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Hilton Lexington Downtown

Certificate of Excellence
3.5 of 5
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369 W. Vine Street, Lexington, KY 40507
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Hilton Lexington Downtown
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Ranked #18 of 67 Hotels in Lexington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
chelseeandrobbie South Carolina
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572 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

I would like to recognize a truly professional hard worker Kristen who works in the bar area of the hotel ( Big Blue Martini). The hotel was incredibly busy due to Kentucky Basketball and conventions. Everytime my husband and I would walk into the restaraunt Kristen would always greet us with a smile! Her knowledge of the menu and wine... More 

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Kalamazoo, Michigan, United States
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is an excellent hotel in downtown Lexington. The location is ideal as it is walking distance to almost everything downtown. Hotel is clean, rooms are very well furnished, and it has a nice Concierge Lounge. It also has a terrific fitness center. Major downside was room HVAC did not work well. It was a warm day in March and... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

The Hilton is located downtown Lexington, close to all venues and conveniently connected to Rupp Arena. Extremely clean. All the amenities you need. Gracious staff, and very accommodating. I use this hotel every time I'm in Lexington.

Review collected in partnership with Hilton Hotels & Resorts

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Johnstown, Ohio
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hilton Lexington Downtown is a very nice and comfortable place to stay. The staff was friendly and helpful. The room was beautiful and clean. The hotel is connected by enclosed walkways to shopping, restaurants and to Rupp Arena which was great because we didn't have to walk in the snow and slush to get to the game. One problem... More 

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Fishers, Indiana
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel with a fantastic downtown Lexington location. Paid a few extra bucks for the executive level. Nice folks hosting the food and drink on the Executive level. Spacious rooms with good beds.

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TN
Contributor
19 reviews 19 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location and is attached to Rupp Arena and the convention center, there is also a Starbucks one block to the right outside the front door. The front desk staff were great and every employee that walked by said hello. Room service was quick and the cheesecake tasted great, the on site restaurant had a... More 

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

So happy to hear you had a fantastic stay with us. I will pass along your compliments to our staff for being friendly and making delicious food. We really appreciate your feedback. And thanks for recommending us to other travelers! More 

Wilder, Kentucky
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I attended a conference and stayed here for 2 nights, sharing a room with a colleague. The room was clean but the bed was a little saggy. The exercise room was good but a couple pieces of equipment were out of order. The skywalk connects the hotel to area shopping and restaurants.

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Thank you so much for taking the time to send in a review of our hotel. We really appreciate your feedback. And we hope business brings you back our way again real soon. More 

Jamestown, United States
1 review
5 of 5 stars Reviewed 1 week ago

There's no reason not to stay here. From it's central location to it's amazing staff my stay was 10 star worthy. The room was clean, comfortable and quiet. Every staff member I encountered was beyond helpful and friendly and the food was tremendous. Transportation was a cinch, whether I needed a shuttle to/from the airport or a cab into the... More 

Review collected in partnership with Hilton Hotels & Resorts

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Thanks for the “Top Notch” Review! We really appreciate the fantastic feedback. We love it when guests let us know their stay was hassle-free and productive. Please stay with us again next time business brings you back to Lexington, KY. More 

Campton, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is not only in a premier location for business or pleasure in Lexington, the heart of the Bluegrass Region of Kentucky, but also houses a fantastic restaurant that is often overlooked. The quality of the food (from the filet mignon to the salads), was/is truly incredible. Our steaks were cooked perfectly and "fork" tender (knife unnecessary!); additionally, the... More 

Review collected in partnership with Hilton Hotels & Resorts

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

We love it when guests let us know our service is excellent. Thank you so much for the fantastic feedback! We really appreciate you taking the time to let us know you enjoyed your stay while traveling with friends. More 

Richmond, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I want to be clear - the maintenance / cleaning staff were EXCELLENT! I spoke to several of them at different times, because they came to me to help me, and they were kind and generous and took care of everything! HOWEVER, the two men who I had to communicate with at the front desk were ruder than I could... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Thank you for letting us know how your stay was while in town on business. I apologize for any inconvenience you experienced due to being allergic to our air freshner. I’m happy to hear housekeeping and our engineering team were excellent to you. Again, thank you for the feedback and please know we use it to help us better serve... More 

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