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Hilton Lexington Downtown

Certificate of Excellence
3.5 of 5
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369 W. Vine Street, Lexington, KY 40507
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Hilton Lexington Downtown
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Ranked #17 of 69 Hotels in Lexington
Certificate of Excellence
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5 of 5 stars reviewed 3 days ago
Ellen W Jefferson, Wisconsin
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603 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jefferson, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautiful lobby and very nice room. We stayed here because of a wedding that was held at the hotel. We had a great stay except they did not clean the room despite being gone for several hours from late morning to early afternoon. Hotel is close to many restaurants and a beautiful park across the street. The wedding reception itself... More 

Review collected in partnership with Hilton Hotels & Resorts

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Everett, Washington
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here on a business trip that included a tour of the Toyota North Production Service Plant. Wonderful hotel, great service, easy check in. Rooms are well appointed with nice bathrooms. Lobby has a nice wine bar off to the left of elevators that is open and beautifully decorated. I liked that I could walk across the street to Starbucks... More 

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Lowell, Massachusetts
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here recently on a business trip, for one night. Friendly front desk staff. Rooms are large and attractive. The front desk folks gave me a running map when I checked in, which gave me a nice 5 mile route around the city. The executive club had a nice breakfast and the staff there was very friendly and attentive.... More 

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Columbia, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This Hilton Hotel lives up to the great reputation of the brand. Everything was done in a professional manner. I look forward to staying at this hotel again and again. If you're ever in Lexington Kentucky make this your first choice.

Review collected in partnership with Hilton Hotels & Resorts

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PEMBROKE PINES, FL
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

You could have had knives to spread the butter on our croissants, soup spoons to eat our soup. When Maintenance responded to make my toilet flush, they could have had a snake instead of just a plunger. When I was told at 2:15PM that my room would be available by the GUARANTEED 3:00PM check-in, it should have been ready. When... More 

Review collected in partnership with Hilton Hotels & Resorts

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Thank you for taking the time to let us know how your stay was with us. We apologize for any inconvenience you experienced due to bathroom issues and checking in after 3pm. We use all feedback to help us better serve our guests. Again, thank you for the feedback. More 

Michigan Center, Michigan
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon arriving to the Hilton Hotel, we were greeted kindly by the desk clerk. We were put on a high floor, as requested. There is no Executive Lounge service on the weekend, so not worth the money. Not even a bottle of water in the lounge. Upon entering our room, we noticed it was tired, but relatively clean. There was... More 

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Top Contributor
66 reviews 66 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I checked in late in the evening and was pleasantly surprised at the nice room. The lights were on and the room felt inviting. I was lightly annoyed that at nearly $200 for the room there was no free Internet. I don't normally stay at Hiltons so did not have any Honors points for free. I just used my mobile... More 

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Thank you for sending us your feedback. Happy to hear you enjoyed your room and breakfast omelet. We have free wifi so if you were charged please contact me and we can fix this for you. More 

Westerville, Ohio
Top Contributor
66 reviews 66 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here 4 days for work. Convenient location. Another reviewer mentioned parking and I agree, not great. Decently clean, nice gym. Basically just your average ok hotel. Staff was friendly though. No real complaints:)

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

We appreciate you taking the time to send us your review. We use all feedback to help us better serve our guests. We hope you stay with us next time business brings you back to Lexington, KY. More 

Columbus, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The parking lot adjoining the hotel is managed by the city with city employees, it is not managed well at all and there is limited hotel parking. While hotel management is sympathetic to issues they cannot do anything about them

Review collected in partnership with Hilton Hotels & Resorts

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

So sorry for any inconvenience you experienced due to the parking garage being full. We use all feedback to help us better serve our future guests. We appreciate you taking the time to send us your thoughts. More 

Boynton Beach, Florida
Top Contributor
100 reviews 100 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two level executive lounge, well supplied for breakfast, missed the evening fare. . Decently appointed Rooms with very comfortable needs, linens and towels. Housekeeping was very considerate of my need for sleeping in late(I was working nights). Front desk looked up stuff for entertainment options. There are plenty of meeting function areas of various if you need them. Good exercise... More 

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MartyRothchild, General Manager at Hilton Lexington Downtown, responded to this review

Great review and recommendation for other business travelers! Sounds like you had a productive and hassle-free stay. Thank you so much for taking the time to send us your feedback. More 

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