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Four Points by Sheraton Lexington

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1938 Stanton Way, Lexington, KY 40511
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1 room 1 guest
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Four Points by Sheraton Lexington
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327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We loved our stay at this hotel. They are still renovating. Our room was nice but the bathroom was missing hooks and the ceiling needed painted. The staff was amazing and super helpful. I would go back and stay. I can't wait to see it completely done.

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Chagrin Falls
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is priced reasonably and has all the basics you need. However the lobby does not match the rooms and hallways which are run down. We stayed in the third floor which smelled like bug spray- I'm talking powerful smell. And unfortunately we found bugs in our room. That being said I was going to a horse show and... More 

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North Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Two rooms booked. One room: smell of mildew, second room: toilet paper roll unreachable from toilet. I've stayed in several four star hotels and this one didn't even come close to a four star hotel. States indoor and outdoor pool. It's actually one pool with a divider separating it from the outside and inside.

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Grayson, Kentucky
Level Contributor
132 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I were looking for a pet friendly king suite. Our room was very nice, clean and comfortable. Our bed was very good and the linen was very good too. Desk staff was very helpful and friendly. We'll stop back when staying in Lexington.

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NYC
Level Contributor
129 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

With all of the bad reviews, I was hesitant to stay here but I wanted to stay at a Starwood property. I was pleasantly surprised from check in to check out. This is a nice hotel. You are in a rural area and this hotel is great. The property is clean, parking convenient and the staff really stands out, especially... More 

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St. Louis
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The recent reviews are accurate. We are surprised Sheraton keeps the Four Points brand on this. The new lobby is nice but you quickly get into really shabby hallways, littered with construction debris, and *insanely* long walk to some of the rooms. We kept joking if they filmed the Shining there, and the Grady twins said, "Come play with us,... More 

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Kane, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is VERY dated. The only nice area is the lobby and lounge. Rooms are mediocre at best and the hallways remind me of something out of a scary movie. Trim around the elevators is held on with duct tape literally and the hotel is extremely noisy.

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Rio Grande, Ohio
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stopped late at night and there were plenty of rooms. That should have been my first clue. Rooms are very dated. Front desk kept reducing the price when we asked for breakfast voucher. Only one person working breakfast area and service was SLOW. Met another guest that wouldn't stay in her room it was so bad. But must say that... More 

Was this review helpful? Yes 2
Alliance, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The problems started at check in. My husband was greeted, but I wasnt. Not a huge deal except that I was speaking to the clerk while my hubby stood a few feet away talking to our kids. We got no recognition as Gold SPG members ever. We had reserved 2 rooms and I stressed to the reservation clerk that they... More 

Was this review helpful? Yes 2
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 16, 2015

I used to be a regular, but I just can't anymore. There are better places in Lexington to stay. I understand they are remodeling, and maybe I'll try again when they are completely finished, but no for now. The halls stink, the rooms stink, no free breakfast, etc. However the staff has ALWAYS been wonderful.

Was this review helpful? Yes 1
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