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DoubleTree Suites by Hilton Hotel Lexington

3.5 of 5 2601 Richmond Road, Lexington, KY 40509
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Certificate of Excellence 2014
DoubleTree Suites by Hilton Hotel Lexington
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DoubleTree Suites by Hilton Hotel Lexington
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593 reviews from our community

Traveler rating
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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lowell, Massachusetts
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars NEW

Other than the fact that my GPS bizarrely took me to the back of the property (which was not the hotel's fault), I had a great experience here. Once I realized my error, I called and got the night person who gave me excellent directions on how to get to the front of the hotel, then checked me in, handed... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We was in Lexington, KY for medical issues. The location was great for the travel to our appointment the next morning. Everything was really clean. The staff was very helpful with the questions that I ask. I would stay there again and would recommend this place to anyone. It's also non smoking.

Review collected in partnership with DoubleTree by Hilton

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the wonderful ratings and for choosing DoubleTree Suites Lexington. Your comments are much appreciated...I will thank the team for a job well done. We hope to see you again soon. More 

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on a business trip. Adequate for what I needed. Likes: Good location for sightseeing. Clean and safe. Metro just outside. Efficient staff. Efficient room service. Dislikes: no tea/coffee making facilities. Had to pay for internet! Poor tv choice.

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the review but perhaps you have us confused with another hotel. We have complimentary Wi-Fi for all guests and are not set up to charge for the service. Many guests confuse this location with the Lexington NY DoubleTree. More 

Lexington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Room was not ready when I got there, had to wait nearly two hours after check in before I could get into my room. Air unit by my friends room rattled the whole time. Service staff was very friendly but really couldn't seem to do anything about my room not being ready and only knocked off about $20 for the... More 

Review collected in partnership with DoubleTree by Hilton

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Lexington, KY
Senior Contributor
27 reviews 27 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I planned a meeting recently and had a wonderful experience. The staff from the sales and catering office to the meeting room waitstaff were top-notch. No stone left unturned. I was truly pleased with our visit and with the food selections and taste. You must try a customize chef prepared omelet. The room was clean as well as the ladies... More 

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the wonderful review and for the lovely comments. It is nice to hear from guests utilizing our meeting facilities and catering services. We pride ourselves on the product and service we deliver everyday. We appreciate you choosing to meet and eat at the DoubleTree Suites by Hilton Lexington. We hope to see you the next time your... More 

Paducah, Kentucky
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for work. The first room I went into smelled like someone had been smoking in there for months! It almost took my breath away. I went back downstairs and they were happy to accommodate me with another room. I'll be honest, that room was somewhat better, but it wasn't much better on the smell... More 

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for taking the time to submit your online review about your recent stay with us. I am very sorry that you had to endure an unfavorable order in you room. This is very uncharacteristic but the feedback is greatly appreciated. We will try and determine the room and source of smell. We are a non-smoking facility but occasionally... More 

Ewing, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Double Tree by Hilton was an amazing experience for an Anniversary! The Staff were very courtious, and ready to help in any way they could. I'd stay at this Hotel again for any occassion. We as a couple enjoyed the Hotel and its amenities. It was a wonderful and relaxing place to get away for our 11th Anniversary!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you Billy and congratulations on your 11th wedding anniversary. I am glad that we were able to lend to favorable memories of this special occasion. Thank you for the lovely review and for choosing DoubleTree Suites by Hilton Lexington. We hope to see you again soon. More 

Somerset, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

We spent the weekend there and it was awesome. The waitresses, housekeeping, and front desk clerks where pure perfection. The rooms were so clean, and very big, so much room for my kids to move, play games, watch TV, they wasn't bored at all. I look forward to our next visit at any of their locations!!!!!!

Was this review helpful? Yes
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the wonderful review. We are thrilled to read that you and your family had such an enjoyable stay and that you found the hotel to be exceptionally clean and accommodating. We appreciate you choosing DoubleTree Suites by Hilton Lexington and we hope to see you again soon. More 

Middlesboro, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel numerous times and will stay again. It's conveniently located to downtown, clean, quiet, and the staff is responsive to any needs. There are also several restaurants nearby within easy walking distance, although the hotel's restaurant is good too.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for taking the time to submit your online review about your recent stay with us. The favorable ratings and kind words are much appreciated. I couldn't agree more that our location is convenient to downtown and to other quality restaurants. I also agree that we have excellent food in our outlets if you just want to stay put... More 

Hazard, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed here before on business and returned because of the great customer service I receive when there. I love the size of the room and the amazing bathtub, but the staff are a huge selling point of this place! This trip was a little mini weekend getaway for my partner and I (who are expecting a baby soon). I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the amazing review and for choosing to stay with us. I will thank my team for a job well done and share your lovely comments. We hope to see you again soon and may all go well with the new baby. More 

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Additional Information about DoubleTree Suites by Hilton Hotel Lexington

Address: 2601 Richmond Road, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Lexington 3.5*
Number of rooms: 155
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Also Known As:
Doubletree Hotel Lexington
Hotel Style:
#1 Business Hotel in Lexington
#4 Romantic Hotel in Lexington
#9 Family Hotel in Lexington

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