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DoubleTree Suites by Hilton Hotel Lexington

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2601 Richmond Road, Lexington, KY 40509
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DoubleTree Suites by Hilton Hotel Lexington
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DoubleTree Suites by Hilton Hotel Lexington
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666 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Louisville, Kentucky
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I enjoyed my visit at this hotel. The personnel were very professional and friendly. I would definitely visit this hotel again. My room was nice and clean. The fitness room and swimming pool were clean. I would invite everyone to come and visit this hotel.

Review collected in partnership with DoubleTree by Hilton

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Louisville, Kentucky, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a delightful hotel. The front desk was friendly and helpful. A couple times I had to call the hotel and the person on the phone was pleasant and helpful. The rooms are immaculate! Bravo to cleaning crew! The rooms are spacious and well laid out. Sockets in lamps for computer and phone charge. Hooks for towels in just... More 

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2 of 5 stars Reviewed 6 days ago NEW

This hotel is a party hotel. Very noisy, loud, guests are allowed to stay up late and be extremely loud. It was after midnight before it was quite enough for me to get to sleep every night. The suite was nice and roomy. Bed extremely comfy. Loved the big shower. Pool seemed nice, but I was too tired to use... More 

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Baltimore, United States
1 review
4 of 5 stars Reviewed 1 week ago

Always were met at the front desk with a smile and greeting. Had problems with the TV but not in the room often enough to care. The tub issue was difficult and when asked if we could change, there was no other room.

Review collected in partnership with DoubleTree by Hilton

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for taking the time to submit your review about your recent stay with us. We appreciate the favorable ratings and the feedback, both good and bad. I am sorry that the tub was problematic. Some of the jetted tubs are very deep and the night you stayed with us we were completely sold out and unable to move... More 

Sulaymaniyah, Iraq
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been in this hotel for 4 nights. I didnt see any plus point in this hotel, the room was small, the aircon. Had leakage and the carpet become wet and it not been fixed till we leave, the smell of the room was not good. They took $200 as a deposit which it supose to be returned to... More 

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

hotel is beautiful and staff were so lovely, especially Chelsea in Reception. She was so helpful, friendly and welcoming Chelsea is a credit to the hotel as it was so nice to be welcomed with such a sincere smile and welcome. It makes ones stay all the better!

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the wonderful review and for the lovely comments. I will personally thank Chelsea for a job well done. She has been a great addition to the team. We are pleased that you enjoyed your stay and we hope to see you again soon. More 

Georgetown
1 review
3 of 5 stars Reviewed 2 weeks ago

The accommodations were above standard. Very nice. We were there for a wedding and our party of approximately a dozen people wanted to sit in the meeting area where there was a bar. We ordered drinks from the bar and were sitting there talking... not real loud. The bartender told my husband if we weren't quieter he wasn't going to... More 

Review collected in partnership with DoubleTree by Hilton

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for taking the time to submit your review and for the detailed feedback. I am sorry that we were not more accommodating with the after hours gathering of your group. Noise in our atrium can carry and be disturbing to the interior rooms. I will use this as a teaching moment for the associate bartending on that particular... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were very happy with the quality of the amenities and comfort of the rooms. Very spacious and higher end experience.The locations is tucked away behind strip mall but do not let that discourage you from it. One of the better experiences for one night travel hotels out there.

Review collected in partnership with DoubleTree by Hilton

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for such a favorable review and for sharing your experience through your online post. We are very pleased that you enjoyed your stay and we hope to see you again soon. More 

Stamford, Connecticut
Level Contributor
126 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night at this hotel and were highly pleased with the experience. They gave us warm cookies upon arrival (in separate brown bags) and were warmly greeted. Excellent hospitality at check in. The double queen bedroom suite was clean and well appointed. It had a mini fridge, nice size seating area with ceiling fan and a large bathroom.... More 

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Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

We are very pleased that you enjoyed the hospitality we provided you during your time in Lexington. Thank you for the very favorable review and we hope to see you again soon. More 

Pikeville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The employees were extra helpful and nice while the room was comfortable and everyone made us feel at home. We had room service and the food was excellent. We left an item of clothing in the room and they promptly sent to use and we received it the next day. I look forward to our next stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review

Thank you for the wonderful review and for choosing to stay with us. Your feedback is greatly appreciated as is your patronage of the brand. We hope to see you again soon. More 

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