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DoubleTree Suites by Hilton Hotel Lexington

3.5 of 5 2601 Richmond Road, Lexington, KY 40509
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DoubleTree Suites by Hilton Hotel Lexington
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DoubleTree Suites by Hilton Hotel Lexington
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575 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carbondale, Illinois
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

While the foyer of the hotel is impressive, well decorated for the Holiday season and the staff were friendly enough, the room we had on the fourth floor was a little dated. The louvred partition between the lounge area and the bedroom part of the suite did nothing for soundproofing, so if both televisions were on, neither person had clarity!... More 

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Nashville, Tennessee
Top Contributor
58 reviews 58 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Of all the Doubletree hotels I've stayed at, this is probably the best one I've encountered. I travel very frequently for work, and am always in Hilton or Marriott properties. This hotel claims to have a french quarter feel, and it does accomplish that. The staff was amazingly friendly, and the GM emailed upon arrival and before departure. I'll be... More 

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Lexington, Kentucky
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a short stay for a quick weekend shopping trip in Lexington. We chose this property because of the central location and were not disappointed. There is lots of shopping options nearby in all directions. We arrived late in the evening and departed early the next morning. However, in between we had a great stay. We were greeted by... More 

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Charlotte NC, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

This is a nice hotel so I was disappointed when the heater didn't work, Light bulbs were not replaced, and it was next to impossible to take a hot shower. It was luke warm at best with it turned to full hot.

Review collected in partnership with DoubleTree by Hilton

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Ada, United States
1 review
3 of 5 stars Reviewed 1 week ago

We visited lexington 4 times this year and usually stayed at the Hyatt place. This time we chose to try some place else. We were not impressed with the quality and upkeep of our room. The beds were comfy but the furniture and carpet was worn and old. We felt for the price of our room was not worth the... More 

Review collected in partnership with DoubleTree by Hilton

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for taking the time to submit your survey about your recent stay with us. Your feedback is greatly appreciated. We have renovation plans in '15 which will address the guest room carpeting and furnishings. Our current product is clean and very well maintained. We hope to see you again soon. More 

Huntsville AL
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Had difficulty finding a hotel room for October 17 and 18 and ended up at the Double Tree. A little pricey, probably because it was the last weekend for Keenland, but the room was large and clean. Staff was friendly. With the atrium style design, the lobby noise can be distracting with an interior room.

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the very favorable cleanliness and service ratings. We are pleased that you enjoyed your time with us. Our rates, along with the entire market, were higher than normal that weekend due to Keeneland and UK home football. We look forward to seeing you again soon. More 

Munfordville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My total experience was a positive with the exception of check-in. Someone had accidentally checked me in and that took longer to sort out. Room had to be checked for occupancy but other than that was a good stay.

Review collected in partnership with DoubleTree by Hilton

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the very favorable ratings and for the detailed feedback. I am sorry about the less than efficient check-in process and can understand how that was frustrating. I will share this with the team in an effort to prevent this from happening again. We hope to see you again soon. More 

Durham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was wonderful. The room that I stayed in was large and clean. And very quiet - although I know other guests were around, I did not hear them. The hotel itself is also very pretty and clean, and the staff was very friendly and helpful. It sits back from the road, which is nice, but it's easy to... More 

Review collected in partnership with DoubleTree by Hilton

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for taking the time to post such a lovely review about your recent stay at the DoubleTree Suites by Hilton, Lexington. I completely agree that our location is ideal and that we have a beautifully appointed hotel that is clean and well maintained, but our staff is truly our greatest attribute. Please come see us again soon. More 

Lexington, KY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have had the opportunity to stay with this hotel multiple times. I love it. It's the only place in Lexington I want to stay! Always clean, comfortable beds. Always freiendly staff. Always a wonderful experience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the wonderful review about your recent stay with us. We appreciate you choosing DoubleTree Suites by Hilton in Lexington and we are thrilled to be your hotel of choice when visiting the area. We look forward to seeing you again soon. Happy Holidays. More 

Top Contributor
89 reviews 89 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great staff, very nice lobby, amazing cookies. Our room was nice. My only complaint was the housekeeping. I opened the curtains to let in some light and found a washcloth on the floor??? Hmmm how and why was it on the opposite end of the room from the bathroom. Then when I went into the bathroom I noticed what looked... More 

Was this review helpful? Yes
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the very favorable ratings and for the detailed feedback. I will address the issues you noted with our housekeeping staff to ensure they continue to grow and develop in their housekeeping role. As you can see this is very uncharacteristic but a valuable teaching opportunity. We hope to see you again soon. Please use my contact information... More 

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Additional Information about DoubleTree Suites by Hilton Hotel Lexington

Address: 2601 Richmond Road, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Lexington 3.5*
Number of rooms: 155
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Also Known As:
Doubletree Hotel Lexington
Hotel Style:
#1 Business Hotel in Lexington
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington

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