexington Conference Center Hotel, responded to this review

Thank you for staying with us and taking the time to post your comments. I am glad you enjoyed the breakfast. Our guests love the fact that we actually scramble the eggs in our kitchen and that the biscuits are baked in our oven. I know that some of our guests love the Jimmy Dean sausages we serve. We just... More

Wildwood, Florida
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice, clean and quiet Hot breakfast plenty of pillows on bed! Wifi free but somewhat uneven reception Employees very friendly and helpful.We stayed for 5 nights and was a good trip with no problems Would stay here again!

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unflappable, General Manager at BEST WESTERN Lexington Conference Center Hotel, responded to this review

I am so glad your stay was a satisfactory. We don't always get it right (I promise this not from the lack of effort on our part), but I just love it when our guests are happy. I do hope you got to try the cheese omelet and bacon. We try to vary the breakfast offerings some so that guest... More

1 review
4 of 5 stars Reviewed 3 weeks ago

They seem to be making renovations on the outside and inside and the hotel looks and feels good. This hotel, at the Richmond exit 104, is a cheaper, higher quality alternative to the numerous hotels one exit up, at Man O War Blvd in Lexington.

Review collected in partnership with Best Western

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unflappable, General Manager at BEST WESTERN Lexington Conference Center Hotel, responded to this review

Thank you for staying with us and taking the time to post your comments. I am really glad your stay was a pleasant one. As you stated, with heated indoor pool, whirlpool, outdoor pool, fitness room, business center, and free hot breakfast bar, we offer the best value in Lexington. We are not the newest or the fanciest, but we... More

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is immediately adjacent to I75, the rooms, service and the complementary hot breakfast are excellent. There is also an excellent indoor pool and hot tub area. Fueling for your vehicle or RV is available at the entrance to the hotel. We have stayed here several times over the last few years and have never been disappointed.

Review collected in partnership with Best Western

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unflappable, General Manager at BEST WESTERN Lexington Conference Center Hotel, responded to this review

Thank you so much for your continued business. It's guests like you who make us successful and want to do a better job everyday. Whether you are traveling through Lexington or have business in town, I do think our location is great. Down town Lexington is only 8 miles away (left out of our parking lot and you are there... More

richmond hill, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Being remodeled; still, seemed dated and tired. Good bed and quiet hvac. noise from next door guests was a bit intrusive. Rear parking lot and outside entrance a bit disconcerting for secirity of vehicle and contents not brought in. More lighting would have helped.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
unflappable, General Manager at BEST WESTERN Lexington Conference Center Hotel, responded to this review

Thank you for staying with us and taking the time to post your comments. The hotel was built in 1973, and we've gone through numerous renovations. We underwent $1.3 million renovation in 2008 and just completed a $1 million renovation. While we will never be one of those brand new hotels, I know that we have the friendliest staff and... More

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Additional Information about BEST WESTERN Lexington Conference Center Hotel

Address: 5532 Athens-Boonesboro Rd., I 75 at Exit 104, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lexington Conference Center Hotel 3*
Number of rooms: 151
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Also Known As:
Best Western Lexington Hotel Lexington
Lexington Holiday Inn

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