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Hyatt Place Lexington

3.0 of 5 2001 Bryant Rd, Lexington, KY 40509
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Certificate of Excellence 2014
Hyatt Place Lexington
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Hyatt Place Lexington
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227 reviews from our community

Traveler rating
    122
    63
    26
    10
    6
See reviews for
89
50
18
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana
Top Contributor
105 reviews 105 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We travel from Indiana to Tennessee several times a year. We stayed at this hotel before & decided to stay again. We liked this property because of its location, room layout, & their chocolate chip cookies. I'll start with the positive. The location is great,the layout of the room is great, their chocolate chip cookies are awesome, the lobby is... More 

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you for taking the time to post a review. I am very sorry for the issues that occurred during your stay. I assure you this is not the norm and we take every effort to insure all of the guest rooms are comfortable. Thank you for mentioning this to us. I hope you will give us another chance when... More 

Seneca, South Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My family and I have had the pleasure of being guests at the Hyatt Place hotel in Lexington, Kentucky. Besides the spacious, clean, and comfortable rooms, the cafe, and the great breakfast, the thing that stood out each visit was the high level of service we experienced. Specifically, Mr. Raymond Cloud the Gallery Host was always very helpful and knowledgeable... More 

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you so much for taking the time to review. We appreciate such fantastic feedback about our staff and would love to host your next visit in Lexington. Kindest Regards, Sandra More 

Sault Ste. Marie
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our first time staying at a Hyatt Place. It was easy to find and the staff were great, had an fast check-in and loved the courtesy call to see if everything in our room was satisfactory. The rooms are clean, quiet and quite a nice size. Breakfast was well stocked, no problem finding a seat even though the... More 

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you so much for taking the time to review. We appreciate such fantastic feedback and would love to host your next visit in Lexington. Kindest Regards, Sandra More 

Akron, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This was my first experience staying at a Hyatt Place. Based on my experience, I would definitely stay here again and would consider other Hyatt Place properties when visiting other cities. The room and well appointed and clean and included a large, flat screen TV. The rooms were quiet and there was no traffic noise from the hallway. The front... More 

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you so much for taking the time to give us such an excellent review! We look forward to future visits the next time you are in Lexington and all suggestions will be taken in for review and consideration. Kindest Regards, Sandra More 

Lake Norman, North Carolina
Contributor
19 reviews 19 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

excellent front desk...i was always met with a smile.. Room was Immaculate, top of the line, comfortable and spotless. This is my knid of place. It was quiet, safe and secure. I was not up in time for the breakfast but I am sure it was wonderful as well. The beds were crisply made and even included an extra blanket... More 

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

What a wonderful review! Thank you for taking the time to share the experience of your stay. We strive to have our guests feel at home and we are very delighted that Hyatt Place will be your new preferred hotel. Kindest Regards, Sandra More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The desk receptionist was very friendly and even loaned me tape and scissors to wrap a last minute Christmas gift. The room was nicely appointed and included a large flat screen TV. The hallways were quiet and everything was clean and in good repair. Will definitely stay there again.

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you so much for taking the time to review. We appreciate such fantastic feedback and would love to host your next visit in Lexington. Kindest Regards, Sandra More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014 via mobile

Ive stayed at this hotel on several occassions and each stay has been great. The staff is very friendly and helpful. There are many nice restaraunts nearby offering a wide choice of foods. I would highly recommend this hotel.

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Welcome back! Thank you for taking the time to give us such a wonderful review. We truly appreciate such kind words and strive to make every guests stay enjoyable. Kindest Regards, Sandra More 

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 16, 2014

They were rude and did not treat me to the level that I am accustom to at Hyatt Hotels. Being left on hold for over 15 minutes is not any way to treat a customer. The next time I travel I won't be staying at a Hyatt Hotel.

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. We assure you this is not the norm, and we will make every effort to ensure it doesn't happen again. We hope that you'll give us the opportunity to make this up to you the next... More 

Saint Louis, Missouri
2 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 14, 2014

The Hyatt Place Lexington, KY, is situated in a convenient area on the East side of town right off I-75 at Man O’ War. The staff is very friendly, the building and grounds are nice and the rooms are of a very good size and include a seating area in addition to the beds. The daily cleaning of the rooms... More 

Was this review helpful? Yes 4
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you for taking the time to post a review. I am very sorry for the issues that occurred during your stay. I assure you this is not the norm and we take every effort to insure all of the guest rooms and public areas are sufficiently and properly cleaned. Thank you for mentioning this to us. I hope you... More 

Inez, Kentucky, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

My family and I stay here often for my son to attend his Drs visit. We have stayed other places in Lexington, but we always come back to the Hyatt Place. We always get greeted with friendly staff and haven't had any trouble with the room. The only complaint I would have is I wish they offered more hot items... More 

Was this review helpful? Yes
Sandra W, Sales Coordinator at Hyatt Place Lexington, responded to this review

Thank you so much for taking the time to give us such an excellent review! We look forward to future visits when you are in Lexington and all suggestions will be taken in for review and consideration. See you soon! Kindest Regards, Sandra More 

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Additional Information about Hyatt Place Lexington

Address: 2001 Bryant Rd, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Lexington 3*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hyatt Hotels Corporation, Hotels.com, Despegar.com, TripOnline SA and Tingo so you can book your Hyatt Place Lexington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Lexington Hotel Lexington
Hotel Style:
#15 Romantic Hotel in Lexington
#15 Family Hotel in Lexington
#18 Business Hotel in Lexington

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