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GuestHouse Inn & Suites

2261 Elkhorn Road, Lexington, KY 40505 (Formerly Ramada Limited Lexington)
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GuestHouse Inn & Suites
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GuestHouse Inn & Suites
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50 reviews from our community

Traveler rating
    26
    14
    3
    2
    5
See reviews for
15
7
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (50)
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    (12)
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    (11)
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    (10)
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    (17)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Customer service was above and beyond. Room has been newly remodeled and is very nice. Everything is clean and comfortable. The indoor pool is a definite plus too. We enjoyed our stay and we highly recommend this hotel.

Was this review helpful? Yes
South Daytona, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was great! Recently my husband and I stayed here and we were impressed with how great the hotel looked with the price we paid. The room was clean and comfortable to stay. The room was decorated beautifully. The breakfast could have been better. Also the wifi did not work well during our stay. The staff explained this was... More 

Was this review helpful? Yes 1
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear Sara B, I would like to first thank you for choosing the GuestHouse Inn & Suites for your lodging needs, as we really appreciate your business. I am glad you were able to enjoy a few of our amenities and bond with the staff during your visit. I sincerely apologize for the inconveniences you faced to include the down... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Wonderful remodel! Stopped on short notice on a roadtrip, but would certainly come back. Very comfortable beds and clean rooms. Clean pool area. Full breakfast. Friendly staff. Great choice for a night's stay with family!

Was this review helpful? Yes 1
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear Shannon S, Thank you for your review of our Award Winning property!! With the many upgrades to our amenities in place, we expect every guest to have the same experience. We really focus on Guest Services, and I am glad to see the fruits of our labor. I would like to thank you for your business, and wish you... More 

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 days on a business trip and was very happy. The newly renovated room was wonderful and had every thing I needed. The Breakfast had a huge choice. Very pleasant staff I will stay here every time i visit Lexington

Was this review helpful? Yes 1
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear colin c, Thank you for your kind review. We are so excited to show off our new product, and reap the benefits of hard work! I am glad you enjoyed the newly renovated room, and our updated breakfast menu. I would like to personally welcome you back at your earliest convenience. Give us a call directly at 859-294-7375 to... More 

Georgia
2 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The room was fantastic!! I checked in a little early so my actual room wasnt ready. While waiting, I was given a tour and shown the renovated rooms that I immediately fell in love with and requested to use for my stay. I went to grab lunch and upon my return, I had been given a renovated room! It was... More 

Was this review helpful? Yes 2
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear greenextraorbit, Thank you for choosing the GuestHouse Inn & Suites Lexington for your lodging needs!! With our newly renovated rooms and excellence in customer service, we rival the best properties in town. I am excited to read your detailed review, and know that your GuestHouse Experience was up to our standards. I would like to personally invite you back... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

While the facility was under a facelift renovation, we still had an incredibly enjoyable stay. The staff was courteous and pleasant from the moment we open the door until the time we checked out. We stayed in one of the rooms that was not yet renovated and it was spacious, clean and brightly lit. The breakfast was hot and offered... More 

Was this review helpful? Yes 1
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear ZakMackMom, Thank you so much for your perfect review!! We have made tremendous progress not only renovation wise, but staffing as well. I am so glad to hear your stay was enjoyable, and that you enjoyed our newly upgraded breakfast items. We really enjoyed your company, and we can't wait to see you next year! Safe travels. Sincerely, William... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 13, 2015

Our stay didn't begin well when the room we booked a couple weeks prior was being used as a storage room. Due to several events in the area the hotel was full. The front desk clerk on duty, Todd, was mortified. The hotel was under renovation and had a few rooms that were almost ready to be released for use.... More 

Was this review helpful? Yes 2
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear Pat V, Thank you for taking to the time to provide us with such detail feedback. I would like to apologize for the inconveniences you faced during your stay. We have recently installed a new property management system, which led to a bit of confusion with your reservation. I can assure you I have actively re-trained the staff to... More 

Jacksonville, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2015

My friend and I stayed for five nights last week while in Lexington for Road To The Horse. The rooms are clean and spacious.Susan and Todd were excellent hosts at the front desk. I would definitely stay again.

Was this review helpful? Yes 1
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear gunchef, We would like to thank you for your recent stay at our property. I am glad that you enjoyed your accommodations and excellent staff, which recently won the Excellence in Guest Services award from our franchise. We hope to see you again after our room, lobby and breakfast renovations are completed. Please remember to book on our brand... More 

Morehead, Kentucky
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2015

My daughter and I have stayed at this hotel several times in the past year. The staff have gone out of their way to make our stay as comfortable as possible although they were busy with renovations. The rooms are nice and spacious and I would recommend this hotel to anyone. I want to thank Will and Kyle for understanding... More 

Was this review helpful? Yes 2
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear Lock77, I would like to thank you for choosing the GuestHouse Inn & Suites in Lexington!! We enjoyed your company while you were here, and we are glad we could be a home away from home. Thank you for your kind words and recommending our property to other readers. I would like to personally invite you back at your... More 

Saint Thomas, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

I had come in from a VERY rough 9 hour trip, and Reema at the front desk went out of her way to help me feel relaxed. The room is nice, and spacious, and the renovations to the front make it look roomier and brighter than a few years ago (when I last passed through Lexington). But Reema's warm welcome... More 

Was this review helpful? Yes 2
GuestHouseLex, General Manager at GuestHouse Inn & Suites, responded to this review

Dear troyvanginkel, Thank you for your kind review! We truly appreciate your kind words about our staff. I will be sure to pass this review along to Reema, and I am glad to know that we have held up to our GuestHouse standard of "legendary service". We will always be pleased that we can be your second home when traveling... More 

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