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Four Points by Sheraton Lexington

3.0 of 5 1938 Stanton Way, Lexington, KY 40511
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Four Points by Sheraton Lexington
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Four Points by Sheraton Lexington
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285 reviews from our community

Traveler rating
    31
    56
    71
    61
    66
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77
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Powell, OH
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you come to this hotel expecting a Four Points experience and not one that you would receive at a full service hotel, you will not be disappointed. The hotel is defintely under renovation (and according to the comments has been for some time). I was assigned a renovated room on the third floor and was very happy. Again, I... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

This place is unreal,came hear over a year ago and got a horrible room,they blamed it on renovations.came back to it again situation is worse,the lobby looks like a registration table for refugees,reno guys don't have uniforms,the dining area was closed,had 2 rooms both didn't have heat or hot water,we had to sleep in one bed with our clothes on!hallways... More 

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Pittsburgh, Pennsylvania, United States
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Being the quiet time of year for hotels, at least in the the cooler climates, this hotel is in the midst of a major renovation. The lobby was stripped down to nothing but concrete, metal, electrical cord and sheet rock. The front desk is served by a folding table. Due to the construction, it is difficult to judge the public... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We got a deal on Priceline and was happy about the location. Straight shot to our Georgetown friends and into downtown. Our excitement was short lived. We were ok with the front desk being nothing more than a table since its under renovation. But good grief! Our first room on the 2nd floor was iffy. King size and they gave... More 

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Portland, Oregon
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

I was here at the end of October/2014 for four nights. The property was still undergoing major renovation, but the pool, the workout room, restaurant, and one section of the hotel were done. I used the workout room and it was great; they kept the room cool for a comfortable run. I had one of updated room and met my... More 

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Santa Clarita, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 29, 2014

This hotel has always had outstanding staff, but suffered from old rooms in desperate need of a refresh. On my last trip I was very pleased to see that some of the rooms have finally been completed, and even more pleased to have stayed in one. The new rooms are clean and much more in line with what one would... More 

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Katrina B, Front Desk Supervisor at Four Points by Sheraton Lexington, responded to this review

We appreciate your review and we are happy to hear that you enjoyed your previous stay at Four Points! Your loyalty to our Starwood brand is appreciated and could not be happier that YOU are enjoying yourself at our hotel! Our entire third floor will be opening soon, fully renovated and will allow more of our guests to enjoy these... More 

Montgomery
Top Contributor
83 reviews 83 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 14, 2014

Rooms and remainder of hotel are being updated. Clean but lacks amenities. No microwave or fridge, also no premium TV channels. Otherwise there is a very good restaurant and bar. No free breakfast so get ready to pay $10 to eat in the hotel.

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Chester, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 8, 2014

I likely stay here again - the staff were awesome and the bed very comfortable. Room could use some reno - the carpet was very dingy, door was loose and the bathtub caulking has got some pretty noticable holes, along with some stains in the ceiling and walls. They were hauling in some furniture while I was here, so perhaps... More 

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York Haven
Top Contributor
71 reviews 71 reviews
49 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 26, 2014

Friendly welcome and greeting by front desk staff.. willing to answer all questions and very helpful to us to make our stay special. Rooms are spacious, clean and inviting. Would highly recommend this location and this hotel. Keep up the good work!

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2014

I went there twice when they have two different GMs. Both experiences were so bad that I had to talk to someone about it. Emailed the GM and never got anything back. Please, if you dont care, get out of the business! I see that a lot of people has said something bad about the hotel. If you are a... More 

Was this review helpful? Yes 1
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Additional Information about Four Points by Sheraton Lexington

Address: 1938 Stanton Way, Lexington, KY 40511
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Lexington 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
4 Points By Sheraton Lexington
Four Points By Sheraton Lexington Hotel Lexington
Four Points Lexington
Sheraton Lexington
Lexington Four Points
Lexington Sheraton

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