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All 64 Lexington hotels

Hilton Lexington Downtown

3.5 of 5 Hotel   |   369 W. Vine Street, Lexington, KY 40507
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74%
Ranked #22 of 64 Hotels in Lexington
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arkansas
Top Contributor
134 reviews 134 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed three nights in a spacious king room on the 15th floor. The room was clean and well-appointed with free bottled water and spa robes. The bed was very comfortable and there were ample plugs for computers, phones, etc. to be charged. Reception was efficient and helpful in providing walking directions for nearby restaurants. My husband complained that the meeting... More

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Saint Augustine Beach, Florida
Top Contributor
105 reviews 105 reviews
40 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my first trip to Lexington and staying at the Hilton was easy and convenient for where I needed to be for my meetings. The Hilton was what you would expect, and the service was good. However, the hotel lacked on some basic amenities. Even though the hotel was sold out the hotel restaurant was not open, so guests... More

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Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed here after attending an event at Rupp.. The hotel is very walkable to Rupp, restaurants, bars, and shopping. The hotel staff is nice and friendly and make sure you are comfortable. Loved the valet parking! Super nice valet guys. When I checked out they asked if I needed directions to get out. The room I had was super... More

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Jacksonville
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed here because it was near the event we attended at the Convention center. Complaints are loud street noise, ambulances all night long, no microwave or frig so we had no where to eat after our convention, paper thin walls, loud maids, and an extra 100$ on my credit card as a hold after I checked out! I called... More

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken very seriously and... More

Jacksonville, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We have all good things to say about our stay at this hotel. The check-in was quick and easy, the staff was extra friendly, the room was nice, especially the linens, the hotel restaurant was great, the location was excellent and we like that it has an airport shuttle. We will definitely stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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Rogersville, Tennessee, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

You could hear thru the walls plain as day. Then evening manager was rude . Plus I paid for valet parking and got my car each time. Checked out after 6 hours very loud in the halls and just about anywhere you went. Very upsetting to see this at a five star hotel that would rake as a two star... More

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noises. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our guest experience. We hope to have another opportunity to... More

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for the convenience of it being next to the convention center. We were disappointed because the skywalks were not easy to access. The biggest disappointment was that our shower never worked correctly. The water pressure would actually drop so significantly that the shower would turn off. If I attend the same convention next year we will choose... More

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Cool Ridge, West Virginia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 5 days ago NEW

This Hotelis the Prettiest & Cleanest Ive EVER been too !!...Waterfalls Cascading ....Life size Horse statues....Beautiful gigantic Paintings & walls to match...My 14 year old was in Awe !!...Lol...loved it !!...Very Impressed...Super comfy beds...Friendly, very Helpful Staff...the view was breathtaking...the Only down side there was...was on the 5th floor I could Still here Roaring , Loud Firetrucks & Ambulances going... More

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Great Review! Thank you so much for sending in your feedback. Love to hear you and your family enjoyed your visit. I do apologize for any inconvenience you experienced due to street noise issues throughout the night. Please come back and visit this winter when we have ice skating in the park! More

Chattanooga, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel is beautiful inside and out. Very convenient to everything Downtown Lexington has to offer. The staff was very help and nice. Walking distance to Rupp Arena and the Lexington Center. The hotel staff was very nice and helpful from the bell staff, the valet staff, and the front desk. Enjoyed my stay and would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

We love hearing our guests say they will definitely return for future stays. Thank you so much for sending us your feedback. It’s always nice to know when customers enjoy their visits to Lexington! We will look forward to when business travels bring you back our way again! More

Atlanta
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Large clean room. Nice amenities. Good towels and linens. Cuisinart coffee maker in room with coffee packets from "The Coffee Bean and Tea Leaf". Free water, no free parking, and no free in-room wifi. Must purchase. Conveniently located in downtown Lexington with many fine restaurants to choose from...but most of the shops close early during the week.

Was this review helpful? Yes 1
MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

So nice to hear you enjoyed the view of Triangle Park. It is very lovely all lit up at night. Thanks for the great feedback, we really appreciate you taking the time to send in a review. We hope business brings you back our way again real soon. More

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Additional Information about Hilton Lexington Downtown

Address: 369 W. Vine Street, Lexington, KY 40507
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lexington Downtown 3.5*
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Also Known As:
Hilton Lexington Downtown Hotel Lexington
Hilton Hotels Lexington

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