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The Campbell House

1375 S Broadway, Lexington, KY 40504 (Formerly Crowne Plaza Hotel)
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1 room 1 guest
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The Campbell House
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143 Reviews from our TripAdvisor Community

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Traveler rating
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    23
    18
    10
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28
51
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (143)
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    (42)
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    (32)
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Vicksburg
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Older hotel built 1951; hallways recalled "The Shining." Stayed 3 nights. Rooms & bathrooms recently renovated so were well appointed. Bathroom tiny. Most TV channels did not work, could only get a few like HGTV, PBS, & A&E (no news or major networks) & maintenance only said "we're having trouble with the satellite." We had to request housekeeping 2 nights... More 

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Dauphin Island AL
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When my husband was scheduled for outpatient surgery at Lexington Clinic South Broadway, we decided to stay overnight at The Campbell House following the surgery since he had to see the doctor the next day at 8:00 A. M. After talking with a reservation person we reserved a room at the Lexington Clinic rate. We asked for a room near... More 

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Ashland ky
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is nice, the rooms are tiny. They are recently renovated. They are inflexible about price through reservations but if you name your own price and choose Lexington South 3.5 stars this is the hotel you always get. You can save $50 + dollars per night. I hate when a hotel will take much less for a room but... More 

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here when my husband had surgery. The place is beautiful, even though it was being upgraded. The bed was GINORMOUS and very very comfortable. Room service was great, the room itself was clean and the staff was friendly and helpful. Felt very at home here.

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Atlanta, Georgia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

It had been 60 years since my parents took me to the Campbell House soon after it was built - nothing around it from my picture. So we tried it and found that it will be the premier hotel of Lexington with just a couple of minor touches (the chip in the tub has already been addressed in another review).... More 

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Greater Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This place is quite old but full of character. My sister complains that there is no emergency procedures or hallway lighting during blackouts which happened when we are there. For myself I found the place acceptable and friendly except for some of the receptionists. Place was clean and all in all a great experience. Dining room very good and reasonable.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at this amazing boutique hotel in Lexington... Location was brilliant just a 5 min drive from Lexington Downtown. The estate in itself was very well maintained and I had no qualms with the facilities inside the room. The ambiance in the common areas was very aesthetically designed as well. Couldn't make it to the Bogart's Lounge... More 

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Sterling Heights, Michigan
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really really really wanted to give this hotel a 5 star rating..... It was in a great location, it was beautifully decorated and we had an amazing time. The only reason I had to settle for the 4 star rating was because our experience upon check -in wasn't the greatest, not horrible, but not the greatest. They had no... More 

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Salem, Virginia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Lexington for business for a night and stayed at The Campbell House again. I had a good experience the first time and this was no different. Comfy bed and pillows, comfy room and good check in and out. I'm noise sensitive so I ask for a quiet room and just like last time, they were happy to... More 

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The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Krista B., Thank you for choosing the Campbell House again! It's awesome to see that we provided another great experience for you. I've noted your comments about the electrical outlets and will share with them with the team. We hope to see you again soon. All the best, Justin Ham Director of Operations More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

The room was beautifully decorated but there weren't enough electrical outlets. Bathroom and dressing areas were not conducive to more than one person getting ready. Room was dark. Room was reasonably priced not we probably wouldn't stay there again.

Was this review helpful? Yes
The Campbell Ho... L, Guest Relations Manager at The Campbell House, responded to this review

Dear Guest, Thank you for providing your review on the Campbell House. I'm saddened to hear that you would not return to the Campbell House in the future. I would love an opportunity to speak with you about your stay and hopefully convince you to give us another shot. I've forwarded your comments to the rest of our management team... More 

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