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The Campbell House

1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
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The Campbell House
Best prices for: 1 room 1 guest
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Ranked #29 of 69 Hotels in Lexington
A recent review
5 of 5 stars reviewed yesterday
Jim5460 Nashville, Tennessee
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109 reviews from our community

Traveler rating
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    10
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nashville, Tennessee
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was an outstanding place to stay. The recent remodel has done wonders. The rooms are nice, the bed was super and the front desk service was outstanding. The restaurant was good, but the staff seemed to be unhappy. The food was good and well prepared. The bar, Bogart's, was a real treat. The bartender was very professional, and she... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Not in my galaxy. Looks great on the outside...a southern veranda. Lobby area was okay, too. Decorated in horse, but tastefully. Graffiti carved in the elevator door, and the elevator itself was dark and dingy. Yuck. Light switch inside the room door operated nothing. No light in the dark closet. Toilet was loose...a moving target. Sink was plugged. Gross. Has... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel, beautifully renovated. The food was excellent and fairly priced. Rooms were beautiful and very comfortable. Utilized the banquet facilities for our meeting and it met all of our expectations. Would definitely recommend this hotel for a conference or convention. The stay was the best experience.

Was this review helpful? Yes 1
The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear 23cobbie, Thanks for sharing your experience! We look forward to your return to the Campbell House. All the best, Justin H. Director of Operations More 

Roanoke, Virginia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

My aunt, grandmother, husband and I ate here Sunday for mother's day. The ambiance, and overall look of the hotel was very nice. The food and customer service was another matter unfortunately. We chose to eat at the buffet. This was our first time eating at the Campbell House. For a grand total of $145.91 for all four of us... More 

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The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Kindlycoated, We are truly sorry for the poor experience that you had during our Mother's Day Brunch. I would be more than happy to discuss your experience further. Feel free to contact me directly at my number listed below. Justin H. Director of Operations D: 859.519.1353 More 

Wellington, Florida
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in a newly renovated room that was tastefully done in an updated equestrian style. The beds were comfortable and had LOTS of pillows!The Campbell House is located very near our main attraction Keenland Racetrack We had room service both mornings and the the breakfast was on time, the biscuits were warm and most importantly, the coffee was strong... More 

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The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Alaurales, Thank you for the great review. It's awesome to see that you enjoyed our hotel and the beautiful city of Lexington. We hope that you choose the Campbell House again! All the best, Justin H. Director of Operations More 

Munster, Indiana
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We brought a large group to the Campbell House for a business meeting over a three day period. The staff took very good care of us. Meeting facilities were good, with excellent staff support. The hotel was very accommodating with their shuttle bus, taking us to downtown restaurants and picking us up when we called. I didn't get many complaints... More 

Was this review helpful? Yes 1
The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Stephen R, Thank you for sharing your experience at the Campbell House. It's great to hear that we were able to accommodate your personal and professional needs. We appreciate the feedback regarding the lack of counter space and happy to say that we are working on a solution. Best, Justin Ham Director of Operations More 

Indianapolis, Indiana
Top Contributor
72 reviews 72 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older hotel, but it has been very beautifully renovated, apparently just recently, as we could detect the scent of new paint and carpet throughout. The decor is very elegant and upscale in appearance, yet we obtained a surprisingly great rate through an internet web coupon offer. The bar and restaurant were both excellent, and not overpriced as... More 

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The Campbell Ho... L, Public Relations Manager at The Campbell House, responded to this review

Dear Lloyd W, Thank you for staying with us and sharing your experience. I've passed on your comments to the front office staff and our Executive Chef, Michael Stevens. All the best, Justin Ham Director of Operations More 

Bowling Green, Kentucky, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2015

For as long as I can remember the Campbell House has remained one of Lexington's most popular hotels. Many a formal was celebrated here as well as Parent's weekend and Graduation. She has gone through many a facelift and today she is still a beauty sitting pretty on the corner of Harrodsburg Road and Mason Headley. A perfect location for... More 

Was this review helpful? Yes 1
The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Janet W, Thank you for the kind remarks regarding the Campbell House and our staff. We are pleased to see that you enjoyed your stay. Please visit us again soon! Best, Justin Ham Director of Operations More 

Commack, New York
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

My husband and I picked this place because it is pet friendly and looked really charming for a road trip in April to watch the races at Keeneland. We absolutely loved it. From the warm welcome to the beautiful lobby with high ceilings and a fireplace to the newly renovated rooms to the comfy front porch with couches, we loved... More 

Was this review helpful? Yes 2
The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear LD2232, Thank you for the great review of our hotel and we hope to see you again soon! Best, Justin Ham Director of Operations More 

Oxford, MI
Contributor
20 reviews 20 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 12, 2015

The Campbell House is a unique property that provides guests with a remarkable experience. Offering southern hospitality, elegance, and charm – my stay here was memorable and fun. This property is nearing the end of renovations and has been remodeled in a timeless and classic style featuring clean simple lines, great décor, and an elegant look. I absolutely love the... More 

Was this review helpful? Yes 3
The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Mltraveler2010, What a great review of our hotel! Thank you for taking a moment to provide such thoughtful and honest remarks; we really appreciate it! I've shared your comments with the entire staff and we would be happy to welcome you again in the future. All the best, Justin Ham Director of Operations More 

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