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The Campbell House

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1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
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1 room 1 adult
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The Campbell House
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197 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My stay at The Campbell House was excellent. The room was beautiful, clean and the staff went aboveboard in making my visit very enjoyable. The location was very good, close to everything. Thank You very much I would certainly recommend The Campbell House.

Helpful?
Thank Carla S
Lafayette, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights at the Campbell house while we were attending the SAWG conference. The room was warm and inviting. The beds were comfortable with plenty of pillows. I enjoyed the shower and it was a smooth, problem-free stay.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank judyc_11
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi judyc_11, thank you for the rave review! We are so glad to hear that you found our room warm and inviting! A problem-free , enjoyable stay is what we strive for- so we hope that you stay with us again soon! Sincerely, Katherine Mahomond Front Office Manager More 

Flora, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

OKAY. I am not normally someone who writes negative reviews. I understand things happen, and I try to be a patient person... but seeing $353 charged to my credit card today was the LAST STRAW with this place. I get there and check in, a random guy holds the door open for me and says, "Good Luck"... there's a long... More 

Helpful?
Thank JLW2032
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi JLW2032, thank you for taking the time to review our hotel. I am sorry that when you arrived we were experiencing some major technical difficulties since our computer system went down. Although this is cetainly not the norm for us, I can understand the frustration with the delay at checkin. With the the computer glitch we experienced, it caused... More 

Pendleton, South Carolina
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a room next to the indoor pool. We were traveling with a toddler and a baby, and I have to say that we had a great time at the hotel with the indoor heated pool... but if you are a traveler that wants to rest in a quiet room, ask for a room away from the pool (to... More 

Helpful?
Thank carlos227869
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi carlos227869! Thank you for your review! I am glad to hear that you enjoyed our comfortable rooms, convenient location, and our wonderful staff. I am sorry to hear you could hear the live music from the bar in your room. We can certainly switch your room to one that is further away from the bar area the next time... More 

United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This was a rip off for the price I paid to stay here. No microwave or refrigerator, see through curtains and noise all night. It took forever to get service at the restaurant and the food was tasteless. I was extremely disappointed especially for the ridiculous price.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Kellie W
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hello Kellie W, I am sorry that you did not enjoy your stay at our property. Did you happen to ask the front desk for a fridge and microwave? We typically do have them available upon request. As for the curtains, at first glance it may seem as though the the middle section does not close for privacy, but there... More 

Berea, Kentucky
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

What a beautiful sight when we walked in to the newly remodeled lobby to register. Sophisticated and classy. The staff were so friendly and accommodating. It's central location is convenient to all of Lexington's best. Grateful to find this lovely place during the first major snowstorm of the year.

Helpful?
Thank Milldamfarm
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hello there Milldamfarm! Thank you for toughing out the snow storm of 2016 with us! We are so glad you love our beautifully remodeled lobby and our convenient location! I hope that the next time you stay with us, it is under better weather conditions! Thanks again, and we hope to see you soon! Sincerely, Katherine Mahomond Front Office Manager More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed as our sons played in a Holiday Basketball Tournament in Lexington. The rooms were so comfortable and clean. We did not expect such a nice place. The beds and pillows were some of the best we have ever experienced. The staff was attentive and helpful. Look forward to another stay!

Helpful?
Thank Norm T
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi there Norm T! I am so glad we pleasantly surprised you with our clean and comfortable rooms! Thank you for the nice comments about our staff! I am happy to hear they were all attentive and helpful during your stay! We look forward to seeing you again! Sincerely, Katherine Mahomond Front Office Manager More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Beautiful refurbishment. Great location in central Lexington. Very comfortable pillow top beds! Great staff! We stayed here for a short unexpected visit because we had a family member in hospital across the street - they even offered a special rate!

Helpful?
1 Thank kelwag
Brookfield, Wisconsin
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed there for business. The lobby, meeting room you can see from the lobby and the restaurant are beautiful. All the money was spent in this area. After I was sent to my room when I got there that room was taken. I noticed behind the key another room number was written. I finally called the front desk and... More 

Helpful?
Thank WisconsinBaderFan
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi WisconsinBaderFan, I am so sorry that you did not have an excellent stay with us. I am glad that you enjoyed the beautiful new renovations we have made, but being checked into an already occupied room is not acceptable. I apologize that finding your new room became a mission, and that the next morning the garbage truck woke you... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was one of the best hotels I've stayed in. Our sweet was very lovely with lots of Windows. The pool was huge and our kids loved swimming! The buffet breakfast was wonderful. Only thing I could suggest is makeup mirrors and nesspresso coffee makers in the room. Thanks for the great stay!

Helpful?
Thank lkmather
The Campbell Ho... L, Front Office Manager at The Campbell House, responded to this review

Hi lkmather! Thank you so much for the rave review! It's quite a compliment to be at the top of your list of hotels you have stayed at, so thanks for that! I am so glad you enjoyed the food at our delicious breakfast buffet, and that your kids enjoyed our pool! We can definitely take your suggestions for makeup... More 

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