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All 65 Lexington hotels

GuestHouse Inn & Suites

2.0 of 5 Hotel   |   2261 Elkhorn Road, Lexington, KY 40505 (Formerly Ramada Limited Lexington)
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GuestHouse Inn & Suites
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Ranked #53 of 65 hotels in Lexington
A recent review
  • Overview
  • Reviews (6)
  • Photos (16)
  • Amenities
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6 people have reviewed this hotel

Traveler rating
    2
    1
    0
    0
    3
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1
Couples
0
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
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English first
Bowling Green
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I had never stayed at a Boomerang hotel until last night and I must say I am very impressed by the value that this hotel offers!!! The staff were great, they were very friendly and knowledgable. They suggested a terrific restaurant in the downtown area of lexington called Dudley's which had a roof top patio!!! The rooms were very clean... More

Was this review helpful? Yes 1
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Montyman65, We, at GuestHouse Inn & Suites would like to thank you for your thoughts and comments regarding your stay. The GuestHouse philosophy includes a great breakfast experience and great service. We are so happy that you experienced that on your stay. We also wanted to let you know that we will be making a lot of new changes to... More

McArthur
1 review
1 of 5 stars Reviewed 3 weeks ago

So we arrived Saturday afternoon. No wifi in room one, switched to another room with spotty wifi. Pool had to be accessed through a bathroom bc the other door didn't work. My shower didn't get hot water until half way through. The bed and pillows were pathetic. Half the outlets in the room didn't work. Come breakfast time we head... More

Was this review helpful? Yes
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Mkmcdaniel, Thank you for your review. We take these reviews very seriously and we have addressed the issues that you have notified us about. I would like to apologize on behalf of myself and my staff for your unpleasant experience. I have personally reached out to the guest and have resolved the issues. These are not our standards and we... More

Atlanta, Georgia
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2014 via mobile

This makes the 2nd time I've been to this hotel in the past month. Both times I was very pleased with my stay. The staff was very nice & helpful. And my room looked great. Very clean. Housekeepers were extremely friendly. Every time I come to Lexington this will be the place I will return to.

Was this review helpful? Yes 7
GuestHouseLex, Manager at GuestHouse Inn & Suites, responded to this review

We are happy to hear that you enjoyed your stay with GuestHouse Inn & Suites. We also would like to thank you for your time typing a review about our hotel. Comments like yours, can help us to make the necessary changes to help bring back happy guests like you. We hope to see you in the near future. Safe... More

Garland, Utah
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 16, 2014

I guess you get what you pay for and we went cheap on this trip and were unfortunately not disappointed. The lady at the front desk was helpful at check in, but every time we saw her as we passed through the lobby that evening she was talking on her cell phone and unapproachable. The lobby had some attractive decor... More

Was this review helpful? Yes
GuestHouseLex, Manager at GuestHouse Inn & Suites, responded to this review

I am sorry to hear that staying at our hotel was not a pleasant experience but wanted to take the time to thank you for typing this review. Comments like yours help us to improve our property. We will be using this review to make new changes. Thank you again for your time and safe travels. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2014

This hotel still shows as a Wyndam property with the sign outside the hotel also reflecting Ramada Limited. However the hotel is apparently in the process of becoming GuestHouse. If u book the hotel though Wyndam as the Ramada the hotel will refuse to honor the reservation. Upon a call to Wyndam they can see your reservation and can even... More

Was this review helpful? Yes
GuestHouseLex, Manager at GuestHouse Inn & Suites, responded to this review

Thank you for your review. We did change franchise during your stay. With the change came a entire new software system which did not show up existing reservations with Wyndham. My staff is now trained to accept these prior reservations as long as rooms are available. I am sorry for the inconvenience that this has caused you and I hope... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2014

I have to say I travel ab bunch and loved this hotel. Check in was a breeze and I used priceline to reserve. The rooms were very comfy. The staff was very helpful. We are a family of three women and one man so of course we needed extra shampoo and conditioner and towels. No problem they got them for... More

Was this review helpful? Yes 3
GuestHouseLex, Manager at GuestHouse Inn & Suites, responded to this review

I am so happy to hear that you enjoyed your stay with GuestHouse Inn & Suites. We are under new management and there are new changes already in place. With these new changes are an updated breakfast menu. On certain days we offer bagels, biscuits and gravy, waffles, sausage patties, scrambled eggs, and hash browns. Thank you for the time... More

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Additional Information about GuestHouse Inn & Suites

Address: 2261 Elkhorn Road, Lexington, KY 40505 (Formerly Ramada Limited Lexington)
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse Inn & Suites 2*
Reservation Options:
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Also Known As:
Ramada Limited Lexington Hotel Lexington
Ramada Hotel Lexington
Lexington Ramada
Ramada Lexington

16 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (4)
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Bathroom (1)
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Dining (1)
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Other (11)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The GuestHouse Inn & Suites Lexington is centrally located to all attractions around Lexington, KY near the University of Kentucky, Rupp Arena, Red Mile Harness Race Track and Kentucky Horse Park. Our property in Lexington, KY, is conveniently located off Interstate 75 and offers complimentary parking. We proudly serve complimentary hot continental breakfast each morning, and if you feel like being active, come swim in our indoor heated pool or work out in our fitness center. Our 100 % non-smoking hotel features complimentary WiFi Internet access throughout the hotel, and handicapped-accessible rooms are available. Our 24-hour front-desk service is available for your convenience. ... more   less 
Number of rooms
56