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All 65 Lexington hotels

The Campbell House

3.5 of 5 Hotel   |   1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
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The Campbell House
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Ranked #49 of 65 hotels in Lexington
A recent review
5 of 5 stars reviewed 2 days ago
Babz1017 Columbus, Ohio
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24 people have reviewed this hotel

Traveler rating
    4
    8
    5
    3
    4
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3
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights here (April 13, 14, 15, 2014). Even though the hotel is under a lot of remodeling, it did not interfere with the ambiance of the hotel. The staff was extremely helpful and suggested things to do in Lexington during our brief stay. The head engineer of the remodeling project gave us a tour of one of... More

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Admittedly, I probably set my expectations too high. I have stayed here many times over the years, and have been through a lot of change with the property. It is now a two to two point five star property at best. The customary Campbell House hospitality was nonexistent, and the entire property was "tired". There were rennovations ongoing, and I... More

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marengo
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is currently under renovation so hopefully when finished all the rooms will have had an update. It is just old, and though they do a great job of cleaning it is just not someplace I would stay again. The emergency room for the hospital is across the street. Lot is sirens all night. Also, people walking down the... More

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Kentucky
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here for a Barbershop Chorus Competition and this was their headquarters. We had four in our room and had plenty of room -- it was one of the largest rooms we've had recently. Our furniture was fine, the mattresses were great . . . the bathroom wasn't large, but, there was a vanity and a closet right outside... More

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Terre Haute, Indiana
1 review
1 of 5 stars Reviewed 5 weeks ago

Stayed during their renovations and was willing to accept some chaos from that. However, I encountered issues that should NEVER happen. The first morning I had report that the shower/tub wasn't draining properly. The second night there were a couple insects in the room. The first two mornings the water was only moderately warm. The third morning there was NO... More

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The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Guest, It's very unfortunate that your stay was inconvenienced by the unexpected situations that the hotel experienced. This unplanned event was not a pleasant experience for you, other guests, nor our staff. Based on your other feedback, it's quite obvious that we missed the mark on areas within our control. I would be happy to speak with you about... More

Beavercreek, Ohio
Top Contributor
153 reviews 153 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 3, 2014

Before jumping to conclusions on the condition of the hotel, you have to give them props because they are at least doing something about it by remodeling. Quite a bit of wear and tear in the corridors including the walls and carpet and dinged up furniture in the rooms. Despite that, our room had a new Tempurpedic mattress that was... More

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ky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

I love this place....We have stayed here numerous times over the years and I have never been disappointed in any way.....THE BEDS ARE AWESOME....If you want a good night's sleep, this is the only place to go....And, Room Service is out of this world....My husband said "best stake I've ever had" and it takes a lot to impress him...lol....Will continue... More

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The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Thank you for the great review! It's great to hear that we were able to create a memorable experience for you. We are very excited about the renovations, as we hope to bring back the prominence that the Campbell House once had. More

Somerset, Kentucky
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 24, 2014

Let me begin by saying that this hotel is currently being remodeled and affects my review. However, there were certain aspects of the stay that existed regardless of the renovations. Due to the remodel, you have to enter the hotel through a back door and be checked-in in a makeshift lobby at a makeshift front desk. I am able to... More

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The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Thank you for taking a moment to review our property. Its quite clear that we missed the mark during your stay, and for that, I deeply apologize. The hotel is currently undergoing a renovation of all guestroom and public space; we are very excited to share the finished product to the public! In regards to your concerns, the renovations are... More

Delaware, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed February 23, 2014

We stayed for one night to attend a UK basketball game at Rupp. Since the hotels closer to Rupp were booked we chose the Campbell House because of its proximity to the arena. Front desk staff were friendly and prompt. We booked a king room which was small, dated and in need of TLC. The bathroom was so tiny and... More

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Union, Kentucky
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 14, 2014

The Campbell House is just across the street from St. Joseph's Hospital in Lexington (not for walking, however, as it crosses a busy road). It was very convenient to stay there when a family member was having surgery, and they offer a very generous discount for hospital related stays. There were welcoming cookies, and nice Tempurpedic beds. There was a... More

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Additional Information about The Campbell House

Also Known As:
Crowne Plaza Lexington
Crowne Plaza Campbell Hotel
Address: 1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 65 hotels in Lexington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Campbell House 3.5*
Official Description (provided by the hotel):
Welcome to The Campbell House of Lexington, KY, an exciting blend of history and hospitality. The hotel has been proudly featured on Travel Channel's Great Escapes as well as Southern Living and most recently in Meeting South as Best of the South for Kentucky. Today, The Campbell House is a vibrant meeting, shopping and entertainment venue in Lexington. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Come and experience exceptional hospitality at the Crowne Plaza Lexington The Campbell House. Explore our city and discover all Lexington has to offer. We look forward to serving you! ... more   less 
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